2009 Victory Vision Owner Complaints

PHOTOS TO ADD TO NHTSA ID# 10948113

NHTSA ID

10948918

Incident

Jan 20, 2017

Mileage

30,100 mi

I BROUGHT VEHICLE IN FOR 30K SERVICE ON 01/20/17. THE TECH FOUND THAT THE GAS TANK WAS ENERGIZED BY ELECTRICITY. UPON DIAGNOSIS THEY FOUND THE SHARP SEAM ON THE BOTTOM OF THE TANK CUT THROUGH THE MAIN WIRING HARNESS INSULATION TO THE BARE WIRES ENERGIZING THE TANK AND CREATING A POTENTIAL FIRE HAZARD THAT COULD HAVE BEEN CATASTROPHIC.

NHTSA ID

10948113

Incident

Jan 20, 2017

Mileage

30,100 mi

I AM WRITING TO FORMALLY FILE A COMPLAINT. NO INCIDENT HAS HAPPENED TO ME YET. BUT THERE IS A WHOLE LOT OF VICTORY VISION RIDERS WHO HAVE HAD A FAILURE OF THE FRONT FENDER CRACKING AND WEDGING BEHIND THEIR FRONT WHEEL CAUSING STEERING FAILURE. ALL OF THE VISION RIDERS ARE ULTIMATELY CONCERNED AND WE HAVE PETITIONED VICTORY TO CORRECT THE PROBLEM. THEY HAVE DENIED. DOES A DEATH HAVE TO OCCUR FOR ANYONE TO NOTICE? HERE ARE A FEW LINKS OF LENGTHY DISCUSSIONS. HTTP://WWW.THEVOG.NET/FORUM/THREAD/20731/REAR-PLASTIC-FRONT-FENDER-DESIGN-FLAW-FACTORY-RECALL-DENIED/ HTTP://FORUMS.THEVMC.COM/BB/FORUMS/THREAD-VIEW.ASP?TID=133992&POSTS=67 HTTP://WWW.VISION-RIDERS.COM/BB/FORUMS/THREAD-VIEW.ASP?TID=14303&POSTS=50&MID=143364&HIGHLIGHT=FRONT+FENDER&HIGHLIGHTMODE=1&ACTION=SEARCH#M143364 HERE IS PART OF A LETTER I SENT TO VICTORY'S FACEBOOK PAGE: DEAR VICTORY, I AM WRITING TODAY ABOUT THE VICTORY VISION FRONT FENDER. YOU ARE WELL AWARE THAT MANY OF US HAVE EXPERIENCED CRACKING OF THE FRONT FENDER REAR PORTION. MANY HAVE FACED VERY SCARY SITUATIONS WHEN THE REAR PORTION ACTUALLY BREAKS OFF AND WEDGES BETWEEN THE FRONT WHEEL AND THE BATTERY CASING AND/OR FRAME, CAUSING A LOSS OF STEERING CONTROL. THESE ARE JUST A SAMPLING OF THE UNDESIRABLE POSTS REGARDING YOUR VISION FRONT FENDER DESIGN IN THE PROMINENT VICTORY FORUMS. IS A CRACKED AND THEN BROKEN FENDER A COSMETIC ITEM AND THUS DEEMED 'WEAR AND TEAR' DISPOSABLE? OR IS IT A SAFETY HAZARD? IS A WRONGFUL DEATH SUIT DUE TO GROSS NEGLIGENCE EVENTUALLY GOING TO BE VICTORY'S WAKEUP CALL? THIS WOULD BE A VERY UNFORTUNATE EVENT. I WONDER IF YOU DECIDED TO PLACE A STEEL FENDER ON THE CROSS COUNTRY/CROSS ROAD BIKES DUE TO THE HISTORY OF FENDER FAILURE ON THE VISION IS VICTORY SO HUNGRY FOR THE ALMIGHTY DOLLAR THAT THEY REFUSE TO DO WHAT IS RIGHT BY THEIR CUSTOMERS? THINGS THAT MAKE YOU SAY, 'HMMMM'*TT

NHTSA ID

10537719

Incident

Aug 28, 2013

Mileage

16,500 mi

TL* THE CONTACT OWNS A 2009 VICTORY VISION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE MOTORCYCLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE MOTORCYCLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE BRAKE LINES WERE BLED. THE MOTORCYCLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES AND THE MASTER CYLINDER WAS REPLACED SEVERAL TIMES. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 07/02/13*LJ

NHTSA ID

10512073

Incident

May 16, 2011

Mileage

2,000 mi

BROUGHT BIKE OUT OF WINTER STORAGE, REAR BRAKE PEDAL GOES TO FLOOR AND DOESN'T STOP BIKE. SPOKE TO DEALER, SAID NOT COVERED UNDER EXTENDED WARRANTY AND BRAKES NEEDED BLEEDING. BLED BRAKES AND THEY WORKED FINE FOR 1 MONTH, THEN PEDAL WENT TO FLOOR AGAIN. BLED BRAKES AND THEY WORKED AGAIN FOR ABOUT A MONTH. NOW BRAKES HAVE TO BE BLED ABOUT EVERY THIRD TIME IT'S RIDDEN. DID ONLINE RESEARCH AND DISCOVERED SEVERAL PEOPLE WERE HAVING SAME ISSUE AND APPEARS TO BE A DEFECTIVE BRAKE LINE LETTING AIR IN TO THE SYSTEM AS THAT FIXED THEIR PROBLEM. REVIEWED EXTENDED WARRANTY AND CAN'T FIND ANYWHERE IN IT WHERE IT EXCLUDES BRAKE LINES. *TR

NHTSA ID

10499475

Incident

Mar 8, 2012

Mileage

3,500 mi

DEFECTIVE GAS CAP MY ISSUE IS THAT I SMELLED GAS WHEN THE TANK WAS HALF A TANK OR FULLER. I BOUGHT THE 2009 VICTORY VISION TOUR NEW IN 2010. I COULD SOMETIMES SEE GAS AROUND THE CAP ON THE OUTSIDE DUE TO THE PRESSURE IN THE TANK. I'VE FOUND OTHERS HAVE HAD THIS ISSUE DUE AND RESOLVED BY: *REENGINEERING THE GAS TANK VENT LINES *BENT GAS TANK FILLER NECK DUE TO THE GAS NOZZLE BENDING IT. RESOLVED BY STRAIGHTENING OUT AND REPLACING GAS CAP. * REPLACING GAS CAP BECAUSE OF GAS TANK NECK BEING STAMPED TOO THIN AND THE GAS CAP NOT SEALING CORRECTLY. I WENT TO MOMS SOUTH YESTERDAY EXPLAINING THIS ISSUE. IN FACT SEVERAL MONTHS AGO ONE OF THEIR TECH'S REMOVED A GAS CAP FROM ANOTHER BIKE AND GAVE IT TO ME. I WENT BACK TO ACQUIRED ABOUT A GAS CAP UPGRADE THAT VICTORY MAKES. I WAS TOLD THEY DO HAVE AN UPGRADED CAP BUT THERE IS NO RECALL ON THE STOCK ONE. I FOUND THIS ODD SINCE THERE HAVE BEEN SO MANY COMPLAINTS WITH THIS ISSUE. I FOLDED AND OPTED TO BUY ONE FOR 41.95 WHICH IS BASICALLY A STOCK CAP WITH A SCREW ADDED INSIDE IN THE MIDDLE. THE NEW GAS CAP HAS SOLVED MY PROBLEM. I WOULD THINK THAT THE OLD CAPS SHOULD BE RECALLED SINCE THIS COULD LEAD TO A FIRE IN THE EVENT OF AN ACCIDENT NEVER MIND THE ONGOING SMELL OF FUEL. *TR

NHTSA ID

10421438

Incident

Jun 1, 2010

Mileage

100 mi

2009 VICTORY VISION TOUR. CONSUMER STATES MOTORCYCLE WILL NOT SLOW DOWN BELOW 1500 RPM *TGW THE ECU WAS REPROGRAMMED AND THE BATTERY WAS REPLACED. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE THE HIGH IDLING . THE MECHANIC WAS UNABLE TO FIND ANY ABNORMAL READINGS. *JB

NHTSA ID

10373052

Incident

Jun 28, 2010

TL*THE CONTACT OWNS A 2009 VICTORY VISION. THE CONTACT STATED THAT THE MOTORCYCLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE ACCELERATION WOULD COME AND GO AND THE RPMS WOULD NOT DECREASE LESS THAN 1500. THE DEALER WAS UNABLE TO DETECT THE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 3091. UPDATED 12/01/10. *LJ THE CONSUMER STATED THE MOTORCYCLE DID NOT SLOW DOWN BELOW 1500 RPM. UPDATED 12/09/10

NHTSA ID

10352704

Incident

Jun 1, 2010

Mileage

15 mi

2009 VICTORY VISION MOTORCYCLE. DFU JULY 09 SINCE DAY ONE, HEAVY FUEL SMELL, VAPORS. FOUND LOTS OF OTHERS ON THE INTERNET MAKING THE SAME COMPLAINT. FINALLY, THE SERVICING DEALER AGREED TO ORDER A NEW DESIGNED FUEL CAP FOR ME. I FOUND THIS TO BE A COMMON REMEDY ON THE INTERNET AND TOLD THEM. NOW 90 DAYS LATER, NO FUEL CAP. HE SAID HE CAN'T GET IT. I CALLED POLARIS CUSTOMER SERVICE, AND THEY ACTED TOTALLY UNINFORMED, AND GAVE ME THE RUN AROUND, SENDING ME BACK TO THE DEALER FOR RESOLUTION. THEY KEPT WANTING TO GET OFF THE PHONE AND HAVE ME RESEARCH THE NEW FUEL CAP PART NUMBER. I THOUGHT THEY SHOULD KNOW THIS. THEY SAID THEY CAN'T DO ANYTHING TO HELP BUT STEER ME BACK TO THE HELPLESS DEALER. I INSISTED THEY DO THE RESEARCH, GET THEIR OWN PART NUMBER AND CALL ME BACK WITH A RESOLUTION. I TOLD THEM I WOULD NOTIFY NHTSA EITHER WAY. THERE ARE HUNDREDS/THOUSANDS OF OWNERS OUT THERE WITH THIS PROBLEM AND VICTORY CHOSE TO EVADE RESPONSIBILITY AND REMEDY. *TR

NHTSA ID

10326742

Incident

Jul 27, 2009

Mileage

100 mi

ENGINE STALLS WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THIS HAS HAPPENED AT LEAST 20 TIMES DEALER STATES THERE IS NO RECALL FOR STALLING, ALTHOUGH THERE IS A RECALL FOR THE SAME MODEL FOR THE 2008 YEAR FOR STALLING. *TR

NHTSA ID

10245153

Incident

Oct 11, 2008

Mileage

350 mi