Body & structureSuspension
Filed Mar 20, 2023
Rear passenger frame rusted/rotted, rear passenger shock mount completely torn off frame at rust area and rear passenger leaf spring assembly cracked. Vehicle is not drivable and completely unsafe. This vehicle was recalled in May 2008 for inspection of frame rust and passed the inspection with only surface frame rust found and no rust perforation. Vehicle was recalled again in January 2012 for Limited Service Campaign for New York vehicles for Frame Rust Corrosion, which it failed with substantial corrosion and rusted through holes in the frame. This vehicle was included in this second recall, however the terms of the recall for repair or buyback only extended for 15 years from vehicle’s ‘in service date’, which in this case meant this vehicle was 5 months outside the recall window. So, Toyota included the vehicle in the recall (actually mailed the recall letter), found it had unsafe frame corrosion issues upon inspection 3 weeks after receipt of recall letter, then washed their hands and walked away indicating the ‘in service date’ was 5 months outside the recall window. Makes zero sense and terrible customer service and warranty management.
- NHTSA ID
- 11512855
- Incident
- Feb 14, 2012
Body & structureSuspension
Filed Mar 15, 2021
I PURCHASED TRUCK IN 2005 FROM TOYOTA OF NICHOLASVILLE KY I HEARD THERE WAS A RECALL NEVER RECEIVED RECALL NOTICE TOOK TRUCK TO HAVE BRAKES DONE MECHANIC REFUSED TO WORK ON IT BECAUSE OF DANGEROUS FRAME HOLES RUST CAN PUSH IN SIDES OF FRAME WITH FINGERS AND MAKE A HOLE MECHANIC SAID IT WAS VERY DANGEROUS TO DRIVE!
- NHTSA ID
- 11403041
- Incident
- Mar 15, 2021
Body & structure
Filed Aug 19, 2019
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS CORRODED WITH HOLES NEAR THE REAR PASSENGER SIDE WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR THE MANUFACTURER WARRANTED FRAME REPAIR. WHEN THE CONTACT ARRIVED AT THE DEALER, THE CONTACT WAS INFORMED THAT THE FRAME WAS NOT CORRODED AND THE VEHICLE DID NOT QUALIFY FOR THE BUY BACK PROGRAM. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 115,310. *TT*JB
- NHTSA ID
- 11244911
- Incident
- Aug 16, 2019
- Mileage
- 115,310 mi
Body & structure
Filed Jun 30, 2018
THE FRAME ON THE PASSAGER SIDE OF THE TRUCK HAS RUSTED OUT? WILL NOT PASS STATE INSPECTION.
- NHTSA ID
- 11104864
- Incident
- May 16, 2018
- Mileage
- 261,000 mi
Body & structure
Filed Aug 27, 2017
ONLY 114,000 MILES, FRAME RUSTED THROUGH. UNSAFE.
- NHTSA ID
- 11019932
- Incident
- Aug 1, 2017
Body & structurePowertrain (other)Suspension
Filed Jan 31, 2017
THE FRAME IS RUSTED, IN SOME AREAS, CLEAR THROUGH. THE BRACKETS THAT HOLD SUSPENSION HAVE RUSTED THROUGH. EVERYTHING THAT TOUCHES THE FRAME HAS AN EXCESS AMOUNT OF RUST. THE TRUCK IS PARKED BECAUSE I'M AFRAID IT WILL CAUSE GREAT BODILY HARM IF THE TRUCK FALLS APART WHILE DRIVING. *TR
- NHTSA ID
- 10948686
- Incident
- Jan 29, 2017
- Mileage
- 215,000 mi
Body & structure
Filed Dec 7, 2016
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE BY THE DEALER, THE TECHNICIAN STATED THAT THE FRAME FAILED DUE TO CORROSION. IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED AN EXTENDED WARRANTY IN 2011. AT THAT TIME THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE FRAME WAS FINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
- NHTSA ID
- 10933656
- Incident
- Dec 6, 2016
- Mileage
- 122,000 mi
Body & structure
Filed Oct 6, 2016
1996 TOYOTA TACOMA FRAME RUST ISSUES. WAS NEVER NOTIFIED BY TOYOTA OF THE "PROGRAM" OFFERS TO FIX. TOYOTA CASE #1607184527 CREATED 6/2016. TOOK VEHICLE TO WELDER TO FIX FRAME TO MAKE ROAD WORTHY.
- NHTSA ID
- 10914353
- Incident
- Jul 19, 2016
- Mileage
- 104,000 mi
Body & structure
Filed Aug 31, 2016
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. WHILE THE VEHICLE WAS BEING REPAIRED, THE MECHANIC WAS ABLE TO PUSH HIS FINGER THROUGH THE VEHICLE'S FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBER: LSC-90-D. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 10902950
- Incident
- Aug 31, 2016
Body & structure
Filed Aug 26, 2016
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS, THE TECHNICIAN INFORMED THAT THE SUB FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THERE WAS A VOLUNTARY CAMPAIGN RELATED TO THE FAILURE BUT HAD EXPIRED. THE FAILURE MILEAGE WAS 73,000. UPDATED 01/27/17*LJ
- NHTSA ID
- 10898883
- Incident
- Aug 24, 2016
- Mileage
- 73,000 mi
Body & structure
Filed Jun 1, 2016
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE DRIVER SIDE FRAME RAIL WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR REPAIRS UNDER A MANUFACTURER RECALL RELATED TO CORROSION OF THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.
- NHTSA ID
- 10871889
- Incident
- Jun 13, 2012
- Mileage
- 170,000 mi
Body & structure
Filed Mar 26, 2016
OUR TRUCKS FRAME IS RUSTING AWAY. I'M WORRIED THE TRUCK IS GOING TO BREAK INTO AND KILL MY HUSBAND. I KNOW THERE WAS A RECALL ON THE FRAME BUT I NEVER RECEIVED A RECALL NOTICE. I HAVE ALREADY TALKED TO YOUR PEOPLE AND THEY SAID THEY ALLOWED 15 YEARS EXTENSION ON THE RUSTED FRAME . WE BOUGHT OURS USED YEARS AGO. WE HAD NO CLUE THIS WAS A PROBLEM UNTIL I FOUND IT TODAY. I THINK U SHOULD MADE IT GOOD FOR US. WE R POOR AND WE CANNOT AFFORD TO GET IT FIXED. IT SHOULD B FROM THE TIME WE BOUGHT IT. IT IS SO BAD MY HUSBAND S FINGERS WENT THROUGH THE METAL. THIS IS SO UNFAIR. I ALSO FOUND OUT THERE WAS A PROBLEM WITH THE BALL JOINTS AND THAT WAS A RECALL WE HAVE ALREADY SPENT HUNDREDS OF DOLLAR GETTING IT FIXED. IT'S SAD, U SAY U BACK UP YOUR PRODUCT. HOW R WE SUPPOSE TO KNOW WHEN THERE IS S RECALL . IT'S NOT FAIR, AND IF SOMEONE GETS HURT OR KILLED I WILL HOLD ALL OF U RESPONSIBLE . WE SHOULD HAVE RECEIVED A NOTICE IN THE MAIL, BUT WE RECEIVED NOTHING. U KNOW THAT THE ONLY AUTOMOBILES WE BUY ANYMORE IS TOYOTAS. PLEASE CONSIDER HELPING MY HUSBAND. WE CAN'T AFFORD ANOTHER AND HE IS HANDICAPPED SO I DON'T KNOW WHAT WE R GOING TO DO. THANK U ,[XXX] , EMAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10851804
- Incident
- Jun 1, 2008
Body & structure
Filed Feb 27, 2016
I STOPPED AT A GAS STATION TO INVESTIGATE A VIBRATION MY TRUCK HAD JUST STARTED GIVING OFF. FOUND OUT THAT THE FRAME HAS RUSTED COMPLETELY THROUGH AND HAS AN INCH OF STEEL LEFT HOLDING IT TOGETHER. I CALLED TOYOTA AND THEY WILL NOT ACCEPT ANY RESPONSIBILITY FOR THE FAULTY STEEL. I BOUGHT THIS VEHICLE FROM A USED CAR DEALER WHO SAID THE VEHICLE PASSED A MISSOURI STATE INSPECTION AND AM CURRENTLY HAVING TO MAKE PAYMENTS ON IT AND IT CAN NOT BE DRIVEN.
- NHTSA ID
- 10838741
- Incident
- Feb 24, 2016
- Mileage
- 263,884 mi
Body & structureSuspension
Filed Aug 28, 2015
FRAME CORRODED AND CRACKED. HUSBAND WAS ABLE TO BRACE WITH SHEET METAL AND WELD. JUST WANTED TO MAKE YOU AWARE.
- NHTSA ID
- 10760095
- Incident
- Jul 6, 2015
- Mileage
- 290,000 mi
Body & structure
Filed Jul 13, 2015
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. WHILE DRIVING AT 55 MPH, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE FRAME WAS RUSTED AND WOULD BE DIFFICULT TO REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER RECALL IN 2011 WHERE THE DEALER SPRAYED THE FRAME, BUT FAILED TO PREVENT IT FROM RUSTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS THE RECALL NUMBER WAS UNKNOWN. 314,000.
- NHTSA ID
- 10733656
- Incident
- Jul 2, 2015
- Mileage
- 314,000 mi
Body & structure
Filed Jun 9, 2015
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME AND AROUND THE REAR PASSENGER SIDE OF THE VEHICLE ARE CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
- NHTSA ID
- 10724254
- Incident
- Jun 4, 2015
- Mileage
- 183,000 mi
Body & structure
Filed Jun 3, 2015
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS EXCESSIVE RUST AND CORROSION THAT PROGRESSED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE IT WAS RUST PROOFED, BUT THE FAILURE RECURRED YEARS LATER ON THE UNDERCARRIAGE. THE VEHICLE WAS TAKEN BACK TO A REPAIR SHOP AND THE TECHNICIAN STATED THAT THEY WOULD NEED TO RUST PROOF THE VEHICLE AGAIN AND WELD A PLATE TO PREVENT HOLES AND THE FRAME FROM FRACTURING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED MORE THAN THREE YEARS AGO AND PROVIDED NO REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
- NHTSA ID
- 10723214
- Incident
- Apr 8, 2013
- Mileage
- 210,000 mi
Body & structure
Filed May 4, 2015
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT AND REAR OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION ON THE UNDERBODY AND FRAMING. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRAMING OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V129000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
- NHTSA ID
- 10714410
- Incident
- Mar 24, 2015
- Mileage
- 135,000 mi
Body & structure
Filed Apr 13, 2015
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. WHILE THE VEHICLE WAS IN PARK, THE CONTACT NOTICED THAT THE SUBFRAME NEAR THE REAR PASSENGER SIDE CORRODED AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000.
- NHTSA ID
- 10705435
- Incident
- Apr 13, 2015
- Mileage
- 152,000 mi
Body & structure
Filed Apr 8, 2015
THE FRAME IS RUSTED TO THE POINT WHERE THE LEAF SPRING MOUNTS ARE CRUSHING THE FRAME AND THE FRAME HAS HOLES RUSTING THROUGH. *TR
- NHTSA ID
- 10704464
- Incident
- Apr 8, 2015
Body & structureSuspension
Filed Apr 7, 2015
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 60 MPH OVER AN UNEVEN ROAD, THE VEHICLE STARTED BOUNCING ABNORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTICED RUST ON THE REAR DRIVER SIDE LEAF SPRING AND THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,138.
- NHTSA ID
- 10704147
- Incident
- Jan 7, 2015
- Mileage
- 98,138 mi
Body & structure
Filed Dec 11, 2014
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME FRACTURED DUE TO EXCESSIVE CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
- NHTSA ID
- 10663545
- Incident
- Dec 10, 2014
- Mileage
- 163,000 mi
Body & structureSuspension
Filed Aug 19, 2014
VEHICLE WAS PURCHASED IN NOVEMBER 2013, FRAME IS CRACKED IN THE RIGHT REAR AND NUMEROUS HOLES ARE FORMING DUE TO THE WIDELY KNOWN ISSUE OF IMPROPER CORROSION PREVENTATIVE AND POOR MANUFACTURER QUALITY OF MATERIALS USED AND DESIGN. WAS TOLD BY TMC CUSTOMER SERVICE THAT THE "LIMITED SERVICE BULLETIN" HAD EXPIRED AND THEY ARE NOT RESPONSIBLE. THIS SHOULD BE THE LAST COMPLAINT OF THIS KNOWN ISSUE AS CONSUMERS ARE DYING IN GM VEHICLES THAT THE COMPANY KNEW ABOUT FOR 10 YEARS PRIOR. I HAVE OWNED TOYOTAS ALL MY LIFE, AND NOW THE LIFE OF MY YOUNGER SISTER LITERALLY TEETERS ON THE CRACKED FRAME OF HER 1996 TOYOTA LIABILITY. I AM STARTING A PETITION TO THE WHITE HOUSE ( WE THE PEOPLE PETITION SITE AND SEARCH TOYOTA FRAME RECALL) AND HOPE THAT OTHERS SEARCHING THIS SITE AND THE 222 PEOPLE WHO HAVE MADE COMPLAINTS WILL SIGN IT. THAT IS IF THEIR TRUCK HAS NOT COLLAPSED AND KILLED THEM. TO PUT A TIME LIMIT ON A SAFETY HAZARD SUCH AS THIS IS DISGUSTING, IMMORAL, AND DOWNRIGHT INTOLERABLE. *TR
- NHTSA ID
- 10626444
- Incident
- Aug 19, 2014
- Mileage
- 175,000 mi
Body & structure
Filed Aug 7, 2014
FRAME FAILURE: THE FRAME BROKE, BETWEEN THE LEAF SPRINGS, DURING NORMAL USAGE. AFTER FURTHER INSPECTION, THE FRAME IS RUSTING THROUGH IN MULTIPLE PLACES. TOYOTA DEALERSHIP TOLD ME 5 YEARS AGO THAT MY TRUCK DIDN'T QUALIFY FOR THE TOYOTA FRAME RUST RECALL, THAT IT WAS MOSTLY NORTHERN (COLDER CLIMATE) STATES. *TR
- NHTSA ID
- 10619530
- Incident
- Jul 30, 2014
- Mileage
- 190,000 mi
Body & structure
Filed Jul 15, 2014
TL* THE CONTACT OWNS A 1996 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR OF THE FRAME FOLDED IN HALF AND THE STEERING BECAME DIFFICULT. IN ADDITION, THE REAR END OF THE VEHICLE SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A MANUFACTURER RECALL RELATED TO THE FAILURE BUT IT WAS EXPIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 200,000.
- NHTSA ID
- 10610690
- Incident
- Jun 5, 2014
- Mileage
- 120,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.