RoadVitals

2024 Toyota Venza Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Aug 25, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 30, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
3 injuries, 0 deaths reported

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2024 Toyota Venza Hybrid, most frequently naming the electrical, driver assistance and brakes categories. 3 safety recalls have been issued covering this model year; and 110 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical533.3%
  • Driver assistance426.7%
  • Brakes213.3%
  • Tires & wheels213.3%
  • Airbags16.7%
  • Exterior lighting16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION:DISPLAY FUNCTION

Oct 30, 2025
1,024,407 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & ManufacturingManufacturer number 25TB13/25LB06/WRE25View on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Sep 11, 2025
591,377 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
The risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Toyota Motor Engineering & ManufacturingManufacturer number See Part 573 ReportView on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Jul 23, 2024
33,848 units potentially affected
The defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Gulf States Toyota, Inc.Manufacturer number 24R2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsDriver assistance
Filed Aug 25, 2026
Crash reported3 injuries reported

After coming to a stop at a STOP sign, the vehicle accelerated unintentionally, crossing the highway and hitting a parked car, causing injuries and totaling my vehicle. While my vehicle sustained a crumbled chassis, no airbags were deployed, causing injuries to the driver and passenger. Additionally, the emergency automatic brakes did not stop the car from ploughing into the parked car. The car was examined by the insurance carrier (AAA) and Toyota (the manufacturer), who sent out a technician to read the CDR data. The report was generated by BOSCH (a 3rd party hired by Toyota). The report generated by BOSCH claimed the accelerator was fully engaged at 100% and brakes were applied only 0.85s prior to the impact. This was the first such event; no prior warning lights/signals were reported on the dash. This was a new car purchased from the dealership with no prior accidents or incidents.

NHTSA ID
11759450
Incident
Dec 28, 2025
Filed Aug 21, 2026

Parked at work as usual on 8/17/2026 in the morning and in the afternoon when i was ready to go home, i noticed the windshield was chipped closed to the bottom. The chip itself is quite tiny and doesn’t look like it was hit by an object. The crack link goes upwards and turns towards the passenger side. The weather has been very hot in the past several weeks.

NHTSA ID
11758490
Incident
Aug 17, 2026
Electrical
Filed Aug 18, 2026

The radio display intermittently goes black

NHTSA ID
11757728
Incident
Jul 1, 2026
Brakes
Filed Jul 15, 2026
Crash reported

The contact owns a 2024 Toyota Venza. The contact stated that upon parking the vehicle, the vehicle unintendedly accelerated to 15 MPH, and the contact continued to depress the brake pedal. The vehicle came to a complete stop after crashing into the base of a light pole and a retaining wall. The front passenger’s side of the vehicle was damaged. The air bags failed to deploy. The contact was not injured. The vehicle was not towed. The message "BRAKES" was displayed. A Police report was not filed. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 14,500.

NHTSA ID
11750512
Incident
Jul 13, 2026
Mileage
14,500 mi
Tires & wheels
Filed Jun 24, 2026
Crash reported

What component or system failed or malfunctioned, and is it available for inspection upon request? I purchased four tires from Belle Tires on April 1, 2026, 14 days ago (note: mileage at accident 10,776 vs mileage at tire purchase 10,360 or 416 miles of wear). On Wednesday, April 15th, I was about to change lanes after entering the Tri-State Expressway (route 294) going southbound from Half-Day Rd. (route 22), I had crossed the first two lanes without incident, and moving into the third lane, when I experienced a blowout of my driver’s-side rear tire. The car started a fishtail counter-clockwise spin and crossed the third and the fourth lanes (i.e., the far left lanes) before smashing into the concrete median, separating my Southbound lanes from the opposing traffic lanes. I have kept both the tire and rim in my garage. How was your safety or the safety of others put at risk? As I started sliding or spinning, I cannot honestly say, whether or not I hit the brakes or can really describe the spinning that occurred. As the rim of blowout tire was evenly torn up on its outer edge, I know that the tire was turning. All I can recall is hearing the car hit the concrete median twice. I know that it had to be counterclockwise since I started going southbound, and after the car came to a rest next to the median, I was facing southbound again. Has the problem been reproduced or confirmed by a dealer or independent service center? I took the tire on it’s rim to the Belle dealer who would not acknowledge a blowout, but he kept insisting that he is not an expert on crash interpretations. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Allstate Insurance, Toyota used a Bosch representative to retrieve the Electronic Data Recording (EDR) information. I have copy of this report available for expert interpretation. No warnings were given prior to this blowout.

NHTSA ID
11746247
Incident
Apr 15, 2026
Tires & wheels
Filed May 21, 2026

I heard loud sound then the tire of driver’s side front was blown out suddenly with warning alarm on the 210 east bound freeway on 10th of May, 2026 at 1:40PM, I stopped in the shoulder then called AAARoad service to change it to the spare tire. The service technician said that the tire has defect and blown out. I visited Toyota Pasadena to change the tire, the service representative suggested to claim the defect to Bridgestone personally because my mileage of car was only 33,416 and I have still warranty of this tire. I reported to Bridgestone but they didn’t do anything to follow up. Tire size is 225/55R29

NHTSA ID
11739187
Incident
May 10, 2026
Electrical
Filed Jan 20, 2026

The contact owns a 2024 Toyota Venza. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the screen displayed a black screen while the vehicle was in drive(D). The contact stated that the failure obstructed the driver from safely operating the vehicle. The contact stated that the failure was most predominant when the weather was cold. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

NHTSA ID
11712196
Incident
Jan 6, 2026
Filed Dec 3, 2025
Crash reported

Last year my vehicle rear camera and sensor failed to which caused me to backup into a mailbox. I had brought it up after a car wash at the dealership and they said they didn't know about any recalls at the time. I recently saw the recall for this year and make and would like this to be investigated further. I also have an estimate for the damages that I can provide.

NHTSA ID
11702659
Incident
Dec 12, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0051-26

ENGINE

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

T-SB-0110-20 Rev2

ENGINE

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

22TE09

ELECTRICAL SYSTEM

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

T-SB-0104-21 Rev2

ENGINE

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

22TE09

ELECTRICAL SYSTEM

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Venza Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000—
2024Viewing133070.8
2023113068.1
2022151166.4
2021342164.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.