RoadVitals

2018 Volkswagen Beetle Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Sep 24, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Sep 16, 2018

What this page shows

Our database holds 16 NHTSA owner-reported complaints for the 2018 Volkswagen Beetle. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–16 of 16

Airbags
Filed Sep 24, 2025

The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact parked the vehicle, and the vehicle was no longer driven due to safety concerns. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11689513
Incident
Oct 24, 2024
Airbags
Filed Sep 24, 2025

The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated the front passenger's side air bag warning light was illuminated. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID
11689418
Incident
Aug 24, 2025
Mileage
80,000 mi
Airbags
Filed Aug 25, 2025

The contact's wife owns a 2018 Volkswagen Beetle. The contact’s wife received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11682944
Incident
Dec 18, 2024
Filed Jul 29, 2025

The ignition failed to release the key and turn off the engine. According to the service writer at New Century Volkswagen in Glendale, CA, this is a known problem with older model Volkswagens. The part which will fix the ignition, is back-ordered for six months, leaving many vehicles in a dangerous state. I have written to.volkswagen of America customer service but no solution or resolution was provided.

NHTSA ID
11677002
Incident
Jul 4, 2025
AirbagsFuel system
Filed Jul 9, 2025

The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the contact that there was a strong fuel odor coming from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed with a major fuel leak. The mechanic replaced an unknown part with a part purchased from a Volkswagen dealer. The contact stated that the fuel leak was corrected; however, an unknown repair needed to be performed. The vehicle was not repaired. The Kia dealer the vehicle was purchased from, was notified of the failure, and informed the contact to tow the vehicle to their location for diagnostic testing and repair. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

NHTSA ID
11672219
Incident
Jun 29, 2025
Mileage
78,000 mi
AirbagsInterior & seats
Filed Apr 5, 2025

I've owned this car for nearly two years. On April 3, 2025, I took my car to Niello VW. A service person told me he'd just had a VW Beetle with the same problem, just the passenger's side. Since there was nothing jamming the glide rails, there was no reason for the seat to be stuck. I took the car to a car upholstery shop because they specialize in removing car seats. The person had a hard time removing my seat, but he did. He said one of metal teeth like glides or steel buttons was broke. There are three on each side of the car seat. It was only on the right side of the driver's seat. The driver's seat is stuck and unable to be adjusted to the driver's leg length. There was nothing jammed in the lock that caused this to be stuck. I have owned 4 VW Beetles and I've never had a problem like this. It's very expensive about $1000 to repair. Mine is 2018 VW Beetle. I should not have a problem like this. I am reporting this because other VW Beetle owners have had to same problem. I did have the air bags repaired a recall.

NHTSA ID
11652966
Incident
Apr 2, 2025
Airbags
Filed Nov 26, 2024

The contact owns a 2018 Volkswagen Beetle. The contact stated that while the vehicle was parked, the air bag warning light illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 96,000. VIN tool confirms parts not available.

NHTSA ID
11627501
Incident
Sep 26, 2024
Mileage
96,000 mi
Airbags
Filed Nov 19, 2024

The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11626239
Incident
Oct 30, 2024
Electrical
Filed Jan 27, 2022

Driver and passenger windows go down all by themselves without the key even being in the ignition. Yes it is available to be fixed. My safety could be at risk if the window goes down and i'm not at home and some stranger lets themselves in my car and waits for my return. I've gone to break and i go out to my car and the window is half down. Dealership replaced something related to the windows unknown to exactly what. No bells or whistles its happened at least 6 times now once on the passenger side the rest on the drivers side. Started when it got really really cold out.

NHTSA ID
11449170
Incident
Jan 27, 2022
Driver assistance
Filed Oct 8, 2021

At normal speeds driving down the road traction control will come on and break the vehicle and jerk the steering Will.

NHTSA ID
11436111
Incident
Oct 8, 2021
EngineFuel system
Filed Sep 12, 2021

2018 Beetle with 2.0 TSI. Vehicle is extremely well maintained and all work has been done by VW dealers. This is not our primary vehicle and, as a result, it only has about 8600 miles. Stopped at a store for a few minutes. Vehicle would not restart. Many fault lights appeared on the dash (e.g., battery, check engine, EPC). Pushed vehicle into another area of the parking lot where there was more room in case it needed to be towed. Waited a few minutes and tried to restart. Vehicle sputtered and seemed to be running on only 1 or 2 cylinders for a few seconds. Gave it a little gas, all lights went off, full engine power resumed. Sat there a few minutes evaluating engine performance, everything seemed fine. Decided to head to the dealership instead of going home. After about 2 miles engine stopped running. Many fault lights appeared including battery, EPC, check engine, and so many others I can’t even recall. Had almost no steering. Struggled to coast vehicle to shoulder. Weather was very hot and traffic was heavy, not a pleasant situation or place to get stranded. Waited a minute or two. Tried to restart. Vehicle coughed, sputtered, and shook like it was only running on 1 cylinder. Shut vehicle off and sat. Tried to restart 2 or 3 more times without success. On next attempt vehicle sputtered to life, lights went off, and full power resumed. Tested engine performance and it seemed fine. EPC light came on. Still heading to the dealership. Got another 1.5 miles or so. EPC and check engine light came on. Another engine failure. Super heavy traffic on a 6-lane highway. Luckily I had enough speed to coast off the road and into a dirt parking lot. Many fault lights on the dash. Waited a few minutes. Tried to restart vehicle, no luck. Vehicle was towed to closest VW dealership. Absolutely terrifying and horrific 3 hours.

NHTSA ID
11432645
Incident
Sep 10, 2021
Electrical
Filed Jun 20, 2021

Center dash screen goes black occasionally which prevents using the backup camera, radio, and phone. Sometimes it will reboot by itself after several minutes, other times I have to shut the car off, wait, and restart the car. It doesn’t always reboot the first time. This has happened at least 6 times.

NHTSA ID
11421571
Incident
Jun 2, 2021
Electrical
Filed Mar 3, 2021

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE WINDOWS WOULD LOWER AND RAISE INDEPENDENTLY, AND WITHOUT WARNING. THE CONTACT STATED THAT THE EPC WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE LOSS POWER WHEN LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

NHTSA ID
11398926
Incident
Mar 2, 2021
Mileage
38,000 mi
Electrical
Filed Jan 4, 2020

THE DRIVER SIDE WINDOW IS DEFECTIVE. THE WINDOW SHUTTERS UP & DOWN ALL BY ITSELF, BOTH IN PARK, AND WHILE DRIVING. WHEN IT DOES THIS, I CAN'T SHUT THE WINDOW USING THE WINDOW UP & DOWN BUTTON. THE WINDOW GOES DOWN 1/2 WHILE DRIVING AND THEN LOCKS. I HAD IT TO TYNANS DEALERSHIP IN AURORA CO 3 TIMES NOW. THEY REPLACED THE LOCKING MECHANISM BACK IN OCT. IT HELPED FOR ABOUT A MONTH. NOW IT IS DOING IT AGAIN. THERE ARE TIMES I HAVE GONE INTO THE STORE, CAME BACK OUT, AND MY WINDOW WAS DOWN 1/2 WAY - AND I NEVER ROLLED IT DOWN! I NEVER LEAVE MY WINDOWS DOWN WHILE AWAY FROM THE CAR. I WISH I COULD ATTACH VIDEO - HERE IS THE YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=_Q6OWMB_F5I

NHTSA ID
11297097
Incident
Oct 1, 2019
Mileage
7,500 mi
Electrical
Filed Sep 30, 2019

THE WINDOW KEEPS SHUTTERING UP & DOWN AFTER GETTING IN THE CAR AND SHUTTING THE DOOR WITH IGNITION ON.. THE WINDOW DOESN'T CLOSE ALL THE WAY, AND THE AUTO DOOR LOCK DOESN'T WORK. THE WINDOW SHUTTERS UP & DOWN ALL ON ITS OWN. BROUGHT CAR TO DEALERSHIP THEY REPLACED THE DOOR LOCK. THIS STILL DID NOT FIX THE PROBLEM. I HAVE A VIDEO SHOWING THE ISSUE AFTER THE DOOR LOCK WAS REPLACED.

NHTSA ID
11258975
Incident
Sep 12, 2019
Mileage
9,000 mi
Filed Sep 16, 2018

SINCE PURCHASING MORE THAN 7 MONTHS AGO, VEHICLE'S BLIND SPOT MONITORING SYSTEM FAILS TO RECOGNIZE APPROACHING VEHICLES AND DOES NOT HAVE AN AUDIBLE ALERT INSIDE THE VEHICLE MAKING IT NEARLY UNUSABLE AND UNSAFE. REAR-CROSS TRAFFIC ALERT SYSTEM GOES CRAZY (INCESSANT BEEPING) AND UNEXPECTEDLY WHEN VEHICLE IS SHIFTED INTO REVERSE. EVEN IF THERE ARE NO VEHICLES AROUND AND THERE IS NOTHING SURROUNDING THE VEHICLE THE SYSTEM WILL GO OFF AND BEEP FRANTICALLY. REAR-CROSS TRAFFIC ALERT FREQUENTLY WILL NOT IDENTIFY OR WARN OF VEHICLES PASSING BEHIND, SUCH AS WHEN TRYING TO BACK OUT OF A PARKING SPACE. VEHICLE'S IN-DASH DISPLAY WILL PERIODICALLY GO BLACK WHEN VEHICLE IS STARTED. VEHICLE'S RADIO SYSTEM WILL DISPLAY RANDOM CHARACTERS FOR THE SONG OR ARTIST, OR DISPLAY THE SAME SONG AND ARTIST FOR 10 MINUTES OR LONGER EVEN THOUGH THE SONG, ARTIST, OR STATIONS HAVE CHANGED. VEHICLE HAS BEEN TAKEN TO THE DEALER MULTIPLE TIMES WITHOUT SUCCESS. VW CORPORATE WAS CONTACTED AND RESPONDED QUICKLY AND WITH CONCERN, BUT DEALER WAS STILL UNABLE TO RESOLVE THE ISSUES.

NHTSA ID
11129732
Incident
Aug 15, 2018
Mileage
250 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .