2021 Volkswagen ID.4 Body & structure Problems

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated that the infotainment system glitched and turn off intermittently causing the safety information and systems to become inoperable. The contact received notification of software update for the infotainment system. The dealer was contacted and confirmed that parts for NHTSA Campaign Number: 24V651000 (Structure) was not yet available. The dealer informed the contact that the software update would be performed over-the-air. The vehicle was not repaired. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.

NHTSA ID

11751552

Incident

Feb 20, 2024

Mileage

67,000 mi

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system glitched and turn off intermittently and the safety information and systems were inoperable. The contact received notification a software update for the infotainment system. The dealer was contacted and confirmed that parts to do the recall repair for NHTSA Campaign Number: 24V651000 (Structure) was not yet available. The dealer also informed the contact that the software update would be performed over the air. No repair was performed. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.

NHTSA ID

11751550

Incident

Feb 20, 2024

Mileage

67,000 mi

My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few inches. But instead of creeping forward as normal, the vehicle suddenly jerked forward approximately one foot. In the first of two incidents (approx. October 2025), it crashed into the car in front of me. In a second incident (3/14/2026), it crashed into an EV charging station. This is a safety concern and may be related to steering wheel capacitive touch controls, possible unintended activation of adaptive cruise control (ACC) or “resume” function, or erroneous or overly sensitive input from the steering wheel control module. No warning signs or messages appeared prior to the failure. Luckily, no one, including my young children, stood directly in front of the vehicle during either of the incidents; otherwise, they may have incurred serious bodily injury or worse. I was also luckily unharmed in both incidents. I am immediately taking the car to the dealership for a full inspection.

NHTSA ID

11734050

Incident

Mar 14, 2026

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving on the highway at an undisclosed speed, the doors opened unexpectedly. An unknown warning light was illuminated, indicating that the door was open. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact associated the failure with NHTSA Campaign Number: 23V312000 (Structure). The approximate failure mileage was 44,000.

NHTSA ID

11732843

Incident

Apr 21, 2026

Mileage

44,000 mi

Vehicle charge door power locking mechanism failed in the locking position. Vehicle could not be charged and driver was stranded and forced to destroy the outer panel in a failed attempt yo open the door. Sufficient charge remained yo reach dealer. $900 repair.

NHTSA ID

11731687

Incident

Mar 2, 2026

Driver’s door electronic door handle failed and the door could not be opened. Interior handle should have a physical release but it took 6-8 attempts to open the door. These handles had already been replaced under a recall, and yet I was charged nearly $900 for replacing the door handle because the car was then out of warranty. This is shameful.

NHTSA ID

11731686

Incident

Jan 7, 2026

Battery cell issue not resolved due to charger recall. Vehicle now unable to drive. Door handle recall still outstanding and predicted completion unknown due to parts issue. This in it self is dangerous as doors can open randomly while driving.

NHTSA ID

11664178

Incident

Apr 30, 2025

I was pulling into a parking space and slowly moving forward to get to the front of the space. The car spurted forward about 2 feet with force and crashed into a cement based light standard. There was significant damage to the front end. No injuries. Airbag did not inflate. Vehicle is currently at body shop but no one has looked at the 'black box'. Geico rep and adjuster at the body shop have looked at the car. Safety was at risk due to crashing in to a solid object. Fortunately I was going slow when it accelerated and did not have enough time or space to cause injuries

NHTSA ID

11657616

Incident

Apr 28, 2025

See attached document for complaint. I am writing to you regarding the safety recall 57J9-Door Handles recall for My 2021 Volkswagen ID 4, VIN [XXX] . I have been receiving a notice regarding this recall for months and the VW dealers in my area are not able to repair this. Passengers get locked in the car and could not get out at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11650455

Incident

Mar 6, 2025

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE), 23V040000 (ELECTRICAL SYSTEM), 25V120000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11649441

Incident

Mar 20, 2024

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the door failed to close securely. The contact stated that while driving approximately 25 - 30 MPH, the front driver’s side door opened unexpectedly. The contact immediately grabbed the door and continued holding the door closed while driving. After arriving to the destination, the contact slammed the door several times before the door closed. There were no warning lights. The contact stated that the failure had occurred around the same time of the year. The dealer was contacted and confirmed that parts were on backorder and was unsure when the vehicle would be repaired. The manufacturer was not made aware of the issue. The failure mileage was 46,000. Parts distribution disconnect.

NHTSA ID

11643320

Incident

Sep 4, 2024

Mileage

46,000 mi

My driver side door electronics are all messed up. The electric door handle does not work from the outside. While driving however I can hear the door latch clicking like it is trying to open. I have told VW about this problem several times, but they won’t fix it.

NHTSA ID

11640899

Incident

Feb 4, 2025

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11638063

Incident

Jan 23, 2025

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Number: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11635598

Incident

Jul 1, 2024

recall states door will open at anytime. this was not explained at the time of purchase. I traded the car back to Volkswagen and was given a much lower offer

NHTSA ID

11635437

Incident

Oct 12, 2024

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11625470

Incident

Jun 5, 2024

rear passenger door opened while driving. Taking the vehicle in for a second repair on this item next week.

NHTSA ID

11625432

Incident

Nov 5, 2024

The two noted open recalls on my 2021 ID.4 have no fix. There has already been one battery cell replaced and another has gone bad. The vehicles lease ends in two weeks and the dealer, understandably, cannot take it as a trade for another vehicle, sell it to us, or resell it as it will sit on the lot until it is picked up by Volkswagen and totaled out due to it being unsellable. However, Volkswagen has no remedy for the vehicle issues, we are now losing out on any sort of trade in value, and are expected to pay the mileage over the lease agreement for a car that will be scrapped once returned. The dealer can only do so much, but Volkswagen not stepping in to acknowledge the vehicle at this point is a lemon and they do not know how to fix it or others, but expecting us to pay "depreciation" and other fees for a totaled vehicle, totaled due to their issues, is unacceptable. It's one thing for defects, another to not be able to fix them and them dump the cost to the consumer. This vehicle has been a financial burden and for the last few months has been a safety concern, and the final result is we as the consumer have to pay the price for it. Fix your design flaws, take responsibility, or don't sell consumers defective products with no support/solutions and dump costs on them. The fact one open recall means the vehicle could lose all electronics (an electric car) and have no insight into vehicle controls while driving, but we have to pay for the defect upon return is ridiculous. Lemon law will be coming into play here as no solution to the issue or remedy for the costs incurred. Being that this could have caused an accident or otherwise harmed my family or others and again the cost is dumped on us is ridiculous. If the engineers in Germany cannot fix the vehicle and have no solution, take it off the roads and find us a solution, at your cost not ours.

NHTSA ID

11617135

Incident

May 6, 2024

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the display screen seized and was displaying a black screen. The contact stated that the rear passenger's door handle failed to unlock and open the door. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ID

11616366

Incident

Nov 25, 2021

These recalls are old: February 7, May 5, and August 25 of last year. My local dealership, Hansel Volkswagen, 2951 Corby Ave, Santa Rosa, CA 95407 (1-707-578-1320), is unable to get the parts for these repairs from VW of America, even though WV of America is steadily building new cars. My 2021 ID4 is still not repaired.

NHTSA ID

11582869

Incident

Apr 14, 2024

In two years I haven’t been able to open my passenger side doors from the outside.. VW states it a recall item with no fix available. This is only a way to skirt the lemon laws. VW should be forced to fix these defective doors at once to take the car back,. I going to seek remedy in Federal Court if this isn’t addressed soon.

NHTSA ID

11574525

Incident

Feb 28, 2024

The contact owns a 2021 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 23V040000 (Electrical System), and 23V312000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11569279

Incident

Feb 1, 2024

There's an active recall for the doors on this car with guidance not to bring it in due to lack of parts to fix the vehicle. On 1/11/24 I was driving this car, on a major interstate, heard clicking noises, and the door decided to open on its on while the car was in motion. I was able to pull over and shut the door. On 1/12/24, the door decided to open on it's own again and make very loud clicking noises. At both times I was going around 15 miles an hour on major roads in my local area. Now, the door will not open from the exterior and still making major clicking noises. I was finally able to get it into the shop on 1/25/24 in which they did a diagnosis and confirmed the car needs a new door handle assembly but don't have a ETA on the parts for the assembly for this model vehicle. Keep in mind that the recall notice still says they will notify "affected vins" of when the parts will be available and this recall has been in effect since May 5th, 2023. I have no faith in them performing the repair on this unit and want to very much get a buyback rolling as this is a MAJOR safety concern.

NHTSA ID

11567909

Incident

Jan 11, 2024

The contact owns a 2021 Volkswagen ID.4. The command on the driver’s, passenger’s, and driver’s side rear door handles opened with the application. There were no warning lights illuminated. There was an abnormal clicking noise when the vehicle was driven at high speeds. The contact called the local dealer, where it was diagnosed that the door handles needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted and informed the contact that the vehicle could be repaired out-of-pocket and to then seek reimbursement. The contact stated that the failure was related to NHTSA Campaign Number: 23V312000 (Structure). The failure mileage was approximately 70,000.

NHTSA ID

11565985

Incident

Jun 6, 2022

Mileage

70,000 mi

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 23V312000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11561392

Incident

Dec 21, 2023