2013 Volkswagen Golf Airbags Problems

The steering wheel clock spring was replaced on my vehicle as part of a recall in May 2016 by a local VW dealer. Within the last month I've received an "Error: Airbag" notification on my dash. My mechanic scanned the Air Bag Control Module for codes and there was 1 in memory: B1000 Igniter for Driver's Air Bag, Resistance Too Large". I understand that the defective Air bag clock spring replacement part is unavailable as it has been nationally on back order for the past year, and 7,000 vehicles are waiting for the part. This issue has affected everything controlled through the steering wheel, including my horn, making the otherwise perfectly good car unsafe and perhaps illegal to drive. Both the dealership and VW of American Customer Care have been unable to offer me an interim solution (at least offering a horn).

NHTSA ID

11471720

Incident

May 21, 2022

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GOLF. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL VOLKSWAGEN DEALER FOR SERVICE. THE CONTACT SPOKE WITH SUNNYVALE VOLKSWAGEN (1025 E EL CAMINO REAL, SUNNYVALE, CA 94087, 408-739-7321) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE CONTACT REFUSED TO PAY FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11257350

Incident

Aug 21, 2019

TAKATA RECALL. INSIGNIFICANT UNUSUAL SOUND WHEN TURNING THE STEERING WHEEL. IT SOUNDS LIKE CLICKS. THIS OCCURS WHEN THE CAR IS STATIONARY OR WHILE DRIVING.

NHTSA ID

11085185

Incident

Jun 20, 2016

TAKATA RECALL ONE YEAR HAS PASSED SINCE THE RECALL WAS INITIATED FOR THE DRIVERS AIRBAG FOR MY VW VEHICLE AND TO DATE MY I HAVE NOT BEEN CONTACTED BY VW AND THERE WEBSITE STATES NHTSA RECALL NUMBER 16V078 HAS QUOTE "REPAIR NOT YET AVAILABLE." THIS IS BOTH DISAPPOINTING AND WORRYING SINCE NOT A SINGLE VW AFFECTED VEHICLE APPEARS ON YOUR PUBLISHED PRIORITY GROUPS LIST OR THE "COMPLETED SO FAR" LIST. DESPITE THE FACT THAT I LIVE IN TEXAS WHICH IS DEEMED A PRIORITY ZONE A ! I REALIZE THIS IS A BIG PROBLEM TO TACKLE BUT LACK OF INFORMATION AND UPDATES ONLY MAKES PEOPLE WORRY AN INCIDENT COULD OCCUR RATHER THAN INSTILL CONFIDENCE THAT A SOLUTION IS FORTH COMING.

NHTSA ID

10954954

Incident

Feb 15, 2017

TAKATA RECALL - I RECEIVED A NOTICE OF THIS RECALL ALMOST A YEAR AGO, AND JUST CONTACTED THE DEALER AND WAS TOLD THERE IS NO PROJECTED DATE FOR THE REPAIR. AFTER READING ABOUT THIS, IT SEEMS LIKE SOMETHING VERY DANGEROUS TO BE LEFT UNREPAIRED WHILE DRIVING.

NHTSA ID

10950371

Incident

Apr 1, 2016

WHY IS IT TAKING SO LONG TO IMPLEMENT A FIX FOR THE TAKATA DRIVER-SIDE AIRBAG RECALL? MAKES ME NERVOUS TO DRIVE THE CAR AND FRUSTRATED THAT THERE IS AN UN-ACTIONED RECALL.

NHTSA ID

10935375

Incident

Dec 14, 2016

TAKATA RECALL, IT'S BEEN 5 MONTHS SINCE I GOT THE NOTICE; HOWEVER, THE DEALER STILL HAS NO PART TO REPLACE THE DEFECTED PART.

NHTSA ID

10919740

Incident

Apr 1, 2016

TAKATA RECALL/EMISSIONS RECALL - VW HELLO, MY NAME IS [XXX] AND I OWN A 2013 VW GOLF TDI. I AM VERY CONCERNED AT THE AIRBAG RECALL BECAUSE I DRIVE OVER 150 MILES/DAY JUST TO AND FROM WORK. ON TOP OF THAT, I ALSO DRIVE YOUNG CHILDREN IN MY VEHICLE ON A DAILY BASIS AND I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE UNTIL THE AIRBAG SITUATION CAN BE RESOLVED. I HAVE HAD NOTHING BUT PROBLEMS SINCE I BOUGHT THIS CAR, AND AS A LOYAL CUSTOMER, I AM VERY DISAPPOINTED. I CANNOT DRIVE AROUND A CAR THAT COULD POTENTIALLY KILL ME DUE TO AIRBAG DEPLOYMENT AND I CANNOT PUT OTHERS WHO RIDE IN MY VEHICLE AT RISK. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SOMETHING MUST BE DONE. ON TOP OF THIS ISSUE, THE EMISSIONS RECALL IS STILL UNRESOLVED. I AM VERY UPSET AT ALL OF THE ISSUES THAT I AM EXPERIENCING WITH MY VEHICLE AND IT IS UNACCEPTABLE! PLEASE LET ME KNOW WHAT MY OPTIONS ARE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10865170

Incident

Apr 1, 2016

I DO NOT FEEL SAFE TO DRIVE THIS CAR DUE TO THE AIRBAG RECALL HAS NO REMEDY AT THIS TIME, ITS BEEN 1.5 YEARS SINCE THE TAKATA AIRBAG FIASCO. AIR BAGS ARE REQUIRED ON ALL VEHICLES BEING SOLD NEW OR USED. THIS AIRBAG MIGHT KILL ME, THE OPPOSITE OF WHAT IT WAS DESIGNED TO DO. WHY HASN'T THE FEDERAL GOVERNMENT MANDATED THESE VEHICLES BE TAKEN OFF THE ROAD DUE TO IT IS AN UNSAFE PRODUCT TO OPERATE AND THERE IS NO FIX IN SIGHT?

NHTSA ID

10861475

Incident

Apr 26, 2016

Mileage

130,000 mi