Airbags
Filed Mar 21, 2019
CLOCKSPRING IN STEERING WHEEL FAILED AT 40,000 MILES. AIRBAG LIGHT STAYS ON AND NONE OF THE STEERING WHEEL CONTROLS WORK TO INCLUDE THE HORN.
- NHTSA ID
- 11190476
- Incident
- Jan 1, 2019
- Mileage
- 40,000 mi
2017 Volkswagen Golf Sportswagen
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Mar 21, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains 5 NHTSA owner-reported complaints for the 2017 Volkswagen Golf Sportswagen, most frequently naming the engine, driver assistance and electrical categories. 57 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jan 2018 | 1 | 1 |
| Apr 2018 | 1 | 2 |
| Feb 2019 | 1 | 3 |
| Mar 2019 | 2 | 5 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine225.0%
- Driver assistance112.5%
- Electrical112.5%
- Airbags112.5%
- Fuel system112.5%
- Other / unspecified112.5%
- Steering112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
ElectricalSteering
Filed Mar 4, 2019
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V464000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON VOLKSWAGEN OF SANFORD (4175 S ORLANDO DR, SANFORD, FL 32773, (855) 743-7423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 11184156
- Incident
- Aug 28, 2018
EngineFuel system
Filed Feb 12, 2019
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GOLF SPORTSWAGEN. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE RPMS DECREASED TO ZERO. APPROXIMATELY 4 SECONDS AFTER RELEASING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND AND THEN SUDDENLY LUNGED FORWARD AND ACCELERATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN (5901 PEACH TREE INDUSTRIAL BLVD, CHAMPLEE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. AFTER THE THIRD VISIT TO THE DEALER FOR THE SAME FAILURE, THE DEALER DIAGNOSED THAT THERE WAS ENGINE TIMING FAILURE DUE TO LOW QUALITY FUEL. THE CONTACT WAS INFORMED TO USE PREMIUM FUEL TO RECTIFY THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE OWNER'S MANUAL INSTRUCTED THEM TO USE REGULAR FUEL ONLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,500.
- NHTSA ID
- 11176461
- Incident
- Dec 1, 2018
- Mileage
- 14,500 mi
Driver assistanceEngine
Filed Apr 4, 2018
CAR SHUDDERED AND LOST SPEED WHILE TURNING ON A CITY STREET.. EPC LIGHT CAME ON. DEALER RAN DIAGNOSTIC AND SAID THERE WAS A CYLINDER PROBLEM AND THEN SAID PROBLEM WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A BRAND NEW CAR ONLY 5,000 MILES. I AM SKEPTICAL THIS WAS JUST A SOFTWARE ISSUE GIVEN ALL THE REPORTS I HAVE READ OF OTHER VW DRIVERS HAVING THIS SAME EPC AND SHUDDERING ISSUE AND THEY HAVE LOST ABILITY TO ACCELERATE AND SOMETIMES LOST ALL POWER AND BREAKING ABILITY ON THE HIGHWAY. I AM SCARED FOR MYSELF AND MY CHILD.
- NHTSA ID
- 11083269
- Incident
- Apr 3, 2018
- Mileage
- 5,800 mi
Other / unspecified
Filed Jan 12, 2018
CONTINENTAL PROCONTACT TX TIRES ARE THE PROBLEM. WENT ROUND A LEFT-HAND BEND AT 55 MPH AND TIRES LOST AIR. MY TIRE INFLATION SYSTEM IN THE CAR IMMEDIATELY CAME ON WARNING ME THAT TIRES HAD LOST PRESSURE. STANDARD/RECOMMENDED TIRE SIZE ON VEHICLE.
- NHTSA ID
- 11062426
- Incident
- Jan 12, 2018
- Mileage
- 6,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
DCcampreminder
EQUIPMENT
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994-2004 Passat Wagon, 2004 Phaeton, 2013-2016 Jetta Hybrid, 2004 R32 and 1995-2006 Cabrio.
Adhesive Circ
EQUIPMENT
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
SM 33-2019
EQUIPMENT
The part number listed in the document is to be returned if it meets the criteria provided.
Gasoline Engine
ENGINE AND ENGINE COOLING
Gasoline Engine Misfire Diagnosis document
V271901-2011894
ELECTRICAL SYSTEM
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
TT 371003
POWER TRAIN:AUTOMATIC TRANSMISSION
Update to model year applicability and existing tip for Dual clutch basic settings procedure.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.