RoadVitals

2020 Utilimaster Walk-In Van Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Jul 27, 2021
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

2 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

21V572000

STRUCTURE:BODY:BUMPERS; STRUCTURE:FRAME AND MEMBERS

Jul 27, 2021
4,885 units potentially affected
The defect: Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
The risk: The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
The remedy: Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
Shyft GroupManufacturer number 21-19View on NHTSA.gov
20V629000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Oct 12, 2020
80 units potentially affected
The defect: Shyft Group (Shyft Group) is recalling certain 2020 Utilimaster Walk-In vans. If depressed to the floor of the vehicle, the throttle pedal may get trapped in the open position by the tread plate installed on the floor at the driver's pedestal.
The risk: The throttle pedal stuck in the open position could increase the risk of a crash.
The remedy: Shyft Group will notify owners, and dealers will inspect for appropriate clearance between the throttle pedal and the tread plate. If there is not adequate clearance, dealers will adjust the tread plate for adequate clearance, free of charge. The recall began October 26, 2020. Owners can contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 20-09.
Shyft GroupManufacturer number 20-09View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources