RoadVitals

2016 Utilimaster Reach

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 10, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2016 Utilimaster Reach. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V286000

VISIBILITY:WINDSHIELD WIPER/WASHER

Apr 10, 2019
8,822 units potentially affected
The defect: Spartan Motors USA (Spartan) is recalling certain 2012-2018 Fleet Services/Utilimaster Reach vehicles. Due to improper electrical grounding, the windshield wiper motor may stall and cause the windshield wipers to become inoperative, reducing the driver's visibility.
The risk: A loss of windshield wiper becomes function can reduce visibility, increasing the risk of a crash.
The remedy: Spartan will notify owners, and dealers will install a ground wire between the wiper motor and an appropriate spot on the vehicle to stop the motor from stalling, free of charge. The recall began April 30, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19008.
Spartan Motors USAManufacturer number 19008View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

03103361-B027EN

EQUIPMENT; STRUCTURE

This service bulletin provides a solution for bending or cracking that may occur in step well mounting brackets installed at the intermediate steps, right side of the vehicle.

4S7-W7L5Y-04

SEATS; STRUCTURE

This service bulletin provides instructions to install a new seat pedestal with sufficient welding

4S7-A5P3M-11

STRUCTURE:BODY:DOOR

This service bulletin addresses a condition in which the the side door panels may separate at lower door frame.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Utilimaster Reach by model year
YearComplaintsRecallsInvestigationsIssue Index
2018010—
2017010—
2016Viewing010—
2015010—
2014010—
2013020—
2012030—
2011010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.