RoadVitals

2008 Um V2C-650S

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 5, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2008 Um V2C-650S, most frequently naming the brakes and electrical categories. 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE08024ClosedPreliminary Evaluation

MOTORCYCLE FUEL LEAK/STALLING

Opened Mar 31, 2008
Closed Jun 3, 2008

THIS PE WAS OPENED AFTER IDENTICAL MOTORCYCLES IMPORTED BY HYOSUNG MOTORS AMERICA, INC. WERE RECALLED FOR THE SAME ISSUE (07V-071).SUBSEQUENTLY, THE SECOND IMPORTER (UNITED MOTORS OF AMERICA, INC. (UM)) DECIDED TO RECALL THE MOTORCYCLES AS WELL.THIS DECISION WAS MADE BEFORE, AND IN LIEU OF, UM'SIR RESPONSE.WITH THAT RECALL DECISION, THIS PE IS CLOSED.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAPLed to recall 08V167000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Aug 5, 2008

TL*THE CONTACT OWNS A 2008 UM MATRIX 2 150 (NA) SCOOTER. THE SCOOTER HAS A DEFECTIVE FRONT DISK SYSTEM, WHICH WAS ADVERTISED AS AN ANTILOCK BRAKE SYSTEM. WHILE DRIVING 40-45 MPH ON WET PAVEMENT, THE SCOOTER SLIPPED OUT FROM UNDERNEATH THE CONTACT WHEN THE FRONT BRAKES WERE ACTIVATED. WHEN THE CONTACT ATTEMPTED TO STOP, THE SCOOTER JERKED TO ONE SIDE, MAKING IT DIFFICULT TO SAFELY STOP. HE TOOK THE VEHICLE TO THE DEALER AND HAD THE FRONT DISC ANTILOCK BRAKING SYSTEM REMOVED. SINCE THAT TIME, THE SCOOTER HAS BEEN STOPPING SAFELY AND ACCURATELY. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE MILEAGE WAS 6 AND CURRENT MILEAGE WAS 254.

NHTSA ID
10236971
Incident
Jul 25, 2008
Mileage
6 mi
Electrical
Filed Jun 1, 2008
1 injury reported

I ASKED RYAN ABOUT THESE PROBLEMS. I LOOKED AT THE BBB REPORT. RYAN SAID THESE PROBLEMS ARE NOT WITH THE 2008 ROADKING SCOOTER, SO I PURCHASED THE SCOOTER. I DID TALK TO THE PEOPLE TO TRY TO CORRECT THE PROBLEM, THE SAID THE PARTS WERE COMING AND THEY NEVER DID. THE PERSONS AT ALL NEW SPORTS HAVE BEEN NOTIFIED A LOT. THEY QUIT RESPONDING TO MY EMAILS AND PHONE CALLS AFTER THE BATTERY EXPLODED ON MY LEG. THEY WERE NOTIFIED ABOUT THIS. THE WARRANTY AT PURCHASED DATE WAS SUPPOSED TO BE FOR TWO YEARS. THEY ONLY SENT A ONE YEAR WARRANTY. PROBLEMS ARE: THE BATTERY PRODUCES 17 VOLTS TO A 12 VOLT BATTERY, ALL THE LIGHTBULBS ARE BLOWN, THE KEY WAY IS ON THE REVERSE AND A DUPLICATE CAN NOT BE MADE. I WAS TOLD BY THE TECH THAT THE EMERGENCY FLASHERS WERE A DUMMY SWITCH ON THIS MODEL. IT BROKE OFF DAY ONE. THERE ARE FLASHERS I CANT USE. EVERYTHING THE BBB REPORT SAID IS HAPPENING TO ME. I PURCHASED THIS SCOOTER ON GOOD TRUST, I WAS LIED TO MAKE A SELL, AND SHOULD NOT HAVE TO PAY FOR THE PRODUCT THAT WAS MISREPRESENTED. I ALSO SHOULD NOT HAVE TO PAY TO HAVE THE PRODUCT SENT BACK. THEY HAVE NOT COMPLIED WITH THEIR OWN WARRANTY. I WOULD LIKE TO GET A FULL REFUND AND NOT HAVE TO PAY A SHIPPING CHARGE. I HAVE CONTACTED OTHER CONSUMER AGENCIES ABOUT THIS PROBLEM BECAUSE OF THE RESEARCH I HAVE DONE ON THIS COMPANY. I WILL TRY TO RESOLVE THIS ISSUE WITH CONSUMER AGENCY BEFORE I TAKE LEGAL ACTION. IF THERE IS ANYTHING YOU CAN DO TO HELP ME PLEASE DO SO. THANK YOU. THIS IS A DISPUTE WITH A COMPANY ALL NEW SPORTS LLC 104 W. 17TH ST. NEWTON KS 67114 WWW.ALLNEWSPORTS.COM. MY ACCOUNT NUMBER IS _____________________________________________________________________. I HAVE HAD SOME CONTACT WITH THESE PERSONS. THEY ARE UNWILLING TO HELP RESOLVE WITH THE DEFECTIVE MERCHANDISE ISSUE. THEY WILL NOT HONOR THEIR WARRANTY. THANK YOU. THIS VEHICLE IS A 2008 ROKETA SCOOTER. *TR

NHTSA ID
10229451
Incident
Mar 31, 2008
Mileage
1,200 mi

Compare model years

Complaint and recall counts across every year of this model

Um V2C-650S by model year
YearComplaintsRecallsInvestigationsIssue Index
2008Viewing201—
2007001—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.