Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2015 Volkswagen Golf submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I DON'T KNOW WHAT TYPE OF AIRBAGS THEY ARE, I'VE HAD TO HAVE MY CLUTCH REPLACED, WATERPUMP AND THERMOSTAT AND MY HEATER CORES, NOW MY COOLANT HOSE HAS GONE OUT ALL THIS IN LET THAN 3 MONTHS AND I HAVE ALSO HAD TO REPLACE, ROTORS TWO TIMES IN TWO YEARS IT'S GOT TO BE SOME WRONG I TAKE GOOD CARE OF MY CAR IT ONLY HAVE 72686 MILES ON IT.
1. BRAKES - BACKING AND PUTTING BRAKES ON THEN INTO DRIVE THERE IS A POPPING NOISE FROM THE REAR END. BRAKES SQUEAK AT LOW SPEEDS, WHEN BRAKING AT LOW SPEEDS THEY SQUEAL AND GRAB, WHEN BRAKING AT HIGH SPEEDS THEY GRIND. THIS HAS BEEN FROM THE BEGINNING WHEN THE CAR WAS NEW UNTIL NOW. TWO DEALERSHIPS STATE "THERE IS NOTHING THEY CAN DO". 2. COOLANT - CONTINUOUS COOLANT SMELL IN CAB AND AROUND CAR AFTER DRIVING FOR ANY DISTANCE. DEALERSHIP HAS REPLACED CAP, RESERVOIR AND HOSES. STATE, "NOTHING MORE TO DO UNTIL A RECALL COMES OUT".
UNDER NORMAL OPERATION THE RELEASE BUTTON FOR THE PARKING/EMERGENCY BRAKE CAN COME OUT AND RESULT IN THE PARKING BRAKE NOT CLICKING INTO THE ENGAGED POSITION. IF THIS WERE TO HAPPEN WHEN THE CAR WAS UNATTENDED IT WOULD RESULT IN THE CAR ROLLING AWAY AND POSSIBLY KILLING OR INJURING SOMEONE.
I DROVE THE CAR TO A MEETING ON THURSDAY EVENING, JAN 4TH, 2018. PARKED IT IN A RESIDENTIAL HOME OFFICE PARKING AREA IN SANTA FE, NM AT 6PM. AT 6:10PM ANOTHER PERSON ARRIVED TO THE MEETING AND SAID SHE SAW FLAMES BY A RED CAR. IT WAS MY GOLF. SEVERAL OF US WENT OUT WITH POTS OF WATER AND A HOSE TO CONTAIN THE FIRE. MOVED THE OTHER VEHICLES AWAY FROM IT TO AVOID IT SPREADING. THE FLAMES CAME DOWN FROM THE ENGINE ONTO THE GROUND IN FRONT OF THE BUMPER. IT WAS SMOKY AND SMELT HORRIBLE. WE WERE ABLE TO CONTAIN THE FIRE. WHEN THE FIRE DEPT ARRIVED THEY USED A SPECIAL TOOL TO PRY THE HOOD OPEN AND USED THE RESIDENTIAL GARDEN HOSE TO DOUSE THE ENGINE TO STOP THE SMOLDERING AND REDUCE THE HEAT OF THE VEHICLE TO ASSURE IT WOULD NOT IGNITE AGAIN. THE CAR WAS ASSESSED AS TOTALED. I JUST BOUGHT IT FROM VW UPTOWN ABQ. IT WAS A TDI THAT HAD THE MODIFICATION FOR THE EMISSIONS CLASS ACTION SUIT.
UNSAFE 110N SR-43 OFF RAMP
NHTSA RECALL NUMBER:15V705 MANUFACTURER RECALL NUMBER: 23R1 EXIT AVE43, WHILE I TRIED TO TURNED RIGHT FOR SMALL CURVED THE VEHICLE WAS BRAKING. THAT DAY I JUST WENT TO REPAIR MY TIRE I GOT SOME NAIL IN MY TIRE I'M NOT SURE THAT DEALER PUT THE AIR ENOUGH OR CHECK MY TIRE PRESSURE OR NOT? I JUST GOT VEHICLE 40DAYS AND DEALER SHIP NOT PUT GAP THAT NOT OVER $2000 FOR MY NEW CAR BUT THEY PUT VWCARE FOR $2000 FOR ME. RECALL FOR NEW VEHICLE INCOMPLETE BEFORE SOLD FOR ME I GOT A REPORT THAT DEALER DIDN'T SEND THAT VEHICLE FOR REPAIR. FIRST TIME BUYER NEW CAR NO GAP BUT HAS VWCARE FOR $2000. I'M ASKING ABOUT RECALL THEY NOT ANSWER MY QUESTION.
TAKATA RECALL
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE FOR LONGER THAN A MONTH. THE DEALER AND THE MANUFACTURER INFORMED THE CONTACT TO WAIT UNTIL THE SECOND NOTICE WAS MAILED TO DETERMINE WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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