2021 Toyota Venza Problems

Windshield suddenly cracked, making two large arcs several feet long. Driving on paved road at 20 mph, no gravel, no other traffic.

A large crack appeared on the windshield of my 2021 Toyota Venza. Due to this being a safety issue when driving the vehicle, so I looked into having it repaired by a local shop. When the Venza was taken to the repaired, the repair shop notified me that the issue didn't originate from a rock/chip. The issue was with the windshield or the windshield installation. After a quick Google search, it came to my attention that this is a frequent issue with this year and make. There are class action lawsuits about this issue. This needs to be addressed by Toyota.

This just showed in my 2021 Toyota Venza. I heard that this is is common issue for all Toyota but was not corrected .

While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and had no known prior brake issues although there are times when the brakes skip when traction is involved. There are also sudden issues with the acceleration. Given the safety risk, I believe this incident may be related to a potential defect in the braking system or electronic control systems.

low‑beam headlights/headlight assembly issues. Moisture getting in, corrosion of prongs that connect to the headlight assembly. Dimming lights once assembly was replaced. Condensation in the headlights. Some bulbs work while others don't.

While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and had no known prior brake issues although there are times when the brakes skip when traction is involved. There are also sudden issues with the acceleration. Given the safety risk, I believe this incident may be related to a potential defect in the braking system or electronic control systems.

low‑beam headlights/headlight assembly issues. Moisture getting in, corrosion of prongs that connect to the headlight assembly. Dimming lights once assembly was replaced. Condensation in the headlights. Some bulbs work while others don't.

I just purchased as 2021 Toyota Venza Limited. The headlight on low beam cast a odd shaped shadow. It is very distracting and often makes you think something is in front of the car. The issue dissappears when headlight are switched to high beam. This is very unsafe and deserves a recall.

While driving under normal conditions and driving into my driveway on Thursday, March 19, I experienced a sudden and temporary loss of braking ability. When I applied the brake pedal, the vehicle did not decelerate as expected. This resulted in a collision with a residential fence at low speed. There were no warning lights or prior indications of a braking issue before the incident. The loss of braking appeared to be momentary, but significant enough to prevent me from stopping the vehicle in time. The vehicle has been regularly maintained and had no known prior brake issues although there are times when the brakes skip when traction is involved. There are also sudden issues with the acceleration. Given the safety risk, I believe this incident may be related to a potential defect in the braking system or electronic control systems.

The contact owns a 2021 Toyota Venza. The contact stated while attempting to start the vehicle, several unknown warning lights illuminated. A dealer was contacted. The contact stated that during the first failure, the vehicle was towed to the dealer to be diagnosed, however the diagnosis was unknown. The contact stated that during the second failure, the steering wheel warning light illuminated, the steering wheel became difficult to turn, and the accelerator and brake pedals seized. The contact turned off and restarted the vehicle, and thirty seconds later, the vehicle operated as intended. The contact stated that during the third failure, the contact became aware that the fuel gauge was not operating properly. After refueling the vehicle, the fuel gauge warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that the battery needed to be replaced. The battery was replaced, and the vehicle was repaired. The contact stated that the buttons on her steering wheel and the infotainment system also failed to function as designed. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 57,346.

I am submitting this complain regarding my 2021 Toyota Venza, which has developed a serious defect involving the fuel system. Although my vehicle is fairly new, I began experiencing problems with the fuel door not opening properly. Initially, I could not access the fuel cap, which left me unable refuel in a timely manner. Soon after, I noticed additional fueling issues: while attempting to refuel, the gas pump would repeatedly shut off and stop the fueling process. After taking the vehicle for inspection, it was determined that the actuator responsible for controlling the fuel door and fueling system required complete replacement. I am concerned this defect represents more than just an inconvenience. Inability to open the fuel door or complete a fueling cycle can create dangerous situations - such as being stranded without fuel or blocking a fueling station. Additionally, if the actuator fails while in use, it could interfere with the proper venting of the fuel system. I have since learned that other Toyota Venza owners are experiencing the same problem with the actuator, suggesting this is not an isolated case but a potential widespread defect. I request that Toyota investigate this issue and that the National Highway Traffic Safety Administration evaluate whether a safety recall or service campaign is warranted. 2021 Toyota Venza LE [XXX] 90,0000 Sincerely, [XXX] and [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When accelerating from a stopped position, the car fails to go forward. This incident has occurred six times and often seems to be at the worst times, such as pulling into a busy road from a stop sign. The car will start to accelerate and stop with no response from the gas pedal for 3-5 seconds. There have almost been a couple of accidents with this vehicle because of this issue. No check engine light or any light at all came on in the car when this incident occurred. This vehicle has been taking to the dealership and the problem has been mentioned to them, however with no codes to read for the OBDII they claim there is nothing they can do about it.

This report covers 2 events for the same problem. The first occurred in the spring of 2025 and I did not document the date or time. The second one occurred on November 10, 2025 @ about 10:15 a.m. (1) Last spring my wife was driving the Venza up the street to our residence going a slow rate of speed. As she approached the house, she took her foot off on the gas and coasted toward the left curb so she could back into our driveway. At that point, car suddenly surged forward and accelerated toward the curb. My wife rapidly applied the brake and averted any problem. (2) The second event occurred on November 10, 2025 @ 10:15 a.m. My wife was starting to park at a parking lot in the Tanasbourne Town Center. She was going to back into a parking spot so she drove forward going slightly left. Then, with the car still in drive, the car surged forward. She quickly stepped on the brake and the car stopped abruptly. (She was angling the car and was about ready to stop and put the car in reverse when this happened) Again, with her quick response braking, she was able to avert hitting person or thing. As to which component or system failed, there appears to be a random malfunction of sensors or perhaps the CPU...something that is calling for full throttle when the gas petal is not pushed. The safety risk is possible harm to the driver, outside property, or the worse situation would be harm to pedestrians that might be in the way of the car. We have not been able to reproduce the problem. The same maneuvers have been repeated 100's of times without incident. As of this writing, the vehicle is being taken to the Toyota dealer to have the oil changed and at that time they will be asked to do a thorough inspection of the systems that might cause this, check for any recorded malfunctions, etc. To the best of our knowledge, there were no warning lamps or messages that appeared.

Vehicle at operating temperature, running, in gear and at a stop. Making a left turn into traffic. I release the brake and apply the accelerator, the car rolls out into traffic but no power, I press more and more until it is 100% throttle, all the way to the floor. Then after about 5 seconds the vehicle moves forward. Complete loss of response/power for 5 seconds. Thankfully no traffic coming. This happens a second time with the same circumstances, different location. Press the accelerator, no response, sudden loss of all power, then after 5 seconds it responds. This time there is traffic coming to my driver's side at 50 MPH, I was trying to press harder but it wouldn't respond. There were no warning lights, MIL, sounds or messages. Toyota wants $169.99/hr plus tax to investigate.

This report covers 2 events for the same problem. The first occurred in the spring of 2025 and I did not document the date or time. The second one occurred on November 10, 2025 @ about 10:15 a.m. (1) Last spring my wife was driving the Venza up the street to our residence going a slow rate of speed. As she approached the house, she took her foot off on the gas and coasted toward the left curb so she could back into our driveway. At that point, car suddenly surged forward and accelerated toward the curb. My wife rapidly applied the brake and averted any problem. (2) The second event occurred on November 10, 2025 @ 10:15 a.m. My wife was starting to park at a parking lot in the Tanasbourne Town Center. She was going to back into a parking spot so she drove forward going slightly left. Then, with the car still in drive, the car surged forward. She quickly stepped on the brake and the car stopped abruptly. (She was angling the car and was about ready to stop and put the car in reverse when this happened) Again, with her quick response braking, she was able to avert hitting person or thing. As to which component or system failed, there appears to be a random malfunction of sensors or perhaps the CPU...something that is calling for full throttle when the gas petal is not pushed. The safety risk is possible harm to the driver, outside property, or the worse situation would be harm to pedestrians that might be in the way of the car. We have not been able to reproduce the problem. The same maneuvers have been repeated 100's of times without incident. As of this writing, the vehicle is being taken to the Toyota dealer to have the oil changed and at that time they will be asked to do a thorough inspection of the systems that might cause this, check for any recorded malfunctions, etc. To the best of our knowledge, there were no warning lamps or messages that appeared.

Vehicle at operating temperature, running, in gear and at a stop. Making a left turn into traffic. I release the brake and apply the accelerator, the car rolls out into traffic but no power, I press more and more until it is 100% throttle, all the way to the floor. Then after about 5 seconds the vehicle moves forward. Complete loss of response/power for 5 seconds. Thankfully no traffic coming. This happens a second time with the same circumstances, different location. Press the accelerator, no response, sudden loss of all power, then after 5 seconds it responds. This time there is traffic coming to my driver's side at 50 MPH, I was trying to press harder but it wouldn't respond. There were no warning lights, MIL, sounds or messages. Toyota wants $169.99/hr plus tax to investigate.

My 2021 VENZA has had an issue with the airbag light coming on. The SRS Airbag Malfunction notification is on when starting the vehicle. Within the first year of having the car I paid to have the system checked and the tensioner and airbag replaced. Three months later the light came back on. I was told the seatbelt got twisted again. Other vehicles under Toyota have active recalls on Airbag issues currently with this manufacturer. I believe this make and model should be included. I am currently having to pay another diagnostic fee in 2026 after only having the preowned vehicle two years to figure out why the SRS malfunction notification has come back on. Of course the light has come on when the vehicle is out of warranty. My safety is at risk if the airbag malfunctions so of course I am taking this notification very seriously. I don't ignore issues like this. Consistent failure in the airbag system is scary. I don't want to have an accident in which the airbag fails. This make and model is not longer being produced but it should be included in Toyota's current airbag recall.

I was involved in a no fault accident when an SUV slammed into the back of my Toyota Venza at full speed and pushed me into the left guardrail of the bridge we were driving on. Neither the front airbags or the driver (left) side airbags deployed.

Indeed, I recently encountered a concerning issue with my 2021 Toyota Venza. The problem manifested in mid-July, during the process of preparing to enter my vehicle. To my dismay, the door refused to open. Despite my repeated attempts to use the keyless entry system, the door stubbornly remained closed. Consequently, I was compelled to resort to using my key fob, which presented its own challenges. While I would not typically express such frustration, the safety implications of this issue are significant and have become quite inconvenient for me. As a physically disabled individual, I rely on a scooter lift in the rear of my vehicle to facilitate my mobility. This lift allows me to walk to the front of the car while holding onto the side for stability, preventing potential falls. On the day in question, I slipped my hand behind the handle of the door to open it and it didn't work. When I attempted to activate the unlock button on my key fob, it failed to respond. Despite my repeated attempts to press the button at least ten times, it remained unresponsive. By this point, my legs had become increasingly weak, to the extent that I felt a slight loss of balance when using the key. As a physically disabled individual and of an advanced age, I am unable to stand for extended periods. Therefore, this issue has caused me considerable stress and emotional distress. Upon visiting my local Toyota dealer, I was informed that the repair would incur a cost of approximately $800, which I unfortunately lack the financial means to cover. Consequently, I contacted Toyota’s 800 number to inquire about any special financial hardship programs that might assist me in paying for this repair. Regrettably, I was informed that such programs were not available. This situation has become increasingly frustrating for me. I find it difficult to reconcile the fact that Toyota has a history of encountering numerous issues with various of its models.

Windshield broke for no reason.long Crack across bottom of Windshield.

Left side of my heated steering overheated and burned through the leather.

The contact owns a 2021 Toyota Venza. The contact stated while attempting to start the vehicle, several unknown warning lights illuminated. A dealer was contacted. The contact stated that during the first failure, the vehicle was towed to the dealer to be diagnosed, however the diagnosis was unknown. The contact stated that during the second failure, the steering wheel warning light illuminated, the steering wheel became difficult to turn, and the accelerator and brake pedals seized. The contact turned off and restarted the vehicle, and thirty seconds later, the vehicle operated as intended. The contact stated that during the third failure, the contact became aware that the fuel gauge was not operating properly. After refueling the vehicle, the fuel gauge warning light illuminated. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that the battery needed to be replaced. The battery was replaced, and the vehicle was repaired. The contact stated that the buttons on her steering wheel and the infotainment system also failed to function as designed. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 57,346.

The crash occurred at 2:50 PM on January 10, 2024 while pulling our 2021 Toyota Venza into a diagonal parking space on a slight upgrade. The vehicle surged over the curb, across the sidewalk and into a brick wall with gas pipelines attached to it. As this was happening, the driver yelled, “I don’t know what’s happening.” The car then rebounded onto the sidewalk and was turned off quickly because of a gas smell. We exited the vehicle and tried to keep people away from the scene because of the smell. The passenger had great difficulty getting out of the car because the passenger side door was blocked by a tree in the median. The Fire Department cleared the area, the police interviewed both the driver and the passenger and the gas company arrived to repair the meters and pipes. No citation was issued. During a call on January 12, 2024 to cancel a pre-paid service agreement, we were referred to the Toyota Brand Engagement Center who interviewed us before forwarding information on to the Toyota Liability Team. Toyota sent a contractual employee to download the information from the vehicle’s computer modules for further analysis by Toyota. On February 20, 2024, Toyota issued a report that stated the vehicle had no defects related to the accident and that the accelerator pedal had been fully depressed prior to impact. The report did not address other information that was provided to individuals investigating the incident, including information about the incident itself, information about a delayed acceleration event several days prior to the incident and notification from the local Toyota dealer the next day that a check engine light had come on around 2:50 the day of the incident followed a minute later by alarms indicating “airbag failure to deploy” and “hybrid system failure.” The report also did not address the possibility of a problem with the throttle system, specifically the accelerator sensor.

Extremely loud seatbelt warning chimes created a hazardous situation by causing a severe distraction, preventing ability to hear traffic, and having no way to correct the situation. I had a near miss accident while trying to figure out what was wrong, and was forced to make a very dangerous stop on the side of a highway to correct the problem. The seatbelt warning chime was improperly triggered by a fault in Toyotas programming. A child briefly plugged their seatbelt into the 'wrong' receptacle in the rear seat. They quickly realized it was the wrong one and plugged it into the correct receptacle. After visually and verbally checking with my child that they were properly restrained, we left a parking spot at a shopping center and got almost immediately onto a highway. The car improperly deduced there was a child in the middle seat because of the brief failed attempt of buckling into the wrong buckle. And since the buckle was not buckled, it assumed there was an unbuckled child now in the middle rear seat. After some testing, it seems the only way to clear this alarm is to fully stop the vehicle and open one of the rear doors. This is how Toyota decided to 'clear' the status of someone leaving the car. The seatbelt warning system does not begin it's chimes until the vehicle has reached a certain speed, which did not occur until I was on the highway. The extremely loud chime with no obvious reason created a panic situation. The child was unable to help in the rear because they did not understand, and would not have been able to safely reach over and buckle the unoccupied seat anyway. While focused on resolving the intrusive noise, we had a near miss situation. I was unable to hear any of the safety system warnings over the chimes. Ultimately I had to perform a dangerous stop on a 65mph highway to get out, and figure out why the car thought there was someone in the rear seat that wasn't there.

The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start.

The contact owns a 2021 Toyota Venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving. The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.