RoadVitals

2004 US Bus Sturdibus Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 28, 2011
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 28, 2011

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2004 US Bus Sturdibus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Body & structure
Filed Jan 28, 2011

ON TWO IDENTICAL 2004 U. S. BUS STURDIBUS SCHOOL BUSES ON CHEVROLET C5500 CHASSIS: WE NOTICED THAT THE FLOOR WAS BUBBLING AND SAGGING NEAR THE BACK END OF THE 36 PASSENGER BUS. THE BUS WITH MORE MILES WAS WORSE THAN THE OTHER ONE. THE ENTIRE FLOORING UNDERNEATH THE STUDENT SEATS HAD TO BE TORN OUT AND REPLACED. WHEN THE OLD FLOOR WAS PULLED UP, THE REASON WAS CLEAR: THERE WERE HUGE HOLES IN THE FLOOR, PUDDLES OF WATER STILL THERE AFTER THE BUS SAT ALL SUMMER AND THE WOOD WAS MOSTLY ROTTED. IT COULD BE SEEN THAT THERE WAS NOTHING WHATSOEVER TO PREVENT WATER FROM THE ROADWAY FROM COMING UP AND SOAKING INTO THE PLYWOOD FLOOR. THE WOOD IS THIS FLOOR WAS UNTREATED AND OF POOR QUALITY AS WELL. IN SOME PLACES THE WOOD WAS NOT FASTENED DOWN AND HAD SLID OFF SUPPORT BEAMS. THESE CROSS BEAMS WERE INSUFFICIENT TO HOLD THE WEIGHT OF THE FLOOR AND, ON ONE BUS, THEY HAD ALL SNAPPED. FORTUNATELY, THE BUS WAS NOT INVOLVED IN A CRASH THAT WOULD HAVE TESTED THE INTEGRITY OF THE FLOOR STRUCTURE! THE FACT THAT BOTH BUSES HAD THIS PROBLEM TELLS ME IT MAY BE A WIDESPREAD PROBLEM THAT NEEDS INVESTIGATING -AS THERE MAY BE A LOT MORE OUT THERE IN THIS CONDITION. WE DO NOT EVER RUN A HOSE TO CLEAN OUR FLOORS INSIDE THE BUSES. WE HAVE NOT RECEIVED ANY WARRANTY OR COMPENSATION FOR THE THOUSANDS OF DOLLARS SPENT TO REPAIR AND STRENGTHEN THE FLOORING ON THESE BUSES! THE DEALER WHO SOLD THE BUSES TO US IS EITHER UNWILLING OR UNABLE TO HELP RECOVER OUR LOSSES. *TR

NHTSA ID
10379474
Incident
Aug 15, 2010
Mileage
56,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .