2000 Victory V92SC Sportcruiser

BOTH THE PETITON FOR RULEMAKING, DEFECT, AND NONCOMPLIANCE ORDER, AND THE PETITON FOR HEARING ON NOTIFICATION AND REMEDY ARE DENIED.THE AGENCY HAS DETERMINED THAT BOTH PETITIONS ARE MOOT GIVEN THAT THE MANUFACTURER DECIDED THERE WAS A SAFETY DEFECT IN ITS MOTORCYCLES AND ISSUED OWNER AND DEALER NOTIFICATIONS AND SUPPLIED A FREE REMEDY WHERE NEEDED.A COPY OF THE PUBLISHED NOTICE FURTHER EXPLAINING THIS DECISION CAN BE FOUND IN THE NOTICE OF DENIAL DOCUMENT IN THIS FILE.

TL*THE CONTACT OWNS A 2000 VICTORY V92SC SPORTCRUISER MOTORCYCLE. WHILE DRIVING 20 MPH AND SHIFTING INTO THIRD GEAR HE HEARD A LOUD POP AND THE MOTORCYCLE FAILED TO SHIFT GEARS. BEFORE THE CONTACT TOOK HIS VEHICLE TO THE DEALER HE CONTACTED THE MANUFACTURER AND WAS TOLD THAT HIS VIN WAS RELATED TO NHTSA#06V298000 COMPONENT: POWER TRAIN:MANUAL TRANSMISSION. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE IN A COUPLE OF DAYS; HOWEVER, AFTER THE VEHICLE WAS REPAIRED HE NOTICED THAT THIRD AND FOURTH GEARS WERE INOPERABLE. THE DEALER LATER STATED THAT HE WOULD BE RESPONSIBLE FOR PAYING $2,800 TO HAVE THE VEHICLE REPAIRED SINCE HIS VIN WAS NOT A PART OF THE RECALL ALTHOUGH THE MANUFACTURER STATED THAT IT WAS RELATED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,410.

NHTSA ID

10290385

Incident

Jul 3, 2009

Mileage

3,410 mi

I HAVE A 2000 VICTORY V92SC AND IT HAS 1510 MILES ON IT AND WHEN I SHIFT FROM 2ND TO 3RD IT WILL SHIFT FINE BUT AT HIGHER RPMS IT WILL SLIP OUT, IF I TRY TO SHIFT FROM 2ND TO 3RD OR DOWN FROM 4TH TO 3RD AT HIGH RPMS IT WILL NOT GO IN AT ALL AND THIS CAUSES ME TO NOT HAVE A GEAR WHEN CALLED FOR. I FEEL THAT IF 3RD GEAR WAS TO BREAK IT WOULD CAUSE A SERIOUS ACCIDENT. THE RECALL IS NOT COVERED ON THE SC BUT IT IS FOR THE V92. I WAS TOLD BY DEALER THIS WOULD COST 1500.00+ AT MY EXPENSE WITH SUCH LITTLE MILES MAKES ME VERY WORRIED ABOUT SELLING THIS BIKE TO SOMEONE. *TR

NHTSA ID

10274781

Incident

May 20, 2009

Mileage

1,510 mi

TL*THE CONTACT OWNS A 2000 VICTORY V92SC SPORTCRUISER. WHILE RIDING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT WHEN HE WOULD CHANGE GEARS, THE VEHICLE WOULD DROP FROM THIRD TO SECOND AND THEN TO FOURTH GEAR. THE NEUTRAL INDICATOR WOULD ILLUMINATE, BUT THE VEHICLE WOULD NOT BE IN GEAR. THE FAILURE COULD HAVE RESULTED IN A CRASH. THE DEALER STATED THAT THE THIRD GEAR FAILED AND COULD BE REPAIRED AT THE COST OF $3,200. ALL THE PARTS TO REPLACE THE GEARS HAVE BEEN DISCONTINUED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER AND HAVE ALL THE RECALLS REPAIRED. THE VEHICLE WAS REPAIRED FOR THE RECALLS; HOWEVER, THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE ISSUES WITH THE GEARS SLIPPING BECAUSE THERE WAS NO RECALL FOR THAT PARTICULAR FAILURE. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 18,300.

NHTSA ID

10249921

Incident

Feb 2, 2008

Mileage

18,000 mi

I OWN A 2000 VICTORY SPORT CRUISER AND ONE WEEK AGO I WAS ALMOST IN A SERIOUS ACCIDENT DUE TO MY 3RD GEAR FAILING I COULD NOT ACCELERATE TO GET OUT OF THE WAY OF A CAR THAT DID NOT SEE ME THERE WAS A CAR BEHIND ME SO I COULD NOT STOP EITHER I ENDED UP ON THE SHOULDER OF THE ROAD LUCKY NOT HAVE CRASHED AT 35 MPH OR SO THIS WAS THE FIRST TIME IT FAILED AND THOUGHT IT WAS JUST MY BIKE BUT AFTER SEEING ALL THE COMPLAINTS THAT HAVE BEEN SENT TO YOU AND POLARIS IT IS DEFIANTLY A MANUFACTURING DEFECT AND I CAN NOT BELIEVE YOU HAVE NOT ISSUED A MANDATORY RECALL. IS IT GOING TO TAKE SOME ONE TO DIE BEFORE THIS HAPPENS IS THAT WHAT OUR COUNTRY HAS COME DOWN TOO. *JB

NHTSA ID

10197905

Incident

Jul 23, 2007

Mileage

18,000 mi

TL*- THE CONTACT OWNS A 2000 VICTORY SPORT CRUISER. HE RECEIVED A RECALL NOTICE IN NOVEMBER (RECALL #06V303000). THE CONTACT SPOKE TO THE DEALER ON APRIL 11 2007 AND WERE ADVISED THAT THE MANUFACTURER THAT WOULD NOT DELIVER THE PARTS UNTIL JUNE. THE CONTACT FELT THAT THIS IS TOO LONG TO WAIT FOR THE PART. THE CURRENTLY MILEAGE ON THE VEHICLE IS 11,000 MILES. THERE HAD BEEN NO FAILURES TO DATE.

NHTSA ID

10187553

Incident

Nov 1, 2006

Mileage

11,000 mi

ON MY 2000 VICTORY SPORT CRUISER BUILT BY POLARIS INDUSTRIES, I HAD A COUNTER BALANCE SHAFT COMPLETELY STRIP OUT EFFECTING THE PRIMARY DRIVE SPROCKET RENDERING THE TRANSMISSION USELESS.THE MOTORCYCLE TRANSMISSION FAILED AT 7,500 MILES UNDER MILD TO NORMAL HIGHWAY USE. DEALER IS LOOKING INTO TRANSMISSION REPAIR UNDER WARRANTY. *NM

NHTSA ID

10168877

Incident

Aug 19, 2006

Mileage

7,500 mi

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH AND LETTING OFF OF THE GAS THE TRANSMISSION KNOCKED. WHEN THE VEHICLE WAS DRIVEN BELOW 40 MPH AND THE TRANSMISSION WOULD NOT KNOCK. THE DEALER WAS CONTACTED HOWEVER THE MAIN TECHNICIAN WAS UNAVAILABLE. THE CONTACT DISCOVERED THERE WERE COMPLAINTS OF THE SAME YEAR, MAKE, AND MODEL ON THE INTERNET WHICH INDICATED THE TRANSMISSION LOCKED AND NEEDED TO BE REPLACED.

NHTSA ID

10166987

Incident

Aug 29, 2006

Mileage

9,629 mi

PURCHASED BIKE ON 4/21/06 WITH 2000 MILES ON IT. SINCE THEN I HAVE PUT 1485 MILES ON IT. THE TRANSMISSION IS PROGRESSIVELY GETTING MORE DIFFICULT TO SHIFT FROM 2ND TO 3RD GEAR. IT SOMETIMES TAKES A DOUBLE SHIFT TO GET IT INTO 3RD GEAR ALL THE WAY. THIS ALSO HAPPENS FROM 4TH TO 5TH GEARS. SHIFTING IS SMOOTH WHEN JUST STARTING BUT WHEN THE BIKE WARMS UP AT ALL THE SHIFTING GETS PROGRESSIVELY WORSE, GEAR CHANGES ARE VERY HARSH. WHEN I ADDRESS THE VICTORY DEALER WITH THIS PROBLEM HE SEEMS TO NOT WANT TO COMMENT MUCH ABOUT THE PROBLEM. WHEN I ASK HOW MUCH IT WOULD COST TO REPAIR THE TRANSMISSION IF AND MORE LIKE WHEN IT FAILS I AM QUOTED $3500 TO $4000. THIS IS A FAR CRY FROM THE $500 TO $700 FOR LABOR THAT YOU HAVE BEEN QUOTED IN THE DEFECT INVESTIGATION NHTSA ACTION NUMBER EA05002. WHY IS AN INVESTIGATION GETTING QUOTED SUCH LOW NUMBERS FOR A REPAIR BUT ACTUAL CUSTOMERS GETTING QUOTED THOUSANDS OF DOLLARS MORE? WHEN I FIRST PURCHASED THIS BIKE I DIDN'T WORRY ABOUT THE CLUNKY TRANSMISSION BECAUSE OF A REVIEW I READ OFF THE INTERNET. THIS REVIEW WAS BY THE MINNESOTA MOTORCYCLE MONTHLY. THIS LINE IS CUT DIRECTLY FROM THE ARTICLE (HTTP://WWW.MOTORBYTE.COM/MMM/PAGES/REVIEWS/REVIEW_00.HTM): "THE FIVE-SPEED TRANSMISSION IS QUIETER THAN THAT OF THE ORIGINAL BIKES, IT STILL CLUNKS BUT NOT SO DRAMATICALLY. THE FACTORY MAINTAINS THAT THIS IS SOLELY DUE TO THE TRANSMISSION BEING OVERBUILT FOR LONGEVITY AND TO HANDLE WHATEVER YOU HOT-RIDERS OUT THERE DUE TO THE MOTOR." I ALSO QUESTIONED THE DEALER ABOUT THE NUMBER OF V92SC HE HAS HAD TO REPAIR TRANSMISSION ON. HE STATED THAT HE HAS HAD TO ABOUT 7 TRANSMISSION SO FAR. I AM FROM THE PORTLAND AREA AND CONSIDERING THAT THIS WAS A NEW PRODUCT AT THE TIME, A RELATIVELY SMALL POPULATION, THERE WOULDN'T HAVE BEEN TO MANY SOLD. THIS APPEARS TO BE AN EXCESSIVE NUMBER OF BIKE TO HAVE THIS PROBLEM. *JB

NHTSA ID

10162477

Incident

Jul 15, 2006

Mileage

3,485 mi

VICTORY: REAR SPROCKET CUSHION DRIVE KIT 2876257 PARTS AVAILABILITY UPDATE. *PE