RoadVitals

2002 Volkswagen Beetle Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
165
Latest Oct 1, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 11, 2002

What this page shows

Our database holds 165 NHTSA owner-reported complaints for the 2002 Volkswagen Beetle. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 165 · page 1 of 7

ElectricalEngine
Filed Oct 1, 2024

Unknown

NHTSA ID
11617386
Incident
Oct 1, 2024
BrakesDriver assistance
Filed Apr 9, 2023

I was driving down the road an the car started accelerating all by it's self so I pulled over but every time I let off the break it acted like I had the gas to the floor. The O2 sensor wire's shorted and burnt up the ECM making the CPU light to come on.

NHTSA ID
11516155
Incident
Apr 2, 2023
Electrical
Filed Apr 3, 2021
Fire reported

I WAS DRIVING ON THE HIGHWAY WITH MY DAUGHTER AND GIRLFRIEND WHEN SUDDENLY THE CAR CAUGHT AN ELECTRICAL FIRE OUT OF NOWHERE. I PULLED OVER AND CLOUDY SMOKE WAS ARISING LUCKILY THE STATE TROOPER HAD A FIRE EXTINGUISHER TO PUT IT OUT BEFORE THE CAR CAUGHT ON HEAVY FLAMES.

NHTSA ID
11406203
Incident
Apr 2, 2021
Mileage
128,000 mi
Brakes
Filed May 17, 2018

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING 60 MPH, THE ABS MAIN CONTROL UNIT INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE ABS WAS MALFUNCTIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VOLKSWAGEN OF OAKLAND, 2740 BROADWAY, OAKLAND, CA 94610) WHO STATED THAT THERE WERE NO ACTIVE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,605. *TT

NHTSA ID
11096497
Incident
Jun 27, 2016
Mileage
89,605 mi
AirbagsBody & structure
Filed May 4, 2018
Crash reported

VEHICLE WAS IN MOTION (ABOUT 25 MPH) WHEN A FRONT END COLLISION OCCURRED WHICH RESULTED IN THE PASSENGER SIDE AIRBAG ACTIVATING ONLY. THE DRIVER SIDE STEERING WHEEL AIRBAG DID NOT ACTIVATE. DRIVER'S FACE HIT THE STEERING WHEEL.

NHTSA ID
11091672
Incident
May 3, 2018
Mileage
102,000 mi
Brakes
Filed Aug 17, 2017

ABS TRACTION CONTROL SYSTEM MALFUNCTIONING, TOLD BY DEALER AND MECHANIC THAT THE CONTROL MODULE IS DEFECTIVE. THE ABS KICKS IN EVEN WHEN NOT BRAKING AND NO LIGHT ON. CAR ABRUPTLY SWERVES AS BRAKES ENGAGE ONE WHEEL ONLY. THE DEALER SAID THERE IS NO RECALL FOR MY VIN NUMBER BUT THE PART IS THE SAME NUMBER AS THE ONE FOR OTHER LISTED RECALLS. I CALLED VW AMERICA AND THEY ARE UNWILLING TO TAKE RESPONSIBILITY. THE COST TO REPLACE AND REPROGRAM THE NEW MODULE IS $2,000

NHTSA ID
11016038
Incident
Aug 15, 2017
Mileage
90,000 mi
Airbags
Filed Oct 27, 2016

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10919283
Incident
Oct 17, 2016
Brakes
Filed Oct 11, 2016

THE CAR WAS DRIVEN IN THE MORNING THEN PARKED AT MY HOME. WHEN I WENT TO USE IT AGAIN IT WILL NOT COME OUT OF PARK. THE LIGHT WILL NOT GO OUT SO THAT I CAN PULL THE GEAR SHIFT OUT OF PARK.

NHTSA ID
10915301
Incident
Oct 10, 2016
Mileage
150,000 mi
Body & structure
Filed Aug 10, 2016

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE CONVERTIBLE. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, WATER SUDDENLY LEAKED INTO THE CABIN OF THE VEHICLE AND ONTO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

NHTSA ID
10894695
Incident
Aug 9, 2016
Mileage
29,000 mi
Electrical
Filed Aug 5, 2016

WE PURCHASE OUR 2002 VW BEATLE FROM A PRIVATE 6 YEARS AGO. WE HAVE REPLACED THE FUSE BOX ABOVE THE BATTERY ON 3 PREVIOUS OCCASIONS AS THE BOX SHORTS OUT AND MELTS CAUSING THE CAR TO TURN OFF AND NOT RESTART. THE FIRST TWO TIMES WE HAD REPAIR FACILITIES FIX THE PROBLEM TO THE TUNE OF $500 PLUS EACH TIME. THE 3RD TIME THIS HAPPENED I ORDERED THE PART ON LINE AND DID THE REPAIR MYSELF. WELL IT JUST BURNED OUT AGAIN THIS WEEK WHICH NOW MAKES 4 TIMES IN A 6 YEAR HISTORY THIS HAS OCCURRED. I TALKED WITH VW CONCERNING THIS AND THEY SAID THE CABLE WAS TOO SMALL WHEN VW FIRST MANUFACTURED THE CAR. SO THE 3RD TIME IT WENT OUT I REPLACED THE SO CALLED FAULTY CABLE AS WELL. WELL I GUESS THAT WASN'T THE PROBLEM AS I SAID IT NOW BURNED UP AGAIN AND THAT WAS REPLACING THE CABLE AND GOING TO A LARGER GAGE SIZE WIRE THAT VW SUGGESTED. NOT WHAT SHOULD I JUST EXPECT IT TO HAPPEN AGAIN. NEEDLESS TO SAY I HAVE SEEN THIS SAME COMPLAINT SEVERAL TIMES WHEN IS VW GOING TO STAND UP AND TAKE RESPONSIBILITY. I KNOW HAVE SPENT OVER $1500 FIXING THE SAME THING NOW FOR THE 4TH TIME. VERY DISAPPOINTING VW.

NHTSA ID
10893554
Incident
Aug 3, 2016
Mileage
102,000 mi
Electrical
Filed Jul 14, 2016

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 15 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DIED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED SEVERAL OTHER TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. ...UPDATED 08/15/16 *BF THE CONSUMER STATED THE ALTERNATOR WAS REPLACED AND THE BATTERY WAS CHARGED. *JS

NHTSA ID
10884900
Incident
Jul 13, 2016
Mileage
135,000 mi
Body & structureInterior & seats
Filed May 12, 2016

THE INTERIOR SMELLS STRONGLY OF CRAYONS AND WILL NOT GO AWAY WITH SHAMPOOING, CLEANING AND/OR OTHER METHODS OF ODOR REMOVAL. THE ODOR IS VERY STRONG AND RUBS OFF ON CLOTHING AND SKIN WHILST SEATED.

NHTSA ID
10864673
Incident
Oct 30, 2015
Mileage
54,000 mi
Driver assistanceEngine
Filed Apr 2, 2016

WHEN I DRIVE THE CAR GO SLOW THEN FAST

NHTSA ID
10853113
Incident
Mar 25, 2016
Electrical
Filed Mar 9, 2016

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

NHTSA ID
10845673
Incident
Jan 11, 2003
Mileage
8,000 mi
Airbags
Filed Jun 3, 2015

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER PREVIOUSLY REPLACED THE AIR BAG SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/18/2017*CN

NHTSA ID
10723143
Incident
Jul 10, 2010
Mileage
70,000 mi
Airbags
Filed May 11, 2015
Crash reported

I WAS STRUCK BY A DRIVER ON THE FREEWAY GOING ABOUT 30 MPH WHO WAS SWITCHING LANES AND HIT MY DRIVER SIDE TIRE AND DRIVER SIDE FENDER ON MY CAR. MY AIRBAGS DID NOT DEPLOY. I HAVE CONTINUOUSLY CONTACTED AND HAD MY VEHICLE SERVICED FOR THE DEFECTIVE AIRBAG SEVERAL TIMES. I AM A SINGLE MOTHER OF TWINS AND THIS IS MY ONLY CAR SO I COULD NOT TAKE THE VEHICLE IN EVERY TWO TO FOUR WEEKS FOR THIS SAME PROBLEM THAT HAS LASTED SINCE I PURCHASED THE VEHICLE. I HAVE ALL THE RECORDS SHOWING ALL THE TIMES I HAVE TAKEN THE VEHICLE IN TO GET THE AIRBAG LIGHT FIXED AND EVERY TIME THE VW COMPANY FIXED IT A FEW DAYS TO A WEEK LATER IT WOULD COME BACK ON. THIS HAS BEEN GOING ON SINCE AUGUST OF 2006.

NHTSA ID
10715573
Incident
May 10, 2015
Exterior lighting
Filed Nov 17, 2014

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS AND TAIL LIGHTS FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

NHTSA ID
10658624
Incident
Sep 27, 2002
Mileage
32,000 mi
AirbagsDriver assistanceElectrical
Filed Oct 5, 2014
1 injury reported

BOUGHT THIS VW BEETLE USED. HAD TERRIBLE SMELL, LIKE BURNT CRAYONS. CLEANED IT INTENSELY, INSIDE AND OUTSIDE. THOROUGH DETAIL JOB. STILL SMELLS, CAUSING HEADACHE. AIR BAG LIGHT AND BUZZER STAYED ON EVEN AFTER LATCHING SEAT BELT. CRUISE CONTROL WORKS ERRATICALLY, LUNGING FORWARD SUDDENLY, THEN CHUGS, THEN LUNGES FORWARD QUICKLY AGAIN. SPEED WORKS CONSISTENTLY WHEN CRUISE CONTROL IS NOT ENGAGED. VERY UNSAFE WITH CRUISE CONTROL IN USE. LIGHTING ISSUES. INTERIOR LIGHTS WOULD NOT WORK, UNABLE TO SEE INTERIOR GAUGES IN THE DARK. TURN SIGNALS BLINKING ERRATICALLY, AND NOT IN SYNC. TOOK VEHICLE IN FOR REPAIRS AT AN AUTHORIZED VW DEALER, PAID $1,300.00. STILL NOT WORKING PROPERLY. TOOK IT BACK IN 4 DAYS LATER BECAUSE DRIVERS SIDE WINDOW ALMOST FELL OUT WHILE DRIVING, AND INTERIOR LIGHTING ISSUES STILL DID NOT WORK. WAS CHARGED ANOTHER $600.00. VEHICLE WILL NOT ENGAGE INTO DRIVE POSITION EASILY, AND SOMETIMES NOT AT ALL UNLESS THE STEERING WHEEL IS JERKED ON. DEALER SAID SENSORS WERE THE PROBLEM, AND THAT I WILL NEED TO BRING IT BACK AGAIN TO HAVE THE CRUISE CONTROL FIXED AT A COST OF $250.00. I AM SCARED TO DRIVE THIS VEHICLE NOW. THERE SHOULD BE SOME RECALLS ON THE SMELL ISSUE, AND THE AIR BAG/SEAT BELT ISSUE. ALSO CRUISE CONTROL ISSUE, BECAUSE I HAVE BEEN TOLD IT IS ASSOCIATED WITH THE ELECTRICAL PROBLEMS. *TR

NHTSA ID
10641558
Incident
Sep 25, 2014
Mileage
122,000 mi
Airbags
Filed Aug 30, 2014
Crash reported2 injuries reported

ON FRIDAY, AUGUST 15, 2014 AT 12:19 PM, I REAR ENDED A TOYOTA HIGHLANDER AT A SPEED OF ABOUT 30 MPH. MY PASSENGER WAS NOT WEARING A SEAT BELT AT THE TIME OF THE ACCIDENT AND ON IMPACT MY PASSENGER WAS EJECTED OUT OF THE SEAT AND SMASHED HER HEAD OFF THE WINDSHIELD AND THEN ONTO THE DASHBOARD. ALSO SHE HIT HER LEGS OFF THE GLOVE BOX HARD ENOUGH THAT SHE COULD NOT WALK AFTER THE ACCIDENT. THE WINDSHIELD IS SMASHED AND THE GLOVE BOX DOOR IS BROKEN. I ON THE OTHER HAND HAD MY SEAT BELT ON, BUT MY SIDE OF THE CAR HAD SUSTAINED THE MOST DAMAGE, BUT NEITHER THE DRIVER OR PASSENGER AIR BAGS DEPLOYED. *TR

NHTSA ID
10629523
Incident
Aug 15, 2014
ElectricalOther / unspecified
Filed Jul 1, 2014
Fire reported

ON JUNE 13TH I WAS DRIVING MY CAR AND I WENT TO TURN OFF THE AC AND IT MADE A LOUD CLICKING NOISE, AFTER THE NOISE THE AC WOULDN'T TURN OFF SO I ENDED UP DRIVING 3 HOURS WITH THE AC FULL BLAST. A FEW DAYS AFTER THIS I WAS ABLE TO TURN OFF THE AC, AND LEFT IT LIKE THIS FOR ABOUT 2 WEEKS. AT THIS POINT THE MIDDLE KNOB WAS STUCK AND THE AC WOULD RANDOMLY WORK AND NO LONGER WOULD TURN AT ALL. ON JUNE 30TH AS I WAS LEAVING THE PARKING LOT OF MY APARTMENT AND WENT TO TURNED ON THE AC, IT MADE A WEIRD NOISE BUT I CONTINUED DRIVING ANYWAYS. THE AC STOPPED WORKING SO I TURNED THE KNOB AGAIN AND I STARTED GETTING A BURNING SMELL, I LOOKED DOWN AND SAW SMOKE COMING OUT FROM BEHIND THE KNOB SO I DROVE BACK TO MY APARTMENT BECAUSE I DECIDED IT WASN'T SAFE TO DRIVE ON THE FREEWAY. IN A MATTER OF A MINUTE THE SMOKE GOT WORSE AND STARTED COMING OUT FROM THE ENTIRE AREA UNDER MY RADIO. I PARKED MY CAR ONCE I GOT BACK HOME AND STOOD OUTSIDE AS I ALLOWED MY CAR TO AIR OUT, NOT LONG AFTER THIS I SAW FLAMES COMING OUT FROM THE MIDDLE KNOB AND GROWING BIGGER. I WAS LUCKILY ABLE TO PUT IT OUT WITH A CUP OF WATER AND WAS FORCED TO CALL 911 TO MAKE SURE THE FIRE WAS COMPLETELY OUT. THIS IS ONE OF THE WORST EXPERIENCES THAT HAS EVER HAPPENED TO ME AND IT WAS TERRIFYING, IF I DIDN'T HAVE A CUP OF WATER AT THE TIME THE FIRE COULD HAVE EASILY BURNED UP THE REST OF MY CAR IN A MATTER OF SECONDS. *TR

NHTSA ID
10607529
Incident
Jun 30, 2014
Mileage
88,900 mi
Airbags
Filed Mar 29, 2014
Crash reported1 injury reported

THE DRIVER'S SIDE AIR BAGS DID NOT DEPLOY AS THEY SHOULD HAVE IN A HEAD ON CAR ACCIDENT. SOMEONE HIT MY CAR IN THE RIGHT REAR END AND I LOST CONTROL OF THE CAR AND IT CAREENED HEAD FIRST INTO A TREE. BEFORE THE CAR WAS HIT IT WAS GOING ABOUT 30 - 35 MPH BUT AFTER IT WAS HIT IT WENT FASTER, I CAN'T SAY HOW MUCH (I ESTIMATED ABOVE). I WAS THE DRIVER AND ONLY OCCUPANT. THE CAR WAS TOTALED BUT THE AIR BAGS DID NOT DEPLOY AS THEY SHOULD HAVE. I GOT WHIPLASH (REAL WHIPLASH) AND INJURED MY HIP AS IT BROKE THE ARM REST. THE VIN NUMBER I PROVIDED IS FOR THIS CAR THAT WAS TOTALED - IT'S NO LONGER ON THE STREET. *TR

NHTSA ID
10575471
Incident
Feb 7, 2008
Mileage
55,000 mi
Airbags
Filed Oct 29, 2013
Crash reported1 injury reported

I WAS SITTING IN STANDSTILL TRAFFIC, BY MYSELF, WAS HIT FROM BEHIND AT FULL FREEWAY SPEED, FORCED INTO THE CAR IN FRONT OF ME, RESULTING IN A DOMINO EFFECT AND A 6 CAR PILE UP. I SUSTAINED BOTH FRONT END AND BACK END DAMAGE, TOTALING MY CAR, MY PASSENGER AIRBAG DEPLOYED (AGAIN, I WAS ALONE) THE DRIVERS SIDE ONE DID NOT, FORCING ME INTO THE STEERING WHEEL AND DASHBOARD. I AM CURRENTLY UNDER A DOCTORS CARE. *TR

NHTSA ID
10549917
Incident
Oct 19, 2013
Mileage
103,000 mi
AirbagsSeat belts
Filed Sep 24, 2013

THE FRONT SEAT BELT BUCKLE BECOMES DEFECTIVE AND SETS AN AIRBAG CODE MAKING THE AIR BAG LIGHT TURN ON AND POSSIBLY NOT WORK. THIS IS THE THIRD TIME I HAVE HAD TO REPLACE THE BUCKLE ON THIS VEHICLE IN 187,000 MILES. I HAVE CHECKED A NUMBER OF VW CLUB FORUMS AND HAVE FOUND THIS IS A VERY COMMON ISSUE ON THESE VEHICLES. I FEEL THIS IS A SAFETY ISSUE THAT NHTSA SHOULD LOOK INTO. *JS

NHTSA ID
10545194
Incident
Sep 3, 2013
Mileage
178,000 mi
Powertrain (other)
Filed Aug 16, 2013

THIS IS MY DAUGHTERS CAR AND WE ARE CONCERNED ABOUT THE SAFETY OF IT WITH HER GOING TO SCHOOL AND WORK. IT HAS BEEN JERKING VERY HARD ENOUGH TO THROW YOU WHOLE BODY FORWARD I JUST CAN'T BELIEVE THE COMPLAINTS I'VE SEEN WITH THIS CAR I WOULD HAVE NEVER BOUGHT IT KNOWING ALL THESE PROBLEMS. PARENTS CONCERNED PLEASE HELP TO GET FIXED. VW SHOULD BE HELD ACCOUNTABLE AND FIX THESE DANGEROUS ISSUES I PRAY EVERYDAY SHE IS OK DRIVING, CAN'T AFFORD TO GET ANOTHER CAR LET ALONE FIX IT!!! ALSO HAVE HAD OTHER ISSUES TOO BUT THIS ONE IS THE MOST CONCERNING!! *TR

NHTSA ID
10535737
Incident
Jul 2, 2013
Engine
Filed Jul 27, 2013

THE VW NEW BEETLE I JUST GOT HAS A STRONG INTERIOR SMELL OF CRAYONS. IS THIS HARMFUL TO OUR HEALTH? *TR

NHTSA ID
10532152
Incident
Jul 27, 2013

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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