RoadVitals

2017 Triple E Serenity

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 18, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Triple E Serenity. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V820000

EQUIPMENT:APPLIANCE:REFRIGERATOR

Oct 18, 2021
2,056 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2015 Free Spirit, 2015-2018 Unity, 2015-2016 Libero, 2015-2018 Serenity, and Wonder recreational vehicles. Please see attached 573 for a complete list of model numbers. The refrigerator exhaust vents directly onto the wood frame and surfaces, which can overheat the wood.
The risk: An overheated wood frame could ignite and cause a fire.
The remedy: Dealers will install metal heat deflectors and screws, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8721-1.
Triple E Recreational VehiclesManufacturer number CA#8721-1View on NHTSA.gov
18V146000

EQUIPMENT:OTHER:LABELS

Mar 5, 2018
752 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2017-2018 Unity, Wonder, and Serenity motorhomes. The Occupant & Cargo Carrying Capacity (OCCC) and Tire labels may have been incorrectly calculated, resulting in an indicated a higher cargo capacity than actual.
The risk: The incorrect label can result in the vehicle being overloaded, increasing the risk of a crash.
The remedy: Triple E will notify owners, and dealers will install new OCCC and Tire labels, free of charge. The recall began on March 22, 2018. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8930-1.
Triple E Recreational VehiclesManufacturer number CA#8930-1View on NHTSA.gov
16V897000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Dec 14, 2016
18 units potentially affected
The defect: Triple E Recreational Vehicles (Triple E) is recalling certain model year 2017 Serenity S24CB recreational vehicles manufactured June 1, 2016 through November 23, 2016. In the affected vehicles, the circuit wire leading from the coach's power system to the battery is incorrectly connected to a 150 amp fuse, however, the wire is only rated for a maximum load of 120 amps.
The risk: An overloaded wire increases the risk of a fire.
The remedy: Triple E will notify owners, and dealers will correct the wires at the fuse holder, free of charge. The recall began on January 5, 2017. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA #8495-1.
Triple E Recreational VehiclesManufacturer number CA #8495-1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Triple E Serenity by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020030—
2019030—
2018030—
2017Viewing030—
2016020—
2015010—
2014010—
2013020—
2012020—
2011020—
2010020—
2009010—
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.