2010 Volkswagen Cc Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Volkswagen Cc, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags8427.0%
- Fuel system5216.7%
- Engine4915.8%
- Powertrain (other)3511.3%
- Electrical268.4%
- Steering165.1%
- Transmission144.5%
- Driver assistance123.9%
- Brakes61.9%
- Body & structure51.6%
- Suspension31.0%
- Exterior lighting31.0%
- Seat belts20.6%
- Other / unspecified20.6%
- Tires & wheels10.3%
- Interior & seats10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was approximately 151,000.
TAKATA RECALL. VW WILL NOT REPLACE THE RECALLED AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR. I CALLED MANY TIMES AND GET MANY NOTICES IN THE MAIL TO GET IT REPLACE. UPON CALLING THEY (VW OF ONTARIO, SAN BERNARDINO AND MORENO VALLEY INCLUDING THE CORPORATE LINE. THAT THERE ARE NO AIRBAGS AND THE MANUFACTURE WENT OUT OF BUSINESS.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I WAS DRIVING MY CAR HEADED OUT OF TOWN AND NOTICED WHILE DRIVING MY CAR STARTED TO ACCELERATING ON ITS ON ALMOST CAUSING ME TO ALMOST LOSE CONTROL AND HIT THE PERSON IN FRONT OF ME PUTTING ME AND MY FAMILY LIFE IN DANGER. WE ENDED UP TURNING AROUND TO HEAD BACK HOME AND ON THE WAY HOME WE STARTED SMELLING A STRONG GAS THE SMELL WAS SO LOUD WE ENDED UP PULLING OVER AND CALLING FOR A RIDE ALSO WHEN STOPPED AT A LIGHT OR STOP SIGN TO LONG I NOTICED THE VEHICLE WOULD JUMP OUT OF DRIVING AND SWITCH INTO A DIFFERENT GEAR ON IT'S OWN CASING ME TO HAVE TO PUT MY EMERGENCY SIGNAL LIGHTS ON AND RESTART THE VEHICLE IN ORDER TO GET IT BACK INTO DRIVING EVERYTIME THAT HAPPENED I WOULD NOTICE THAT THE D ON THE DASHBOARD WOULD BE GONE I ENDED UP TAKING MY VEHICLE TO THE DEALERSHIP VW IN BRADENTON FL SO IT COULD BE LOOKED AT IT HAD RECALLS IT THEY ALSO LISTED A FEW OTHER THINGS THEY NEEDED TO DO SO AFTER THEM SO CALLED FIXING IT THE COST I HAD TO PAY WAS $1,555.88 SO AS I LEFT I NOTICED THE ENGINE LIGHT WAS BACK ON THE CAR WAS STILL DOING THE SAME THING LIKE IT NEVER WAS FIXED I CALLED THE DEALER AND THEY TOLD ME TO BRING IT BACK NEXT FRIDAY I ENDED UP STOPPING TO TO CHECK MY OLI LEVEL AND NOTICED THAT VW DEALER MECHANIC FORGOT TO PUT MY OIL BACK IN MY CAR AFTER FIXING A SMALL DRIP THAT THEY SAID WASNT THAT ARGENT TO FIX AND IN I DECIDED TO GO AHEAD AND LET THEM DO ANYWAYS BEFORE I DROPPED MY CAR OFF TO VW I HAD JUST GOT A OIL CHANGE 2 DAYS BEFORE AT THIS POINT I'M SO HURT I'M A PATIENT OF 1 WITHOUT A CAR NOW ALL BECAUSE THE VW FORGOT TO PUT MY OIL BACK INTO MY CAR WHEN THEY GOT DONE MY CAR IS DESTROYED MY $1,555.88 >IS GONE MY MOTOR HAD NO OIL IN AND ALL I GOT WAS A SORRY EVERYTHING I WORKED WORKED HARD FROM WAS TAKEN AWAY FROM ME ALL IN A BLINK OF A EYE😢
STARTED THE CAR IT TURN OVER AND AUTOMATICALLY SHUTOFF FUEL INJECTION IT WAS ON A CITY STREET AND STOPPED SMACK IN THE MIDDLE CAUSING CARS TO GO AROUND ME
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THE DEALERSHIP SAID PCV VALVE WENT OUT AND CAUSED REAR MAIN SEAL TO BREAK, WHICH IS THE REASON MY CHECK ENGINE LIGHT CAME ON. THE CAR IS NOW LEAKING OIL. THE PCV VALVE APPEARS TO BE FINE, NOTHING IS STUCK, NOTHING CRACKED, THE GASKET IS NOT DAMAGED EITHER. THE CAR NOW HAS 80K MILES ON IT AND IM STUCK WITH $1800 REPAIR BILL FOR THE REAR MAIN SEAL.
I WAS DRIVING MY CAR HEADED OUT OF TOWN AND NOTICED WHILE DRIVING MY CAR STARTED TO ACCELERATING ON ITS ON ALMOST CAUSING ME TO ALMOST LOSE CONTROL AND HIT THE PERSON IN FRONT OF ME PUTTING ME AND MY FAMILY LIFE IN DANGER. WE ENDED UP TURNING AROUND TO HEAD BACK HOME AND ON THE WAY HOME WE STARTED SMELLING A STRONG GAS THE SMELL WAS SO LOUD WE ENDED UP PULLING OVER AND CALLING FOR A RIDE ALSO WHEN STOPPED AT A LIGHT OR STOP SIGN TO LONG I NOTICED THE VEHICLE WOULD JUMP OUT OF DRIVING AND SWITCH INTO A DIFFERENT GEAR ON IT'S OWN CASING ME TO HAVE TO PUT MY EMERGENCY SIGNAL LIGHTS ON AND RESTART THE VEHICLE IN ORDER TO GET IT BACK INTO DRIVING EVERYTIME THAT HAPPENED I WOULD NOTICE THAT THE D ON THE DASHBOARD WOULD BE GONE I ENDED UP TAKING MY VEHICLE TO THE DEALERSHIP VW IN BRADENTON FL SO IT COULD BE LOOKED AT IT HAD RECALLS IT THEY ALSO LISTED A FEW OTHER THINGS THEY NEEDED TO DO SO AFTER THEM SO CALLED FIXING IT THE COST I HAD TO PAY WAS $1,555.88 SO AS I LEFT I NOTICED THE ENGINE LIGHT WAS BACK ON THE CAR WAS STILL DOING THE SAME THING LIKE IT NEVER WAS FIXED I CALLED THE DEALER AND THEY TOLD ME TO BRING IT BACK NEXT FRIDAY I ENDED UP STOPPING TO TO CHECK MY OLI LEVEL AND NOTICED THAT VW DEALER MECHANIC FORGOT TO PUT MY OIL BACK IN MY CAR AFTER FIXING A SMALL DRIP THAT THEY SAID WASNT THAT ARGENT TO FIX AND IN I DECIDED TO GO AHEAD AND LET THEM DO ANYWAYS BEFORE I DROPPED MY CAR OFF TO VW I HAD JUST GOT A OIL CHANGE 2 DAYS BEFORE AT THIS POINT I'M SO HURT I'M A PATIENT OF 1 WITHOUT A CAR NOW ALL BECAUSE THE VW FORGOT TO PUT MY OIL BACK INTO MY CAR WHEN THEY GOT DONE MY CAR IS DESTROYED MY $1,555.88 >IS GONE MY MOTOR HAD NO OIL IN AND ALL I GOT WAS A SORRY EVERYTHING I WORKED WORKED HARD FROM WAS TAKEN AWAY FROM ME ALL IN A BLINK OF A EYE😢
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
"TAKATA RECALL" RECENTLY WHILE I WAS DRIVING ON THE HIGHWAY, I SLOWED DOWN TO STOP AT A STOP LIGHT BUT WHEN THE LIGHT TURNED GREEN I PROCEEDED TO DRIVE AND MY CAR WAS STALLING AND ALMOST GOT HIT FROM BEHIND BY AN 18 WHEELER. NOW IM AFRAID TO DRIVE MY OWN CAR SOMETHING NEEDS TO BE DONE ABOUT THIS.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DROPPED INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCMINNVILLE VOLKSWAGEN (1920 OR-99W, MCMINNVILLE, OR 97128, (503) 472-4658) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
VEHICLE WAS SERVICED AT 180K BY VW DEALERSHIP; A PREMIUM SERVICE WAS SELECTED; ENGINE LIGHT CAME ON AS I WAS TAKING IT IN; THE VEHICLE PREVIOUSLY DID TURN OFF WHILE ON THE HIGHWAY ON ITS OWN WHICH THEN NEEDED TO BE RESTARTED. THE CAR JERKED AS IF MY SPARK PLUGS WERE HAVING ISSUES. HAVE HAD TO CHANGE SPARK PLUGS FREQUENTLY COMPARED TO NORMAL WEAR AND TEAR. I WAS TOLD IT WAS THE AIR/CAM SENSOR (AS A RECOMMENDATION FROM THE DEALERSHIP) THE CAR HAD BEEN RUNNING SLUGGISH BUT NORMAL PRIOR TO IT GETTING SERVICED. THE CAR WAS READY FOR PICK UP AND ENGINE LIGHT WAS CLEARED. CAR WAS DRIVEN ABOUT 35MI FROM DEALERSHIP TO PLACE OF RESIDENCE. CAR PERFORMED NORMAL. NEXT DAY WENT TO TURN ON THE VEHICLE AND IT WOULD NOT START. IT DID START LONG ENOUGH THAT I COULD USE MY OWN CODE READER THE VEHICLE HAD 15 ERRORS ACCORDING TO THE READER. I LET THE CAR SIT FOR A MONTH BEFORE I COULD TOW IT TO THE DEALERSHIP WHERE IT WAS SERVICED. VW IS NOW SAYING THEY DON'T KNOW WHAT IS WRONG WITH THE VEHICLE. CAMSHAFT IS WHAT THEY ARE LOOKING AT . ANOTHER POSSIBILITY VW EXPLAINS IS MASSIVE ENGINE FAILURE.
MY CAR WAS ON A LARGE BLVD WITH OTHER CARS IN MOTION WHEN ALL OF A SUDEN WITH OUT NOTICE JUST COMPLETELY SHUT OFF. THIS WAS NOT THE FIRST TIME IT HAPPENED IT HAPPENED MANY TIMES BEFORE. I TAKE IT TO THE DEALERSHIP TO FIX THE PROBLEM AND NO RESULTS I STILL HAVE THE SAME PROBLEM. I FEAR FOR MY LIFE I FEEL LIKE MY CAR IS A DEATH TRAP AND ONE DAY A BIG TRAGEDY CAN OCCUR DEW TO THE FACT THAT THE DEALERSHIP FAILS TO PROVIDE THE RIGHT SERVICE. IT'S AN ONGOING SITUATION FOR MANY YEARS WITH NO RESULTS. I RECEIVED A RECALL ON JUNE 2018 FOR A FUEL PUMP CONTROL MODULE, DEALERSHIP ASSURED ME THAT WAS THE REASON WHY THE VEHICLE WAS SHUTTING OFF IN MOTION THEY INSTALLED THE FUEL PUMP CONTROL MODULE ON JULY 2018 AND PROBLEM STILL OCCURRING.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHEN I AM DRIVING THE VEHICLEL SOMETIMES IT HESITATES I DON'T KNOW IF F IS AIR FLOW SENSOR OR TRANSMISSION A HAD NO IDEA
I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN HAD MY AIR BAG REPLACED A MONTH AGO. THE RECALL FOR THE CLOCK SPRING STATED THAT THE AIRBAG REPLACEMENT MAY CAUSE THE CLOCK SPRING TO FAIL. BUT SINCE I HAD THE CLOCK SPRING REPLACED BEFORE THE AIRBAG I AM APPARENTLY NOT SUBJECT TO HAVE ANY FAILURE SINCE IT WAS A NEW PART. WELL GUESS WHAT HAPPENED MY CLOCK SPRING SURE ENOUGH FAILED 1 MONTH AFTER THE AIR BAG WAS REPLACED. I GUESS VW DID A GREAT JOB MITIGATING THAT DISASTER.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2010 VOLKSWAGEN CC, 2.0T ENGINE, AUTO TRANSMISSION, WITH JUST UNDER 13,000 MILES. WHEN I FIRST START THE CAR I CAN IDLE FORWARD WITH NO PROBLEMS, BUT AFTER IT'S WARMED UP I START GETTING VERY JERKY FORWARD MOVEMENT FROM A STOPPED POSITION. I TRIED PUTTING THE CAR IN D AND S, BUT GET THE SAME RESULTS. FROM A COMPLETE STOP, I TAKE MY FOOT OFF THE BRAKE PEDAL, AND DON'T TOUCH THE PEDALS AT ALL, JUST LET THE CAR IDLE FORWARD. I NOTICE THAT THE RPMS DROP FROM ABOUT 900 TO ABOUT 800, THEN SHOOT UP TO ABOUT 950, THE CAR JERKS FORWARD, THEN STOPS AGAIN AS THE RPMS DROP BACK DOWN TO ABOUT 800, THEN BACK UP TO 950 OR 1000 AS THE CAR JERKS FORWARD AGAIN. EVENTUALLY, IT SMOOTHS OUT AND STARTS ROLLING FORWARD, BUT IT'S EXTREMELY ANNOYING AND POTENTIALLY DANGEROUS. *TR
I HAVE A 2010 VOLKSWAGEN CC WITH DSG THAT LURCHES AS IF ITS GOING TO STALL AFTER TAKING MY FOOT OF THE BRAKES FROM A DEAD START. THE PROBLEM IS WORSE WITH THE A/C ON. I HAVE CALLED VOLKSWAGEN OF AMERICA TO OPEN A CASE, BUT TO NO AVAIL. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN I AM DRIVING THE VEHICLEL SOMETIMES IT HESITATES I DON'T KNOW IF F IS AIR FLOW SENSOR OR TRANSMISSION A HAD NO IDEA
I WAS DRIVING MY CAR HEADED OUT OF TOWN AND NOTICED WHILE DRIVING MY CAR STARTED TO ACCELERATING ON ITS ON ALMOST CAUSING ME TO ALMOST LOSE CONTROL AND HIT THE PERSON IN FRONT OF ME PUTTING ME AND MY FAMILY LIFE IN DANGER. WE ENDED UP TURNING AROUND TO HEAD BACK HOME AND ON THE WAY HOME WE STARTED SMELLING A STRONG GAS THE SMELL WAS SO LOUD WE ENDED UP PULLING OVER AND CALLING FOR A RIDE ALSO WHEN STOPPED AT A LIGHT OR STOP SIGN TO LONG I NOTICED THE VEHICLE WOULD JUMP OUT OF DRIVING AND SWITCH INTO A DIFFERENT GEAR ON IT'S OWN CASING ME TO HAVE TO PUT MY EMERGENCY SIGNAL LIGHTS ON AND RESTART THE VEHICLE IN ORDER TO GET IT BACK INTO DRIVING EVERYTIME THAT HAPPENED I WOULD NOTICE THAT THE D ON THE DASHBOARD WOULD BE GONE I ENDED UP TAKING MY VEHICLE TO THE DEALERSHIP VW IN BRADENTON FL SO IT COULD BE LOOKED AT IT HAD RECALLS IT THEY ALSO LISTED A FEW OTHER THINGS THEY NEEDED TO DO SO AFTER THEM SO CALLED FIXING IT THE COST I HAD TO PAY WAS $1,555.88 SO AS I LEFT I NOTICED THE ENGINE LIGHT WAS BACK ON THE CAR WAS STILL DOING THE SAME THING LIKE IT NEVER WAS FIXED I CALLED THE DEALER AND THEY TOLD ME TO BRING IT BACK NEXT FRIDAY I ENDED UP STOPPING TO TO CHECK MY OLI LEVEL AND NOTICED THAT VW DEALER MECHANIC FORGOT TO PUT MY OIL BACK IN MY CAR AFTER FIXING A SMALL DRIP THAT THEY SAID WASNT THAT ARGENT TO FIX AND IN I DECIDED TO GO AHEAD AND LET THEM DO ANYWAYS BEFORE I DROPPED MY CAR OFF TO VW I HAD JUST GOT A OIL CHANGE 2 DAYS BEFORE AT THIS POINT I'M SO HURT I'M A PATIENT OF 1 WITHOUT A CAR NOW ALL BECAUSE THE VW FORGOT TO PUT MY OIL BACK INTO MY CAR WHEN THEY GOT DONE MY CAR IS DESTROYED MY $1,555.88 >IS GONE MY MOTOR HAD NO OIL IN AND ALL I GOT WAS A SORRY EVERYTHING I WORKED WORKED HARD FROM WAS TAKEN AWAY FROM ME ALL IN A BLINK OF A EYE😢
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
FUEL PUMP MODULE AND TAKATA INFLATORS WHILE DRIVING ON THE FREEWAY ON THE WAY TO WORK MY CAR ENDED UP LOSING POWER AND COMPLETELY SHUTTING DOWN WHILE IN MOTION. THE SUDDEN LOSS OF POWER SHUT OFF ALL OF MY LIGHTS INSIDE AND OUT. AS SOON AS THIS HAPPENS I BEGIN TO PRESS ON MY BRAKES ONLY TO NOTICE THAT MY BRAKES FELT LIKE THEY WERE LACKING PRESSURE. THE LACK OF PRESSURE ON THE ROTARS MADE IT VERY DIFFICULT TO SLOW DOWN AND WITH THERE BEING NO POWER ALSO MADE IT DIFFICULT TO TURN THE WHEEL. I MERGED OVER TOWARD THE SHOULDER AND ENDING UP HITTING SOME TYPE OF WATER RUN OFF DIP THAT CAUSED MY CAR TO BOUNCE UP AND BLOW OUT MY RIGHT FRONT TIRE. THE BLOWOUT WAS WHAT HELPED ME SLOW MY CAR DOWN AND BRING IT TO A STOP. THAT CAUSED DAMAGE TO THE BODY OF MY CAR. AFTER STOPPING I TRIED CHECKING IF THE CAR WOULD TURN ON AND IT HAD NO RESPONSE. I THEN HAD IT TOWED AWAY. THAT WAS IN 2016 AND TO THIS DAY THE CAR HASN'T BEEN ABLE TO GET FIXED.
I BOUGHT THE CAR ON THE 1-13-14, I HAD TO TAKE IT BACK I TOLD THEM I WAS HAVING AIRBAG, WATER LEAK IN CAR, BRAKE SCRUB, THEY TOLD ME EVERYTHING WAS OK. I TOLD THEM IT IS NOT THEY DID NOT FIX ANYTHING. I HAD TO PAY FOR EVERYTHING OUT OF MY POCKET. I NEED THE TOP INSIDE DONE NOW THEY TOLD ME IT WILL BE ABOUT $2000.00 & UP.I PAY $400.00 A MONTH FOR A CAR I AM NOT PLEASE WITH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE VW CC 2010 AND OTHER CC MODELS HAVE A "TRAY" BETWEEN THE TRUNK AND THE BACK WINDOW THAT CRACKS WITH AGE DEPENDING ON HOW MUCH SUN THE CAR IS EXPOSED TO. CARS UNDER WARRANTY WILL GET THE PART REPLACED FOR FREE. THE COST OF THE PART IS $200 AND IS BOUND TO CRACK AGAIN DUE TO THE CURVATURE IN THE DESIGN AND THE MATERIAL.
TAKATA RECALL, I RECENTLY PURCHASED A USED VW CC 2010 AND LATER FOUND OUT ABOUT THIS SCARY AIRBAG RECALL. I CONTACTED VW TO FIND OUT IF MY CAR HAS ALREADY BEEN SERVICED AND FOUND OUT THE SERVICE IS NOT AVAILABLE YET. NO INCIDENT HAS HAPPENED BUT I'M NERVOUS DRIVING AROUND WITH A DEFECTIVE AIRBAG THAT MAY POTENTIALLY KILL WHOEVER IS DRIVING THE CAR. MY ADULT SON ALSO DRIVES IT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHEN I AM DRIVING THE VEHICLEL SOMETIMES IT HESITATES I DON'T KNOW IF F IS AIR FLOW SENSOR OR TRANSMISSION A HAD NO IDEA
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DROPPED INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCMINNVILLE VOLKSWAGEN (1920 OR-99W, MCMINNVILLE, OR 97128, (503) 472-4658) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WIRING HARNESS RUNNING THROUGH THE TRUNK AREA OF THE VEHICLE IS ROUTED IN SUCH A MANNER THAT OPENING AND CLOSING THE TRUNK CAUSES THE INSULATION TO CHAFE, RESULTING IN A SHORT CIRCUIT WHICH CAUSES THE TRUNK TO OPEN WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION AND THE TAIL/BRAKE LIGHTS TO CEASE FUNCTIONING PROPERLY.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE STATIONARY, THE BRAKE LIGHTS AND THE REVERSE GEAR LIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATED THAT NONE OF THE LIGHTS ON THE TRUNK OF THE VEHICLE WERE ILLUMINATED. THE CONTACT STATED THAT THERE WAS STRESS APPLIED TO THE QUARTER PANEL WIRES WITHIN THE TRUNK BY THE OPENING AND CLOSING OF THE TRUNK, WHICH IN TURN FRACTURED THE WIRING SYSTEM. IN ADDITION, THE TRUNK WOULD NOT OPEN WHEN PROMPTED WITH THE KEY FOB. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,100. THE VIN WAS NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN MY AIRBAG LIGHT WENT ON AND MY STEERING WHEAL STARTED DOING A CLICKING SOUND WHEN I STEER TO THE LEFT OR RIGHT ALL CONTROL PANELS ON MY STEERING WHEEL STOPPED FUNCTIONING INCLUDING THE HORN. I CALLED VOLKSWAGEN AND THEY SAID THAT THEY WOULD CHARGE ME $150 TO ACCESS THE CAR, I TOLD THEM ABOUT CLOCK SPRING AND THEY SAID THAT I WOULD HAVE TO PAY TO GET THAT FIXED. I REALLY DON'T FIND THIS FAIR THAT I HAVE TO PAY TO GET SOMETHING FIXED THAT ORIGINALLY WASN'T DONE CORRECTLY I THINK THAT THEY SHOULD TAKE MORE RESPONSIBILITY FOR THEIR WORKMANSHIP. ALSO MY SEATBELT CLAPS DOCENT WORK I CALLED THEM TO SEE IF THIS IS SOMETHING THAT THEY WOULD FIX BEING A SAFETY ISSUE AND THEY SAID NO. I THINK THAT ALL CAR COMPANIES SHOULD BE RESPONSIBLE FOR SEATBELT AND AIRBAG ISSUES ON A CAR. NOT EVERYONE HAS THE MONEY TO REPLACE SEATBELT CLASP AND MANY PEOPLE LIVE DAY BY DAY ON THERE PAYCHECK.
TAKATA INFLATORS: DEALER REPLACED THE AIRBAGS DUE TO RECALL BUT THE SERVICE LIGHT CAME ON AFTER REPLACEMENT AND DEALER MADE EXCUSES WHEN I TOOK IT IN FOR INSPECTION STICKER. THE DRIVER SEAT BELT SENSOR DOESN'T STOP BEEPING. THE TRUNK LATCH DOESN'T WORK AND DEALER CAN'T FIGURE OUT WHY THE SUSPENSION HAS CRACKING SOUNDS. ALSO HAD A FUEL LEAK WHICH THEY DID FIX. NOT HAPPY WITH MY VW
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TIRES CONSTANTLY SUFFER FROM CUPPING.
BACK IN SEPTEMBER OF 2012 WAS TOLD I NEEDED A NEW TIRE (BUBBLE IN TIRE) AT ONLY 15,000 MILES. REPLACED TIRE AT 208.00 DOLLARS. JULY OF 2013 HAD MY 20,000 MILEAGE SERVICE AND WAS TOLD ANOTHER TIRE HAD A BUBBLE AND NEEDED NEW TIRE. NEW TIRE PURCHASED AT 208.00 AND ALSO HAD MY INSPECTION STICKER DONE AT THE SAME TIME;ALL TIRES PASSED INSPECTION. ON MY WAY HOME FROM THIS SERVICE NOTICED MY CAR WAS RIDING ROUGH AND A VIBRATING NOISE. BROUGHT THE CAR BACK AT DEALERSHIP (ALL SERVICES LISTED DONE AT FATHERS & SON) TWO WEEKS AFTER MY JULY NEW TIRE PURCHASE AND WAS TOLD I NEEDED TWO MORE NEW TIRES, SAME PROBLEM BUBBLES INSIDE AND OUTSIDE TIRES. HAD NO CHOICE BECAUSE OF SAFETY REASONS AND HAD TO PURCHASE TWO MORE NEW TIRES FOR A TOTAL OF 416.00 DOLLARS. I HAVE OWNED NUMEROUS CARS AND HAVE NEVER HAD TO REPLACE ANY TIRES EVEN THOUGH I KEEP MY CARS FOR AT LEAST FIVE YEARS, BUT LOW MILEAGE. I WAS TOLD IT WAS MY DRIVING HABITS SO I DECIDED TO GO ON THE INTERNET TO RESEARCH THESE TIRES AND WAS APPALLED ON HOW MANY COMPLAINTS AND UNSATISFIED CONSUMERS WITH ALMOST ALL THE SAME PROBLEM I HAD. PLEASE CHECK INTO THESE TIRES AS TO MY KNOWLEDGE ARE VERY UNSAFE AND COULD CAUSE A SERIOUS ACCIDENT IF THESE TIRES RUPTURE BECAUSE OF THE BUBBLES. TO THIS DATE I HAD TO REPLACE ALL FOUR TIRES WITH CURRENT MILEAGE OF 22,668.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, WHEN HE NOTICED THAT THERE WAS EXCESSIVE VIBRATION AND SHAKING WITHIN THE STEERING WHEEL, EXTERIOR DOOR PANELS AND FLOORBOARD AREA WHICH CAUSED DIFFICULTY IN MAINTAINING THE CONTROL OF THE VEHICLE. THE FAILURE OCCURRED THE SAME DAY OF THE VEHICLE PURCHASE DATE AND CONTINUED WHEN DRIVING AT THE SPEED RATE OF 50 MPH OR GREATER. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE IDENTICAL PROBLEM. THE TECHNICIAN INFORMED THAT THE MANUFACTURER INSTALLED THE INCORRECT TYPE OF TIRES ON THE VEHICLE THAT AFFECTED IN THE PROPER BALANCING OF THE TIRES. A SET OF FOUR TIRES WERE REPLACED TWO DIFFERENT TIMES ON THE VEHICLE. THE SECOND TIME THE TECHNICIAN REPLACED THE FOUR TIRES WITH A DIFFERENT TIRE MANUFACTURER AND THE PROBLEM WAS CORRECTED. IN ADDITION, THE REAR DRIVER AND PASSENGER SIDE WINDOWS WOULD LEAK WHEN EXPOSED TO WATER. THE DEALER ATTEMPTED TO REPAIR THE DEFECT ON FIVE DIFFERENT TIMES BUT THERE WAS NO SUCCESSFUL RESOLUTION. THE FAILURE MILEAGE WAS 240. THE VIN WAS UNAVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE DRIVER SEAT HAD A BERM ON THE SIDE WHICH WAS TOO HIGH FOR HER. IT CAUSED HER TO TRIP AND FALL TO THE PAVEMENT AND SHE INJURED HERSELF TWIE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT MADE FOR HER TO DRIVE AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .