RoadVitals

2010 Volkswagen Cc Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
84
Latest Dec 14, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
35%
of 242 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Volkswagen Cc submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 84 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 84, in the owner's own words

Airbags
Filed Dec 14, 2021

The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was approximately 151,000.

NHTSA ID
11443766
Incident
Dec 12, 2021
Mileage
151,000 mi
Airbags
Filed Jan 11, 2019

TAKATA RECALL. VW WILL NOT REPLACE THE RECALLED AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR. I CALLED MANY TIMES AND GET MANY NOTICES IN THE MAIL TO GET IT REPLACE. UPON CALLING THEY (VW OF ONTARIO, SAN BERNARDINO AND MORENO VALLEY INCLUDING THE CORPORATE LINE. THAT THERE ARE NO AIRBAGS AND THE MANUFACTURE WENT OUT OF BUSINESS.

NHTSA ID
11166491
Incident
Jan 1, 2019
AirbagsFuel system
Filed Jan 10, 2019

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM FAILED AND CODE NUMBER: P2293 WAS LOCATED. THE DEALER ALSO INFORMED THE CONTACT OF TWO OPEN RECALLS: NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT NOTIFY HIM ABOUT THE RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

NHTSA ID
11166320
Incident
Dec 29, 2018
Mileage
125,000 mi
Airbags
Filed Dec 7, 2018

TAKATA RECALL. I TOOK MY CC FOR RECALL ON THE AIRBAG IN VW DEALER IN COUNTRYSIDE, IL.THE REPLACE THE AIRBAG AND GIVE ME THE CAR BACK WITH AIRBAG ERROR ON THE DASHBOARD.AFTER THAT THEY SERVICE DEPARTMENT TOLD ME THAT I NEED TO CALL FOR APPOINTMENT COME BACK WHEN IS AVAILABLE, PAY THEM $140 FOR DIAGNOSTIC AND THEN THEY CAN TELL ME WHAT IS WRONG WITH MY AIRBAG.THEY WANT ME TO DRIVE MY CAR WITH OUT AIRBAG.

NHTSA ID
11156784
Incident
Dec 6, 2018
Airbags
Filed Oct 30, 2018

AFTER A RECALL ON AIRBAG WAS DONE, TWO WEEKS LATER I TOOK THE CAR IN BECAUSE A AIRBAG LIGHT CAME ON. WAS TOLD ITS CONTROL MODULE FOR PODS ALL, WHICH COSTS $2,357.68. THIS MODULE CONTROLS THE AIRBAGS WHETHER OR NOT THEY GO OFF IN AN ACCIDENT. WELL MINE WENT OUT WITHOUT EVER BEING IN AN ACCIDENT. THE CAR ONLY HAS 76K MILES AND VW TOLD ME IT HAS NOTHING TO DO WITH THE OTHER AIRBAG RECALL AND THAT PART IS ONLY COVERED UNTIL 36K MILES. THIS SUPER EXPENSIVE SAFETY ISSUE SHOULD BE LOOKED AT NOT BE PUT UPON A CUSTOMER.

NHTSA ID
11144173
Incident
Oct 10, 2018
Mileage
76,000 mi
Airbags
Filed Aug 15, 2018

2010 VOLKSWAGEN CC SPORT. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG INFLATOR. *LD *JS

NHTSA ID
11119169
Incident
Jul 1, 2018
Airbags
Filed Jul 19, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GMC OF PERRYSBURG, 26875 DIXIE HWY, PERRYSBURG, OH 43551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11112411
Incident
Aug 16, 2017
Airbags
Filed Jul 3, 2018
Crash reported

TAKATA AIRBAGS I HAD THE RECALL REPAIR DONE, SHORTLY THERE AFTER THE HORN STOPPED WORKING AND THE AIRBAG LIGHT CAME BACK ON. VW WANTS TO CHARGE ME JUST TO LOOK AT IT. MY REF # AT VW IS 180415119. FURTHER MORE I WAS IN AN ACCIDENT WITH A TRACTOR TRAILER ON JUNE 14, 2018 AND THE AIRBAGS DID NOT DEPLOY.

NHTSA ID
11105279
Incident
Jun 14, 2018
Mileage
160,000 mi
AirbagsFuel system
Filed Jun 10, 2018

THERE HAVE BEEN THREE RECALLS ON MY VEHICLE, AND IT HAS BEEN TWO AND A HALF YEARS SINCE THE FIRST ONE AND NO REMEDY HAS BEEN MADE. IT AFFECTS MY FRONT AIRBAGS, WHICH IS EXTREMELY DANGEROUS OR MY PASSENGERS AND MYSELF. ALSO, I HAVE HAD TO TAKE THE CAR INTO THE SHOP FOR MULTIPLE OTHER REASONS CAUSED BY THE FUEL PUMP RECALL ON IT.

NHTSA ID
11100774
Incident
Jan 15, 2016
Mileage
70,000 mi
AirbagsFuel system
Filed May 23, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER HAD FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BURDICK VOLKSWAGEN, 5885 CIRCLE DRIVE E #605B, CICERO, NEW YORK 13039) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

NHTSA ID
11097582
Incident
Feb 22, 2016
AirbagsEngineFuel system
Filed May 10, 2018

MY VEHICLE HAD 2 RECALL NOT RESOLVED WITH VOLKSWAGEN. ONE OF THEM IS 20AE FUEL PUMP MODULE RECALL, WHICH COULD POTENTIALLY CAUSED LOSS OF MOTIVE POWER WHILE IN MOTION. I HAD THIS SYMPTOMS 5 TIMES IN A WEEK, WHEN I DRIVE ON THE STREET THE CAR JUST STALLED. VOLKSWAGEN'S DEALER TOLD ME THE REPAIR IS UNAVAILABLE. THEY HAVE NO ESTIMATION HOW LONG I NEED TO WAIT BEFORE THE REPAIR PARTS AVAILABLE. I DEFINITELY DON'T WANT TO TAKE THE RISK TO CONTINUE DRIVING MY CAR. BUT ALTERNATE TRANSPORTATION IN NOT PROVIDED BY VOLKSWAGEN.

NHTSA ID
11092803
Incident
May 9, 2018
Mileage
80,800 mi
AirbagsElectrical
Filed Mar 16, 2018

HORN HAS STOPPED WORKING. DEALER IS SAYING THAT THE REPAIR NEEDED IS REPLACEMENT OF THE CLOCK SPRING, WHICH HAS NOT BEEN REPLACED YET ON THIS CAR, AND WAS NOT PART OF THE PREVIOUS CLOCK SPRING RECALL (15V483000). CAR HAS HAD A MILD SCRAPING SOUND AROUND THE STEERING WHEEL SINCE I GOT IT AT 12,500 MILES, WHICH IS A KNOWN SYMPTOM OF CLOCK SPRING PROBLEMS. CURRENTLY CAR HAS 105000 MILES. THE TAKATA AIRBAG RECALL SERVICE WAS PERFORMED VERY RECENTLY, WITHIN THE LAST MONTH. THERE IS NO ERROR LIGHT ON CURRENTLY, AIRBAG OR OTHERWISE. BUT I CANNOT PASS STATE INSPECTION WITHOUT THE HORN WORKING. DUE TO THE ORIGINAL REASON FOR THE CLOCK SPRING RECALL ON THIS MODEL, I AM CONCERNED THAT THE AIRBAG MAY NOT BE WORKING PROPERLY, AND ADDITIONALLY, THAT THE CAR IS LESS SAFE FOR NOT HAVING A HORN. I WAS NOT NOTIFIED TO GET SERVICE FOR THE PREVIOUS RECALL, DESPITE HAVING A MODEL THAT WAS KNOWN TO HAVE PROBLEMS.

NHTSA ID
11079877
Incident
Mar 16, 2018
Mileage
105,000 mi
AirbagsElectricalSeat belts
Filed Mar 4, 2018

I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN MY AIRBAG LIGHT WENT ON AND MY STEERING WHEAL STARTED DOING A CLICKING SOUND WHEN I STEER TO THE LEFT OR RIGHT ALL CONTROL PANELS ON MY STEERING WHEEL STOPPED FUNCTIONING INCLUDING THE HORN. I CALLED VOLKSWAGEN AND THEY SAID THAT THEY WOULD CHARGE ME $150 TO ACCESS THE CAR, I TOLD THEM ABOUT CLOCK SPRING AND THEY SAID THAT I WOULD HAVE TO PAY TO GET THAT FIXED. I REALLY DON'T FIND THIS FAIR THAT I HAVE TO PAY TO GET SOMETHING FIXED THAT ORIGINALLY WASN'T DONE CORRECTLY I THINK THAT THEY SHOULD TAKE MORE RESPONSIBILITY FOR THEIR WORKMANSHIP. ALSO MY SEATBELT CLAPS DOCENT WORK I CALLED THEM TO SEE IF THIS IS SOMETHING THAT THEY WOULD FIX BEING A SAFETY ISSUE AND THEY SAID NO. I THINK THAT ALL CAR COMPANIES SHOULD BE RESPONSIBLE FOR SEATBELT AND AIRBAG ISSUES ON A CAR. NOT EVERYONE HAS THE MONEY TO REPLACE SEATBELT CLASP AND MANY PEOPLE LIVE DAY BY DAY ON THERE PAYCHECK.

NHTSA ID
11076133
Incident
Feb 19, 2018
Mileage
70,000 mi
Airbags
Filed Dec 6, 2017

TAKATA RECALL BEEN AWAITING A "NEW SHIPMENT" OF AIRBAGS FOR MONTHS NOW. STILL NO STOCK FOR A FIX

NHTSA ID
11052707
Incident
Oct 1, 2017
Airbags
Filed Dec 4, 2017

THERE WAS A RECALL IN 2015 INVOLVING A CLOCK SPRING IN THE STEERING WHEEL. RECALL DESCRIPTION: HAIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG. A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY. ON FEBRUARY 29, 2016, VW DID A RECALL REPAIR BY INSTALLING A COVER OVER THE CLOCK SPRING. ON NOVEMBER 22, 2017, I WAS DRIVING AND WHEN I MADE A TURN, I HEARD A POP IN MY STEERING WHEEL. MY AIRBAG LIGHT IMMEDIATELY CAME ON ALONG WITH AN AIRBAG ERROR. I LOST THE USE OF MY HORN AND THE CONTROLS ON MY STEERING WHEEL, ALONG WITH MY AIRBAG DEPLOYMENT. I MADE AN APPOINTMENT TO HAVE THIS SEEN ABOUT. I WAS TOLD THAT I HAD TO REPLACE THE CLOCK SPRING FOR A FEE OF $877.88. I QUESTIONED THIS BECAUSE IT WAS A RECALL ISSUE AND WAS TOLD THAT THE REPAIR WAS COVERED FOR 12 MONTHS/12,000 MILES (WHICH EVER CAME FIRST) AND IT WAS OUT OF WARRANTY. FIRST OF ALL, THE CLOCK SPRING WAS NOT REPLACED, A COVER WAS PUT ON IT. HOW DO I NOT KNOW THAT THERE WERE FIBERS IN THE CLOCK SPRING BEFORE THE COVER WAS PUT ON? I FEEL THAT VW TOOK AN EASY WAY OUT OF FIXING A PROBLEM THAT COULD HAVE SERIOUS ISSUES LATER, WHICH I AM NOW EXPERIENCING.

NHTSA ID
11052384
Incident
Nov 22, 2017
Mileage
59,500 mi
AirbagsFuel systemSeat belts
Filed Nov 17, 2017

TAKATA INFLATORS: DEALER REPLACED THE AIRBAGS DUE TO RECALL BUT THE SERVICE LIGHT CAME ON AFTER REPLACEMENT AND DEALER MADE EXCUSES WHEN I TOOK IT IN FOR INSPECTION STICKER. THE DRIVER SEAT BELT SENSOR DOESN'T STOP BEEPING. THE TRUNK LATCH DOESN'T WORK AND DEALER CAN'T FIGURE OUT WHY THE SUSPENSION HAS CRACKING SOUNDS. ALSO HAD A FUEL LEAK WHICH THEY DID FIX. NOT HAPPY WITH MY VW

NHTSA ID
11046964
Incident
Feb 1, 2017
AirbagsEngineFuel system
Filed Nov 5, 2017

WE EXPEND TO BUYING CONSTANTLY THE IGNITION COIL . ONE YEAR AGO WE CHANGE THE WATER PUMP, AND ONE MONTH AGO WE CHANGED THE FUEL PUMP.WE HAD RECALL FOR THE AIR BAG WHICH WAS CHANGED AT THE DEALERSHIP. NOW WE HAVE A PROBLEM WITH THE TIRES N 5000 PLUS BECAUSE HAVE BUBBLES IN THE SIDES.

NHTSA ID
11043571
Incident
Nov 2, 2017
Mileage
45,000 mi
AirbagsSteering
Filed Oct 16, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS INOPERABLE AS WELL AS THE OTHER FUNCTION BUTTONS ON THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO FRED BEANS VOLKSWAGEN (315 W LANCASTER AVE, DEVON, PA 19333 (610) 687-0700) WHERE IT WAS DIAGNOSED WITH A FRACTURED CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN JANUARY PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS SERVICED PER A CLOCK SPRING RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT SHE DID NOT RECALL RECEIVING A RECALL NOTIFICATION FOR THE CLOCK SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *BF UPDATED 7/31/18*JB

NHTSA ID
11033893
Incident
Jun 1, 2017
Mileage
90,000 mi
AirbagsElectricalFuel system
Filed Sep 14, 2017

TL* TAKTATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE ABRUPTLY CUT INTO THE CONTACTS LANE, THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE AND THE AIR BAG LIGHT ILLUMINATED AS WELL AS THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY FOR DIAGNOSIS WHO REPLACED THE CLOCK SPRING ASSEMBLY. THE CONTACT RECEIVED NOTIFICATION OF TWO MANUFACTURER RECALLS MONTHS LATER FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11023423
Incident
Aug 26, 2016
Airbags
Filed Sep 13, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BOARDWALK VOLKSWAGEN, 1 BLAIR ISLAND RD, REDWOOD CITY, CA 94063 866-694-5805) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11023346
Incident
Jan 1, 2017
AirbagsFuel system
Filed Sep 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, IT WOULD MOVE FORWARD INSTEAD OF REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11022294
Incident
Apr 12, 2016
Mileage
77,000 mi
Airbags
Filed Sep 1, 2017
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN CC. WHILE THE CONTACT WAS ACCELERATING FROM A STOP SIGN, ANOTHER VEHICLE TRAVELING SOUTH CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, SHOULDER, LEG, LOWER BACK, AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FINDLAY VOLKSWAGEN (LOCATED AT 983 AUTO SHOW DRIVE, HENDERSON, NV 89014, PHONE NUMBER: (702) 558-6600). THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:16V078000 (AIR BAGS). THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

NHTSA ID
11021093
Incident
Jul 6, 2016
Mileage
7,000 mi
Airbags
Filed Aug 25, 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLEMINGTON VOLKSWAGEN IN FLEMINGTON, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER ALSO STATED THAT THERE WERE NO REPORTED DEATHS ASSOCIATED WITH TAKATA AIR BAG RUPTURES AMONG VOLKSWAGEN VEHICLES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11019521
Incident
Aug 25, 2015
AirbagsEngine
Filed Jul 18, 2017

HELLO, I BOUGHT THIS CAR 2 MONTHS AGO , MILEAGE 89000 .PROBLEM WITH A GEARBOX DSG, ON THE WEBSITE I GOT THIS ; VOLKSWAGEN HAS ANNOUNCED A PROGRAM TO HELP OWNERS OF VW AND AUDI VEHICLES EQUIPPED WITH THE COMPANY’S DUAL-CLUTCH DSG TRANSMISSIONS. AFTER A FLURRY OF COMPLAINTS TO THE NHTSA, VW WILL REPLACE COMPONENTS INSIDE THE TRANSMISSION. ISSUES APPARENTLY STEMMED FROM FAULTY TEMPERATURE SENSORS THAT WOULD FORCE THE DSG BOXES INTO NEUTRAL, OFTEN WHILE OWNERS WERE DRIVING. VW WILL REPLACE THE COMPONENTS AND OFFER LOANER CARS DURING THE REPAIRS. OWNERS WHO HAVE ALREADY PAID OUT-OF-POCKET FOR THE FIX WILL BE REIMBURSED. THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. BUT WHEN I TALK TO VW DEALER BROOKLYN THAY TOLD ME GOODBYE, YOU HAVE RECALL FROM AIRBAG. AND WE DONT CARE ABOUT YOUR DSG PROBLEM ALTHOUGH IT WAS SAID THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. 1. TAKATA RECALL 2. DSG TRANSMISSION, DELAY, JERKS ON THE REAR GEAR. MECHATRONIC ALWAYS OVERHEAT. WHEN TURNING ON THE REAR GEAR IT DOES NOT TURN ON VERY LARGE ENGINE RMP AND THEN QUCKLY TURNS ON, I FIND IT VERY DANGEROUS, BECAUSE I DO NOT KNOW IF THE REAR GEAR IS TURNED ON AT ALL VOLKSWAGEN RECENTLY INITIATED A RECALL ON 2009-10 VWS AND AUDIS EQUIPPED WITH ITS HIGH-PERFORMANCE DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS. VW SAID IT WOULD REPAIR OR REPLACE THE COMPONENTS IN THE TRANSMISSIONS AT NO CHARGE TO THE VEHICLES’ OWNERS. AND VW WILL REIMBURSE CUSTOMERS WHO HAVE ALREADY REPAIRED THE TRANSMISSION ON THEIR OWN. BUT DEALER VW USA SAD THIS IS NOT TRUE / ONLY SOME RECALL DSG CAN GET FREE REPAIRED.

NHTSA ID
11006280
Incident
Jun 30, 2017
Airbags
Filed Jun 21, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SUNTRUP NISSAN OF SOUTH COUNTY 6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123 (314) 892-8200) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WOULD BE AVAILABLE IN SEPTEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11000441
Incident
Jun 21, 2017

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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