Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2015 Volkswagen Golf submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The hood release doesn’t work and cannot access anything in the engine bay. No oil changes until the hood can be opened. Clear recall due to the danger of not being able to open. The handle inside the car broke by attempting to open the hood.
Leaking sunroof !!!!!!!
There is a crack and leak in my sunroof. I have not done anything to my car that would result in the crack. Based on Reddit searches, this is a frequent problem for VW owners. Autobody shops do not want to touch my sunroof or fix it because they do not have success fixing sunroofs.
Discovered several inches of water in the spare tire boot area. The entire back seat was also soaked through. Water appears to be leaking into the car from rear pressure vents behind the bumper or from another undetermined source, posing risks including black mold and damage to the spare tire.
THERE IS A CRACK ON THE ROOF, THE CRACK IS BETWEEN THE SUNROOF AND THE DOOR
THE CHROME TRIM AROUND THE SHIFTER LEVEL IS EXTREMELY SHARP AND IS A SAFETY HAZARD. REACHING INTO THE STORAGE COMPARTMENT IN FRONT OF THE SHIFTER, MY FINGER CAUGHT THIS SHARP EDGE AND WAS SERIOUSLY CUT. THERE WAS A LOT OF BLOOD AND PAIN AS A RESULT. AN ONLINE SEARCH REVEALS THAT THIS TYPE OF INJURY IS NOT UNCOMMON.
LOUD KNOCK IS PRODUCED WHEN THERE IS BODY FLEX (TIGHT TURNS, SPEED BUMPS, CHANGES IN ELEVATION) ON THE DRIVER SIDE B-PILLAR. BROUGHT INTO AUBURN VOLKSWAGEN TO DIAGNOSE, AND WAS TOLD THEY COULD FIND NOTHING WRONG WITH THE VEHICLE. TOOK THE VEHICLE TO A BODY SHOP AND HAD THEM REPRODUCE THE NOISE. WAS TOLD IT IS LIKELY A BAD WELD FROM THE B-PILLAR TO THE ROOF, AND SHOULD BE FIXED IMMEDIATELY AS IT'S A SAFETY CONCERN. CONTACTED THE DEALERSHIP AND WAS TOLD THEY WERE NOT ABLE TO DEAL WITH ANY ISSUES CONCERNING THE BODY OF THE CAR. CONTACTED VOLKSWAGEN OF AMERICA, AND HAVE BEEN PASSED AROUND BETWEEN CUSTOMER SERVICE AGENTS WITHOUT BEEN GIVEN ASSISTANCE.
I WAS DRIVING HOME FROM WORK TODAY ON THE INTERSTATE AND IT SOUNDED LIKE A SHOTGUN WENT OFF. MY SUNROOF SHATTERED. I LOOKED UP AND THERE WAS A HUGE HOLE IN THE MIDDLE. IT WAS ABOUT 68 DEGREES F, SO IT WASN'T COLD. I HAVE A GARMIN DASH CAM SO I WENT HOME AND REVIEWED THE VIDEO LOOKING FOR AN OBJECT COMING FROM THE SKY OR ROAD JUST BEFORE THE SOUND IN THE VIDEO. NOTHING. I DON'T BELIEVE THAT ANYTHING HIT THE SUNROOF. I DID NOT HIT ANY POTHOLES. THE GLASS JUST EXPLODED. I GOOGLED GTI SUNROOF BREAK AND FOUND SOMEONE IN CANADA WITH THE SAME STORY. I THINK VW HAS AN ISSUE.
TWO FOAM PIECES, ONE ON THE LEFT AND THE OTHER ON THE RIGHT, IN THE ENGINE COMPARTMENT ARE WRAPPED IN TRANSLUCENT VINYL. SINCE THE VINYL CANNOT WITHSTAND THE HEAT, IT CAN CAUSE FIRE. BELOW ARE PICTURES OF THE VINYL WRAPPED FOAM ON THE RIGHT SIDE. THE WEB FOLDER ADDRESSES ARE CASE SENSITIVE. HTTPS://LH4.GOOGLEUSERCONTENT.COM/-TAJJEWYCJ6E/VUKQFQ8MJPI/AAAAAAAAB_E/4OZ-CUBFFRI/W1157-H868-NO/IMG_3101.JPG HTTPS://LH4.GOOGLEUSERCONTENT.COM/-APZJAK01WIM/VUKQGSDF26I/AAAAAAAAB_Q/PQUVYQ0OOKY/W1157-H868-NO/IMG_3112.JPG HTTPS://LH6.GOOGLEUSERCONTENT.COM/-JIXPGFG4D4Q/VUKQFRDJGMI/AAAAAAAAB_I/H5VKEOKW2G4/W1157-H868-NO/IMG_3104.JPG. *TR
THE PAINT NEAR A BOLT FOR ENGINE SUPPORT ON THIS ALLEGED NEW CAR IS DAMAGED, AND BARE METAL IS EXPOSED. AS THE RUST DEVELOPS, THE ENGINE SUPPORT MAY FAIL, AND THE ENGINE BLOCK MAY GO OUT OF POSITION. THIS CAN CAUSE FATAL ACCIDENT. BELOW IS THE PICTURE OF THE PAINT DAMAGE. THE WEB ADDRESS IS CASE SENSITIVE. HTTPS://LH3.GOOGLEUSERCONTENT.COM/-YVIYISDZMDO/VUVSSTKR7UI/AAAAAAAACBO/IEPTS_IAK4C/W1219-H914-NO/IMG_3189.JPG. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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