RoadVitals

2021 Utilimaster Velocity

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 8, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2021 Utilimaster Velocity. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V440000

EXTERIOR LIGHTING

Jul 8, 2026
563 units potentially affected
The defect: Shyft Group (Shyft) is recalling certain 2016, 2019, and 2021 Utilimaster Velocity vehicles. Water may enter an improperly sealed strobe light and cause a short circuit.
The risk: An electrical short increases the risk of a fire.
The remedy: Owners are advised to remove the control module for the strobe light. The remedy is currently under development. Interim owner notification letters explaining the safety risk were mailed July 17, 2026. Another notice will be sent once the remedy becomes available. Owners may contact Shyft customer service at 1-800-237-7806. Shyft's number for this recall is 26-06.
Shyft GroupManufacturer number 26-06View on NHTSA.gov
21V448000

EQUIPMENT:OTHER:LABELS; TIRES

Jun 14, 2021
80 units potentially affected
The defect: Shyft Group is recalling certain 2021 Utilimaster Velocity vehicles. The Tire and Loading Information placard incorrectly states a seating capacity of one, although the actual seating capacity is two. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: Incorrect seating capacity information may cause the vehicle to be overloaded, increasing the risk of a crash.
The remedy: Dealers will install new placards, free of charge. Owner notification letters were mailed on June 17, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-16.
Shyft GroupManufacturer number 21-16View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Utilimaster Velocity by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024010—
2023010—
2022010—
2021Viewing020—
2020000—
2019020—
2018010—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.