RoadVitals

2022 Volkswagen Atlas Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
183
+5 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
52
Reports on file since Jan 30, 2022

What this page shows

Our database holds 183 NHTSA owner-reported complaints for the 2022 Volkswagen Atlas. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 183 · page 1 of 8

Exterior lighting
Filed Sep 23, 2026

Passenger side LED Daytime Running Light in the headlight assembly failed. Warning light illuminated with message “Please check right daytime running light/parking light.” The failure was confirmed upon visual inspection. The headlight assembly is a critical safety component that illuminates the road ahead and makes your vehicle visible to others. On the Volkswagen Atlas and Atlas Cross Sport, it's a complex unit that houses the low beams, high beams, turn signals, and Daytime Running Lights (DRLs). The LED Daytime Running Lights (DRL) on 2021-2023 Atlas models are known to fail prematurely, requiring a very expensive replacement of the entire headlight assembly.

NHTSA ID
11766409
Incident
Sep 22, 2026
Fuel system
Filed Sep 20, 2026

Vehicle shuts of sporadically when idling and requires restart by pressing ignition button.

NHTSA ID
11765700
Incident
Sep 9, 2026
Filed Sep 13, 2026

2022 Volkswagen Atlas – Hood Release Cable Failure The hood release cable on my 2022 Volkswagen Atlas failed when I attempted to open the hood. I pulled the interior hood release handle normally, but the cable mechanism failed and the handle lost tension. After that, the hood could not be opened from inside the vehicle. This became a safety concern because I needed access to the engine compartment due to a battery problem, but there was no normal way to open the hood. To gain access, I had to remove the left front wheel-well/fender liner and locate the hood release cable junction behind the driver-side headlight area. I then had to manually operate the cable mechanism from inside the wheel well to release the hood. After opening the hood and inspecting the system, I found that the cable/end-terminal connection had failed. The cable itself did not appear to have simply broken in the middle; the failure occurred at the cable termination/connection. I have since found reports from other Volkswagen Atlas owners describing similar hood release cable failures and having to access the release mechanism through the wheel well. I am reporting this because failure of the hood release system can prevent an owner from accessing the engine compartment during a battery failure, overheating condition, electrical problem, smoke, or other emergency. I believe Volkswagen and NHTSA should investigate whether this hood release cable/terminal design is defective and whether other Volkswagen Atlas vehicles may be affected. The vehicle has approximately 64,848 miles

NHTSA ID
11763959
Incident
Sep 11, 2026
Driver assistanceElectrical
Filed Sep 9, 2026

The infotainment module in my vehicle that I purchased in March 2026 has completely gone out and was deemed faulty by two different Volkswagen dealerships. Because of this amenity no longer working, I do not have access to a backup camera, the SOS feature, safety sensors, navigation, control to the dashboard (I cannot set an accurate time), hands free phone connection to the screen and the many other necessities that are directly linked to the infotainment system. My husband and I are expecting our first baby any day now, and we purchased this car specifically for the safety features — now we no longer have them. The part to fix this issue has been on back order with Volkswagen for quite a long time and I cannot get a definite answer from anyone as to when it will be back in stock. Multiple dealerships and car technician businesses have relayed to us that this is an issue they have seen many times with the newer Volkswagen models. They have confirmed that nobody has a timeline on when the part will be back in, and the only way for my husband and I to stay updated about the status of the back order part is to consistently call the Volkswagen dealership for an update. This issue occurred at the beginning on July, with no warning signs. The screen cut off and that was the end of it. We have spent over $500 getting diagnostics and trying to solve this issue, but we have had no luck and no help. Volkswagen states on its official website, “For us, integrity means taking a stance. Integrity acts as an inner compass to do the right thing out of our own conviction – regardless of economic or social pressure,” and we feel very strongly that this is an issue of safety and utmost importance.

NHTSA ID
11763102
Incident
Jul 3, 2026
Engine
Filed Sep 8, 2026

We were told by Salem County Volkswagent that there is an issue with the hood latch on our 2022 Volkswagent Atlas which may render it impossible to open the hood. The cable/latch/other part(s) is/are nearing failure and will render it impossible to open hood of vehicle.

NHTSA ID
11762815
Incident
Sep 8, 2026
Electrical
Filed Aug 28, 2026

The infotainment head unit crashes and reboots intermittently, sometimes within minutes of starting the vehicle. When it crashes while the vehicle is in reverse, the rearview camera image freezes on screen or goes completely black. The vehicle is available for inspection on request. This is a safety risk because the camera provides no usable image at the moment it is needed. A frozen image is worse than a black one, since it shows a stale view of the area behind the vehicle that looks normal. I back out of a residential driveway daily and have two young children. The system has malfunctioned since delivery. O'Meara Volkswagen of Thornton, CO worked on it several times under warranty for related CarPlay and navigation faults and applied software updates that did not fix it. In June 2026 Volkswagen pushed an over-the-air update, bringing the unit to software 0890, the current level for this vehicle. The crashes and camera failures have continued for months since. No open recalls apply to my VIN. There is no warning lamp or message beforehand. The screen simply freezes or goes black, then reboots, taking about [30 seconds] to return. Early symptoms were CarPlay dropouts and navigation problems shortly after delivery, progressing to full system crashes over the past year.

NHTSA ID
11760413
Incident
Aug 28, 2026
Electrical
Filed Aug 26, 2026

The contact owns a 2022 Volkswagen Atlas. The contact stated that the infotainment screen previously failed to operate as intended, and the dealer performed a software update; however, the failure persisted. The dealer repaired the driver's and passenger's side air bags because the air bag warning light was illuminated. The contact stated that the infotainment screen went blank and was inoperable. The failure caused the rear-view camera to not display an image while reversing. The vehicle was taken back to the dealer, who determined that the infotainment screen and the module needed to be replaced, but the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 31,390.

NHTSA ID
11759673
Incident
Apr 1, 2026
Mileage
31,390 mi
Fuel system
Filed Aug 21, 2026

The vehicle stalled and shut off while in traffic. It has happened previously and dealership says it is an issue with the charcoal canister with an unknown way to fix it.

NHTSA ID
11758576
Incident
Aug 18, 2026
BrakesDriver assistanceElectrical
Filed Aug 11, 2026

Software update for the vehicle. Since we have completed the update we have had issues with the Radio unit flashing in and out intermittenly and finally the unit went black and will not work at all. This is now showing multiple fault codes including. Engine control module 1 (U105400), Brakes 1(C102D00), Adaptive Cruise Control (U112100), Dash Board (U111000), Gateway (U105400), Telematics Communication Unit (B104914, U112100,B1916f4), Light Control Left 2 (U140700,C123AFA) Light Control Right 2 (C123AFA). None of these codes started till the System update happened.

NHTSA ID
11756322
Incident
Jul 31, 2026
BrakesDriver assistanceEngine
Filed Aug 10, 2026

i was exiting HWY 45 at highway speed. the car began to stutter, i lost control of the propulsion of the vehicle, the breaks did not seem to work, the EPC light came on after rolling to a stop. i had to put the car in park and upon turning the car off and back on the cars EPC light went off and i was able to drive it home. it now sits in my driveway and has not been moved since.

NHTSA ID
11755826
Incident
Aug 8, 2026
Powertrain (other)
Filed Aug 8, 2026

While traveling at highway speeds with my family on our way to a college visit, the vehicle suffered a sudden, catastrophic loss of propulsion due to a complete breach of the automatic transmission oil cooler lines (Part numbers: 3QF317801C and 3QF317820C). The breach caused hot, pressurized transmission fluid to violently spray out of the vehicle, covering the highway and completely coating the vehicle traveling directly behind us, creating an immediate multi-car road hazard. The sudden loss of fluid instantly destroyed the transmission internals, disabling the vehicle on a high-speed highway and requiring us to be towed to a Volkswagen dealership. The certified VW dealership technicians inspected the vehicle and explicitly identified the issue as a factory assembly flaw. They confirmed that these two parallel, closed-loop fluid lines were routed from the factory with zero clearance, causing them to rub together under normal engine vibration until friction wore a hole through both walls. This built-in engineering and routing defect poses a severe safety hazard due to sudden, un-alerted power loss in fast-moving traffic and the spraying of highly flammable fluid onto hot engine components and surrounding vehicles.

NHTSA ID
11755619
Incident
Aug 1, 2026
Electrical
Filed Jul 27, 2026

While driving my 2022 Volkswagen Atlas, the infotainment system began malfunctioning. The audio stopped working intermittently, the touchscreen went black and displayed corrupted graphics, and the backup camera repeatedly cuts in and out or fails to display anything. Pressing the backup camera button can cause the infotainment system to shut down completely. I attempted to reset the system through a soft reset by pressing the power/volume button for 20+ seconds and when that didn't work I did a hard reset by disconnecting the battery for 15- 20 mins, but the issue persists. Because the camera is unreliable or unavailable when reversing or for my blind spots, I believe this creates a safety hazard by reducing rear visibility and increasing the risk of a backing collision and side collisions

NHTSA ID
11752976
Incident
Jul 2, 2026
Engine
Filed Jul 21, 2026

This car has increasingly started stalling out as I come to a stop in traffic at lower speeds. There is no consistent pattern behind when it will occur. At times, I feel my car's engine start to shudder like it's going to stall, but it is not immediately followed by stalling. I have taken it to a dealer last month because it stalled at least three times in a month. They replaced the battery because they couldn't find cause, and this past Sunday, the car stalled as I pulled into a parking spot and shut off. Each time, I have my auto engine off disengaged. It is NOT the engine turning off at a red light and re-engaging when I take my foot off the brake. The car will turn off and not throw any error codes, making it impossible for techs to determine the problem. The dash will tell me to "Please start engine manually" and it has started up each time.

NHTSA ID
11751841
Incident
Jul 19, 2026
Exterior lighting
Filed Jul 9, 2026

Daytime running light went out and needs the whole assembly to be replaced which is $1400+ from the dealership. Vehicle is barley 4 years old

NHTSA ID
11749401
Incident
Jun 1, 2026
Exterior lighting
Filed Jul 8, 2026

The Daylight Driving Lights have failed 2X. Very expensive fix. Seems to be a common problem.

NHTSA ID
11749159
Incident
Jun 15, 2026
Filed Jul 1, 2026

The hood release latch/cable is broken. It worked when we took it into the dealer for a blend door actuator repair and oil change. The dealer claims it is a “known issue” for this model vehicle but they can’t repair it at no cost, despite it working just fine when we dropped it off. If this is a known issue (which I’ve seen many complaints about it online) then VW should be repairing or replacing the defective parts, not forcing that expense onto consumers.

NHTSA ID
11747710
Incident
Jun 29, 2026
Engine
Filed Jun 26, 2026

Description of the Issue: I am filing a complaint regarding a premature coolant leak and failure of the engine water pump on my 2022 Volkswagen Atlas. The vehicle was taken to an authorized Volkswagen dealership for an unrelated safety recall service. During their multi-point inspection, the dealership technicians officially diagnosed a coolant leak coming directly from the water pump. At only 70,000 miles, this component should not be failing. This constitutes a major safety hazard. If left unrepaired, a water pump leak leads to sudden engine overheating, loss of power, and potential catastrophic engine failure while driving, placing the driver and passengers at severe risk on the road. Volkswagen has a well-documented history of premature water pump failures across several models. I request that the NHTSA investigate this known defect in the 2022 model year to hold the manufacturer accountable and prevent future safety incidents.

NHTSA ID
11746821
Incident
Jun 23, 2026
Exterior lighting
Filed Jun 26, 2026

Hello, I have a 2022 VW Atlas with 54,250 miles. I noticed today when I started up by car that the DRL (daytime running lights) was dimmed to the point where I didn't even notice it on. This seems to be an issue with Volkswagen Atlas's years 2021-2023. It is currently out and anyone can come look at it at anytime. This seems to be a larger issue, many people complaining about this online and the cost to replace / fix the issue is over $1500 with parts and labor. The design makes it so the entire headlight needs to be replaced. Without daytime running lights, I feel like I am not seen as easily so I could be in an accident much easier. I brought the issue to the dealer and they said they see a lot of these failing between 40K - 60K miles. No warning, one day it was working the next it wasn't.

NHTSA ID
11746755
Incident
Jun 25, 2026
Airbags
Filed Jun 21, 2026

I started the car to cool off and stepped out of the car and the curtain airbags deployed on both sides of the vehicle.

NHTSA ID
11745516
Incident
Jun 21, 2026
Exterior lighting
Filed Jun 2, 2026

The Daytime Running Lights are integrated into the headlight assembly so when the ights fail they cannot be replaced by the car owner by replacing a bulb. They also fail at very low mileage. Mine have failed before 70k miles. To replace the DRL the entire housing must be replaced and this costs upwards of $2k per headlight or $4k for both. That is almost 10% of the purchase price of the car! For headlights that the owner should be able to buy and replace themselves for $60

NHTSA ID
11741478
Incident
Feb 1, 2026
AirbagsBody & structureSeat belts
Filed May 30, 2026
Crash reported

All the airbags in the car deployed from a minor impact; it is available for inspection.

NHTSA ID
11741017
Incident
Jan 12, 2026
AirbagsEngine
Filed May 23, 2026

Ever since I bought this vehicle, it stalls randomly. Apparently this is a major issue with this car and complaints are all over the Internet by owners. I have a child and I am afraid to drive the car. I have bought the car to get fixed and it is still stalling. It appears that thousands of people have the same issue as some sort of canister needs to be replaced but even shortly after it is replaced, my vehicle stalls along with everyone else’s. Also, my info entertainment center has issues and my airbag has an error code right now. From what I am reading, this vehicle is a major hazard and is very dangerous to drive.

NHTSA ID
11739751
Incident
May 23, 2026
AirbagsBrakesElectrical
Filed May 15, 2026

The contact owns a 2022 Volkswagen Atlas. The contact stated that while his wife was driving at an undisclosed speed, the emergency brake engaged without warning. All the warning lights were illuminated. The windows went up and down without application. The vehicle was taken to the local dealer for NHTSA Campaign Number: 22V152000 (Air Bags). The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Volkswagen South Towne Service and Parts Department: 11000 Frontage Rd, South Jordan, UT 84095, where it was diagnosed that the driver door module had failed. The vehicle was repaired. The manufacturer was contacted, who informed there was no warranty coverage and no additional assistance was provided. The failure mileage was approximately 10,000.

NHTSA ID
11738050
Incident
Jul 1, 2022
Mileage
10,000 mi
Engine
Filed Apr 29, 2026

I had the thermostat and water pump replaced at 57k miles. At 125k it needs to be replaced again. Costing me another $1700. I have read about numerous complaints about this issue.

NHTSA ID
11734524
Incident
Apr 29, 2026
Engine
Filed Apr 22, 2026

On multiple occasions the vehicle's engine will stall out in traffic when breaking. It happens every few weeks randomly. To correct the stall, I need to place the vehicle into park and restart the engine.

NHTSA ID
11733052
Incident
Apr 22, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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