2014 Volkswagen Golf Owner Complaints

My vehicle has (2) serpentine belts, and (2) Belt Tensioners. (1) Tensioner is for the belt that engages the Water Pump, Alternator, Power Steering and then has (3) Idler Pulleys. The other one is the AC Tensioner, that belt routes from the AC Compressor to the Crank and the AC Tensioner. The AC Compressor is a dual belt pulley. So the AC Tensioner is suppling the power for the Accessory Belt to spin, and operate the cooling system, charging system, and power steering. Recently the Accessory Belt ripped, and since the belts and the tensioners have yet to be serviced, I planned on doing both tensioners and belts. Upon replacing the components with new ones, the AC tensioner rubs against the Accessory Belt, which will def cause the belt to rip. Further investigating, I saw the original AC Tensioner has a cut out on the side of the housing made, so that the Accessory Belt will not rub against it and spin freely. I called VW Service, O Reillys, Auto Zone, Advanced Auto, and none of the tensioners have the cut out, they all have the same tensioner that is being sold. So what do I do now? Vehicle is not drivable, and without the correct part, this vehicle is unable to safely drive. Once that belt rips, cooling system won’t work, charging system and power steering. My vehicle has almost 200K and is mechanically sound, I maintain the maintenance on this vehicle to a T. Yet I am unable to purchase a part that is needed to ensure this vehicle continues to operate safely, due to a complete engineering design mistake. In which it seems to be completely covered up, because how many people will really service the tensioner. Well I did, and I would like my vehicle to run again, seeing as how the manufacturer decided to make this shortcut, and cross there fingers and hope no issues arose

NHTSA ID

11541789

Incident

Aug 29, 2023

While driving on the freeway the car stopped accelerating and would only rev when gas pedal was pressed. I coasted to the fast lane shoulder and put on hazard lights. CHP had to stop freeway traffic to push me to the side of the freeway. Car eventually restarted and let me put into gear. I drove to Auto repair store and they scanned car. Code U0103 came back: No communication with gear shift module.

NHTSA ID

11465862

Incident

May 23, 2022

I'M HAVING ISSUES WITH A P0106 CODE. IT CONTINUOUSLY COMES OFF AND ON. I HAVE HAD THE MANIFOLD ABSOLUTE PRESSURE SENSOR REPLACED, I HAVE HAD THE INTAKE CLEANED AND RELATABLE PARTS. THE CHECK ENGINE LIGHT WILL COME ON AT RANDOM TIMES, AND WILL JUST GO AWAY ON IT'S OWN. I HAVE READ THAT MULTIPLE PEOPLE HAVE HAD TO UPDATE THE ECM WHICH HAS THEN FIXED THE ISSUE. I DON'T BELIEVE THIS SHOULD BE AN EXPENSE TO THE OWNER OF THE VEHICLE FOR AN UPDATE THAT SHOULD HAVE BEEN DONE IN THE FIRST PLACE.

NHTSA ID

11353090

Incident

Aug 1, 2020

Mileage

127,000 mi

THE SLAVE CYLINDER WENT BAD ITS PORING FLUID OUT IT COMPLETELY FAILED WHEN THE VEHICLE WAS PARKED IT HAS EXACTLY 34,272 MILES IT SHOULD NOT HAVE FAILED AT THAT MILEAGE AND AGE I KNOW OF 3 OTHER PEOPLE AROUND THAT HAVE HAD THE SAME THING HAPPEN THIS NEEDS TO BE LOOKED INTO BECAUSE ITS STARTING TO LOOK LIKE A MANUFACTURING PROBLEM. THIS COULD HAVE BEEN FATAL IF IT HAD WENT OUT COMPLETELY ON THE HIGHWAY SINCE AN INEXPERIENCED DRIVER WOULDN'T KNOW WHAT TO DO SINCE YOU CANT CHANGE GEARS

NHTSA ID

11254699

Incident

Apr 30, 2019

Mileage

34,272 mi

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS THEN TAKEN TO A LOCAL DEALER (CHARLES MAUND VOLKSWAGEN LOCATED AT 6900 BURNET RD, AUSTIN, TX 78757, PHONE NUMBER: (512) 458-1111) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR FAILED AND NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT A LITTLE OVER A YEAR LATER, THE ABS WARNING LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE SAME LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR FAILED AND NEEDED TO BE REPLACED. THE PART WAS REPLACED BUT ANOTHER YEAR LATER, THE ABS WARNING LIGHT ILLUMINATED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE WHEEL SPEED SENSOR WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY AT 40 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE AND THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO AVOID HITTING THE DEER. AS A RESULT, THE VEHICLE SKIDDED AND THE ABS FAILED TO ACTIVATE. IT WAS UNKNOWN WHAT THE CONTACT CRASHED INTO. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,085.

NHTSA ID

11231957

Incident

Jun 15, 2016

Mileage

16,085 mi

TAKATA RECALL A VW DEALER SERVICE INVOICE STATES THEY COMPLETED THE RECALL ON THIS CAR, BUT YOUR WEBSITE SAYS IT IS INCOMPLETE, ACCORDING TO MY VIN. VW OF AMERICA SENT ME RECALL NOTICES IN MARCH & APRIL OF 2018. COMMUNITY VW, SANTA MARIA, CA 93456 [805 348-3221] INVOICE DATE: 12/19/17 CUSTOMER NUMBER: 50792 TECHNICIAN NUMBER: 34657 I WOULD LIKE TO VERIFY THAT THE WORK WAS ACTUALLY DONE. IS THERE AN IDENTIFYING MARK, LABEL OR NUMBER THAT I CAN SEE SOMEWHERE ON THE AIRBAG? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11122097

Incident

Dec 19, 2017

Mileage

32,730 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JENNINGS VOLKSWAGEN, LOCATED AT 201 WAUKEGAN ROAD, GLENVIEW, IL, WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR UNLESS THE CONTACT PAID FOR THE REPAIR. THE DEALER STATED THAT NHTSA APPROVED THEIR REMEDY AS PERMANENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

NHTSA ID

11019620

Incident

Aug 23, 2017

"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

NHTSA ID

11011794

Incident

Jun 15, 2017

Mileage

60,000 mi

TAKATA RECALL - I HAVE CALLED SEVERAL DEALERSHIPS IN CHICAGO SINCE THE RECALL IN 2016 AND STILL NO ONE HAS THE REPLACEMENT. THERE COULD BE DANGEROUS CONSEQUENCES FOR NOT HAVING THIS TESTED AND CORRECTED.

NHTSA ID

11004331

Incident

Jan 1, 2017

TAKATA RECALL. IN APRIL 2016 I RECEIVED A SAFETY RECALL FROM VOLKSWAGEN REGARDING THE TAKATA AIRBAGS. AT THAT TIME, I CALLED TO SET-UP AN APPOINTMENT AND WAS TOLD THAT THERE WASN'T A FIX FOR IT YET. I'VE CALLED INTERMITTENTLY OVER THE PAST YEAR AND HAVE RECEIVED THE SAME RESPONSE. I CALLED AGAIN ON MAY 17TH, TO ASK ABOUT THE STATUS AND RECEIVED YET THE SAME RESPONSE. WHEN I MENTIONED THAT I KNOW PEOPLE WHO HAVE HONDA'S--WHO HAVE BEEN AFFECTED--WHOSE AIRBAGS HAVE BEEN REPLACED, SHE SAID THAT HONDA OWNERS, HAVE DIED AS A RESULT OF THE AIRBAG DEPLOYMENTS, WHEREAS VOLKSWAGEN OWNERS HAVEN'T. I REPLIED THAT I INTERPRETED THAT TO MEAN THAT VOLKSWAGEN ARE DRAGGING THEIR FEET BECAUSE NO ONE HAS DIED, AND IT'LL TAKE A DEATH IN ORDER FOR THEM TO COME UP WITH A FIX, WHICH OF COURSE WAS DENIED.

NHTSA ID

10986174

Incident

May 17, 2017

I WAS TRAVELING SOUTHBOUND ON THE FREEWAY, IN THE FAST LANE, AT 70 MPH WHEN THERE WAS A BLINKING YELLOW WARNING LIGHT ON THE DASH. THE LIGHT RESEMBLES AN ELECTRICAL COIL AND IS REFERRED TO AS A GLOW PLUG LIGHT. THE CAR IMMEDIATELY STALLED. I PUT ON THE HAZARD LIGHTS BUT WAS UNABLE TO GET TO THE RIGHT DUE TO TRAFFIC AND A DEAD ENGINE. AS A RESULT WE HAD TO STOP IN THE CENTER DIVIDER. IT TOOK 45 MIN FOR THE TOW TRUCK TO ARRIVE. THIS WHILE TRAFFIC FLEW BY. THE FAULT WAS IDENTIFIED AS A HIGH PRESSURE FUEL PUMP (HPFP) FAILURE BY THE DEALERSHIP.

NHTSA ID

10746265

Incident

Jul 18, 2015

Mileage

38,950 mi