RoadVitals

2011 Utilimaster Aeromaster

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 6, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Utilimaster Aeromaster. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V377000

SEAT BELTS:FRONT:RETRACTOR

Jun 6, 2018
3,194 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 1991-2018 Utilimaster Aeromaster and Walk-In Vans. These vehicles were manufactured with front seat belts that do not have an emergency locking seat belt retractor or automatic locking seat belt retractor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: Without retractors, the seat belts may not accommodate different size occupants, therefore the occupants may not be properly restrained in the event of a crash, increasing the risk of injury.
The remedy: Spartan will notify owners and will install seat belts with retractors, free of charge. The recall began on August 6, 2018. Owners may contact Spartan customer service at 1-800-582-3454. Spartan's number for this recall is 18019.
Spartan Motors USAManufacturer number 18019View on NHTSA.gov
14V187000

ELECTRICAL SYSTEM

Apr 10, 2014
3,200 units potentially affected
The defect: Spartan Motors, Inc. (Spartan) is recalling certain model year 2010-2014 Utilimaster Aeromaster walk-in vans manufactured January 1, 2010, through March 19, 2014. The affected vehicles may have a loose power connection at the power stud terminal block.
The risk: A loose power stud may cause arcing or high heat on the terminal, increasing the risk of a fire.
The remedy: Spartan will notify owners, and dealers will inspect and properly tighten the electrical connection, as necessary, free of charge. The recall began on May 23, 2014. Owners may contact Spartan at 1-517-543-6400.
Spartan Motors, Inc.View on NHTSA.gov
12V078000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Feb 28, 2012
679 units potentially affected
The defect: UTILIMASTER IS RECALLING CERTAIN MODEL YEAR 2011-2012 AEROMASTER VEHICLES MANUFACTURED FROM MARCH 11, 2009, THROUGH DECEMBER 3, 2012. THE TRANSMISSION GEAR SHIFTER’S CABLE MAY BREAK AT THE ATTACHMENT TO THE TRANSMISSION CONTROL SELECTOR ARM ASSEMBLY MOUNTED ON THE STEERING COLUMN. IF THE CABLE BREAKS, THE TRANSMISSION GEAR INDICATOR IN THE ‘PRNDL’ DISPLAY IN THE INSTRUMENT PANEL WILL REMAIN IN THE FIRST GEAR POSITION REGARDLESS OF THE GEAR SELECTED.
The risk: AN INCORRECT GEAR INDICATION IN THE INSTRUMENT PANEL MAY PREVENT THE DRIVER FROM KNOWING IF THEY ARE IN PARK OR REVERSE, INCREASING THE RISK OF A CRASH.
The remedy: UTILIMASTER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE TRANSMISSION GEAR SHIFTER’S CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 16, 2012. OWNERS MAY CONTACT UTILIMASTER AT 1-517-543-6400.
UTILIMASTER CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Utilimaster Aeromaster by model year
YearComplaintsRecallsInvestigationsIssue Index
2025030—
2024020—
2023010—
2022030—
2021010—
2020000—
2019000—
2018010—
2017020—
2016020—
2015030—
2014030—
2013030—
2012030—
2011Viewing040—
2010030—
2009020—
2008010—
2007130—
2006020—
2005030—
2004020—
2003020—
2002020—
2001020—
2000020—
1999120—
1998020—
1997020—
1996020—
1995020—
1994010—
1993010—
1992010—
1991010—
1988021—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.