RoadVitals

2009 Victory Vision

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Feb 1, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2009 Victory Vision, most frequently naming the electrical, engine and brakes categories. 1 NHTSA investigation names it; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical325.0%
  • Engine216.7%
  • Brakes216.7%
  • Fuel system216.7%
  • Steering18.3%
  • Driver assistance18.3%
  • Other / unspecified18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE14006ClosedPreliminary Evaluation

Motorcycle steering lockup

Opened Mar 10, 2014
Closed May 22, 2015

This Preliminary Evaluation (PE14006) was opened after NHTSA became aware of alleged steering lockup involving Victory Vision motorcycles built by Polaris Industries, Inc. (Polaris).This issue has been the subject of numerous online forum posts by the filer of VOQ 10534733.Both the VOQs and forum posts (from all sources) formed the foundation of our investigation. The subject motorcycles are equipped with a two-piece, plastic, front fender.The back half (the all-black portion in the photo below) is secured to the fork with a single fastener on each side.It is secured to the front half of the fender with two plastic pushpins.The back half of the subject 2-piece fender is alleged to cause steering lockup when it partially separates and becomes wedged in the lower faring.We have expanded the PE's original scope to include the MY2014 and 2015 Visions because (1) these bikes came on-line after we opened this investigation and (2) the subject fender remains unchanged.Since its introduction in May, 2007, Polaris has produced 7,337 Visions (and trim derivatives).In the 8 years since, we are aware of 35 incidents of partial fender separation wherein the fender wedged in the lower fairing opening.None of the incidents involved a crash.During testing, with the fender both wedged in the lower fairing and with it pinned in the seam joining the right and left lower fairing halves, we noted a ?notchy? steering feel but no steering lock-up.At no time was steering control lost in either circumstance (wedged and/or pinned).When the front forks were rotated at angles greater than 10 degrees, and vehicle speed was, by necessity, below 10mph we noted an increase in steering effort that was easily manageable.This is consistent with the results of Polaris? testing where steering effort increased at steering angles beyond ten degrees.Such steering angles were only reasonably obtainable at speeds below ten mph.Polaris concluded that a fender separation of the type owners allege, does not represent an unreasonable risk to motor vehicle safety, but does compromise owner satisfaction.Consequently, on April 28, 2015, Polaris advised the agency that it decided to undertake a consumer satisfaction campaign to improve fender durability on all MY 2008-15 Victory Vision motorcycles regardless of mileage, time in service, or ownership status.Owners will receive notification of this campaign by June 20, 2015.A copy of Polaris' April 28, 2015 letter to us about this program is in the public file for this PE.In light of the low risk to motor vehicle safety as a result of displaced fenders, and Polaris?s actions to reduce the likelihood of fender interference through a consumer satisfaction campaign, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.For additional detailed information on this investigation, see the attached closing report.The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10534913, 10535066, 10430546, 10469285, 10468997, 10592181, 10585428, 10534743, 10597031, 10535938, 10594160, 10594161, 10606364

STRUCTURE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Feb 1, 2017

PHOTOS TO ADD TO NHTSA ID# 10948113

NHTSA ID
10948918
Incident
Jan 20, 2017
Mileage
30,100 mi
Electrical
Filed Jan 28, 2017

I BROUGHT VEHICLE IN FOR 30K SERVICE ON 01/20/17. THE TECH FOUND THAT THE GAS TANK WAS ENERGIZED BY ELECTRICITY. UPON DIAGNOSIS THEY FOUND THE SHARP SEAM ON THE BOTTOM OF THE TANK CUT THROUGH THE MAIN WIRING HARNESS INSULATION TO THE BARE WIRES ENERGIZING THE TANK AND CREATING A POTENTIAL FIRE HAZARD THAT COULD HAVE BEEN CATASTROPHIC.

NHTSA ID
10948113
Incident
Jan 20, 2017
Mileage
30,100 mi
Other / unspecifiedSteering
Filed Aug 28, 2013

I AM WRITING TO FORMALLY FILE A COMPLAINT. NO INCIDENT HAS HAPPENED TO ME YET. BUT THERE IS A WHOLE LOT OF VICTORY VISION RIDERS WHO HAVE HAD A FAILURE OF THE FRONT FENDER CRACKING AND WEDGING BEHIND THEIR FRONT WHEEL CAUSING STEERING FAILURE. ALL OF THE VISION RIDERS ARE ULTIMATELY CONCERNED AND WE HAVE PETITIONED VICTORY TO CORRECT THE PROBLEM. THEY HAVE DENIED. DOES A DEATH HAVE TO OCCUR FOR ANYONE TO NOTICE? HERE ARE A FEW LINKS OF LENGTHY DISCUSSIONS. HTTP://WWW.THEVOG.NET/FORUM/THREAD/20731/REAR-PLASTIC-FRONT-FENDER-DESIGN-FLAW-FACTORY-RECALL-DENIED/ HTTP://FORUMS.THEVMC.COM/BB/FORUMS/THREAD-VIEW.ASP?TID=133992&POSTS=67 HTTP://WWW.VISION-RIDERS.COM/BB/FORUMS/THREAD-VIEW.ASP?TID=14303&POSTS=50&MID=143364&HIGHLIGHT=FRONT+FENDER&HIGHLIGHTMODE=1&ACTION=SEARCH#M143364 HERE IS PART OF A LETTER I SENT TO VICTORY'S FACEBOOK PAGE: DEAR VICTORY, I AM WRITING TODAY ABOUT THE VICTORY VISION FRONT FENDER. YOU ARE WELL AWARE THAT MANY OF US HAVE EXPERIENCED CRACKING OF THE FRONT FENDER REAR PORTION. MANY HAVE FACED VERY SCARY SITUATIONS WHEN THE REAR PORTION ACTUALLY BREAKS OFF AND WEDGES BETWEEN THE FRONT WHEEL AND THE BATTERY CASING AND/OR FRAME, CAUSING A LOSS OF STEERING CONTROL. THESE ARE JUST A SAMPLING OF THE UNDESIRABLE POSTS REGARDING YOUR VISION FRONT FENDER DESIGN IN THE PROMINENT VICTORY FORUMS. IS A CRACKED AND THEN BROKEN FENDER A COSMETIC ITEM AND THUS DEEMED 'WEAR AND TEAR' DISPOSABLE? OR IS IT A SAFETY HAZARD? IS A WRONGFUL DEATH SUIT DUE TO GROSS NEGLIGENCE EVENTUALLY GOING TO BE VICTORY'S WAKEUP CALL? THIS WOULD BE A VERY UNFORTUNATE EVENT. I WONDER IF YOU DECIDED TO PLACE A STEEL FENDER ON THE CROSS COUNTRY/CROSS ROAD BIKES DUE TO THE HISTORY OF FENDER FAILURE ON THE VISION IS VICTORY SO HUNGRY FOR THE ALMIGHTY DOLLAR THAT THEY REFUSE TO DO WHAT IS RIGHT BY THEIR CUSTOMERS? THINGS THAT MAKE YOU SAY, 'HMMMM'*TT

NHTSA ID
10537719
Incident
Aug 28, 2013
Mileage
16,500 mi
Brakes
Filed May 15, 2013

TL* THE CONTACT OWNS A 2009 VICTORY VISION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE MOTORCYCLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE MOTORCYCLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE BRAKE LINES WERE BLED. THE MOTORCYCLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES AND THE MASTER CYLINDER WAS REPLACED SEVERAL TIMES. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 07/02/13*LJ

NHTSA ID
10512073
Incident
May 16, 2011
Mileage
2,000 mi
Brakes
Filed Feb 20, 2013

BROUGHT BIKE OUT OF WINTER STORAGE, REAR BRAKE PEDAL GOES TO FLOOR AND DOESN'T STOP BIKE. SPOKE TO DEALER, SAID NOT COVERED UNDER EXTENDED WARRANTY AND BRAKES NEEDED BLEEDING. BLED BRAKES AND THEY WORKED FINE FOR 1 MONTH, THEN PEDAL WENT TO FLOOR AGAIN. BLED BRAKES AND THEY WORKED AGAIN FOR ABOUT A MONTH. NOW BRAKES HAVE TO BE BLED ABOUT EVERY THIRD TIME IT'S RIDDEN. DID ONLINE RESEARCH AND DISCOVERED SEVERAL PEOPLE WERE HAVING SAME ISSUE AND APPEARS TO BE A DEFECTIVE BRAKE LINE LETTING AIR IN TO THE SYSTEM AS THAT FIXED THEIR PROBLEM. REVIEWED EXTENDED WARRANTY AND CAN'T FIND ANYWHERE IN IT WHERE IT EXCLUDES BRAKE LINES. *TR

NHTSA ID
10499475
Incident
Mar 8, 2012
Mileage
3,500 mi
Fuel system
Filed Aug 25, 2011

DEFECTIVE GAS CAP MY ISSUE IS THAT I SMELLED GAS WHEN THE TANK WAS HALF A TANK OR FULLER. I BOUGHT THE 2009 VICTORY VISION TOUR NEW IN 2010. I COULD SOMETIMES SEE GAS AROUND THE CAP ON THE OUTSIDE DUE TO THE PRESSURE IN THE TANK. I'VE FOUND OTHERS HAVE HAD THIS ISSUE DUE AND RESOLVED BY: *REENGINEERING THE GAS TANK VENT LINES *BENT GAS TANK FILLER NECK DUE TO THE GAS NOZZLE BENDING IT. RESOLVED BY STRAIGHTENING OUT AND REPLACING GAS CAP. * REPLACING GAS CAP BECAUSE OF GAS TANK NECK BEING STAMPED TOO THIN AND THE GAS CAP NOT SEALING CORRECTLY. I WENT TO MOMS SOUTH YESTERDAY EXPLAINING THIS ISSUE. IN FACT SEVERAL MONTHS AGO ONE OF THEIR TECH'S REMOVED A GAS CAP FROM ANOTHER BIKE AND GAVE IT TO ME. I WENT BACK TO ACQUIRED ABOUT A GAS CAP UPGRADE THAT VICTORY MAKES. I WAS TOLD THEY DO HAVE AN UPGRADED CAP BUT THERE IS NO RECALL ON THE STOCK ONE. I FOUND THIS ODD SINCE THERE HAVE BEEN SO MANY COMPLAINTS WITH THIS ISSUE. I FOLDED AND OPTED TO BUY ONE FOR 41.95 WHICH IS BASICALLY A STOCK CAP WITH A SCREW ADDED INSIDE IN THE MIDDLE. THE NEW GAS CAP HAS SOLVED MY PROBLEM. I WOULD THINK THAT THE OLD CAPS SHOULD BE RECALLED SINCE THIS COULD LEAD TO A FIRE IN THE EVENT OF AN ACCIDENT NEVER MIND THE ONGOING SMELL OF FUEL. *TR

NHTSA ID
10421438
Incident
Jun 1, 2010
Mileage
100 mi
ElectricalEngine
Filed Dec 29, 2010

2009 VICTORY VISION TOUR. CONSUMER STATES MOTORCYCLE WILL NOT SLOW DOWN BELOW 1500 RPM *TGW THE ECU WAS REPROGRAMMED AND THE BATTERY WAS REPLACED. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE THE HIGH IDLING . THE MECHANIC WAS UNABLE TO FIND ANY ABNORMAL READINGS. *JB

NHTSA ID
10373052
Incident
Jun 28, 2010
Driver assistance
Filed Aug 30, 2010

TL*THE CONTACT OWNS A 2009 VICTORY VISION. THE CONTACT STATED THAT THE MOTORCYCLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE ACCELERATION WOULD COME AND GO AND THE RPMS WOULD NOT DECREASE LESS THAN 1500. THE DEALER WAS UNABLE TO DETECT THE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 3091. UPDATED 12/01/10. *LJ THE CONSUMER STATED THE MOTORCYCLE DID NOT SLOW DOWN BELOW 1500 RPM. UPDATED 12/09/10

NHTSA ID
10352704
Incident
Jun 1, 2010
Mileage
15 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SAF-16-01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.

V-15-07-02

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS

The Victory Motorcycle Division of Polaris Industries Inc. has determined that certain California Air Resource Board (CARB) certified Victory Vision models, equipped with approved Stage 1 accessory exhaust, must have the Stage 1 Certification decal updated. The new decal will ensure that the emission certification information displayed on the decal aligns with CARB requirements for Stage 1 equipped motorcycles.

TSB-V-15-02AB

STRUCTURE:BODY

VICTORY MC: TSB HAS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. AT MOUNTING HOLES ON FRONT FENDER HALVES, CRACKS WILL DEVELOP AND EITHER HAVE BOTH OR ONE REPLACED. MODEL 2008-15 VISION. *PE

V-15-02

STRUCTURE

Victory Motorcycles has determined that 2008-2015 Victory Vision front fenders may not meet internal durability standards. Certain operating conditions may cause the fender halves to crack at the mounting holes. A fender bracket kit has been developed to address this concern.

V-08-09-02

EQUIPMENT:MECHANICAL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VICTORY MOTORCYCLES: OPERATION AND TECHNICAL ASPECTS OF THE REVERSE SYSTEM FOUND ON THE 09 10TH ANNIVERSARY VISION TOUR/STREET AND REVERSE KIT THAT IS AVAILABLE FOR INSTALLATION ON ANY 2009 VICTORY MOTORCYCLE. *PE

V-08-04-01

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

VICTORY MOTORCYCLE: TRUNK LIGHT SWITCH COULD CAUSE BATTERY DISCHARGE. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Victory Vision by model year
YearComplaintsRecallsInvestigationsIssue Index
2015000
2014311
2013911
2012411
2011120132.6
2010601
2009Viewing100131.2
2008303144.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.