2012 Volkswagen Cc Owner Complaints

The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never had 1 recall on my vehicle and that she was going to report my VIN number for illegal reporting of recalls to have repairs that I want free of charge then proceeded to tell me my kind are liars, stealing from Americans and needed to be taken to my country and I would be in trouble for calling them falsely reporting repairs needed to gain free mechanic repairs so I would not have to come out of pocket.

NHTSA ID

11654885

Incident

Apr 15, 2025

I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission

NHTSA ID

11587015

Incident

May 1, 2024

Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11584641

Incident

Jan 22, 2024

Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.

NHTSA ID

11524594

Incident

Mar 8, 2023

I'm part of a class action lawsuit where I was denied after sending all of the pertinent information the attorney's requested. I have all documentation of the correspondence which was requested with contact information to the Volkswagen company and other recipients. The class action is "Engine Water Pump Settlement". The water pump was faulty in this vehicle and many others of this model. It was deemed a safety concern by the federal government of the United States. This has been in progress since 2019.

NHTSA ID

11494787

Incident

Jan 1, 2020

I have a VW CC 2012 --Vin [XXX]-- I have 87K and since 40K , I am going on my 3rd fuel pump, I only put in Premium gas with a fuel injector cleaner every 6K miles, I am not sure if this warrants investigation but I am putting this out there in case there are similar cars in this class/model. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11432236

Incident

Sep 8, 2021

Problem with Vapor Canister. Car won’t fill gas and smells like gas from cabin.

NHTSA ID

11430003

Incident

Aug 12, 2021

The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously recalled and now I have a problem with them, too. Right before the Steering Fails, I hear a gone and the Red Steering Wheel Light illuminates. I am then forced to slowly get off the road, barely able to turn the wheel, turn off the vehicle and re-start the engine to get the Power Steering to Re-Set itself. It is happening more and more often. Just went to Doctor appt Friday and it happened five (5) times going to and from Doctor (14 mile round trip). I see Dealers are telling people it is a Clock Spring and they are charing up to $ 6,800. to repair. My car only has 56,000. miles on it !!!

NHTSA ID

11427345

Incident

Jul 26, 2021

I got this car like 2 months and I had nothing but problems...the check engine light has been on since I bought the car the tire message has been on since I got the car now since this last week I have a red flashing oil. Light come on and it says low oil pressure turn engine off and check the manual something like that. Plus about a month ago I took it to vw dealer ship they fix the exhaust manifold supposedly it was under warranty or something like that so I didnt have to pay and the 2 fuel injectors they replaced also and I cant get my other 2 fuel injectors replaced untill they go out..and I guess that's why I get a light that flashes ECP when I'm driving also...so after all that I still have problems maybe even worse now with the low pressure meaning fuel pump is going out maybe I'm not sure.i do not have anymore money to keep fixing this car I bought like 2 months ago from vison motor sports in tulsa ok...they really screwed me and this is my first car I bought and that I have ever owned....help please thank you..

NHTSA ID

11426982

Incident

May 10, 2021

Vehicle stalls when accelerating or traveling at high rates of speed loses power. Lags to accelerate when gas pedal is pressed then suddenly jolts. Battery, Epc light, as well as engine light come on immediately. Vehicle will restart lights wil eventually go off until the next failure.

NHTSA ID

11424534

Incident

May 9, 2021

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED WHILE DRIVING 55 MPH, SHE SAW SMOKE EMERGING FROM THE VENTS. UPON EXITING THE VEHICLE, THE CONTACT HEARD A LOUD POP NOISE AND FIRE BEGAN TO ENGULF FROM THE DASHBOARD. THERE WAS NO CRASH OR INJURIES DUE TO THE FIRE. THE AIR BAGS DID NOT DEPLOY. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE CONTACT HAS NOT NOTIFIED LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 120,000.

NHTSA ID

11415142

Incident

Mar 9, 2021

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED WHILE DRIVING 10 MPH, THE CHECK OIL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND UPON INSPECTION, NOTICED THAT ENGINE OIL NEEDED TO BE ADDED. THE VEHICLE WAS TOWED HENDRICK VOLKSWAGEN FRISCO 5010 TX-121, FRISCO, TX 75034, (469) 342-3493) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN, TIMING CHAIN TENSIONER, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO PARTIALLY COVER THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

NHTSA ID

11413403

Incident

Mar 21, 2021

Mileage

97,000 mi

ENGINE SHUTOFF. TIMING BELT ISSUE. ELECTRICAL ISSUES BEFORE THIS.

NHTSA ID

11398832

Incident

Oct 1, 2020

Mileage

102,000 mi

WATER PUDDING IN DRIVER SIDE FOOTWELL, NO INDICATION OF WHERE THE WATER IS COMING FROM. MOLD GROWTH.

NHTSA ID

11394428

Incident

Feb 1, 2021

Mileage

120,000 mi

FLASHING CHECK ENGINE LIGHT; EPC LIGHT; CAR SHAKING; POWER LOSS; ENGINE MISFIRE. VEHICLE WAS MOVING AROUND 50MPH AT THE TIME.

NHTSA ID

11377626

Incident

Dec 2, 2020

Mileage

106,000 mi

OIL PRESSURE CHANGE INDICATED ON DASHBOARD STATING, "LOW OIL PRESSURE", THE INDICATOR THEN WENT OUT AND THE 2012 VW CC 2.0 TSI SHUT OFF WHILE DRIVING ON THE INTERSTATE AT A SPEED OF APPROXIMATELY 45 MILES A HOUR. THE VEHICLE WAS RESTARTED AND MOVED OF THE INTERSTATE UNDER ITS OWN POWER, BUT WAS IDLING ROUGH AND STALLED. THE VEHICLE WILL NOT START NOW. THE CODE PULLED FROM THIS VEHICLE NOW READ, P0300, P0302, P0341, P000A, P0016, P0304, P0301, P0011, P0506

NHTSA ID

11362367

Incident

Sep 28, 2020

Mileage

77,000 mi

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO THE INDEPENDENT MECHANIC WHERE HE PURCHASED THE VEHICLE. THE MECHANIC DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL PUMP AND HAD THE FUEL PUMP REPLACED. A YEAR LATER, THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. WITH THE ASSISTANCE OF POLICE, THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC. WHILE AT THE MECHANIC, THE CONTACT WAS INFORMED THAT THERE WAS A FIRE OCCURRING WITHIN HIS VEHICLE CLOSE TO HIS GAS TANK WHICH WAS CAUSED BY HIS FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO SEE IF THEY WOULD COVER THE REPAIR OF THE VEHICLE, THE MANUFACTURER OFFERED NO ASSISTANCE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE T6O NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

NHTSA ID

11349285

Incident

Jun 16, 2019

Mileage

126,000 mi

I BROUGHT THIS CAR ABOUT 3MONTHS AGO ANDRIVE ONE DAY ABS ERROR SO TOOK TO MECHANIC HE HOOKED TO MACHINE SAY REAR WHEEL DRIVER SIDE WHEEL SENSOR SO GOT THAT CHANGED THEN IT GAVE MORE CODE SAY COMPUTER NOT COMMUNICATING AN ALSO THE OTHER SENSORS OUT AN TCS PLUS STEERING ASST. SO I WENT ONLINE TO FIND OUT THIS IS A COMMON PROBLEM THAT VW CAN'T EVEN FIX .BUT THERE STILL ALLOWED TO SALE THEM WITH OUT A FIX SO NOW I HAVE TO GUESS IF I HAVE BRAKES OR TCS AN FORGOT THE PARK BRAKE HAS A CODE AS WELL SO WILL ANYBODY FIX THIS PROBLEM OR DO MORE PEOPLE HAVE TO DIE IN CRASH OR WASTE MONEY TAKEN IT TO VOLKWAGAN AN NOT GET IT FIX TO FUNNY AN LIGHTS ON PARKED OR DRIVE CAN'T CLEAR CODES THANKS

NHTSA ID

11338870

Incident

Jul 12, 2020

Mileage

500 mi

VOLKSWAGEN RECALLED CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS). VEHICLE IN QUESTION CURRENTLY IS EXPERIENCING AN ISSUE WITH THIS SYSTEM. VOLKSWAGEN SHOULD EXTEND THIS RECALL TO THIS VEHICLE AND OTHERS LIKE IT. SPECIFICALLY THE TPMS SENSOR WILL NOT DETECT PRESSURE IN TIRES AFTER TIRE REPLACEMENT OR ROTATION AND THERE IS NO WAY TO RESET SYSTEM.

NHTSA ID

11317575

Incident

Jul 8, 2019

Mileage

40,000 mi

WHILE DRIVING HOME FROM WORK LAST NIGHT THE ENGINE STARTED MAKING STRANGE KNOCKING NOISES AND THEN STALLED WITH A BLINKING CEL THAT TURNED TO SOLID I RESTARTED THE CAR TWICE IN NEUTRAL (MANUAL TRANSMISSION) IT WAS R MILES FROM MY JOB TO MY HOME THE CAR NOW DOES NOT START AND MAKES A VERY LOUD KNOCKING NOISE THE TIMING CHAIN JUMPED AND NOW MY ENGINE IS COMPLETELY DAMAGED I COULD HAVE BEEN REAR ENDED WHEN THE CAR STALLED 3 MILES

NHTSA ID

11309458

Incident

Feb 14, 2020

Mileage

72,000 mi

REAR TAIL LIGHTING AND TRUCK LATCH FAIL TO OPERATE CAUSING HIGH POSSIBILITY OF BEING STRUCK FROM BEHIND. THIS IS AND HAS BEEN A PROBLEM FOR YEARS, ALL 2009 TO 2012 VOLKSWAGEN CC MODELS HAVE AND CONTINUE TO HAVE THE ISSUE. THE WIRING HARNESS IN THE TRUNK IS OF POOR DESIGN AND QUALITY CAUSING WIRES TO BREAK AND CREATE OPEN SHOTS RESULTING IN NO TAIL LAMP LIGHTING.

NHTSA ID

11306487

Incident

Jan 22, 2020

Mileage

75,131 mi

I WENT TO STORE CAME BACK OUT CAR WAS DRIVING FINE ON THE WAY WHEN I CAME BACK OT IT WOULDN'T START HAD IT TOWED TO MY MECHANIC NO COMPRESSION IT TRIES TO STAR BUT JUST TURNS OVER HE SAYS I NEED A NEW MOTOR A USED MOTOR FOR THE CAR IS LIKE 2900 AAND THAT'S JUST TOO BUY NOT HAVE THE OLD ONE TOOK IT AND THE NEW ONE INSTALLED I CALLED VOLKSWAGEN IN COLERAINE MECHANIC TELLS NE THE ENGINE IN THOSE CARS JUAT GO OT WITHOUT ANY REASON SO NEED LESS TO SAY IM BEING SUED BY A CAR DEALERSHIP FOR SOMETHING I CANR EVEN DRIVE SOMETHING NEEDS TO BE DONE I SEE MANY OF PEOPLE HAVING THE SAME B PROBLEM

NHTSA ID

11301826

Incident

Mar 13, 2019

Mileage

116,000 mi

WHILE DRIVING IN DC AND ALSO WHILE STATIONARY MY CAR ENGINE BEGINS TO STAGGER OR SHAKE REPEATEDLY AND THE FUEL PUMP AND INJECTORS ARE ALSO GIVING OUT THE EXHAUST SYSTEM FEELS BACKED UP EPC LIGHT GOES ON AND OFF CONSTANTLY AND AIR INTAKE MANIFOLD LOOKS OUT OF SORTS SPARK PLUGS GO OUT VERY FAST AS WELL .

NHTSA ID

11290878

Incident

Nov 7, 2019

Mileage

129,000 mi

I TOOK MY CAR TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE 1660 S STATE RD 7, FORT LAUDERDALE, FL 33317 (954) 420-7374. THEY REFUSED TO CHANGE THE TAKATA AIRBAG I WAS TOLD THAT THEY COULD NOT CONNECT THEIR EQUIPMENT . I WAS TOLD THAT I NEED TO PAY FOR THEM TO DO DIAGNOSTICS ON MY CAR. THEY WOULDN'T EVEN CHECK THE PROBLEM WITHOUT PAYING. I TOLD THEM THAT I COULD NOT AFFORD ANY REPAIRS AND THIS WAS A RECALL. THEY WOULD NOT EVEN LOOK AT MY CAR WITHOUT PAYING. SO I HAVE BEEN DRIVING WITH THE SAME AIRBAG. I CANNOT AFFORD THESE REPAIRS SO THERE'S NOTHING I CAN DO ABOUT THIS AIRBAG SITUATION. I ALREADY CALLED THE VOLKSWAGEN OF AMERICA AND THEY ARE NO HELP. IF ANYTHING CAN BE DONE I WOULD GREATLY APPRECIATED IT.

NHTSA ID

11270853

Incident

Mar 7, 2019

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS KEPT FAILING TO WORK AND THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED SIX TIMES. AN INDEPENDENT MECHANIC STATED THAT THERE WAS AN ISSUE WITH THE DRIVER'S SIDE OF THE VEHICLE AFTER RESEARCHING IT ON THE INTERNET. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO GET THE BRAKE LIGHTS REPAIRED AND KEEP THE RECEIPTS TO GET REIMBURSED IN THE EVENT A RECALL WAS ISSUED. VOLKSWAGEN OF FREDERICKSBURG (5208 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-1600) STATED THAT THERE WAS A WIRING MALFUNCTION IN THE TRUNK, WHICH CAUSED THE BRAKE LIGHTS TO GO OUT. THE CONTACT FOUND OUT THAT THE DEALER MISLED HER ON OTHER MAINTENANCE ISSUES. THE CONTACT NO LONGER TRUSTED THE DEALER AND HAD THE LIGHTS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 74,000. *BF *TP

NHTSA ID

11269087

Incident

Oct 1, 2018

Mileage

74,000 mi