RoadVitals

1994 Volkswagen Jetta Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
117
Latest Jul 22, 2008
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
12
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 3, 1995

What this page shows

Our database holds 117 NHTSA owner-reported complaints for the 1994 Volkswagen Jetta. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 117 · page 1 of 5

Fuel system
Filed Jul 22, 2008

THE IN TANK FUEL PUMP DESIGN HAS THE ACTUAL PUMP SITTING IN A PLASTIC HOUSING WITH RUBBER SEALS AT THE TOP AND BOTTOM TO KEEP FUEL AROUND THE PUMP FOR COOLING, EVEN WHEN THE TANK QUANTITY GETS LOW. THE RUBBER SEALS ON MY FUEL PUMP ROTTED AND DISINTEGRATED. THIS WOULD ALLOW THE PUMP TO OPERATE WITHOUT THE DESIGNED COOLING OF THE PUMP AT LOW GAS LEVELS. OVERHEATING OF THE PUMP BECAUSE OF THIS COULD RESULT IN A GAS TANK FIRE OR EXPLOSION. *TR

NHTSA ID
10235254
Incident
Jul 21, 2008
Mileage
59,000 mi
Airbags
Filed Mar 7, 2007

AIRBAG CONTROL MODULE FAILURE WITHOUT WARNING. I NOTICED THE RED LIGHT FOR THE AIRBAG DID NOT GO OFF (NOT NOTICEABLE IN DAYLIGHT) THIS COULD BE A SIGNIFICANT PUBLIC SAFETY ISSUE. THE CAR ONLY HAS 92K MILES. THE WARNING LIGHT IS VIRTUALLY IMPOSSIBLE TO SEE IN BRIGHT DAYLIGHT. IF IT FAILS IN THE MIDDLE OF A JOURNEY THERE IS NO WARNING SOUND.... CONSUMERS CAN BE KILLED OR MAIMED IF AN ACCIDENT OCCURS WITHOUT REALIZING THIS PART HAS STOPPED FUNCTIONING, DRIVERS MAY GET A FALSE SENSE OF SECURITY. I TOOK THE CAR TO A VW DEALER WAS TOLD THAT THE CONTROL MODULE FOR THE AIRBAG HAD STOPPED WORKING. WE, (MY HUSBAND AND I), CALLED VW OF AMERICA, BUT WAS TOLD THAT BECAUSE THE CAR WAS 1. OUT OF WARRANTY, 2. 'OLD' (13 YRS) AND 3. 92, 000 MILES THAT THERE WAS NOTHING THAT WOULD BE DONE TO RECTIFY THE ISSUE. WE DISAGREED; THIS IS NOT A PART THAT SHOULD WEAR OUT, ESPECIALLY IF THE CAR HAS NEVER BEEN IN AN ACCIDENT. IT'S NOT THE SAME AS ENGINE PARTS, TIRES, BODY, ETC. THAT SHOULD BE EXPECTED TO WEAR AFTER TIME AND MILEAGE. THEIR CUSTOMER SERVICE REPRESENTATIVE SEEMED ONLY CONCERNED ABOUT IT IF THE CAR IS WITHIN THE WARRANTY PERIOD. I AM SUPPOSED TO GET BACK TO DEALER WITH A DECISION TO REPLACE THE MODULE. *JB

NHTSA ID
10184488
Incident
Mar 1, 2007
Mileage
91,800 mi
Interior & seats
Filed Jul 1, 2006
Crash reported1 injury reported

WHILE OPERATING MY VEHICLE (1994 VW JETTA) THE HOOD LATCH BROKE AND HOOD DETACHED FROM LOCK FLEW UP CRACKING MY WINDSHIELD, BRAKING WIPERS, I LOST CONTROL OF VEHICLE CRASHING INTO DIVIDER OF HIGHWAY. BY THE GRACE OF GOD I WAS ABLE TO AVOID TRAFFIC AND DROVE TO SAFETY AS MY HOOD COVERED THE WINDSHIELD. THE GLASS SHATTERED OVER THE FRONT DRIVING AREA. THANK GOD MY CHILDREN WERE NOT WITH ME AT THIS TRAUMATIC TIME. I HAD TO CALL FOR HELP AND USE FIRST AID FOR CUTS. I WAS UNAWARE OF RECALL AND REPAIRED WINDSHIELD,WIPERS AND TEMPORARILY STABILIZED HOOD. *JB

NHTSA ID
10161216
Incident
Nov 20, 2005
Engine
Filed May 24, 2004

WHILE DRIVING 25-55 MPH VEHICLE STALLED, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10074118
Incident
Apr 20, 2004
Mileage
185,000 mi
Transmission
Filed Oct 16, 2003

CLUTCH CABLE. *LA

NHTSA ID
10043032
Incident
Jan 2, 2003
Interior & seats
Filed Jan 31, 2003

WIRES ARE BURNED OUT INSIDE DASHBOARD PANEL, CAUSING THE VEHICLE TO SHUTDOWN WITHOUT PRIOR WARNING. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF PROBLEM.*AK

NHTSA ID
10006149
Incident
Jan 15, 2003
Visibility
Filed Dec 10, 2002

CONSUMER STATES THAT HEATING/AIR CONDITIONING CONTROL UNIT IS DEFECTIVE. HAS HAD TO REPLACE 4X. ON TWO OCCASIONS, WAS DRIVING AND BEGAN TO SMELL A "WIRE" BURNING SMELL, NOTICED SMOKE EMITTED FROM VENTS. REACTION MELTED THE FRONT OF PANEL BOTH TIMES ALMOST CAUSING A FIRE. TS

NHTSA ID
8024047
Incident
Dec 1, 2002
Driver assistance
Filed Jul 17, 2002
Crash reported1 injury reported

WHEN SLOWING DOWN VEHICLE ACCELERATED AT A HIGH SPEED, CAUSING AN ACCIDENT.*AK THE VEHICLE ACCELERATED ON ITS OWN AND STRUCK A MANURE TANK SPREADER, THERE WAS ONE INJURY. *YH

NHTSA ID
8014140
Incident
Jul 12, 2002
Airbags
Filed Mar 15, 2002
1 injury reported

AIR BAGS INFLATED LEAVING A POWDERY RESIDUE ON EVERYTHING INSIDE VEHICLE. CONSUMERS MOTHER HAD A SEVERE ALLERGIC REACTION TO THE RESIDUE. CONSUMER WOULD LIKE TO SEE WARNINGS FOR PEOPLE WHO ARE ALLERGIC TO THE AIR BAG RESIDUE. *JG

NHTSA ID
564720
Visibility
Filed Mar 13, 2002

REAR WINDOWS WORKING INTERMITTENTLY DUE TO A SHORT IN ELECTRIC WINDOW REGULATOR. RECALL 96V122000 WAS ISSUED; THIS VEHICLE NOT INCLUDED. *AK

NHTSA ID
8005578
Driver assistance
Filed Mar 13, 2002

INTERMITTENTLY CRUISE CONTROL BECOMES INOPERABLE, AND THROTTLE DOES NOT RETURN TO IDLE. RECALL 95E34000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN.*AK

NHTSA ID
8005576
Body & structureElectricalVisibility
Filed Feb 12, 2002

DRIVER AND PASSENGER POWER DOOR LOCKS DO NOT LOCK OR UNLOCK PROPERLY, CAUSE UNKNOWN. ALSO WINDOWS MALFUNCTIONED, WINDOWS WILL NOT GO UP OR DOWN.*AK. THE WINDOW REGULATOR WAS FOUND TO BE FAULTY, WAS MAKING A GRINDING NOISE. THE HOOD WILL NOT OPEN, THE CABLE CAME LOOSE FROM THE HOOD LATCH. THE SUNROOF WAS BROKEN THE CABLE AND WIND DEFLECTOR WAS INOPERABLE. THE RADIO HAD AN INTERNAL SHORT. *JG

NHTSA ID
8003938
Interior & seats
Filed Aug 23, 2001
Fire reported

BLOWER SWITCH GETS EXTREMELY HOT WHEN AIR CONDITIONING IS RUNNING. ACTUALLY BEGAN TO SMOKE FROM THE DASH AND MELTED THE SWITCH BEZEL. I WAS ABLE TO EXTINGUISH THE HEAT WITH MINIMAL DAMAGE ONLY TO THE BLOWER SWITCH AND DASH FASCIA. I'M NOT POSITIVE THAT IT RESULTED IN FIRE, BUT I AM POSITIVE IT WOULD HAVE IF I HAD NOT SHUT THE CAR OFF IMMEDIATELY. THIS SEEMS TO BE A VERY COMMON PROBLEM AMONG THIS MODEL YEAR JETTA.*AK

NHTSA ID
750985
Incident
Aug 1, 2001
Engine
Filed Aug 16, 2001

WHILE DRIVING AT ANY SPEED, ENGINE SHUTS DOWN PARTICULARLY WHEN HOT (~190 F ). SOMETIMES WHEN ENGINE IS IDLE, WHILE HOT, VEHICLE STALLS AND SHUTS DOWN WITHOUT WARNING. VEHICLE HAS TO BE RESTARTED TO REGAIN POWER. EVIDENTLY THIS ENGINE PROBLEM CAUSES A SAFETY HAZARD, PARTICULARLY WHEN THE VEHICLE IS MOVING AT ANY SPEED. THIS CONDITION OCCURS FREQUENTLY: THAT IS WHILE ENGINE IS HOT, IT SHUTS DOWN, THEN RESTART ENGINE AFTER IT COOLS SOMEWHAT, VEHICLE MAY RESTART; BUT AGAIN THIS WILL REPEAT ITSELF EVEN FOR SHORT DRIVING DISTANCES. DEALER CLAIMS IT CANNOT FIND ANY ENGINE PROBLEM!!!!!. *AK

NHTSA ID
750626
Body & structure
Filed Jun 19, 2001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
747072
Incident
May 10, 2001
Visibility
Filed Apr 24, 2001

RIGHT REAR WINOW INOPERATIVE/REPAIRED 3 TIMES IN PAST SAME PROBLEM-REGULATOR. *AK

NHTSA ID
744462
Incident
Apr 23, 2001
Tires & wheels
Filed Feb 21, 2001

INNER SIDEWALLS ON 3 OF 4 TIRES HAVE SPLIT - 2 OCCURRED WHILE NOT DRIVING AND THE OTHER OCCURED AT LOW SPEED. THEY HAVE ALL FAILED IN LESS THEN ONE MONTH. I HAVE THE THIRD FAILED TIRE AND THE FORTH ORIGINAL. THERE ARE NO VISIBLE SIGNS OF DAMAGE AROUND THE SPLITS. THE MANUFACTURER REPRESENTATIVE SAID THIS WAS NOT THE FIRST OCCURANCE BUT THERE IS NOTHING I CAN DO.*AK (TIRESIZE: 185/60R14)( DOT NUMBER: TIRE SIZE: 185/60R14 )

NHTSA ID
741281
Incident
Feb 1, 2001
Interior & seats
Filed Feb 13, 2001
Fire reported

THE ELECTRICAL WIRING IN THE DASH FAILED RESULTING IN VEHICLE FIRE. (OHIO TRAFFIC CRASH REPORT) *MJS

NHTSA ID
559642
Incident
Dec 27, 2000
Electrical
Filed Jan 10, 2001

INTERMITTENTLY VEHICLE BEEN EXPERIENCING ONGOING PROBLEM WITH ENGINE STALLING AT HIGHWAY SPEED. VEHICLE BEEN IN DEALER SHOP ON SIX OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

NHTSA ID
877972
Incident
Sep 15, 1999
Engine
Filed Jan 9, 2001

TIMING BELT DETERIORATED, CAUSING DAMAGE TO ENGINE. MANUFACTURER HAS BEEN NOTIFIED.*AK THE TIMING BELT FAILURE DAMAGED THE ENGINE BECAUSE OF FAULTY ENGINE DESIGN. THE CONSUMER ALSO STATES THAT INNER TUBE WAS FOUND IN SUPPOSEDLY TUBELESS TIRE WHEN THE TIRE BECAME FLAT. *YH

NHTSA ID
877707
Incident
Nov 8, 2000
Electrical
Filed Oct 23, 2000
Fire reported

ELECTRICAL HARNESSES (3) FAILED CAUSING FIRE.*ET

NHTSA ID
784955
Incident
Oct 9, 2000
Engine
Filed Sep 4, 2000

ENGINE STALLS WITH NO WARNING. ENGINE ALWAYS RESTRARTS BUT HAVING ENGINE DIE IN TRAFFIC IS DANGEROUS. ALSO, DRIVERS SEAT FRAME BROKE, AIR CONDITIONER FAILED, TIMING BELT BROKE AT 50,000 MILES AND JACK COLLAPSED.

NHTSA ID
730103
Visibility
Filed Jul 20, 2000

BLOWER SWITCH, BLOWER MOTOR, RESISTER AND SWITCH FAILED. BLOWER SWITCH GOT SO HOT THAT IT STARTED MELTING. IF I DIDN'T NOTICE IT IN TIME, IT COULD HAVE POSSIBLY CAUSED A FIRE. *AK

NHTSA ID
725754
Electrical
Filed Jun 8, 2000

TRUNK DOOR PIERCES TAIL LIGHT LENSE WITH CORNER. TAIL LIGHT ASSEMBLY TAKES ON WATER IN RAIN AND SHORTS OUT LIGHTS AND OTHER ELECTRONICS. DEALERSHIP NOTES THAT THIS PROBLEM OCCURS WITH 1994 JETTA III GL'S. SDO FAR, I HAVE NOT HAD ANY LUCK GETTING WARRANTY SERVICE TO CORRECT THE PROBLEM. *AK

NHTSA ID
723740
Incident
Mar 1, 1996
Body & structureBrakesElectrical
Filed Mar 31, 2000

DOOR LOCKS FAILED. *MJS

NHTSA ID
784589
Incident
Jul 1, 1997

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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