RoadVitals

2014 Victory Vision

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 29, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 1, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 Victory Vision, most frequently naming the electrical, engine and powertrain (other) categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical125.0%
  • Engine125.0%
  • Powertrain (other)125.0%
  • Visibility125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE

May 1, 2014
872 units potentially affected
The defect: Polaris Industries, Inc. (Polaris) is recalling certain model year 2014 Victory Cross Country, Cross Country Eight Ball, Hammer Eight Ball, High Ball, Jackpot, Judge, Ness Cross Country, Vegas Eight Ball, Vision, Boardwalk, and 2015 Victory Gunner motorcycles manufactured January 22, 2014, through April 25, 2014. The crankcase may have been machined incorrectly causing insufficient clearance between the crankshaft and crankcase, causing the engine to unexpectedly seize.
The risk: Engine seizure may cause the operator to lose control of the motorcycle, increasing the risk of a crash.
The remedy: Polaris will notify owners, and dealers will inspect and correct the crankcase clearance, as necessary, free of charge. The recall began on May 20, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Note: Owners are advised not to ride their motorcycle until the recall remdy has been performed.
Polaris Industries, Inc.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE14006ClosedPreliminary Evaluation

Motorcycle steering lockup

Opened Mar 10, 2014
Closed May 22, 2015

This Preliminary Evaluation (PE14006) was opened after NHTSA became aware of alleged steering lockup involving Victory Vision motorcycles built by Polaris Industries, Inc. (Polaris).This issue has been the subject of numerous online forum posts by the filer of VOQ 10534733.Both the VOQs and forum posts (from all sources) formed the foundation of our investigation. The subject motorcycles are equipped with a two-piece, plastic, front fender.The back half (the all-black portion in the photo below) is secured to the fork with a single fastener on each side.It is secured to the front half of the fender with two plastic pushpins.The back half of the subject 2-piece fender is alleged to cause steering lockup when it partially separates and becomes wedged in the lower faring.We have expanded the PE's original scope to include the MY2014 and 2015 Visions because (1) these bikes came on-line after we opened this investigation and (2) the subject fender remains unchanged.Since its introduction in May, 2007, Polaris has produced 7,337 Visions (and trim derivatives).In the 8 years since, we are aware of 35 incidents of partial fender separation wherein the fender wedged in the lower fairing opening.None of the incidents involved a crash.During testing, with the fender both wedged in the lower fairing and with it pinned in the seam joining the right and left lower fairing halves, we noted a ?notchy? steering feel but no steering lock-up.At no time was steering control lost in either circumstance (wedged and/or pinned).When the front forks were rotated at angles greater than 10 degrees, and vehicle speed was, by necessity, below 10mph we noted an increase in steering effort that was easily manageable.This is consistent with the results of Polaris? testing where steering effort increased at steering angles beyond ten degrees.Such steering angles were only reasonably obtainable at speeds below ten mph.Polaris concluded that a fender separation of the type owners allege, does not represent an unreasonable risk to motor vehicle safety, but does compromise owner satisfaction.Consequently, on April 28, 2015, Polaris advised the agency that it decided to undertake a consumer satisfaction campaign to improve fender durability on all MY 2008-15 Victory Vision motorcycles regardless of mileage, time in service, or ownership status.Owners will receive notification of this campaign by June 20, 2015.A copy of Polaris' April 28, 2015 letter to us about this program is in the public file for this PE.In light of the low risk to motor vehicle safety as a result of displaced fenders, and Polaris?s actions to reduce the likelihood of fender interference through a consumer satisfaction campaign, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.For additional detailed information on this investigation, see the attached closing report.The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10534913, 10535066, 10430546, 10469285, 10468997, 10592181, 10585428, 10534743, 10597031, 10535938, 10594160, 10594161, 10606364

STRUCTURE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)
Filed Apr 29, 2024

I have experienced what is known in the Victory community as the C-Clip failure in the transmission. The bike has just over 17K miles on it. I was downshifting from 3rd gear to 2nd gear while coming out of a switchback curve and climbing a steep hill. As soon as I downshifted, the failure occured. There was a loud clashing of metal that you could literally feel in the seat of our pants (my wife was on the bike with me). The bike immediately lost power and no gear. I was able to handle the bike and pull into a scenic overlook that was nearby. I attempted to put the bike into 1st gear when stopped and could not shift through the gears and there was a lot of what sounded like metal "clanking" around in the crankcase. The immediate loss of gears is a real safety concern...not to mention an expensive repair. I have been quoted $3500 minimum and it's possibly more depending on any damage that may have occured to other parts. This has been documented on the Victory Facebook Group pages and I personally believe Polaris is ignoring the issue. They need to be held accountable for this issue. I suggest you reach out to Rylan Vos of the Vic Shop in Iowa as he has fielded many calls on this issue and also has developed a fix and can walk you through the details of the mechanical/safety issue. I have a video of what this sounds like with the bike running. I can send it.

NHTSA ID
11585992
Incident
Apr 25, 2024
Electrical
Filed Dec 1, 2015

TL* THE CONTACT OWNS A 2014 VICTORY VISION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE EXTERIOR HEADLIGHTS FAILED AND THE MOTORCYCLE INDEPENDENTLY SLOWED DOWN. THE MOTORCYCLE WAS SHUT OFF AND FAILED TO RESTART. THE CONTACT CHARGED THE BATTERY AND WAS ABLE TO RESTART THE MOTORCYCLE. THE MOTORCYCLE WAS DRIVEN TO THE RESIDENCE AND THE CONTACT DISCOVERED THAT THE BATTERY WAS LOW AGAIN. THE CONTACT ALSO DISCOVERED THAT THE RECTIFIER WAS DISPLAYING INACCURATE READINGS AND NEEDED TO BE REPLACED. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08V131000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA ID
10807832
Incident
Nov 20, 2015
Mileage
17,000 mi
Visibility
Filed Jul 17, 2015

TL* THE CONTACT OWNS A 2014 VICTORY VISION. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AND PASSENGER SIDE MIRRORS VIBRATED. AS A RESULT, THE CONTACT WAS UNABLE TO CLEARLY VIEW AND DETERMINE THE DISTANCE OF AN ONCOMING VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MIRROR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED IF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10734694
Incident
Feb 15, 2015
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SAF-16-01

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.

V-15-04

ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Victory has determined that some 2011-2014 Victory Vision motorcycles, designated for sale in EU and non-EU countries outside of the United States and Canada, may not meet emission standards set forth by the Conformity of Production (COP). Victory has released an ECM software update to bring the CO levels into compliance with COP standards.

V-15-07-02

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS

The Victory Motorcycle Division of Polaris Industries Inc. has determined that certain California Air Resource Board (CARB) certified Victory Vision models, equipped with approved Stage 1 accessory exhaust, must have the Stage 1 Certification decal updated. The new decal will ensure that the emission certification information displayed on the decal aligns with CARB requirements for Stage 1 equipped motorcycles.

TSB-V-15-02AB

STRUCTURE:BODY

VICTORY MC: TSB HAS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. AT MOUNTING HOLES ON FRONT FENDER HALVES, CRACKS WILL DEVELOP AND EITHER HAVE BOTH OR ONE REPLACED. MODEL 2008-15 VISION. *PE

V-15-02

STRUCTURE

Victory Motorcycles has determined that 2008-2015 Victory Vision front fenders may not meet internal durability standards. Certain operating conditions may cause the fender halves to crack at the mounting holes. A fender bracket kit has been developed to address this concern.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Victory Vision by model year
YearComplaintsRecallsInvestigationsIssue Index
2015000
2014Viewing311
2013911
2012411
2011120132.6
2010601
2009100131.2
2008303144.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.