RoadVitals

2021 Utilimaster Aeromaster

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 16, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2021 Utilimaster Aeromaster. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V641000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Oct 16, 2020
323 units potentially affected
The defect: Shyft Group is recalling certain 2021 Utilimaster Aeromaster vehicles built on Ford E-450 chassis. The body mount bracket may chafe the brake lines, eventually rubbing through the brake lines.
The risk: If the bracket rubs through the brake lines, braking ability may be negatively affected, increasing the risk of a crash.
The remedy: Shyft Group has notified owners, and dealers will inspect the brake line and body mount brackets for adequate clearance, depending on the revision level of body mount bracket installed on the vehicle, a new bracket may need to be installed, free of charge. Any damaged brake lines would be replaced. The recall began October 16, 2020. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 20-10.
Shyft GroupManufacturer number 20-10View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Battery_Harness_

ELECTRICAL SYSTEM

This service bulletin provides instructions on how to address potential harness chafing.

03102245-N011EN_

ELECTRICAL SYSTEM

This service bulletin is intended to provide instructions on mitigating electrical cables chaffing.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Utilimaster Aeromaster by model year
YearComplaintsRecallsInvestigationsIssue Index
2025030—
2024020—
2023010—
2022030—
2021Viewing010—
2020000—
2019000—
2018010—
2017020—
2016020—
2015030—
2014030—
2013030—
2012030—
2011040—
2010030—
2009020—
2008010—
2007130—
2006020—
2005030—
2004020—
2003020—
2002020—
2001020—
2000020—
1999120—
1998020—
1997020—
1996020—
1995020—
1994010—
1993010—
1992010—
1991010—
1988021—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.