RoadVitals

2012 Volkswagen Cc Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
230
Latest Apr 16, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Volkswagen Cc, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

86
reports

From owner reports, verbatim

The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously recalled and now I have a problem with them, too. Right before the Steering Fails, I hear a gone and the Red Steering Wheel Light illuminates. I am then forced to slowly get off the road, barely able to turn the wheel, turn off the vehicle and re-start the engine to get the Power Steering to Re-Set itself. It is happening more and more often. Just went to Doctor appt Friday and it happened five (5) times going to and from Doctor (14 mile round trip). I see Dealers are telling people it is a Clock Spring and they are charing up to $ 6,800. to repair. My car only has 56,000. miles on it !!!

NHTSA ID 11427345 · filed Aug 1, 2021

I BROUGHT THIS CAR ABOUT 3MONTHS AGO ANDRIVE ONE DAY ABS ERROR SO TOOK TO MECHANIC HE HOOKED TO MACHINE SAY REAR WHEEL DRIVER SIDE WHEEL SENSOR SO GOT THAT CHANGED THEN IT GAVE MORE CODE SAY COMPUTER NOT COMMUNICATING AN ALSO THE OTHER SENSORS OUT AN TCS PLUS STEERING ASST. SO I WENT ONLINE TO FIND OUT THIS IS A COMMON PROBLEM THAT VW CAN'T EVEN FIX .BUT THERE STILL ALLOWED TO SALE THEM WITH OUT A FIX SO NOW I HAVE TO GUESS IF I HAVE BRAKES OR TCS AN FORGOT THE PARK BRAKE HAS A CODE AS WELL SO WILL ANYBODY FIX THIS PROBLEM OR DO MORE PEOPLE HAVE TO DIE IN CRASH OR WASTE MONEY TAKEN IT TO VOLKWAGAN AN NOT GET IT FIX TO FUNNY AN LIGHTS ON PARKED OR DRIVE CAN'T CLEAR CODES THANKS

NHTSA ID 11338870 · filed Jul 12, 2020
All 86 reports naming airbags

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

65
reports

From owner reports, verbatim

Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.

NHTSA ID 11524594 · filed May 31, 2023

I'm part of a class action lawsuit where I was denied after sending all of the pertinent information the attorney's requested. I have all documentation of the correspondence which was requested with contact information to the Volkswagen company and other recipients. The class action is "Engine Water Pump Settlement". The water pump was faulty in this vehicle and many others of this model. It was deemed a safety concern by the federal government of the United States. This has been in progress since 2019.

NHTSA ID 11494787 · filed Nov 24, 2022
All 65 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

61
reports

From owner reports, verbatim

Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11584641 · filed Apr 23, 2024

Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.

NHTSA ID 11524594 · filed May 31, 2023
All 61 reports naming fuel system

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

39
reports

From owner reports, verbatim

I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission

NHTSA ID 11587015 · filed May 5, 2024

Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.

NHTSA ID 11524594 · filed May 31, 2023
All 39 reports naming electrical

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

16
reports

From owner reports, verbatim

Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11584641 · filed Apr 23, 2024

I BROUGHT THIS CAR ABOUT 3MONTHS AGO ANDRIVE ONE DAY ABS ERROR SO TOOK TO MECHANIC HE HOOKED TO MACHINE SAY REAR WHEEL DRIVER SIDE WHEEL SENSOR SO GOT THAT CHANGED THEN IT GAVE MORE CODE SAY COMPUTER NOT COMMUNICATING AN ALSO THE OTHER SENSORS OUT AN TCS PLUS STEERING ASST. SO I WENT ONLINE TO FIND OUT THIS IS A COMMON PROBLEM THAT VW CAN'T EVEN FIX .BUT THERE STILL ALLOWED TO SALE THEM WITH OUT A FIX SO NOW I HAVE TO GUESS IF I HAVE BRAKES OR TCS AN FORGOT THE PARK BRAKE HAS A CODE AS WELL SO WILL ANYBODY FIX THIS PROBLEM OR DO MORE PEOPLE HAVE TO DIE IN CRASH OR WASTE MONEY TAKEN IT TO VOLKWAGAN AN NOT GET IT FIX TO FUNNY AN LIGHTS ON PARKED OR DRIVE CAN'T CLEAR CODES THANKS

NHTSA ID 11338870 · filed Jul 12, 2020
All 16 reports naming driver assistance

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

12
reports

From owner reports, verbatim

The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously recalled and now I have a problem with them, too. Right before the Steering Fails, I hear a gone and the Red Steering Wheel Light illuminates. I am then forced to slowly get off the road, barely able to turn the wheel, turn off the vehicle and re-start the engine to get the Power Steering to Re-Set itself. It is happening more and more often. Just went to Doctor appt Friday and it happened five (5) times going to and from Doctor (14 mile round trip). I see Dealers are telling people it is a Clock Spring and they are charing up to $ 6,800. to repair. My car only has 56,000. miles on it !!!

NHTSA ID 11427345 · filed Aug 1, 2021

AIR BAG LIGHT IS ON AFTER 6 MONTHS OF TAKING THE CAR TO THE DEALER TO REPAIR THE ISSUE AFTER THE RECALL. WENT BACK TO DEALER AND THEY WANT TO CHARGE ME TO FIX THE ISSUE.

NHTSA ID 11113816 · filed Jul 26, 2018
All 12 reports naming steering

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

11
reports

From owner reports, verbatim

I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission

NHTSA ID 11587015 · filed May 5, 2024

OIL PRESSURE CHANGE INDICATED ON DASHBOARD STATING, "LOW OIL PRESSURE", THE INDICATOR THEN WENT OUT AND THE 2012 VW CC 2.0 TSI SHUT OFF WHILE DRIVING ON THE INTERSTATE AT A SPEED OF APPROXIMATELY 45 MILES A HOUR. THE VEHICLE WAS RESTARTED AND MOVED OF THE INTERSTATE UNDER ITS OWN POWER, BUT WAS IDLING ROUGH AND STALLED. THE VEHICLE WILL NOT START NOW. THE CODE PULLED FROM THIS VEHICLE NOW READ, P0300, P0302, P0341, P000A, P0016, P0304, P0301, P0011, P0506

NHTSA ID 11362367 · filed Oct 2, 2020
All 11 reports naming powertrain (other)

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

10
reports

From owner reports, verbatim

The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never had 1 recall on my vehicle and that she was going to report my VIN number for illegal reporting of recalls to have repairs that I want free of charge then proceeded to tell me my kind are liars, stealing from Americans and needed to be taken to my country and I would be in trouble for calling them falsely reporting repairs needed to gain free mechanic repairs so I would not have to come out of pocket.

NHTSA ID 11654885 · filed Apr 16, 2025

VOLKSWAGEN RECALLED CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS). VEHICLE IN QUESTION CURRENTLY IS EXPERIENCING AN ISSUE WITH THIS SYSTEM. VOLKSWAGEN SHOULD EXTEND THIS RECALL TO THIS VEHICLE AND OTHERS LIKE IT. SPECIFICALLY THE TPMS SENSOR WILL NOT DETECT PRESSURE IN TIRES AFTER TIRE REPLACEMENT OR ROTATION AND THERE IS NO WAY TO RESET SYSTEM.

NHTSA ID 11317575 · filed Mar 11, 2020
All 10 reports naming other / unspecified

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

10
reports

From owner reports, verbatim

I BROUGHT THIS CAR ABOUT 3MONTHS AGO ANDRIVE ONE DAY ABS ERROR SO TOOK TO MECHANIC HE HOOKED TO MACHINE SAY REAR WHEEL DRIVER SIDE WHEEL SENSOR SO GOT THAT CHANGED THEN IT GAVE MORE CODE SAY COMPUTER NOT COMMUNICATING AN ALSO THE OTHER SENSORS OUT AN TCS PLUS STEERING ASST. SO I WENT ONLINE TO FIND OUT THIS IS A COMMON PROBLEM THAT VW CAN'T EVEN FIX .BUT THERE STILL ALLOWED TO SALE THEM WITH OUT A FIX SO NOW I HAVE TO GUESS IF I HAVE BRAKES OR TCS AN FORGOT THE PARK BRAKE HAS A CODE AS WELL SO WILL ANYBODY FIX THIS PROBLEM OR DO MORE PEOPLE HAVE TO DIE IN CRASH OR WASTE MONEY TAKEN IT TO VOLKWAGAN AN NOT GET IT FIX TO FUNNY AN LIGHTS ON PARKED OR DRIVE CAN'T CLEAR CODES THANKS

NHTSA ID 11338870 · filed Jul 12, 2020

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS KEPT FAILING TO WORK AND THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED SIX TIMES. AN INDEPENDENT MECHANIC STATED THAT THERE WAS AN ISSUE WITH THE DRIVER'S SIDE OF THE VEHICLE AFTER RESEARCHING IT ON THE INTERNET. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO GET THE BRAKE LIGHTS REPAIRED AND KEEP THE RECEIPTS TO GET REIMBURSED IN THE EVENT A RECALL WAS ISSUED. VOLKSWAGEN OF FREDERICKSBURG (5208 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-1600) STATED THAT THERE WAS A WIRING MALFUNCTION IN THE TRUNK, WHICH CAUSED THE BRAKE LIGHTS TO GO OUT. THE CONTACT FOUND OUT THAT THE DEALER MISLED HER ON OTHER MAINTENANCE ISSUES. THE CONTACT NO LONGER TRUSTED THE DEALER AND HAD THE LIGHTS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 74,000. *BF *TP

NHTSA ID 11269087 · filed Oct 17, 2019
All 10 reports naming brakes

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

5
reports

From owner reports, verbatim

REAR TAIL LIGHTING AND TRUCK LATCH FAIL TO OPERATE CAUSING HIGH POSSIBILITY OF BEING STRUCK FROM BEHIND. THIS IS AND HAS BEEN A PROBLEM FOR YEARS, ALL 2009 TO 2012 VOLKSWAGEN CC MODELS HAVE AND CONTINUE TO HAVE THE ISSUE. THE WIRING HARNESS IN THE TRUNK IS OF POOR DESIGN AND QUALITY CAUSING WIRES TO BREAK AND CREATE OPEN SHOTS RESULTING IN NO TAIL LAMP LIGHTING.

NHTSA ID 11306487 · filed Feb 1, 2020

THE TRUNK STOPPED WORKING ALONG WITH THE FOG LIGHTS AND REVERSE LIGHTS ON THE TRUNK. IT APPEARS TO HAVE BEEN HAPPENING MANY CC AND IS A MANUFACTURING DESIGN IS FAULTY. HOPING THAT OTHER ARE REPORTING THE FLAW TOO.

NHTSA ID 11098726 · filed May 30, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

WATER PUDDING IN DRIVER SIDE FOOTWELL, NO INDICATION OF WHERE THE WATER IS COMING FROM. MOLD GROWTH.

NHTSA ID 11394428 · filed Feb 3, 2021

' "TAKATA RECALL" I LOST CONTROL MY VEHICLE WHILE I WAS DRIVING AT ATHENS DR AND HIT THE VEHICLE IN FRONT , I HAD BIG DAMAGE TO MY VEHICLE IT WAS DUE TO IMPROPER FUEL PUMP CONTROL MODULE. I HAD REUESTED ALREADY REPAIR FROM LEITH VW CARY NC,THEY SAID THEY DIDN'T HAVE REMEDY.

NHTSA ID 11051505 · filed Nov 30, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED AND THEN ACCELERATED TO 80 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO DECELERATE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO BEMER MOTOR CARS (9201 RICHMOND AVE, HOUSTON, TX 77063, PHONE: (713) 900-2443), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO ARCHER VOLKSWAGEN (10400 SW FWAY, HOUSTON, TX 77074, PHONE: (713) 272-1775) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR MODULE, THE CAMSHAFT SENSOR, RADIATOR CORE SUPPORT, FRONT LOWER CONTROL ARM, BUSHINGS ALIGNMENT, REAR BRACKET ROTORS, AND BRAKE FLUID NEEDED TO BE REPLACED. THE DEALER ONLY MADE SOME OF THE REPAIRS DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

NHTSA ID 11052328 · filed Dec 4, 2017

INHERENT ALIGNMENT AND SUSPENSION DESIGN FLAW CAUSES CUPPING OF TIRES AT FREQUENT INTERVALS DESPITE EXCEEDING MANUFACTURERS RECOMMENDED CYCLE FOR TIRE ROTATION AND ALIGNMENT CHECKS. THE PROBLEM HAS BEEN ACKNOWLEDGED BY THE DEALER BUT THERE IS NO SOLUTION FROM THE MANUFACTURER TO FIX THIS ISSUE. OWNERS NATIONWIDE SEEM TO HAVE THE SAME PROBLEM WHICH TRANSLATES TO AN ANNUAL TIRE REPLACEMENT EXPENSE. EVEN WITH BEST RATED TIRES THAT ARE SUPPOSED TO LAST 60,000 MILES, THE MOST MILEAGE ONE CAN ACHIEVE IS ABOUT 15,000. THE RESULT ALSO INCLUDES NOISY DRIVING CONDITIONS, VIBRATION WHILE BRAKING OR ACCELERATING. KEEPING THE ALIGNMENT WITHIN FACTORY SPEC DOES NOT RESOLVE THE ISSUE. VW SHOULD LOOK INTO THE DESIGN AND MODIFY THE ALIGNMENT AND SUSPENSION TO HELP CONSUMERS WITH THIS FRUSTRATING PROBLEM.

NHTSA ID 10853720 · filed Apr 6, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

ENGINE SHUTOFF. TIMING BELT ISSUE. ELECTRICAL ISSUES BEFORE THIS.

NHTSA ID 11398832 · filed Mar 3, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

SEATBELT WAS USED FOR CHILD SEAT INSTALLATION. SEATBELT WAS EXTENDED ALL THE WAY OUT FOR CHILD SEAT INSTALLATION. NOW THE SEAT BELT WONT PULL BACK IN TO THE RETRACTOR. TENSIONER/RETRACTOR SYSTEM HAS FAILED, IT SEEMS.

NHTSA ID 11048464 · filed Nov 26, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

THE LOW TIRE PRESSURE WARNING INDICATOR CYCLES ON AND OFF WHILE DRIVING, STAYING ON CONSTANTLY FOR ONLY SHORT COMMUTES. WHEN THE WARNING INDICATOR IS LIT, THE DASHBOARD DISPLAYED RIGHT FRONT TIRE PRESSURE SHOWS DASHED LINES. WHEN THE WARNING INDICATOR IS NOT LIT, THE CORRECT TIRE PRESSURE IS DISPLAYED.

NHTSA ID 10466241 · filed Jun 22, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

HOOD LATCH PREVENTS HOOD FROM OPENING. VW KNOWS THIS PROBLEM IS A MANUFACTURING DEFECT AND THEY REFUSE TO REPAIR IT WITHOUT A CHARGE OF $250 INCLUDING THE PART. THE COOLING SYSTEM HAS A ERROR LIGHT GLOWING WHEN THERE IS NO PROBLEM. THE WARNING SYSTEM SHOWS VARIOUS PARTS AS MALFUNCTRONING BUT APPEARS THE DIAGNOSTIC MODULE IS AT FAULT.

NHTSA ID 11141459 · filed Oct 19, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .