RoadVitals

2013 Triumph Explorer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 27, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 2, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Triumph Explorer, most frequently naming the fuel system category. 2 safety recalls have been issued covering this model year; and 88 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V765000

STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND

Dec 2, 2014
2,180 units potentially affected
The defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain model year 2011-2014 Explorer motorcycles manufactured November 1, 2011, to June 1, 2014. The side stand pivot bolt may fracture.
The risk: If the side stand pivot bolt fractures, the motorcycle may fall when parked on the side stand, increasing the risk of injury to someone nearby.
The remedy: Triumph will notify owners, and dealers will replace the side stand pivot bolt and lock nut, free of charge. The recall began January 5, 2015. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SB518.
Triumph Motorcycles America, LTDManufacturer number SB518View on NHTSA.gov
13V180000

EQUIPMENT:OTHER:LABELS

May 1, 2013
1,186 units potentially affected
The defect: Triumph Motorcycles America, Ltd. is recalling certain model year 2012-2013 Explorer and Explorer XC motorcycles. The Gross Vehicle Weight Rating data on the certification Label is incorrect. Thus, the motorcycles fail to comply with the requirements of Part 567, "Certification."
The risk: The incorrect label could cause the operator to overload the motorcycle which may result in handling issues and/or tire failure, increasing the risk of a crash.
The remedy: Triumph will notify owners and replace the labels with corrected GVWR data, free of charge. The recall began on April 30, 2013. Owners may contact Triumph at 1-678-854-2010 for more information.
Triumph Motorcycles America, LTDView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jul 27, 2018

ECU SHUTS THROTTLE BUTTERFLIES AND THEREFORE STALLS ENGINE WITH NO IDLE. VERY DANGEROUS WHEN RIDER OF THE MOTORCYCLE IS ATTEMPTING TO ACCELERATE. THIS HAPPENS AFTER RIDING THEN SLOWING TO STOP. THE ENGINE JUST SHUTS OFF AND MUST BE RESTARTED. I HAVE HEARD THERE WAS A RECALL TO REMEDY ECU PARAMETERS THAT WERE TOO TIGHT. HOWEVER, THE DEALER IS UNABLE TO FIND ANYTHING CONCERNING THIS NOR CAN THEY FIX IT.

NHTSA ID
11114051
Incident
Jan 16, 2018
Mileage
21,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM1-35109

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.

COM2 - 34886

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.

COM6 - 34491

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.

COM5 - 34490

Dealer notice announcing the availability of Technical Bulletin 264.

TB264

Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.

COM4 - 34435

ELECTRICAL SYSTEM

Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Explorer by model year
YearComplaintsRecallsInvestigationsIssue Index
2018000—
2017100—
2014010—
2013Viewing120—
2012120—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.