RoadVitals

2023 Triumph Bonneville T120

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 28, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 11, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Triumph Bonneville T120, most frequently naming the electrical category. 3 safety recalls have been issued covering this model year; and 75 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Feb 11, 2026
8,849 units potentially affected
The defect: Triumph Motorcycles America, Ltd. is recalling certain 2022-2024 Bonneville T100, Bonneville T120, Bonneville T120 Black, 2024 Bonneville T120 DGR, 2022 Street Twin, Street Scrambler, Street Twin Goldline, Street Scrambler Sandstor, 2023-2024 Speed Twin 900, and Scrambler 900 motorcycles. The wiring between the alternator and main harness connector may short circuit and overheat.
The risk: Overheated wiring increases the risk of a crash or fire.
The remedy: Dealers will replace the current 2-piece connector body with a single in-line crimped connector solution for each of the three wires from the alternator assembly, free of charge. Owner notification letters were mailed March 19, 2026. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 641. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov February 18, 2026. Motorcycles included in this recall that were previously repaired under recall 24V785 will need to have the new remedy performed.
Triumph Motorcycles America, Ltd.Manufacturer number SRAN 641View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Oct 21, 2024
8,801 units potentially affected
The defect: Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2022-2024 Bonneville T100, T120, T120 Black, 2022 Triumph Street Scrambler, Street Scrambler Sandstorm, Street Twin, Street Twin Goldline, 2023-2024 Scrambler 900, and Speed Twin 900 motorcycles. The wiring between the alternator and main harness connector may short circuit and overheat.
The risk: Overheated wiring increases the risk of a fire or crash.
The remedy: Dealers will install a new wire alignment clip, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 627.
Triumph Motorcycles America, Ltd.Manufacturer number SRAN 627View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Mar 6, 2023
988 units potentially affected
The defect: Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2023 Bonneville T120 and Bonneville T120 Black motorcycles. The left-hand side (LHS) brake disc may be improperly secured and can detach.
The risk: The detachment of the LHS brake disc can reduce brake performance, increasing the risk of a crash.
The remedy: Dealers will install a replacement damper and also replace the disc bolts, free of charge. Owner notification letters were mailed March 24, 2023. Owners may contact Triumph's customer service at 1-678-854-2010. Triumph's number for this recall is SRAN 606.
Triumph Motorcycles America, Ltd.Manufacturer number SRAN 606View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Feb 28, 2025

The contact owns a 2023 Triumph Bonneville T120. The contact received notification of NHTSA Campaign Number: 24V785000 (ELECTRICAL SYSTEM); however, there are no local dealers on the island to repair the recall. The contact stated that there was an abnormal sound coming from the engine while starting the motorcycle. The manufacturer was made aware of the issue but provided no assistance. The failure mileage was approximately 100. Parts distribution disconnect.

NHTSA ID
11645554
Incident
Oct 19, 2024
Mileage
100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM1-35109

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.

COM2 - 34886

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.

COM5 - 34490

Dealer notice announcing the availability of Technical Bulletin 264.

COM6 - 34491

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.

TB264

Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.

COM4 - 34435

ELECTRICAL SYSTEM

Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Bonneville T120 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025000
2024020
2023Viewing130
2022020
2020000
2019000
2018100
2017000
2016000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.