RoadVitals

2014 Utility Refrigerated Trailers

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jul 5, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2014 Utility Refrigerated Trailers. 1 safety recall has been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V503000

PARKING BRAKE

Jul 5, 2016
98,000 units potentially affected
The defect: Utility Trailer Manufacturing Company (Utility) is recalling certain model year 2014-2016 FS1CHA, FS1CHS, FS2CDHA, FS2CHA, FS2CHS, FS3CDHA, FS3CHA, FS3CHS, TS1CA, TS2CDHA, TS2CHA, VS1DC, VS1RA, VS2DX, VS2RA, VS2RAP, VS3DX, VS3RA, and VS4DX refrigerated, dry van, and flatbed trailers manufactured January 1, 2014, to March 4, 2016, equipped with certain Bendix SR5 spring brake valves. These valves may have been improperly machined which may cause a delay of application of the spring brakes while parking.
The risk: If there is a delay of the spring brake application, the trailer may roll away after it has decoupled from the tractor, increasing the risk of a crash or injury.
The remedy: Utility will contact owners and provide a remedy kit, complete with instructions, to repair any affected SR-5 trailer relay valves, free of charge. Utility distributed an interim notification to owners on July 27, 2016. The recall began on August 18, 2016. Owners may contact Utility customer service at 1-800-423-6591.
Utility Trailer Manufacturing CompanyView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-14-015

EQUIPMENT

Service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. This is to help the pressure inside the trailer equalize with the pressure outside the trailer when the temperature within a Utility reefer changes.

SB-07-014A

TRAILER HITCHES

This Service Bulletin addresses structural preparation required before retrofitting a Pintle Hook assembly to any RA Reefer Model Utility Trailer.

SB-07-009

STRUCTURE:BODY:BUMPERS

Utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or DOT decal.

SB-10-005

EQUIPMENT; STRUCTURE

Utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.

SB-01-003

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Bulletin was originally released on March 30, 2009. Utility re-released on August 18, 2017 to reflect the addition of the UTM Plant in Mexico.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Utility Refrigerated Trailers by model year
YearComplaintsRecallsInvestigationsIssue Index
2016010—
2015010—
2014Viewing010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.