2010 Volkswagen Jetta Sportwagen Owner Complaints

ABS module in 2010 VW Jetta wagon malfunctioned. Warning lights in dash were lit for ABS, Brake, and airbag on 5/18/24. Towed to local auto shop by AAA on 5/20/24. Verified by local auto shop as faulty ABS module on 5/21/24. Prior year VW Jetta wagon (2009) already has recall for this issue. Car is not safe to drive due to brake issue and will not pass state inspection. This VIN / make / model of VW should be added to existing VW ABS recall. I have not towed vehicle back to house and do not have the auto shop report yet.

NHTSA ID

11590030

Incident

May 18, 2024

In June of 2021 my car had a warning light for the DPF filter come on and told me to follow the instructions in the manual to drive it on the freeway at certain RPMs to get it to clear well that didn’t work and eventually the check engine light came on as well, I took it to the dealership and found out that the Diesel Particulate Filter was bad and needed to be replaced, the DPF was under an extended warranty because of the whole Dieselgate issue, my car had approx 95k miles or so on it when the filter was replaced along with my timing belt. Well six months later the DPF filter light came on again so I brought it back to the dealership that replaced it and they said it wasn’t their fault and that now the glow plugs and thermostat needed to be replaced to get the filter to work so I spent a bunch of money fixing that and now just recently the DPF light and check engine light came on again so I brought it back to the mechanic and they said I needed a new O2 sensor and that would fix this problem, well the replaced the sensor and I drove away and now my Turbo blew which was incredibly scary cause my car lost all power and made a crazy siren noise as I tried to get to a safe area. and my car isn’t driveable at all, my car only has 101,000 miles in it and it going to cost me over $3000 to fix the turbo when I just spent $600 to replace the sensor, $600 on glow plugs and themostat, and $1000 on the timing Belt. This is a lot of extra money to spend on a car in just one year. I don’t think that the DPF filter should be giving me problems every 6 months. I’m a single mom and I don’t know what to do, I can’t afford a new car but I also can’t afford to keep fixing this one. My car is currently at the VW dealership waiting to be fixed and I hope I’m not wasting my money just for it to break again. I’m going into Credit card debt just to keep This car running at this point.

NHTSA ID

11480336

Incident

Aug 16, 2022

MY CHECK ENGINE LIGHT IS CONSTANTLY ON AND I HAVE NEVER GOTTEN A RECALL NOTICE. *TR

NHTSA ID

11324222

Incident

Feb 17, 2020

NOT A COMPLAINT JUST CURIOUS. HAS ANYONE "FRIED" THEIR ABS MODULE AND OR REPLACED ONE. WHERE IS THE BEST PLACE TO GET PARTS? HOW MUCH WAS THE AVERAGE COST OF REPAIRS?

NHTSA ID

11286653

Incident

Nov 22, 2019

Mileage

147,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT "CAUTION DEFECTIVE AIR BAG" WAS DISPLAYED. THE CONTACT WAS ABLE TO PARK THE VEHICLE SAFELY. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED VOLKSWAGEN OF MURRIETA (LOCATED AT 41300 DATE ST, MURRIETA, CA 92562, (951) 249-7072) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.

NHTSA ID

11252110

Incident

Aug 17, 2019

Mileage

76,000 mi

AFTER DRIVING ALL DAY WITH NO PROBLEM, I PUT THE CAR IN PARK AND ATTEMPTED TO TURN THE CAR OFF. THE IGNITION WOULD NOT TURN OFF. I DROVE A LITTLE FURTHER AND TRIED AGAIN AND IT WOULD NOT TURN OFF. I TOOK IT TO MY MECHANIC AND THEY COULDN'T GET IT TO TURN OFF EITHER. AFTER MANY ATTEMPTS AND WD-40, THEY WE ABLE TO GET THE CAR OFF. IT APPEARS THAT THE ISSUE IS THE IGNITION SWITCH. ACCORDING TO THE MECHANIC, THERE ARE MANY ISSUES WITH THIS WITH VOLKSWAGEN, YET THERE IS NOT A RECALL. THE REPLACEMENT WILL BE ABOUT $650. I'VE ALREADY REPLACED ELECTRICAL ISSUES INVOLVING ABS AND AIRBAGS THAT WERE CLOSE TO $2000. AFTER 2 YEARS OF OWNERSHIP, I'M READY TO GET RID OF THIS CAR AND NEVER OWN ANOTHER VOLKSWAGEN.

NHTSA ID

11234005

Incident

Jul 22, 2019

Mileage

115,000 mi

ABS ENGINE LIGHT IS ON. FOUND EVIDENCE ONLINE THAT VW EXTENDED COVERAGE FOR REPLACEMENT OF THIS MODULE. FAULT CODE FOR SAFETY RECALL FOR ABS MODULE IS 16V-913. WAS TOLD BY THE DEALERSHIP THAT MODULE IS NOT UNDER WARRANTY. IN ADDITION, AIR BAG INDICATOR IS ON AND CHECK ENGINE LIGHT IS ON. JUST HAD THE CHEAT DEVICE REMOVED TWO MONTHS AGO.

NHTSA ID

11233924

Incident

Jul 18, 2019

Mileage

64,000 mi

I WAS INVOLVED IN A CAR ACCIDENT ON 6/01/2017. THE POLICE ESTIMATED THAT THE CAR THAT HIT ME FROM THE BACK WAS GOING 55MPH. MY AIRBAG FAILED TO DEPLOY...EVEN THOUGH MY CAR WAS TOTALED DUE TO SUFFERING EXTENSIVE FROM END DAMAGE. MY CAR WAS STOPPED AT THE MOMENT OF IMPACT. DUE TO THE FAILURE OF MY AIRBAG MY FACE AND SHOULDER HIT THE STEERING WHEEL CAUSING ME TO LOSE A TOOTH AND CAUSE GREAT DAMAGE TO MY SHOULDER.

NHTSA ID

11223171

Incident

Jun 1, 2017

Mileage

17,000 mi

I HAVE RECENTLY NOTICED THAT THE 2015 - 2019 JETTA SPORTWAGEN BEEN IDENTIFIED WITH A REAR COIL SPRING BREAKING ISSUE AND A RECALL WILL BE ISSUED APRIL 19, 2019 - MY 2010 JETTA SPORTWAGEN HAS RECENTLY EXPERIENCED THE SAME ISSUE AND I BELIEVE THE RECALL SHOULD BE EXPANDED

NHTSA ID

11192516

Incident

Dec 14, 2018

Mileage

70,519 mi

FAULTY EGR SYSTEM PUTS MOISTURE IN THE TURBO INTERCOOLER ON THE DIESEL 2.0 ENGINE. INTERCOOLER EVENTUALLY FREEZES IN COLD TEMPERATURES. ENGINE DIES RANDOMLY DUE TO NO TURBO BOOST. MY CAR DIED WHILE MAKING A LEFT HAND TURN ACROSS 2 LANES OF ONCOMING TRAFFIC. WE WERE ALMOST T-BONED BY A SEMI TRUCK HAULING A 53' TRAILER! MY DEALER HAD ONE OTHER TDI IN THE SHOP THE SAME DAY MINE WAS TOWED IN. VW HAS ENGINEERED A ' COLD WEATHER INTERCOOLER' AND IS AWARE OF THIS DESIGN FLAW. NOTHING IS MENTIONED IN THE OWNER'S MANUAL ABOUT DRAINING THE WATER (WHICH ISN'T SUPPOSED TO BE THERE) FROM THE SYSTEM OCCASIONALLY DURING WARM WEATHER. CARS UNDER THE 36,000 MILE WARRANTY HAVE HAD THE UPDATED INTERCOOLER INSTALLED FOR FREE. THIS UPDATE, THAT DIDN'T FIX THE PROBLEM, COST ME $1042.92. THE CAR STALLED DURING THE DRIVE HOME FROM THE DEALERSHIP IMMEDIATELY AFTER THE NEW COLD WEATHER INTERCOOLER WAS INSTALLED. IT STALLED 2 OUT OF 3 SUBSEQUENT TRIPS AFTER THE UPDATED INTERCOOLER. THE CAR HAD TO BE TOWED DUE TO THE ENGINE STARTING AND IMMEDIATELY STALLING. THIS ISSUE AROSE AFTER THE VW TDI EMMISSIONS FIX THAT WAS PERFORMED ON MY CAR IN DECEMBER OF 2017.

NHTSA ID

11172470

Incident

Jan 23, 2019

Mileage

188,000 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT THE ANTI-LOCK AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLOW VOLKSWAGEN OF WINSTON-SALEM (425 SILAS CREEK PARKWAY, WINSTON-SALEM, NC 27127) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE FAILURE MILEAGE WAS 82,000.

NHTSA ID

11155692

Incident

Oct 1, 2018

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE INDEPENDENT MECHANIC CONTACTED MAG VOLKSWAGEN (6335 PERIMETER LOOP RD, DUBLIN, OH 43017, (614) 389-5556) TO ASSIST WITH THE DIAGNOSTIC TEST. THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED ALONG WITH THE ENTIRE FUEL SYSTEM DUE TO METAL SHAVINGS IN THE FUEL PUMP AND FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

NHTSA ID

11121827

Incident

Jul 25, 2018

Mileage

190,000 mi

ABS CONTROL MODULE PROBLEM/FAILURE WE SAW A RECALL FOR 2009 MODELS WITH THIS ISSUE! OUR VEHICLE IS A 2010 JETTA SPORTWAGON WITH LESS THAN 80K MILES ON IT WHICH WE PURCHASE DIN DECEMBER OF 2009 WITH A 7 YEAR/100K MILE EXTENDED WARRANTY. WE WERE ALWAYS REALLY HAPPY WITH THE CAR UNTIL WE GOT THE NOTICE THAT THIS WAS ONE OF THE CARS WITH THE EMISSIONS CHEATS IN IT. AS WE HAD SUCH LITTLE MILEAGE ON THE CAR WE ELECTED (AFTER MUCH CONTEMPLATION MIND YOU) TO HAVE THE CAR "FIXED" AND TOOK THE $5K IN RESTITUTION THEY OFFERED. JUST AFTER THE EMISSIONS "FIX" THE CAR STARTED SPUTTERING WHEN IN IDLE SPEED SO WE TOOK IT TO THE DEALERSHIP BUT WERE TOLD THEY DID NOT SEE ANY ERROR CODES AND COULD NOT DUPLICATE THE PROBLEM SO WE KEPT DRIVING THE CAR BUT THIS ISSUE DID NOT GO AWAY AND IS STILL A CONSTANT AGGRAVATION TO US AS THE ENTIRE CAR SHAKES WHEN THIS OCCURS. JUNE 2018 THE BRAKE LIGHT, THE TRACTION CONTROL LIGHT, AND THE ABS LIGHT CAME ON. WE TOOK IT TO THE DEALERSHIP AND THEY HOOKED IT UP TO THE COMPUTER WHICH INSTRUCTED THEM THAT THE ABS MODULE AND PUMP NEED TO BE REPLACED, APPROXIMATELY A $3,000 REPAIR. WE TOOK IT TO ANOTHER MECHANIC WHO INSTRUCTED US THAT THE PUMP WAS FINE BUT THE MODULE NEEDED TO BE REPLACED DUE TO THE FAULT THEY READ. JULY 2018, IN ADDITION TO THE PREVIOUS LIGHTS COMING ON, NOW THE DIESEL PRE-HEAT LIGHT CAME ON, THE STEERING LIGHT CAME ON, THE AIRBAG LIGHT CAME ON AND THE ESP LIGHT CAME ON, THE ENGINE LIGHT CAME ON. ONCE AGAIN WE TOOK IT TO THE DEALERSHIP AND GOT THE SAME ANSWER: THE ABS CONTROL MODULE IS FAULTY. WE ARE GETTING A THIRD OPINION AS WE HAVE A BAD FEELING THAT THE SOFTWARE UPDATE THEY INSTALLED FOR THE EMISSIONS "REPAIR" IS SETTING OFF SOME OF THESE COMMUNICATIONS ISSUES. AFTER 8.5 YEARS WITHOUT ANY ISSUES TO HAVE THESE PROBLEMS AFTER THEY "FIX" THE SOFTWARE SEEMS AWFULLY COINCIDENTAL.

NHTSA ID

11114933

Incident

Jun 15, 2018

GOT A NOTICE FROM CREDITKARMA.COM GIVING ME INFORMATION ON MY CAR MAKE AND MODEL BEING RECALLED FOR BRAKE SYSTEM ISSUES.

NHTSA ID

11113482

Incident

Jul 25, 2018

Mileage

130,000 mi

VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES.

NHTSA ID

11105254

Incident

Jun 28, 2018

Mileage

77,000 mi

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BRANDON VOLKSWAGEN LOCATED AT 9816 E ADAMO DR, TAMPA, FL 33619 WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT PART OF THE RECALL AND THE CONTACT HAD TO PAY FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/13/17 *BF

NHTSA ID

11024155

Incident

Aug 16, 2017

IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF URGENCY WITH THE BAD FAITH SHOWN BY DELAYING THIS PROCESS. I AM AWARE THAT THEIR CORPORATE REPRESENTATIVE AT OUR LOCAL DEALER HAS BEEN APPRISED OF MY SITUATION AND NOTHING HAS HAPPENED. CAN/WILL NHTSA 'COMPEL' THEM TO FOLLOW UP WITH THEIR AGREEMENT. I HAVE HAD A ;LOT OF TROUBLE WITH THE LOCAL DEALER AND HAVE FILED A BBB COMPLAINT ON THEM ALSO REGARDING THIS AND ANOTHER ISSUE. PLEAS HELP ME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10954129

Incident

Feb 12, 2017

Mileage

161,000 mi

SPRING FAILED ON PASS FRONT STRUT AT HIGHWAY SPEED, SMOOTH ROAD, CAUSING TIRE TO BLOW-OUT AND WHEEL BEARING TO FAIL. FAMILY IN CAR INCLUDING 6 WEEK OLD. BARELY COULD CONTROL CAR TO SAFE STOP. LUCKY. REPAIRS WILL RUN OVER $1500. DEALER INFORMED US THAT MANY VW AND AUDI CARS ARE EXPERIENCING THIS, THAT THEY ARE WORRIED AND HAVE INFORMED VW THEY HAVE A PROBLEM. HE SHOWED ME THREE OTHER FAILED SPRINGS. I KEPT MINE. IT HAS NO SIGNS OF CORROSION PRIOR TO FAILURE - METAL FATIGUE PROBABLY RELATED TO BAD METALLURGY, ACCORDING TO MY DAD WHO'S AN ENGINEER.CLASSIC SPIRAL FRACTURE. HAD TO HAVE CAR TOWED TO VW DEALER 150 MILES FROM HOME - RENT CAR FOR 2 WEEKS UNTIL REPAIRED.

NHTSA ID

10892652

Incident

Jul 11, 2016

Mileage

108,553 mi

CATASTROPHIC MALFUNCTION OF HIGH PRESSURE FUEL PUMP WITH METAL SHARDS IN THE FUEL SYSTEM. FUEL WAS NOT CONTAMINATED. THE VEHICLES MIL LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY, WAS ABLE TO STEER THE VEHICLE OFF HIGHWAY.

NHTSA ID

10875804

Incident

Jun 20, 2016

Mileage

145,000 mi

FACTORY RADIO MODEL RCD 510. CAR MILEAGE: 61,320 MILES. IT WAS HOT OUTSIDE AND I WAS RUNNING AIR CONDITIONING. AFTER DRIVING FOR ABOUT 30MIN WITH RADIO ON, THE RADIO WENT BLANK (BLACK SCREEN). IT WOULD NOT TURN BACK ON AT THE TIME. A TECHNICIAN CHECKED FUSES AND NO BLOWN FUSES WERE FOUND. THE RADIO REMAINED IN THE CAR FOR 2 MORE DAYS AND WOULD NOT TURN BACK ON. RADIO WAS REMOVED FROM THE CAR AND THE TECHNICIAN TOOK THE RADIO APART, COULD NOT FIND AN ISSUE, DISCHARGED CAPACITOR & RADIO STILL DID NOT WORK. RADIO IS TOTALLY DEAD. SAFETY ISSUE SINCE BLUETOOTH (HANDSFREE) PHONE WILL NOT WORK WITHOUT RADIO.

NHTSA ID

10863818

Incident

Jul 18, 2013

Mileage

61,320 mi

RCD-315 RADIO DIED. WHILE DRIVING ON COUNTRY ROAD, RADIO POPPED AND DIED. AFTER ELECTRICAL TEST OF FUSES AND INTERNET SEARCH, I DETERMINED THAT THE RADIO COULD NOT BE REPAIRED. THE SAFETY ISSUE ON THIS IS THAT THE BLUETOOTH MODULE WAS STILL ACTIVE AND THERE WAS NO WAY TO TURN IT OFF OTHER THAN UNPLUGGING THE BLUETOOTH. SINCE I USE HANDS FREE PHONE, THIS IS A HAZARDOUS FAILURE. I LOCATED 100'S OF WEBSITES THAT TALKED ABOUT THIS RADIO ISSUE AND THE RESULTING ELECTRICAL PROBLEMS THAT THIS FAILURE CAUSES. THIS ISSUE SHOULD BE A RECALL PRIORITY.

NHTSA ID

10852993

Incident

Mar 21, 2016

Mileage

115,500 mi

ELECTRICAL LIGHTING MONITORING SYSTEM STARTED GOING THROUGH SEVERAL ACTIONS INDICATING RIGHT FRONT LOW BEAM WAS OUT, THEN LEFT REAR BRAKE LIGHT WAS OUT, THEN FRONT, RIGHT SIGNAL LIGHT WAS OUT, THEN LEFT REAR SIGNAL LIGHT WAS OUT, THEN LICENSE BRACKET LIGHT WAS OUT. ALL THIS HAPPENED WHILE THE AUTO WAS BEING DRIVEN ON A STRAIGHT SECTION OF HIGHWAY. CARRIED AUTO TO LOCAL SERVICE MAN WHO SAID IT WOULD BE BETTER FOR VOLKSWAGEN TO LOOK AT IT, AS IT INVOLVED MAJOR ELECTRICAL PROBLEMS. ALTHOUGH CAR HAD BEEN TURNED OFF, THE BATTERY HAD TO BE RE-CHARGED TO GET THE CAR TO START IN ORDER TO CARRY TO DEALER - 45 MILES AWAY. WAS TOLD BY VW DEALERSHIP THAT IT SOUNDED LIKE THE FUSE BOX HAD MELTED. STATED THEY HAD SEEN SEVERAL INCIDENTS OF THIS. ACTUAL DIAGNOSIS WAS THE FUSE BOX HAD MELTED. I COMMENTED THAT THIS SEEMED STRANGE. I THOUGHT THE PURPOSE OF A FUSE BOX WAS A SAFEGUARD TO PREVENT OVERHEATING AND THAT FUSES WERE SUPPOSE TO BLOW AND STOP THE CURRENT FLOW IF THERE WERE PROBLEMS IN THE ELECTRICAL SYSTEM.

NHTSA ID

10850258

Incident

Feb 12, 2016

Mileage

104,000 mi

ENGINE BEGAN TO RUN ROUGH AND GLOW-PLUG LIGHT ILLUMINATED. WITHIN 3 MILES THE POWER DIMINISHED AND CHECK ENGINE LIGHT CAME ON. STOPPED FOR A STOP SIGN AND THE CAR STALLED IN THE INTERSECTION AND WOULD NOT START. DEALER HAS IDENTIFIED METAL IN THE HIGH PRESSURE FUEL PUMP.

NHTSA ID

10850216

Incident

Mar 13, 2016

Mileage

93,000 mi