2021 Toyota Venza Visibility Problems

Windshield suddenly cracked, making two large arcs several feet long. Driving on paved road at 20 mph, no gravel, no other traffic.

NHTSA ID

11728858

Incident

May 1, 2024

A large crack appeared on the windshield of my 2021 Toyota Venza. Due to this being a safety issue when driving the vehicle, so I looked into having it repaired by a local shop. When the Venza was taken to the repaired, the repair shop notified me that the issue didn't originate from a rock/chip. The issue was with the windshield or the windshield installation. After a quick Google search, it came to my attention that this is a frequent issue with this year and make. There are class action lawsuits about this issue. This needs to be addressed by Toyota.

NHTSA ID

11713374

Incident

Nov 3, 2025

The infotainment system is not consistently working. It is the 12.5 screen-based system that enables the control of numerous features including air conditioning/heating, audio (all radio and satellite radio), backup camera feed, and map/gps display. I see that there is a recall for this system for some Toyota models, however I have not yet received a notification, and I am assuming that it is because my car is a 2021 model. Not having this display makes navigation difficult (as the screen will just turn off suddenly) and control of the cabin environment impossible (i.e. I struggle turning on the AC/Heat as I don't know what the temperature is set to). Why would my vehicle not be included in the recall? What can be done to get this fixed? I view this as a safey concern as all vehicle safety notifications are posted on the screen (which won't work), all of the systems that are controlled from the screen are not available, and the back up camera display won't work at times.

NHTSA ID

11698720

Incident

Feb 3, 2025

Spontaneous crack in the windshield without any external mechanixal force, such as rock, hale, or any other foreign body.

NHTSA ID

11661931

Incident

May 12, 2025

I bought this vehicle when new in 2021 and I started to see people complain about the quality of the windshield and how they were getting cracks from rocks on it. I’m [XXX] , and never had a windshield replaced in my life. After seeing people post this, I added windshield coverage to my car. Last year I had a rock hit my windshield and it cause a small star like crack. Right away I called the insurance company and was able to take care of it that day. Few days ago I hear another rock ding. Had nobody in front of me but think it was from the car on the side of me kicked it up. Some time passed and I saw the crack coming down the middle of the next morning it was even longer. From the top of the window down past my camera. I have an appointment for replacement this week. What I was reading seems to be true. Never in my life had I have this happen, had plenty of rocks hit my vehicles over the year. Never had one crack. I know they exist but seeing it form a lot of Venza owners tells you something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11647211

Incident

Mar 7, 2025

This morning, I noticed a crack on the windshield of my 2021 Toyota Venza. The car was parked outside in the cold, and it seems like there’s some issue with the Toyota windshields, as it cracked for no apparent reason.

NHTSA ID

11637838

Incident

Jan 22, 2025

With no impact, our windshield cracked. I see many, many other owners of 2021 and later Toyota Venza have had this happen to them. This is clearly a large problem, so I'm hoping that by reporting our incident you will be encouraged to investigate further. Please let me know if you need any additional information, but the key points are that there has been no impact to the windshield that we are aware of, and the windshield cracked while driving. Thank you for your attention t this matter.

NHTSA ID

11627304

Incident

Nov 25, 2024

Widshield cracked all of a sudden without any reason

NHTSA ID

11621643

Incident

May 8, 2022

Windshield has severe cracking without being struck by anything

NHTSA ID

11607890

Incident

Mar 1, 2024

I was driving and my windshield just cracked . Nothing struck my windshield before incident happened

NHTSA ID

11604106

Incident

Jul 22, 2024

Hit by a very small rock. Started with a small fracture about 8 inches long and after 8 hours the crack has multiplied to be about 16-18 inches.

NHTSA ID

11593580

Incident

Jun 10, 2024

The front glass (windshield) on the passenger side was broken; I got into the car, I turned it on and suddenly I heard a loud clicking noise and dirt came out from the top to the middle, disgonally, I emphasize the car was not moving.

NHTSA ID

11590306

Incident

May 22, 2024

I was driving down the freeway and my windshield unexpectedly cracked. I was not struck by a rock or other object, it cracked out of nowhere.

NHTSA ID

11588852

Incident

May 2, 2024

a small rockchip hit the windshield and caused a crack which quickly began to grow at an alarming rate. the crack grew to about the size of half the windshield in a one day time. The windshield is very surprisingly fragile.

NHTSA ID

11587980

Incident

May 4, 2024

HUGE crack developed suddenly in windshield. This is the third repair I have had to make. This windshield seems to crack easily - even the slightest hit damages the windshield. With this crack I can feel the separation in the glass. It’s dangerous. Doing a simple internet search reveals this as a known issue.

NHTSA ID

11586393

Incident

Apr 30, 2024

I have been driving this car for over a year and have not had any impact, collision or any kind of accident. Last week I noticed a crack around the windshield. I starts from the bottom, up towards the middle and arcs toward the driver side. There is no point of contact or any indication that a small/tiny rock fell on it. At first I thought it was a rain drop that rolled down on the windshield but after cleaning both inside and outside, I realized it was a crack.

NHTSA ID

11585350

Incident

Apr 19, 2024

Recently while driving on [XXX] in long island New York I got multiple hits by bolder, one bolder made a crack which is almost 18 inches now and increasing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11582767

Incident

Mar 19, 2024

windshield crack for no resend. no impact at all. car was parked.

NHTSA ID

11579547

Incident

Mar 25, 2024

I recently bought this car and without any reason have a Crack on my windshield I have read many people who have had similar issues and gets worse after replacement having to replace their windshield many times. I am concerned at the safety of the cars windshield and its defect nature. Also have issues with visibility with wipers not clearing rain effectively on the drivers side.

NHTSA ID

11575422

Incident

Mar 4, 2024

Toyota 2021 Venza has faulty windshield glass the prematurely cracks under no external impact. In fact, the car was parked and when I came back, there was a crack on the windshield. Several owners have reported similar issue with similar failure patterns mode. There's also pending class action law suit for this issue.

NHTSA ID

11570053

Incident

Feb 3, 2024

winsheild cracked out of no where. Driving on I95

NHTSA ID

11569880

Incident

Jan 30, 2024

My windshield cracked and was replaced twice for some unknown reason. First in 2021 and now 2023.

NHTSA ID

11561280

Incident

Dec 17, 2023

A small crack appeared on the windshield driver side of vehicle. I have no recollection of any items or debris hitting the car and damaging it. I then searched online and found there have been many registered instances of this specific car model windshield (2021 and newer) either easily cracking or seemingly cracking under no impact.

NHTSA ID

11556181

Incident

Nov 19, 2023

Driving at 45MPH alone on a paved road. Outside temperature 85F. Suddenly a crack appeared on the driver side of the windshield (about halfway up from hood). Crack was initially about 3 to 4 inches long. By the time I got home (10 miles - about 15 minutes) the crack was 24 inches long and still growing. Failed component: Windshield Risk? Degraded driver vision, possibility of glass flying into passenger compartment Reproduced: Not yet, it happened Saturday afternoon. Inspected: Not yet it happened Saturday afternoon Warning lamps? No

NHTSA ID

11525270

Incident

Jun 3, 2023

FRONT WINDSHIELD STRUCK BY A ROCK CREATING A DIME SIZED CRACK ON THE UPPER DRIVER SIDE WINDSHIELD AND WITHIN DAYS AN APPROXIMATELY ONE FOOT LONG HORIZONTAL CRACK EXTENDED TOWARD THE CENTER

NHTSA ID

11516717

Incident

Apr 5, 2023