Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1999 Volkswagen Golf submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHITE METAL USED IN FRONT AND READ WINDSHIELD WIPERS AND ALSO REAR HATCH DOOR LATCH FLAKE APART AND CRUMBLE MAKING WIPERS AND LATCH UNUSABLE. REPLACED FRONT WIPER ASSEMBLY JUNE 2012, REAR WIPER DOES NOT WORK, SAME WITH REAR DOOR LATCH. FRONT WIPERS STOPPED WORKING SUDDENLY WHILE IN A SUMMER DOWNPOUR CAUSING A MAJOR SAFETY PROBLEM.
WINDOW REGULATOR SWITCHES AND INTERIOR LIGHTS STARTED TO MALFUNCTION EARLY IN THE LIFE OF THE CAR, STARTING ABOUT 2003. MY PASSENGER WINDOW FELL INTO THE DOOR ONCE, AND THE SAME HAPPENED FOR MY DRIVER SIDE WINDOW TWICE. THE WINDOW SWITCHES ARE FLAKY AND REQUIRE INTENSE CONCENTRATION TO TAP THEM JUST RIGHT TO MAKE THE WINDOW GO IN THE DIRECTION THAT YOU WANT. IF YOU TAP TOO STRONGLY OR TOO LONG, THE WINDOWS REVERSE DIRECTION. THIS IS EXTREMELY DISTRACTING AND DANGEROUS WHEN YOU ARE TRYING TO FOCUS ON THE ROAD. DEALERSHIP AND LOCAL MECHANICS REPLACED REGULATOR SWITCHES AND MOTORS SEVERAL TIMES, YEARS AGO. I WAS TIRED OF REPLACING THEM, SO NOW I TRY TO USE THE WINDOWS AS LITTLE AS POSSIBLE. I KEEP A FLASHLIGHT PERMANENTLY ON THE PASSENGER SEAT TO COMPENSATE FOR 12 YEARS OF DARKNESS IN THE CABIN. ALARM SYSTEM OCCASIONALLY CHIRPS FOR NO REASON, AS IF DETECTING AN INTRUDER, AND SOMETIMES WILL NOT GENERATE THE BEEP BEEP WHEN I HIT THE ENGAGE BUTTON ON MY KEY FOB. ALARM SOMETIMES GOES OFF WHEN I START THE CAR, AS IF I'M CARJACKING MY OWN CAR. I SUSPECT THE 1999 BATCH OF VOLKSWAGEN CARS HAD SERIOUS GROUNDING OR ELECTRICAL ISSUES. CAR CONTINUES TO RUN FINE (CURRENT MILEAGE IS 392,000) DESPITE THE ELECTRICAL DEMONS, BUT WITH REDUCED SAFETY AND INCREASED DISTRACTIONS.
WINDSHIELD WIPER FAILURE. *TR
RECALL REPAIR WORK WAS PERFORMED ON VEHICLE, CONSUMER WAS CHARGED $313.63 AND REPAIRS WERE HALF COMPLETED.*MR SINCE IT WAS A RECALL, THE WORK PERFORMED WAS SUPPOSE TO BE FREE OF CHARGE. THE DEALER ONLY PERFORMED HALF THE WORK AND LEFT A BROKEN PART IN THE DOOR WHICH HAD TO BE REMOVED BY TAKING THE DOOR APART AGAIN. THEY REFUSED TO REFUND THE $313.63 AND REPAIR THE PASSENGER SIDE DOOR WHICH WAS PART OF THE RECALL. THEY ONLY FIXED THE DRIVER DOOR. CONSUMER WOULD LIKE THE MONIES REIMBURSED PLUS AN ADDITION $313.63 FOR HAVE THE REPAIRS COMPLETED AT ANOTHER DEALER. THE CONSUMER ALSO REQUESTED A LIFE-TIME WARRANTY ON THE WORK O'BRIEN ALREADY DID, $50. PER DAY FOR THE TWO DAYS THE CONSUMER HAD NO VEHICLE, MAILING AND COPYING COST. *PH *NLM
CONSUMER STATES THAT THE PLASTIC CONNECTORS WHICH KEEP THE SIDE DOOR WINDOWS IN PLACE ARE BREAKING AND CAUSES THE WINDOWS TO DROP DOWN INSIDE THE DOORS. PROBLEM HAS BEEN REPAIRED FOUR TIMES . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *MR
WHEN WINDOW REGULATOR FAILS, THE WINDOW DROPS IN THE DOOR. IF DRIVING IN RAIN OR -20 DEGREES WEATHER, IT BECOMES A SAFETY HAZARD. I'D LIKE TO SEE A RECALL SOON ON THIS.*AK
WINDOW REGULATOR HAS BROKEN 4 TIMES, 3 ON THE DRIVER'S SIDE & 1 ON THE PASSENGER'S SIDE. AIR CONDITIONING COMPRESSOR HAS BROKEN AS WELL ON A 2 YEAR OLD CAR PURCHASED AS NEW! VOLKSWAGEN HAS REFUSED TO PAY OR HELP WITH ANY OF THE COSTS OF SAID PARTS
POWER WINDOW REGULATOR IS DEFECTIVE. WINDOW CAN, AT ANY TIME, FALL INTO DOOR FRAME. HAS NOT CONTACTED DEALER.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .