RoadVitals

2016 Victory Cross Country Tour

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 5, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 12, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2016 Victory Cross Country Tour, most frequently naming the powertrain (other) and fuel system categories. 1 safety recall has been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)266.7%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V647000

ENGINE AND ENGINE COOLING:ENGINE; SERVICE BRAKES, HYDRAULIC

Oct 12, 2017
26,182 units potentially affected
The defect: Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
The risk: A melted rear brake line can reduce braking performance, increasing the risk of a crash.
The remedy: Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Polaris Industries, Inc.Manufacturer number V-17-02View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Jun 5, 2026

The contact owns a 2016 Victory Cross Country Tour Motorcycle. The contact stated that while riding approximately 35 MPH, the motorcycle experienced transmission failure, causing the motorcycle to abruptly stop in the middle of the roadway. The motorcycle was inoperable and was later towed to the local service center. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 55,000.

NHTSA ID
11742238
Incident
Jun 4, 2026
Mileage
55,000 mi
Powertrain (other)
Filed Sep 13, 2020

WHILE DOWNSHIFTING, THE SHIFTER LOCKED UP AND WOULD NOT DOWNSHIFT. I PULLED THE CLUTCH LEVER IN AND TRIED TO DOWN SHIFT AGAIN. THE SHIFTER MOVED DOWNWARD BUT THEIR WAS A LOUD BANG THAT SOUNDED LIKE METAL PIECES SHATTERING. I HAD TO PUT MY MOTORCYCLE ON A TRAILER TO GET IT TO THE DEALER. THE DEALER DISASSEMBLED THE MOTOR AND TRANSMISSION TO FIND #4 GEAR WAS MISSING TEETH. THEY INFORMED ME THIS SHOULD NOT HAVE HAPPENED BECAUSE THE VICTORY TRANSMISSION USED CONSTANT MESHED GEARS, THE GEARS NEVER SEPERATE AND REMESH.THEY ALSO INFORMED ME THAT I WAS LUCKY THAT THE TRANSMISSION DID NOT LOCK UP CAUSING THE REAR TIRE TO LOCK UP. THIS WOULD HAVE RESULTED IN A PROBABLE CRASH. FURTHER INSPECTION REVEALED THAT THE RETAINING CLIPS USED TO HOLD THE GEARS IN PLACE HAD BEEN LOOSE FOR AWHILE AND AGAIN WE WERE VERY FORTUNATE THAT IT HAPPENED CLOSE TO HOME AND AT A LOWER SPEED.

NHTSA ID
11354668
Incident
Aug 14, 2020
Mileage
39,000 mi
Fuel system
Filed Aug 26, 2019

TL* THE CONTACT OWNS A 2016 VICTORY CROSS COUNTRY TOUR. WHILE DRIVING 60 MPH, THE MOTORCYCLE BEGAN TO HESITATE AND THE ENGINE TURNED OFF; HOWEVER, THE LIGHTING REMAINED ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE SHOWED A QUARTER OF A TANK OF FUEL REMAINING. THE CONTACT MANAGED TO ROW THE MOTORCYCLE TO A FUEL STATION AND ADDED 5.74 GALLONS OF FUEL. THE CONTACT CALLED INDIAN MOTORCYCLE OF EL CAJON (LOCATED AT 345 N MAGNOLIA AVE, EL CAJON, CA 92020, (619) 328-1901) AND NOTIFIED THEM OF THE FAILURE. THE CONTACT STATED THAT THE SAME FAILURE PREVIOUSLY OCCURRED AND THE SENDER UNIT WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED BECAUSE INDIAN MOTORCYCLE EL CAJON SAID " THEY HAVE KNOWN ABOUT THIS PROBLEM FOR YEARS AND THEY ARE NOT GOING TO DO ANYTHING ABOUT IT." THE FAILURE MILEAGE WAS 26,000. *TR*JB

NHTSA ID
11246487
Incident
Jul 25, 2019
Mileage
27,000 mi
Filed Aug 13, 2018
Crash reported1 injury reported

WEAK HORN - HARD TO BE HEARD AT HIGHWAY SPEEDS, ONGOING SINCE DAY 1

NHTSA ID
11119660
Incident
Aug 5, 2018
Mileage
8,100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

VSA-17-02 R02

ELECTRICAL SYSTEM:SOFTWARE; ENGINE

Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.

V-17-02

ENGINE AND ENGINE COOLING; EQUIPMENT; SERVICE BRAKES

Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage.

SAF-16-01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.

G-15-12-01 R03

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.

G-15-12-01 R02

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty – PCDX.

G-15-12-01 R01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Victory Cross Country Tour by model year
YearComplaintsRecallsInvestigationsIssue Index
2017110—
2016Viewing410—
2015020—
2014210—
2013010—
2012210—
2011010—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.