RoadVitals

2002 Volkswagen Jetta Wagon

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 12, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Volkswagen Jetta Wagon, most frequently naming the powertrain (other), driver assistance and electrical categories. 67 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)233.3%
  • Driver assistance116.7%
  • Electrical116.7%
  • Engine116.7%
  • Fuel system116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectricalPowertrain (other)
Filed May 12, 2021

WHILE GOING 55 CAR DROPPED TORQUE AND GEARED DOWN FORCING CAR REV VERY HIGH RPMS, NOSE DIP. JERK ME INTO ON COMING LANE. LUCKILY NOTHING WAS COMING.

NHTSA ID
11416223
Incident
May 12, 2021
Mileage
125,000 mi
EngineFuel systemPowertrain (other)
Filed Apr 21, 2021

ONE DAY WAS RUNNING 75 TODAY WON'T SHIFT OUT OF 2ND GEAR TRANSMISSION HOLDBACK FEELS LIKE

NHTSA ID
11413278
Incident
Apr 19, 2021
Mileage
128,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V171901201285565

ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

V171901201285562

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

V171901201285560

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

V941901201152119

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

V271901201189422

ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

A002155201173212

ELECTRICAL SYSTEM:SOFTWARE

This bulletin contains general instructions for software updates.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Jetta Wagon by model year
YearComplaintsRecallsInvestigationsIssue Index
2005000—
2004200—
2003200—
2002Viewing200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.