2012 Volkswagen GTI Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Volkswagen GTI, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1327.1%
- Powertrain (other)714.6%
- Brakes510.4%
- Airbags510.4%
- Fuel system48.3%
- Driver assistance48.3%
- Electrical48.3%
- Visibility24.2%
- Exterior lighting12.1%
- Body & structure12.1%
- Steering12.1%
- Tires & wheels12.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2012 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated. The contact stopped and refilled the coolant reservoir bottle. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The contact stated that the failure had been persistent, and the water pump had been replaced three times previously. The contact was informed that oil leaked onto the gasket and caused the housing of the water pump to crack, which caused the engine to overheat. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, IT RATTLED INSIDE. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 NORTH FWY, HOUSTON, TX 77090, (281) 872-3855) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND THE TIMING TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIR WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 190-669-582. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
WATER PUMP FAILED ON 3 SEPARATE OCCASIONS. HAD THE FUEL PUMP FAIL, AIR INTAKE, EXCESS CARBON BUILD UP ON VALVES, AND NOW TOTAL ENGINE FAILURE. THE ROCKER ARM FOR NUMBER 3 CYLINDER BROKE IN HALF CAUSING TOTAL ENGINE FAILURE. VEHICLE WAS IN MOTION DURING ALL OF THE EVENTS. VW WON'T ASSIST IN REPAIRS EVEN THOUGH THE 2.0 TSI ENGINE HAS A WELL DOCUMENTED HISTORY OF ENGINE FAILURE WHEN THE TIMING CHAIN TENSIONER FAILS. THEY WON'T FIX IT UNLESS IT IS UNDER WARRANTY. IF YOU HAVE THIS MODEL OF ENGINE GET IT CHECKED BEFORE YOU ARE OUT AN ENGINE.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE VEHICLE WOULD SHIFT INTO NEUTRAL ON ITS OWN. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ABS Control Module short and failure occurred. Trouble codes generated include 01325 - Tire Pressure Monitoring Control Module No signal/communication and 01130 - ABS Operation Implausible signal static. Upon visiting an Authorized Volkswagen dealer service center was charged $200 for ABS diagnostic fee and told the ABS Control Module has failed and I will need to pay >$2900 to replace. ABS, ESP/ASR, airbag, and parking brake lights are now permanently active as a result and not certain these systems are functioning.
WHILE CAR WAS STOPPED BUT RUNNING THE VACUUM PUMP 'BROKE' WITH A LOUD GRINDING SOUND AND OIL STARTED LEAKING EVERYWHERE. PUTTING THE CAR IN MOTION WASN'T A PROBLEM DISPITE THE GRINDING SOUND BUT BRAKES WERE *VERY* HARD TO PRESS AND WAS *VERY* DIFFICULT TO STOP THE CAR. DECIDED THAT IT WAS UNSAFE TO DRIVE AND CALLED A TOW TRUCK TO TAKE TO THE DEALER. THEY REPLACED THE VACUUM PUMP AT MY EXPENSE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
My Air bag light came on. Plus all the controls on my steering column do not work, including the horn. I called the VW dealer. They knew exactly what it was. The Clock Spring. This happened in early May. I was told the part has been on back order for 6 months. The dealer does not have any cars to give me until the part comes in. I was told 6 other cars have the same problem This to me is a major safety issue. I HAVE to drive my car, and I am not comfortable with that.
THE CLOCK SPRING IN MY STEERING WHEEL HAS BROKEN/QUIT WORKING, VOLKSWAGEN REFUSES TO REPLACE IT UNDER THE RECALL BECAUSE MY VIN NUMBER WAS NOT FLAGGED DURING THE RECALL, THE AIRBAG LIGHT, ABS LIGHT, BRAKE LIGHT, AND TRACTION CONTROL LIGHT ARE ALL ON, MY MECHANIC DIAGNOSED IT TO BE THE CLOCK SPRING CAUSING THE ISSUE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
A MONTH AGO I NOTICED MY GTI WAS STALLING WHEN I TRIED TO ACCELERATE AFTER A STOP. WENT ON A DRIVE WITH A LOT OF HILL CLIMBING AND THE CAR STARTING TO STALL ON THE UPHILL PORTIONS. THE PROBLEM WAS NOTICEABLY WORSE AFTER THAT, SO I TOOK IT TO A LOCAL SHOP. THEY WEREN'T ENTIRELY SURE BUT PUT IN A NEW FUEL FILTER. THE PROBLEM DID NOT GET BETTER. TODAY, A MONTH LATER, I TOOK MY CAR TO A DIFFERENT SHOP FOR FURTHER DIAGNOSIS AND THEY DETERMINED IT WAS A HIGH PRESSURE FUEL PUMP/CAMSHAFT FAILURE. THE CAR IS NOT PERFORMING SAFELY DUE TO STALLING AND A LAG IN ACCELERATION.
ON OCTOBER 9TH, I ATTEMPTED TO START MY CAR. IT WOULD TURN OVER BUT WOULD NOT START. I HAD TO BE TOWED TO THE NEAREST VW DEALERSHIP. AFTER INSPECTION, I'M TOLD THAT THE TIMING 'MYSTERIOUSLY' ADVANCED AND DESTROYED ALL THE ENGINE VALVES. AND NOW MY ONLY TWO OPTIONS ARE TO EITHER REPLACE THE ENGINE OR THINK ABOUT BUYING ANOTHER CAR. MY CAR HAS LESS THAN 85K MILES, ALWAYS MAINTAINED AT A VW BRANDED MAINTENANCE FACILITY, AND EVERYTHING KEPT FACTORY STANDARD (NO AFTERMARKET OR THIRD-PARTY COMPONENTS). THANKFULLY THIS DID NOT OCCUR WHILE I WAS ON THE HIGHWAY EARLIER IN THE DAY. ACCORDING TO NUMEROUS ACCOUNTS BY OTHER VW OWNERS, THERE WAS A COMMON CULPRIT THAT LED TO THIS VERY SAME PROBLEM. MANY REPORT A DEFECTIVE TIMING CHAIN TENSIONER THAT BROKE AROUND THE SAME MILEAGE, WHICH THEN LED TO IMMEDIATE DESTRUCTION OF THE ENGINE. I CONTACTED VW HQ DIRECTLY AND PLEADED MY CASE. UNFORTUNATELY, THEY WILL DO NOTHING TO ASSIST ME FINANCIALLY IN REPAIRING/REPLACING MY CAR. NOW I'M SEEKING OTHER AVENUES TO HOLD VW RESPONSIBLE FOR KNOWINGLY INSTALLING DEFECTIVE PARTS ON THEIR VEHICLES.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
CRUISE CONTROL & DISENGAGING FROM THE CRUISE CONTROL BY APPLYING THE BRAKE PEDAL. ON TUESDAY, MARCH 27TH, 2018 I WAS DRIVING SOUTH ON I-15 COMING FROM MESQUITE, NEVADA AND HEADED BACK INTO THE LAS VEGAS VALLEY. AS I PASSED THE EXIT TO TAKE THE GREAT BASIN HIGHWAY WEST TOWARDS THE TOWN OF PIOCHE, NEVADA THERE WAS A LONG SEMI TRUCK IN THE #2 LANE AND I WAS IN THE #1 LANE ON THIS TWO LANE HIGHWAY. THE SEMI TRUCK MADE A LANE CHANGE INTO MY LANE BECAUSE HE WANTED TO GET AROUND THE VEHICLE IN FRONT OF HIM, AFTER THE TRUCK CAME INTO MY LANE I HAD TO ADJUST MY SPEED. AT THAT MOMENT, I HAD MY CRUISE CONTROL ON DOING 77 MPH, I APPLIED MY BRAKE PEDAL TO DECREASE MY FOLLOWING DISTANCE NOW THAT THE TRUCK WAS IN FRONT OF ME. AS I APPLIED THE BRAKE PEDAL, THE VEHICLE WASN'T BRAKING AND STARTED TO GO FASTER TOWARDS THE BOTTOM BUMPER OF THE TRUCK. I COULDN'T STOP MY VEHICLE OR MAKE IT SLOW DOWN AND EVENTUALLY ENDED UP RUNNING INTO THE BACK BUMPER OF THE TRUCK. DEBRIS FROM THE IMPACT STARTED FLYING ALL OVER THE ROADWAY AND THEN MY ENGINE HOOD FLEW BACKWARDS AND INTO MY FRONT WINDSHIELD. I THEN TRIED TO SAFELY PULL MY VEHICLE OVER TO THE RIGHT AND ONTO THE SHOULDER . THE ENGINE HOOD CAME BACK FURTHER AND WAS RESTING AGAINST THE FRONT WINDSHIELD WHERE MY VISION WAS TOTALLY BLOCKED. PRIOR TO THAT I SAW THE DRIVER OF THE SEMI MOVING ONTO THE RIGHT SHOULDER, BUT WHEN THE ENGINE HOOD WAS FIRMLY AGAINST THE WINDSHIELD I JUST STOPPED ROLLING FORWARD FOR THE FEAR OF RUNNING INTO THE BACK OF THE TRUCK AGAIN BECAUSE I COULDN'T SEE IF AND WHERE EXACTLY HE STOPPED. IMMEDIATELY AFTER I CAME TO A FULL STOP, I HAD MY PASSENGER MAKE A CALL TO THE NEVADA HIGHWAY PATROL AND GIVE OUR LOCATION AND THE DETAILS OF WHAT OCCURRED. LUCKILY WE WERE SAFE AND ALIVE, ALTHOUGH A BIT SHAKEN.
WHILE USING CRUISE CONTROL AT HIGHWAY SPEEDS, THE CRUISE CONTROL'S ACCELERATE AND DECELERATE BUTTONS OCCASIONALLY PERFORM THE OPPOSITE FUNCTION: PRESSING DECELERATE WILL ACCELERATE THE CAR, PRESSING ACCELERATE WILL DECELERATE THE CAR. THIS ONLY HAPPENS FOR THE FIRST 1-2 BUTTON PRESSES, THEN THE BUTTONS RETURN TO THEIR NORMAL FUNCTION. THIS HAS OCCURRED 6-7 TIMES IN THE PAST TWO WEEKS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
UPON TURNING MY CAR ON TODAY I RECEIVED 9 SEPARATE BULB OUT WARNINGS. AFTER A LITTLE WHILE WENT AND TRIED THE CAR AGAIN AND ALL THE WARNINGS WENT AWAY. UPON FURTHER INVESTIGATION I COME TO FIND THAT ONE OF MY FUSES IS NOT BLOWN BUT MELTED AND SO IS THE FUSE BLOCK UNDER THE HOOD. HAVE SEEN THAT OTHER VOLKSWAGEN GTI HAVE HAD A RECALL FOR THE FUSE BLOCK IN THE PAST FOR 2009 GTI BUT NOT FOR MINE EVEN THOUGH I AM CURRENTLY SUFFERING FROM THE EXACT SAME ISSUE AS THAT ONE.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICEL DAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWN A 2012 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHEN IT RAINED HARD, THE WINDSHIELD RETAINED WATER AFTER THE WINDSHIELD WIPERS WERE ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE WINDSHIELD WIPERS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 13,000.
DRIVING DOWN NEW MISSISSIPPI RIVER BRIDGE IN BATON ROUGE, HEADING WEST, HEAR A LOUD BANG, AND A FEW PIECES OF GLASS CAME OUT OF THE SUN SHIELD OF THE SUN ROOF, WHEN IT WAS SAFE TO STOP, GOT OUT OF CAR TO FIND A MY SUN ROOF HAD A HOLE IN IT, AND THE GLASS WAS SHATTERED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
WAS DRIVING UNDER NORMAL, DRY CONDITIONS WHEN I BEGAN TO GET MDI NOTIFICATIONS ABOUT FAILED LIGHTING. A TOTAL OF 11 NOTIFICATIONS CAME ACROSS. AFTER MUCH RESEARCH I DISCOVERED THE PROBLEM. THE 30A FUSE IN THE ENGINE COMPARTMENT FUSE BOX HAD MELTED. THIS IS NOT NORMAL WEAR AND TEAR....THE PLASTIC MELTED WITHOUT BURNING OUT THE FUSE. THIS ISSUE AFFECTS A WIDE RANGE OF YEARS AND MODELS AND A RECALL WAS ISSUED JUST ON THE TIQUAN???. IT IS MIND BOGGLING THAT THIS IS NOT A RECALL ITEM ON ALL MODELS AS THE LACK OF LIGHTING IS MOST DEFINITELY A SAFETY CONCERN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WHEN THE SUN BEATS DOWN ON MY PASSENGER DOOR OR ON A VERY HOT DAY, AND THE DOOR IS THEN OPENED, IT WILL NOT LATCH.IT WILL SWING OPEN WHEN DRIVING. I HAVE TO HOLD SHUT WITH A ROPE. IF THE CAR IS PARKED WITH SUN ON THE OTHER SIDE OF THE CAR THIS DOESN'T HAPPEN. APPARENTLY THE CABLE STRETCHES WHEN IT GETS HOT PREVENTING THE LATCH FROM OPERATING. IT WILL RETURN TO NORMAL OPERATION WHEN PARTS COOL DOWN EITHER DURING THE RIDE OR ONCE AT HOME IN DARK GARAGE. AT THAT POINT THE LATCH WILL WORK AND DOOR WILL CLOSE. THIS HAS PREVIOUSLY HAPPENED ON MY DRIVER'S SIDE DOOR AND WAS FIXED UNDER WARRANTY. I AM NOW PAST MY MAXIMUM MILEAGE WARRANTY SO IT WILL NOT BE COVERED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. UPON STARTING THE VEHICLE AND WHILE DRIVING, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY REPAIRS FOR GENERAL FAILURES EXPIRED AT 36,000 MILES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
UPON SLOWING TO MY EXIT FROM THE HIGHWAY SEVERAL WARNING LIGHTS CAME ON. I THOUGHT I WAS GETTING A FLAT AND PULLED IMMEDIATELY INTO THE NEAREST GAS STATION. WHEN I CAME AROUND TO THE RIGHT FRONT THERE WAS NO TIRE! I CALLED ROADSIDE ASSISTANCE. I CALLED VOLKSWAGEN AND MADE A VISIT TO THE DEALERSHIP TO HAVE EVERYTHING INSPECTED. THE TECH'S SAID THEY HAVE NEVER SEEN ANYTHING LIKE IT. I WENT TO ORDER A NEW TIRE AND WAS INFORMED THAT THE REMAINING THREE WERE BUBBLING AND ALSO BAD. THE AUTHORIZED PIRELLI DEALER THAT I VISITED SAID THEY COULDN'T DO ANYTHING UNLESS I BOUGHT THE TIRE FROM THEM. TO MY SURPRISE AND UTTER DISBELIEF, THE VOLKSWAGEN DEALERSHIP SAID THE TIRES ARE NOT COVERED UNDER WARRANTY FOR THIS. ONE OF THE HIGHEST RATED VEHICLES IN THE CATEGORY OF SAFETY HAS TIRES THAT ARE UNRELIABLE, AND DOWNRIGHT DANGEROUS! I JUST ORDERED FOUR NEW TIRES THAT ARE NOT PIRELLI AS I DO NOT TRUST THIS PRODUCT WHICH FAILED WITHOUT WARNING AND SHOWS SIGNS OF INFERIOR QUALITY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .