2014 Volkswagen Jetta Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Volkswagen Jetta Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)1451.9%
- Engine414.8%
- Electrical311.1%
- Fuel system27.4%
- Brakes27.4%
- Steering13.7%
- Transmission13.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where it was diagnosed with transmission failure and the contact was advised to take the vehicle to a dealer. The dealer confirmed the transmission failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating from 7th gear and failed to function as intended. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a mechatronic unit failure associated with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,500.
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS LEFT WITH THE HEADLIGHTS ON FOR FOUR DAYS. WHEN THE VEHICLE WAS JUMPSTARTED, THE ANTI-LOCK BRAKE SYSTEM, AIR BAGS, AND TIRE PRESSURE MONITORING SYSTEM INDICATORS ILLUMINATED FOR HOURS BEFORE DIMMING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SENSOR THAT CONTROLLED THE HYBRID FUNCTION OF THE VEHICLE WAS NOT WORKING. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURES EIGHT MONTHS AGO BY DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE HYBRID ERROR WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A SHAVED WIRING HARNESS WHICH CAUSED A FUSE TO BLOW. AS A RESULT, THE WIRING HARNESS AND FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND TWO DAYS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 9,200.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
2014 JETTA HYBRID DOESN'T ACCELERATE PAST 25-30 MPH CAUSING A HIGH REV AND IN THIS CASE A JERK FOWARD IF THE TURBO WAS ACTIVATED CAUSING A COLLISION WITH A CHEVY TAHOE THE SUVS TOWING WRENCH TO CRUMPLE OUR HOOD AND MORE DAMAGE TO FRONT END OF OUR VEHICLE ON OTHER DAYS BEFORE THE ACCIDENT OUR VEHICLE WOULD PUT OFF THE STHE OVERWHELMING SMELL OF TRANSMISSION FLUID ALMOST AS IF A SKUNK WAS UNDER OUR CAR
WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an OBD reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine if it could be covered under Volkswagen Campaign Number: 34J6(Mechatronic Accumulator Housing). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Volkswagen Campaign Number: 34J6. The failure mileage was approximately 100,000.
THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHILE DRIVING JUST AFTER I EXITED THE FREEWAY, WAS PULLING INTO A PARKING LOT TO GO HAVE LUNCH, THE ENGINE DIED, AND THE STEERING LOCKED UP, WAS UNABLE TO STEER. I WENT IN ATE LUNCH DROVE IT HOME ON SURFACE STREETS WITHOUT A PROBLEM. IT IS A HYBRID, I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY'RE TELLING ME IT IS $13,000 TO FIX, BUT I'M MORE CONCERNED THAT THE CAR AGAIN COULD JUST LOCK UP, AND NOT STEER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 65 MPH, the contact noticed that the vehicle would not accelerate and was decreasing in speed as if the vehicle was in NEUTRAL. The contact pulled over to the side of the road and attempted to restart the vehicle. The vehicle was started and shifted into drive however, the vehicle rolled backward. The contact depressed the brake pedal to stop the vehicle and the vehicle was shifted into PARK. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that there were cracks in the electronic module. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate, 42,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .