RoadVitals

2004 US Bus Sturdibus

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 28, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Apr 13, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 US Bus Sturdibus, most frequently naming the body & structure category. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V155000

SEATS

Apr 13, 2007
106 units potentially affected
The defect: CERTAIN U.S. BUS STURDIBUS, STURDIVAN, AND UNIVERSE SCHOOL BUSES MANUFACTURED BETWEEN MAY 1, 2000, AND MAY 2, 2006. IN A CRASH, THE WALL AND FLOOR MOUNTING BOLTS CAN PULL THROUGH THE SUPPORTING STEEL WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, SEAT BELT ASSEMBLY ANCHORAGES. ALSO THE SEATS IN THESE BUSES DO NOT COMPLY WITH THE SEAT SPACING REQUIREMENTS OF FMVSS 222, SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION.
The risk: IN THE EVENT OF A CRASH, THE MOUNTING BOLTS COULD FAIL TO RETAIN THE SEAT, ALLOWING THE PASSENGER TO BE THROWN FORWARD, POSSIBLY RESULTING IN PERSONAL INJURIES.
The remedy: U.S. BUS WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 14, 2009. OWNERS CAN CONTACT U.S. BUS AT 765-939-3984.
U.S. BUS CORPORATIONView on NHTSA.gov
07V069000

SEAT BELTS:FRONT:ANCHORAGE

Feb 27, 2007
38 units potentially affected
The defect: CERTAIN MY 2003 THROUGH 2006 U.S. BUS STURDIBUS SCHOOL BUSES. IN THE EVENT OF A CRASH, THE SEATS ATTACHED TO THE FLOOR TRACK CAN DETACH WHICH DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, SEAT BELT ASSEMBLY ANCHORAGES.
The risk: IN THE EVENT OF A CRASH, THE SEATS CAN BECOME DETACHED FROM THE FLOOR, POSSIBLY RESULTING IN INJURIES.
The remedy: U.S. BUS WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN ON MAY 27, 2007. OWNER CAN CONTACT U.S. BUS AT 765-939-3984.
U.S. BUS CORPORATIONView on NHTSA.gov
06V443000

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Nov 20, 2006
80 units potentially affected
The defect: CERTAIN 2000-2006 U.S. BUS STURDIBUS SCHOOL BUSES MANUFACTURED BETWEEN MAY 1, 2000, AND MAY 2, 2006. THE BARRIERS WERE NOT INSTALLED CORRECTLY WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION.
The risk: IN THE EVENT OF A VEHICLE CRASH, A PASSENGER'S HEAD COULD BE DEFLECTED INTO AN UNPROTECTED AREA POSSIBLY RESULTING IN INJURIES.
The remedy: U.S. BUS WILL NOTIFY OWNERS AND WILL REPAIR THE SEATS FREE OF CHARGE. THE RECALL BEGAN ON JULY 3, 2007. OWNERS MAY CONTACT U.S. BUS AT 765-939-3984.
U.S. BUS CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jan 28, 2011

ON TWO IDENTICAL 2004 U. S. BUS STURDIBUS SCHOOL BUSES ON CHEVROLET C5500 CHASSIS: WE NOTICED THAT THE FLOOR WAS BUBBLING AND SAGGING NEAR THE BACK END OF THE 36 PASSENGER BUS. THE BUS WITH MORE MILES WAS WORSE THAN THE OTHER ONE. THE ENTIRE FLOORING UNDERNEATH THE STUDENT SEATS HAD TO BE TORN OUT AND REPLACED. WHEN THE OLD FLOOR WAS PULLED UP, THE REASON WAS CLEAR: THERE WERE HUGE HOLES IN THE FLOOR, PUDDLES OF WATER STILL THERE AFTER THE BUS SAT ALL SUMMER AND THE WOOD WAS MOSTLY ROTTED. IT COULD BE SEEN THAT THERE WAS NOTHING WHATSOEVER TO PREVENT WATER FROM THE ROADWAY FROM COMING UP AND SOAKING INTO THE PLYWOOD FLOOR. THE WOOD IS THIS FLOOR WAS UNTREATED AND OF POOR QUALITY AS WELL. IN SOME PLACES THE WOOD WAS NOT FASTENED DOWN AND HAD SLID OFF SUPPORT BEAMS. THESE CROSS BEAMS WERE INSUFFICIENT TO HOLD THE WEIGHT OF THE FLOOR AND, ON ONE BUS, THEY HAD ALL SNAPPED. FORTUNATELY, THE BUS WAS NOT INVOLVED IN A CRASH THAT WOULD HAVE TESTED THE INTEGRITY OF THE FLOOR STRUCTURE! THE FACT THAT BOTH BUSES HAD THIS PROBLEM TELLS ME IT MAY BE A WIDESPREAD PROBLEM THAT NEEDS INVESTIGATING -AS THERE MAY BE A LOT MORE OUT THERE IN THIS CONDITION. WE DO NOT EVER RUN A HOSE TO CLEAN OUR FLOORS INSIDE THE BUSES. WE HAVE NOT RECEIVED ANY WARRANTY OR COMPENSATION FOR THE THOUSANDS OF DOLLARS SPENT TO REPAIR AND STRENGTHEN THE FLOORING ON THESE BUSES! THE DEALER WHO SOLD THE BUSES TO US IS EITHER UNWILLING OR UNABLE TO HELP RECOVER OUR LOSSES. *TR

NHTSA ID
10379474
Incident
Aug 15, 2010
Mileage
56,000 mi

Compare model years

Complaint and recall counts across every year of this model

US Bus Sturdibus by model year
YearComplaintsRecallsInvestigationsIssue Index
2007020—
2006070—
2005170—
2004Viewing150—
2003040—
2002020—
2001050—
2000030—
1999020—
1998020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.