Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I was driving down the street and then my car lurched forward, the engine revving up. It is a 2013 Sienna XLE V6 & it had 113,000 miles on it. I had to STOMP on the brake to get it to stop.
This is to advise you of a safety issue with our 2013 Toyota Sienna XLE Minivan having a V6 (3.5L) engine. Our vehicle currently has 118,169 miles on it and has been well maintained. This vehicle was purchased new and is operated primarily in Florida where we live. Over the last 6 - 10 months on three occasions our Sienna Minivan suddenly lurched forward as the engine revved up. On all three occasions, I had to take quick action and with significant force press the brake pedal as well as place the minivan in neutral and then into park in order to stop our minivan from surging forward and hitting the car in front of me. On all three occasions, my right foot was on the brake pedal when this occurred and on two of the three occasions, our minivan was slowly accelerating from either a stopped position or a very low speed (5 mph or less). On one of the occasions I was approaching an intersection with a stop sign and our minivan was decelerating to a stop when the engine revved up and the minivan surged forward. This occurred as our minivan was going approximately 5 - 10 mph. There were no warning lamps, messages, or other symptoms prior to any of these incidents. I have reported this condition to our local Toyota Dealer but they said they could not duplicate the issue during their test drive. This is a serious safety condition and one that could result in a serious accident with injuries particularly if the driver is not quick to react to this unexpected condition.
MY 2013 TOYOTA SIENNA HAS A RECALL AND A PROBLEM WITH THE SIDE PASSENGER SLIDDING DOOR TOYOTA DEALER SHIP AND FINDLAY IN HENDERSON NEVADA WONT FIX IT..I CALLED THE MANU9THE WONT FIX IT THE WANT ME TO PAY BECOUSE THE MOTOR IS NOT LISTED ..I'M SCARED THAT THE DOOR WILL OPEN WHILE DRIVING AND THAT IT MAY KILL MY SON PLEASE I NEED HELP THANK YOU ..
SLIDING (L&R) DOORS OPENED PREMATUELY FEW TIMES AND NOW AUTO FUNCTION STOPPED WORKING. SYSTEM DISPLAYS P1603 CODE AND SAYS MAINTENANCE REQUIRED, BUT THERE IS NO PROBLEM FOUND.
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. AFTER STARTING THE VEHICLE, IT INDEPENDENTLY ACCELERATED. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED, THE STEERING WHEEL SEIZED, AND THE BRAKES DID NOT FUNCTION. THE VEHICLE WAS ABLE TO STOP AFTER THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
BRAKES LOCKED UP WHILE TRYING TO LEAVE A PARKING LOT. MANY WARNING LIGHTS CAME ON INCLUDING VSC, ABS, AND TRACTION CONTROL AND THE COMPUTER SAID NEEDS IMMEDIATE SERVICE. THE TOYOTA SERVICE MANAGER SAID THEY'VE NEVER SEEN THIS AND THAT THE ACTUATOR NEEDS REPLACED. I'VE NOTED THAT THERE ARE 2 OTHER INSTANCES OF THIS ISSUE AND HOPE THAT THIS SAFETY ISSUE WILL BE INVESTIGATED. THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE
TONIGHT AROUND 1950 HRS., WHILE ATTEMPTING TO PARK MY VEHICLE IN A PARKING COVER, I LOST CONTROL OVER MY TOYOTA SIENNA 2013 DUE TO UNEXPECTED ACCELERATION. THE VEHICLE ACCELERATED SUDDENLY AND AS A RESULT I HIT AND RUN OVER THE CURB. I TRIED TO APPLY THE BRAKE PADDLE WITH ALL OF MY STRENGTH WITHOUT ANY SUCCESS. TWO OF MY CHILDREN WERE FRIGHTENED BECAUSE OF THIS ACCIDENT. IF IT WASN'T FOR THE CURB IN FRONT OF MY VEHICLE, MY VEHICLE WOULD HAVE STRUCK/HIT THE APARTMENT BUILDING IN FRONT OF ME.
2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PROBLEMS. *SMD THE CONSUMER STATED THE ACCELERATOR PEDAL MOMENTARILY BECAME STUCK IN THE OPEN POSITION. AFTER STARTING THE VEHICLE AND DRIVING FOR THREE MILES, THE PEDAL DID NOT RELEASE WHEN HE MOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND PRESSED ON THE BRAKE. *JB
I'VE JUST FINISHED READING THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE. *TR
I TOOK A RIGHT TURN FROM JUPITAR RD. TO PRESIDENT GEORGE BUSH FREEWAY - APPROXIMATELY 400 METERS BEFORE ENTERING THE TOLLWAY. THE TRAC OFF AND ENGINE FAULT LIGHT SWITCHED ON AND THE VAN COULDN'T GO BEYOND A MAXIMUM SPEED OF APPROXIMATELY 20 OR 30 MPH. I WAS SHOCKED AND STUNNED AND COULDN'T FIGURE OUT WHAT WAS JUST HAPPENING AND HOW TO GET THE VAN TO A SIDE PATH AMID PASSING VEHICLES AT 60 TO 70 MPH BECAUSE THAT ROAD LEAD TO TOLL WAY ENTRANCE. FINALLY, AFTER LONG WAIT WITH A SHAKY HEART, I COULD MOVE THE VAN TO RIGHT LANE @ < 30 MPH AND STOPPED NEAR A RIGHT TURN. I STOPPED THE VEHICLE AND INSPECTED TYRE PRESSURE . IT WAS NORMAL. RESTARTED VEHICLE AND DID A TEST DRIVE ON NORMAL ROAD - EVERY THING SEEMED NORMAL. MY VEHICLE HAD AN ERROR CODE AND I FOUND AN EXACTLY SAME COMPLAINT IN INTERNET DATED BACK TO 2008. DEMANDED AN EXPLANATION FROM ASKTOYOTA AND THEY WERE DISMISSIVE ABOUT THE INTERNET REFERENCE AND ADVISED ME TO CONTACT DEALER. MY VAN IS WITH THEM SINCE LAST 4 DAYS AND STILL DON'T HAVE A STATUS. WHY THIS IS A MATTER OF LIFE AND DEATH ? 1. UNINTENDED SLOW DOWN TO MAXIMUM SPEED OF < 30 AND RANDOM OCCURRENCE OF THIS INCIDENT. IMAGINE, I AM JUST ENTERING THE TOLLWAY AT A MAXIMUM SPEED OF 30 OR I AM IN THE MIDDLE LANE OF A HIGHWAY AT SPEED OF 30MPH THIS IS SUDDEN DEATH CASE AND I DON'T THINK TOYOTA WILL ADMIT THIS UNLESS YOU GET INVOLVED. WHY THIS IS A DESIGN FLAW ? AT NO TIME - MACHINE SHOULD OVERRIDE MECHANICAL GAS PEDAL. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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