2024 Toyota Venza Hybrid Owner Complaints

After coming to a stop at a STOP sign, the vehicle accelerated unintentionally, crossing the highway and hitting a parked car, causing injuries and totaling my vehicle. While my vehicle sustained a crumbled chassis, no airbags were deployed, causing injuries to the driver and passenger. Additionally, the emergency automatic brakes did not stop the car from ploughing into the parked car. The car was examined by the insurance carrier (AAA) and Toyota (the manufacturer), who sent out a technician to read the CDR data. The report was generated by BOSCH (a 3rd party hired by Toyota). The report generated by BOSCH claimed the accelerator was fully engaged at 100% and brakes were applied only 0.85s prior to the impact. This was the first such event; no prior warning lights/signals were reported on the dash. This was a new car purchased from the dealership with no prior accidents or incidents.

NHTSA ID

11759450

Incident

Dec 28, 2025

Parked at work as usual on 8/17/2026 in the morning and in the afternoon when i was ready to go home, i noticed the windshield was chipped closed to the bottom. The chip itself is quite tiny and doesn’t look like it was hit by an object. The crack link goes upwards and turns towards the passenger side. The weather has been very hot in the past several weeks.

NHTSA ID

11758490

Incident

Aug 17, 2026

The radio display intermittently goes black

NHTSA ID

11757728

Incident

Jul 1, 2026

The contact owns a 2024 Toyota Venza. The contact stated that upon parking the vehicle, the vehicle unintendedly accelerated to 15 MPH, and the contact continued to depress the brake pedal. The vehicle came to a complete stop after crashing into the base of a light pole and a retaining wall. The front passenger’s side of the vehicle was damaged. The air bags failed to deploy. The contact was not injured. The vehicle was not towed. The message "BRAKES" was displayed. A Police report was not filed. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 14,500.

NHTSA ID

11750512

Incident

Jul 13, 2026

Mileage

14,500 mi

What component or system failed or malfunctioned, and is it available for inspection upon request? I purchased four tires from Belle Tires on April 1, 2026, 14 days ago (note: mileage at accident 10,776 vs mileage at tire purchase 10,360 or 416 miles of wear). On Wednesday, April 15th, I was about to change lanes after entering the Tri-State Expressway (route 294) going southbound from Half-Day Rd. (route 22), I had crossed the first two lanes without incident, and moving into the third lane, when I experienced a blowout of my driver’s-side rear tire. The car started a fishtail counter-clockwise spin and crossed the third and the fourth lanes (i.e., the far left lanes) before smashing into the concrete median, separating my Southbound lanes from the opposing traffic lanes. I have kept both the tire and rim in my garage. How was your safety or the safety of others put at risk? As I started sliding or spinning, I cannot honestly say, whether or not I hit the brakes or can really describe the spinning that occurred. As the rim of blowout tire was evenly torn up on its outer edge, I know that the tire was turning. All I can recall is hearing the car hit the concrete median twice. I know that it had to be counterclockwise since I started going southbound, and after the car came to a rest next to the median, I was facing southbound again. Has the problem been reproduced or confirmed by a dealer or independent service center? I took the tire on it’s rim to the Belle dealer who would not acknowledge a blowout, but he kept insisting that he is not an expert on crash interpretations. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Allstate Insurance, Toyota used a Bosch representative to retrieve the Electronic Data Recording (EDR) information. I have copy of this report available for expert interpretation. No warnings were given prior to this blowout.

NHTSA ID

11746247

Incident

Apr 15, 2026

I heard loud sound then the tire of driver’s side front was blown out suddenly with warning alarm on the 210 east bound freeway on 10th of May, 2026 at 1:40PM, I stopped in the shoulder then called AAARoad service to change it to the spare tire. The service technician said that the tire has defect and blown out. I visited Toyota Pasadena to change the tire, the service representative suggested to claim the defect to Bridgestone personally because my mileage of car was only 33,416 and I have still warranty of this tire. I reported to Bridgestone but they didn’t do anything to follow up. Tire size is 225/55R29

NHTSA ID

11739187

Incident

May 10, 2026

The contact owns a 2024 Toyota Venza. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the screen displayed a black screen while the vehicle was in drive(D). The contact stated that the failure obstructed the driver from safely operating the vehicle. The contact stated that the failure was most predominant when the weather was cold. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

NHTSA ID

11712196

Incident

Jan 6, 2026

Last year my vehicle rear camera and sensor failed to which caused me to backup into a mailbox. I had brought it up after a car wash at the dealership and they said they didn't know about any recalls at the time. I recently saw the recall for this year and make and would like this to be investigated further. I also have an estimate for the damages that I can provide.

NHTSA ID

11702659

Incident

Dec 12, 2024

After applying the brakes in a sudden situation, the automatic emergency braking came on but the car didn't stop. The brake pedal was pushed all the way to the floor board but the car didn't stop and crashed into the vehicle in front. This happened once before but didn't end in a crash. This was a total brake failure.

NHTSA ID

11690439

Incident

Sep 29, 2025

-Issue with electrical system. Unable to access to connect services (APP, SOS). Contacted Toyota three times to let them know about this issue. -Collision Warning/Rear Cross Warning don't always operate. There is no sound or warning. -Occasionally, screen turns off completely when driving. -Navigation system is always confused and doesn't give proper directions. -Carplay not able to connect to phone sometimes. - -

NHTSA ID

11656854

Incident

Feb 20, 2025

When driving at night using low beams a shadow is cast by the headlights. The shadow is on the driver's side approximately 100 feet in front of the vehicle, at the 11:00 position. This gives the impression that someone or something is entering the path of the vehicle causing the driver to brake or swerve to avoid a collision. This endangers the occupants of the vehicle and others on the roadway. If the driver grows accustomed to this and "learns" not to pay attention to this area of his/her path it endangers those who enter this area.

NHTSA ID

11645248

Incident

Feb 2, 2024

I don’t have the specific date that this happened because it was several times. When I first got the car the Toyota app stopped working after a few days. I brought it back a couple times and they replaced the headpiece because the app system crashed. Then the CarPlay stopped working not long after the head piece was replaced and the app stopped working. After going to the dealership for eight or nine times they finally ordered me a DCM. While waiting for that part, the auto start via key fog was not heating up the car. So with presetting the defrost to be on for auto start, the hazards came on when I auto started it. I happened to have had it at the service department when it happened and the mechanic said he didn’t know how to shut it off so he had to disconnect the battery. While I was speaking with Toyota about it on the phone, they asked me to try it out to see if the problem was gone and it wasn’t and I couldn’t shut the hazards off. So I drove with the hazards on and eventually the hazards turned off, but the CarPlay screen completely shut off when the hazards turned off. Also, when the hazards were on the car didn’t shut off when I opened the door. Also, another incident was that there was an acceleration issue when going to accelerate from a stopped position at a light. When I pressed on the gas the car started to move and then it went to a complete stop as if I was pushing on the break, but I wasn’t on the break. I was on the gas. I even looked down to see that my foot was on the gas. After pumping the gas pedal, it finally started to go. All of the above issues so far seem to be resolved after replacing the DCM. Like I said there’s too many incidences above for me to give a date to which all of this happened but it’s within the last few months I got this car in August.

NHTSA ID

11633987

Incident

Nov 1, 2024

The other day when I was backing out of a parking spot my car almost backed into 2 people. There was no alert from the rear cross traffic warning.

NHTSA ID

11633986

Incident

Jan 1, 2025