2017 Toyota Yaris Ia Owner Complaints

The infotainment display glass on my 2017 Toyota Yaris iA has a known adhesive defect that causes white "spider cracking" around the edges of the infotainment display and "ghost touches," where the touchscreen registers inputs without being touched. This can change music, navigation, phone, or menu settings while driving, creating a distraction and safety hazard. The issue occurs unpredictably and cannot be disabled by the driver, nor can the infotainment display be powered off as a solution. Mazda settled a lawsuit (Duffy, et al. v. Mazda Motor of America, Inc.) and issued Service Alert SA‑041/22 for this exact defect on the Mazda2, which uses the same Mazda‑built infotainment hardware as the Toyota Yaris iA. Toyota hasn't issued a recall or service campaign for the Yaris iA, even though the vehicles share the same components and the same adhesive failure that poses a safety risk. This defect affects driver attention and vehicle control, and should be investigated for a potential recall.

NHTSA ID

11737201

Incident

May 11, 2026

I was involved in a accident where the airbags did not deploy. I was hit on my driver's side and the vehicle was totaled but the airbags never deployed. I also dealt with electrical issues the entire time I had the vehicle. I believe the electrical issues cause the airbags not to deploy. I did receive the vehicle in that condition.

NHTSA ID

11615690

Incident

Aug 23, 2024

i just got this vehicle drive it about 1000mile then i relive my toyota yaris ia 2017 have a huge dangerous problem when drive high speeds above 70mph to 80mph vehicle stall on the high way

NHTSA ID

11564221

Incident

Jan 8, 2024

For several years the steering has been binding and lightly locking durind highway driving. After numerous attempts to have the dealer test drive the vehicle to duplicate the problem, in 2022 they said there was a dangerous problem with the steering. They replaced the steering shaft and the problem was almost completely fixed. Gradually the steering began to bind again and on 18 Dec 2023 I asked the dealer to check the steering and they could not duplicate the problem during a test drive.

NHTSA ID

11561236

Incident

Dec 18, 2023

At about 25,000 miles, my vehicle steering began to lightly bind when driving on a straight road at highway speed. Although the steering wheel could be turned with some minor extra effort, the experience was troubling. At 29,880 miles I took my vehicle to the local dealer and asked to have the steering checked. The dealer was not able to duplicate the problem and they did not charge me. The problem gradually worsened until 41,020 miles when I returned to the dealer with the same issue. This time they found the steering shaft assembly was defective and said that it was a dangerous situation. I asked them to fix the problem which they did promptly. I have service records from both visits.

NHTSA ID

11489197

Incident

Oct 13, 2022

The car had precisely 51,255 miles. I took it in for a 50K regular service and asked them to run a diagnostic because there was a grinding sound, so I asked them to check the transmission fluid and run an OBD diagnostic. Between my last regular service and the current service, the TRANSMISSION broke; the car is unsafe to drive at this point. The transmission could have stopped on the highway since I do not work locally. This issue happened suddenly. I took the first appointment I could get, and I am without a vehicle today. I will never feel safe in this car again. I must express my absolute disappointment in my 2017 Toyota Yaris IA with 51,255 miles. I just paid off this vehicle early through Toyota Financial. I know a car is a machine, but as a Toyota, it should not have this issue with just a little over 51K miles. I feel like Toyota sold me a lemon, and once they fix it, there will be some refurbished parts and some new neither makes me feel comfortable with the vehicle anymore. NOTE: the brakes went up before the first scheduled maintenance. This car appears to be a riding deathtrap! No wonder Toyota stopped manufacturing it, from what I have discovered. Thank GOD for my warranty.

NHTSA ID

11486587

Incident

Sep 24, 2022

Our Toyota Yaris was involved in front end accident on 11/4/21; no airbags deployed as a result of the accident. The car was declared a total loss (TL) by USAA. Calliber Collision (775-353-4400) in Sparks, NV currently has the car. I requested they complete a diagnostic report on the airbags (to confirm the car has airbags, if they should've deployed, etc.) but they won't run the diagnostic report since USAA declared it a TL. (USAA confirmed this is the case - no diagnostic report will be done since the car is a TL...even when I requested the report.) Our daughter's safety was put at risk since the car's airbags did not deploy. The car had no warning messages, etc prior to the accident on 11/4/21.

NHTSA ID

11439945

Incident

Nov 4, 2021

I have found that the TCS/DSC control malfunctions occasionally and can lead to lose of power to the wheels right when it is necessary to avoid an accident. The worst time was when it was snowing out and even if I floored it the wheels did not turn. Once I shut off the TCS/DSC control I regained control and was able to avoid an accident. Originally I had thought that the occasional hesitation when slowing to make a turn and then suddenly accelerating only to find the car bogged down was not from the transmission but from the TCS/DSC control. Ever since the car was new I have had this problem of hesitation when turning from a slowing down to near stop then accelerating only to find that the car will not accelerate for a few seconds. I have now tried to deactivate the TCS/DSC control to avoid this problem.

NHTSA ID

11432881

Incident

Jan 20, 2021

WHEN I DRIVE OVER REFLECTORS IN THE ROAD AROUND MY NEIGHBORHOOD GOING SPEED LESS THAN 25 MPH CAR WILL RANDOMLY ENGAGE FRONT END COLLISION WARNING, BOTH AT DAY AND NIGHT. THE LIGHT APPEARS ON DASH, THE ENGINE BRAKES, THE BRAKE PEDAL DEPRESSES AND THE CAR JERKS OUT OF MY CONTROL. I HAVE TAKEN TO TWO TOYOTA DEALERSHIPS AND SHOWED THEM VIDEO. THEY COULDN'T REPLICATE PROBLEM, AS SOON AS I LEAVE, THE PROBLEM REPEATS. I WAS TOLD THE CAR IS PERFORMING IN A NORMAL MANNER AND THERE IN NOTHING WRONG WITH THE CAR. I'VE TAKEN TO THE DEALERSHIP A TOTAL OF 4 TIMES AND CALLED TOYOTA DIRECTLY WITH NO ASSISTANCE.

NHTSA ID

11406060

Incident

Mar 29, 2021

Mileage

58,000 mi

VEHICLE STALLED IN THE MIDDLE OF TRAFFIC SEVERAL TIMES. CAR BEGAN JERKING WHEN TRYING TO ACCELERATE WAS AND WAS UNSAFE TO DRIVER AND THE OTHER CARS AROUND. THIS HAPPENED SEVERAL TIMES WITHIN A MILE RADIUS. I BARELY MADE IT TO A MECHANIC AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY.

NHTSA ID

11404576

Incident

Mar 18, 2021

Mileage

65,000 mi

HIGH PRESSURE FUEL PUMP WENT OUT .ON CAR UNDER 60000 MILES

NHTSA ID

11316546

Incident

Feb 6, 2019

Mileage

58,000 mi

SINCE I BOUGHT THE CAR, IT HAS MADE A VERY HIGH PITCH NOISE WHEN I PRESS THE BREAKS. IT DOESN'T HAPPEN OFTEN BUT IT DOES HAPPEN AND THE DEALER HAS NOT BEEN ABLE TO UNDERSTAND WHY NOR HAVE THEY TRIED TO FIX IT UNTIL THE FREE PACKAGE WAS OVER.

NHTSA ID

11311100

Incident

Dec 25, 2017

Mileage

100 mi

THE WINDSHIELD CRACKS WITH NO REASON (NOTHING HIT/IMPACTED IT). WHEN THE CAR WAS LESS THAN A YEAR OLD, THE WINDSHIELD CRACKED AND COULD NOT BE REPAIRED. I HAD THE WINDSHIELD REPLACED BY THE TOYOTA DEALER WITH AN OEM WINDSHIELD. LESS THAN A YEAR LATER, THE NEW WINDSHIELD HAS TWO MAJOR CRACKS, AGAIN WITH NOTHING HAVING IMPACTED IT AND WITH NO MAJOR TEMPERATURE SWINGS THAT MIGHT CAUSE A CRACK. (DATE IS ESTIMATED.) VEHICLE WAS STATIONARY ALL TIMES THE WINDSHIELDS CRACKED.

NHTSA ID

11300863

Incident

Sep 19, 2019

Mileage

30,000 mi

WAS IN AN ACCIDENT ON 9/11/19-AIRBAG ON DRIVERS SIDE WENT OFF AND BURNED MY ARM-AIR BAG ALSO WENT OFF ON PASSANGER SIDE-MY CAR WAS GOING SOUTH ON STEIN DRIVE -THE OTHER CAR WAS GOING WEST ON WISCONSIN

NHTSA ID

11278477

Incident

Sep 11, 2019

Mileage

19,000 mi

TL* THE CONTACT OWNED A 2017 TOYOTA YARIS IA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVER'S SIDE WAS CRASHED INTO BY ANOTHER VEHICLE DRIVING APPROXIMATELY 60 MPH. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED A CONCUSSION AND BACK AND NECK INJURIES. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 28,800.

NHTSA ID

11270057

Incident

Oct 12, 2019

Mileage

28,800 mi

TL* THE CONTACT OWNS A 2017 TOYOTA YARIS IA. WHILE DRIVING 10 MPH, THE VEHICLE SHUT OFF AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ORLAND TOYOTA (8505 W 159TH ST, TINLEY PARK, IL 60487, (708) 336-7288), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,000.

NHTSA ID

11267596

Incident

Oct 7, 2019

Mileage

42,000 mi