RoadVitals

2017 Triumph Trophy SE A1

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Mar 28, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 17, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2017 Triumph Trophy SE A1, most frequently naming the electrical, powertrain (other) and brakes categories. 1 safety recall has been issued covering this model year; and 102 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical342.9%
  • Powertrain (other)228.6%
  • Brakes114.3%
  • Engine114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V150000

ELECTRICAL SYSTEM:WIRING; ENGINE; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Mar 17, 2020
1,585 units potentially affected
The defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain 2013-2017 Trophy SE A1 and 2013 Trophy SE A1 Launch motorcycles. The ignition switch wiring may be damaged due to the improper routing of the front brake hose, possibly resulting in inoperable headlights or taillights or an engine stall.
The risk: A sudden loss of vehicle lighting or an engine stall increases the risk of a crash.
The remedy: Triumph will notify owners, and dealers will inspect and reroute the brake hose, as necessary, free of charge. The recall began April 13, 2020. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN574.
Triumph Motorcycles America, LTDManufacturer number SRAN574View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Mar 28, 2022

Second Gear slips in the shaft drive. Upon shifting into second gear and applying throttle, the vehicle will "slip" a "tooth" causing a terrible lurch and an enormous safety issue. This issue has been going on since about 2,000 miles on my 2017 Triumph Trophy ES and is now "out of warranty". People on various newsgroups have been reporting this issue since 2014. Many people report the problem becoming such an issue that 2nd gear becomes unusable at any RPM.

NHTSA ID
11458599
Incident
Mar 11, 2022
ElectricalEngine
Filed Oct 6, 2019

THIS IS A CONTINUATION OF COMPLAINT 11266466. I HAVE LOOKED ONLINE AND FOUND NUMEROUS REPORTS OF THE TRIUMPH TROPHY IGNITION SWITCH WIRING FAILURES, INCLUDING AT LEAST ONE OTHER COMPLAINT MADE TO NHTSA THIS YEAR (11185821). I HAVE ALSO VISITED A WEB SITE FOR TRIUMPH TROPHY OWNERS (TRIUMPH-TROPHY.COM) AND FOUND SEVERAL DISCUSSIONS OF EXACTLY THIS PROBLEM. ATTACHED PLEASE FIND A PDF OF ONE OF THE DISCUSSIONS THAT LISTS 37 OWNERS WHO HAVE EXPERIENCED THIS ELECTRICAL FAILURE. I URGE NHTSA TO TAKE CORRECTIVE ACTION BEFORE A RIDER IS INJURED OR KILLED.

NHTSA ID
11266570
Incident
Oct 5, 2019
Mileage
16,700 mi
Electrical
Filed Oct 5, 2019

EARLIER TODAY I WAS RIDING MY 2017 TRIUMPH TROPHY SE MOTORCYCLE ON A CITY STREET WHEN THE BIKE SUDDENLY SHUT OFF COMPLETELY IN THE MIDDLE OF A LEFT TURN. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE ENGINE AND ALL ELECTRICAL SYSTEMS WOULD SHUT OF WHENEVER THE HANDLE BARS WERE TURNED TO THE LEFT. IT ACTS EXACTLY AS THOUGH I HAD TURNED THE IGNITION KEY TO THE OFF POSITION. THIS IS OBVIOUSLY A MAJOR SAFETY ISSUE. IF A CAR HAD BEEN BEHIND ME WHEN THIS HAPPENED, IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT. I CALLED MY TRIUMPH DEALERSHIP (NATIONAL POWERSPORT/CONCORD TRIUMPH IN PEMBROKE, NH) AND WILL ARRANGE TO HAVE THE MOTORCYCLE TAKEN TO THEM BY TRAILER. THEY TOLD ME ABOUT A WIRING RELATED RECALL FROM TRIUMPH BUT APPARENTLY MY VIN IS NOT ON THE RECALL LIST. PLEASE NOTIFY TRIUMPH THAT A RECALL OF ALL TRIUMPH TROPHY MOTORCYCLES IS NECESSARY. THEIR FAILURE TO ACT MAY RESULT IN INJURY OR DEATH FROM AN AVOIDABLE ACCIDENT.

NHTSA ID
11266466
Incident
Oct 5, 2019
Mileage
16,700 mi
Electrical
Filed Jun 5, 2019

I WAS BACKING UP MY MOTORCYCLE (WHILE IT WAS RUNNING) AND AS I TURNED THE HANDLEBARS TO THE RIGHT, ALL ELECTRICAL SHUT OFF (THE ENGINE INCLUDED). THIS CONTINUED TO HAPPEN EVERY TIME I TURNED THE HANDLEBARS TO THE RIGHT, AND GOT PROGRESSIVELY WORSE, FROM ONLY HAPPENING WHEN TURNING FULL RIGHT TO BARELY TO THE RIGHT OF CENTER, BUT I WAS ABLE TO MAKE THE RIDE HOME, ABOUT 100 MILES, AS LONG AS I DIDN'T MAKE A RIGHT TURN! FORTUNATELY, ON A MOTORCYCLE, MOST TURNS CAN BE MADE BY LEANING THE BIKE. ANYWAY, THE PROBLEM TURNS OUT TO BE THE WIRING COMING OUT OF THE IGNITION SWITCH. IT MAKES A 90 DEGREE TURN, BUT WILL CONTACT A HARD BRAKE LINE WHEN MOVING THE HANDLEBARS TO THE RIGHT, WHICH EVENTUALLY WEARS THROUGH THE INSULATION ON THE WIRING. I BELIEVE THE BEST WAY TO REMEDY THIS WOULD BE TO INSTALL A REDESIGNED BRAKE LINE THAT AVOIDS THE WIRING. THERE HAVE BEEN MULTIPLE CASES OF THIS SAME PROBLEM ON THE MODEL-SPECIFIC FORUM THAT I FREQUENT (TRIUMPH-TROPHY.COM). I BELIEVE THAT THIS SHOULD BE ADDRESSED AS A SAFETY ISSUE, SINCE HAVING A MOTORCYCLE SHUT DOWN WITH NO WARNING CAN OBVIOUSLY BE PRETTY DANGEROUS! THE BIKE IS CURRENTLY AT THE DEALER GETTING THE SWITCH REPLACED.

NHTSA ID
11218186
Incident
May 5, 2019
Mileage
21,500 mi
BrakesPowertrain (other)
Filed Aug 7, 2018

I WAS RIDING MY 2017 TRIUMPH TROPHY SE MOTORCYCLE ON THE HIGHWAY WHEN THE PIVOT BOLT THAT HOLDS THE GEAR SHIFT PEDAL TO THE BODY OF THE MOTORCYCLE SHEARED OFF. AS A RESULT I WAS STUCK IN FIFTH GEAR. THIS IS A VERY DANGEROUS SITUATION FOR A MOTORCYCLIST SINCE THERE IS NO WAY TO SLOW THE BIKE DOWN AND THEN ACCELERATE SMOOTHLY FROM LOW SPEED OR STOP. OBVIOUSLY BEING STUCK IN ANY GEAR IS DANGEROUS AND COULD EASILY RESULT IN AN ACCIDENT. MY MOTORCYCLE WAS BOUGHT NEW ABOUT 7 MONTHS AGO, HAD ABOUT 6,000 MILES OF USE, AND HAD NEVER BEEN DAMAGED IN ANY WAY. A AAA FLATBED TRUCK DROVE THE MOTORCYCLE 93 MILES TO MY DEALER. IT IS CURRENTLY SITTING AT THE DEALER WAITING FOR TRIUMPH TO ACCEPT WARRANTY RESPONSIBILITY. THERE ARE NUMEROUS REPORTS OF THIS EXACT PROBLEM ON THE TRIUMPH TROPHY USER GROUPS ON THE INTERNET. THERE ARE ALSO A NUMBER OF REPORTS OF THE REAR-BRAKE-PEDAL PIVOT BOLT BREAKING. THAT IS NOT SURPRISING SINCE TRIUMPH USES THE SAME PIVOT BOLT FOR BOTH THE GEAR SHIFT AND REAR BRAKE PEDALS. I HOPE NHTSA ORDERS TRIUMPH TO RECALL MOTORCYCLES WITH THESE PIVOT BOLTS AND TO REPLACE THESE DANGEROUS BOLTS WITH STURDIER ALTERNATIVES.

NHTSA ID
11118286
Incident
Aug 1, 2018
Mileage
6,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM1-35109

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.

COM2 - 34886

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.

COM6 - 34491

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.

COM5 - 34490

Dealer notice announcing the availability of Technical Bulletin 264.

TB264

Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.

COM4 - 34435

ELECTRICAL SYSTEM

Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Trophy SE A1 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017Viewing510—
2016210—
2015210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.