2017 Toyota Yaris Ia

The infotainment display glass on my 2017 Toyota Yaris iA has a known adhesive defect that causes white "spider cracking" around the edges of the infotainment display and "ghost touches," where the touchscreen registers inputs without being touched. This can change music, navigation, phone, or menu settings while driving, creating a distraction and safety hazard. The issue occurs unpredictably and cannot be disabled by the driver, nor can the infotainment display be powered off as a solution. Mazda settled a lawsuit (Duffy, et al. v. Mazda Motor of America, Inc.) and issued Service Alert SA‑041/22 for this exact defect on the Mazda2, which uses the same Mazda‑built infotainment hardware as the Toyota Yaris iA. Toyota hasn't issued a recall or service campaign for the Yaris iA, even though the vehicles share the same components and the same adhesive failure that poses a safety risk. This defect affects driver attention and vehicle control, and should be investigated for a potential recall.

NHTSA ID

11737201

Incident

May 11, 2026

I was involved in a accident where the airbags did not deploy. I was hit on my driver's side and the vehicle was totaled but the airbags never deployed. I also dealt with electrical issues the entire time I had the vehicle. I believe the electrical issues cause the airbags not to deploy. I did receive the vehicle in that condition.

NHTSA ID

11615690

Incident

Aug 23, 2024

i just got this vehicle drive it about 1000mile then i relive my toyota yaris ia 2017 have a huge dangerous problem when drive high speeds above 70mph to 80mph vehicle stall on the high way

NHTSA ID

11564221

Incident

Jan 8, 2024

For several years the steering has been binding and lightly locking durind highway driving. After numerous attempts to have the dealer test drive the vehicle to duplicate the problem, in 2022 they said there was a dangerous problem with the steering. They replaced the steering shaft and the problem was almost completely fixed. Gradually the steering began to bind again and on 18 Dec 2023 I asked the dealer to check the steering and they could not duplicate the problem during a test drive.

NHTSA ID

11561236

Incident

Dec 18, 2023

At about 25,000 miles, my vehicle steering began to lightly bind when driving on a straight road at highway speed. Although the steering wheel could be turned with some minor extra effort, the experience was troubling. At 29,880 miles I took my vehicle to the local dealer and asked to have the steering checked. The dealer was not able to duplicate the problem and they did not charge me. The problem gradually worsened until 41,020 miles when I returned to the dealer with the same issue. This time they found the steering shaft assembly was defective and said that it was a dangerous situation. I asked them to fix the problem which they did promptly. I have service records from both visits.

NHTSA ID

11489197

Incident

Oct 13, 2022

The car had precisely 51,255 miles. I took it in for a 50K regular service and asked them to run a diagnostic because there was a grinding sound, so I asked them to check the transmission fluid and run an OBD diagnostic. Between my last regular service and the current service, the TRANSMISSION broke; the car is unsafe to drive at this point. The transmission could have stopped on the highway since I do not work locally. This issue happened suddenly. I took the first appointment I could get, and I am without a vehicle today. I will never feel safe in this car again. I must express my absolute disappointment in my 2017 Toyota Yaris IA with 51,255 miles. I just paid off this vehicle early through Toyota Financial. I know a car is a machine, but as a Toyota, it should not have this issue with just a little over 51K miles. I feel like Toyota sold me a lemon, and once they fix it, there will be some refurbished parts and some new neither makes me feel comfortable with the vehicle anymore. NOTE: the brakes went up before the first scheduled maintenance. This car appears to be a riding deathtrap! No wonder Toyota stopped manufacturing it, from what I have discovered. Thank GOD for my warranty.

NHTSA ID

11486587

Incident

Sep 24, 2022

Our Toyota Yaris was involved in front end accident on 11/4/21; no airbags deployed as a result of the accident. The car was declared a total loss (TL) by USAA. Calliber Collision (775-353-4400) in Sparks, NV currently has the car. I requested they complete a diagnostic report on the airbags (to confirm the car has airbags, if they should've deployed, etc.) but they won't run the diagnostic report since USAA declared it a TL. (USAA confirmed this is the case - no diagnostic report will be done since the car is a TL...even when I requested the report.) Our daughter's safety was put at risk since the car's airbags did not deploy. The car had no warning messages, etc prior to the accident on 11/4/21.

NHTSA ID

11439945

Incident

Nov 4, 2021

I have found that the TCS/DSC control malfunctions occasionally and can lead to lose of power to the wheels right when it is necessary to avoid an accident. The worst time was when it was snowing out and even if I floored it the wheels did not turn. Once I shut off the TCS/DSC control I regained control and was able to avoid an accident. Originally I had thought that the occasional hesitation when slowing to make a turn and then suddenly accelerating only to find the car bogged down was not from the transmission but from the TCS/DSC control. Ever since the car was new I have had this problem of hesitation when turning from a slowing down to near stop then accelerating only to find that the car will not accelerate for a few seconds. I have now tried to deactivate the TCS/DSC control to avoid this problem.

NHTSA ID

11432881

Incident

Jan 20, 2021

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition