RoadVitals

2015 Victory Cross Country Tour

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Oct 12, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 Victory Cross Country Tour. 2 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V647000

ENGINE AND ENGINE COOLING:ENGINE; SERVICE BRAKES, HYDRAULIC

Oct 12, 2017
26,182 units potentially affected
The defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
The risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
The remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Polaris Industries, Inc.Manufacturer number V-17-02View on NHTSA.gov
14V596000

POWER TRAIN:MANUAL TRANSMISSION

Sep 26, 2014
122 units potentially affected
The defect: Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 Victory Cross Country, Cross Country Eightball, Cross Country Tour, Gunner, Hammer Eightball, High-Ball, Magnum, Vision Tour ABS and Vegas Eightball motorcycles manufactured August 11, 2014, to September 2, 2014. The affected motorcycles may have been manufactured with the transmission shift drum detent roller spring incorrectly installed.
The risk: If the roller spring is incorrectly installed, the transmission may not shift as intended, potentially causing the operator to lose control, increasing the risk of a crash.
The remedy: Polaris has notified owners, and dealers will inspect and repair the transmission, free of charge. The recall began on October 9, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Polaris' number for this recall is V-14-03 A/B.
Polaris Industries, Inc.Manufacturer number V-14-03 A/BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V-17-02

ENGINE AND ENGINE COOLING; EQUIPMENT; SERVICE BRAKES

Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.

SAF-16-01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.

V-15-03 R02

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Victory has determined that some 2015 Victory motorcycle models, designated for sale in the State of California, may not meet emission control standards set forth by the California Air Resource Board (CARB). Some 2015 Victory motorcycles, equipped with California emission control components, may not effectively utilize stored fuel vapor from the charcoal canister. Victory has developed an updated Idle Air Control distribution hose which enables the engine to draw fuel vapor from the charcoal canister into both front and rear cylinders resulting in more complete utilization of stored fuel vapor. The ECM software must also be updated.

G-15-12-01 R01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.

V-15-08-01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Voice of Victory has been released to clearly define Victory Motorcycle’s expectations when filing a warranty claim related to shipping and/or concealed crate damage. In the event that damage occurs during the shipping process, or that damage is concealed under the shipping bag, it is critical to adhere to the claim steps outlined in this communication.

V-15-03 R01

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT; FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS

Victory has determined that some 2015 Victory motorcycle models, designated for sale in the State of California, may not meet emission control standards set forth by the California Air Resource Board (CARB). Some 2015 Victory motorcycles, equipped with California emission control components, may not effectively utilize stored fuel vapor from the charcoal canister. Victory has developed an updated Idle Air Control distribution hose which enables the engine to draw fuel vapor from the charcoal canister into both front and rear cylinders resulting in more complete utilization of stored fuel vapor. The ECM software must also be updated.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Victory Cross Country Tour by model year
YearComplaintsRecallsInvestigationsIssue Index
2017110—
2016410—
2015Viewing020—
2014210—
2013010—
2012210—
2011010—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.