RoadVitals

1996 Volkswagen Jetta Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Apr 25, 2007
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 174 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1996 Volkswagen Jetta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Apr 25, 2007

WELL, ITS AN OLD CAR YES AND HAVEN'T HAD ANY SEVERE MALFUNCTIONS EXCEPT ON PRETTY MUCH EVERY LATCH MECHANISM ON THE CAR. CURRENTLY, THE TRUNK DOES NOT OPEN. THE LATCH IS BROKE AND WILL NOT OPEN WITH KEY PLACED IN IT OR WITH RELEASE BUTTON. TO OPEN IT, I HAVE TO LAY THE BACK SEATS DOWN AND CRAWL INTO THE TRUNK AND ACTIVATE THE EMERGENCY RELEASE MANUALLY. TO ADD TO THE MESS, BOTH REAR DOORS WILL OPEN BUT UNDER NO CIRCUMSTANCES WILL CLOSE AGAIN. I'VE HAD TO RIG A WIRE TO PULL THE LATCH INTO ITS LOCKED POSITION TO KEEP BOTH DOORS CLOSED. (RESULTING IN THE ONLY 4 DOOR COUPE I KNOW OF!) *TR

NHTSA ID
10188837
Incident
May 1, 2004
Interior & seats
Filed May 2, 2006

IN LATE FEB 2005 PURCHASED A 1996 VOLKSWAGEN JETTA (WHICH WAS A CERTIFIED USED VEHICLE) AND IN (APPOX) SEPT 2005 WHILE DRIVING DOWN A PACKED FREEWAY DURING RUSH HOUR, IN THE MIDDLE LANE, THE HOOD OF MY VEHICLE FLEW UP. I WAS TRAVELING ABOUT 60-65 MPH AND IT VISUALLY LOOKED LIKE A PIECE OF CARDBOARD CRUMPLING HOWEVER THE IMPACT WAS SO GREAT THAT IT CRACKED MY WINDSHIELD. I CONSIDER MYSELF AND THE PASSENGERS EXTREMELY LUCKY THAT WE WERE NOT INJURED AND/OR DID NOT CRASH. MY VEHICLE SUSTAINED TREMENDOUS BODY DAMAGE TO THE HOOD AND CAN NOT SHUT PROPERLY AND AS I MENTION PREVIOUSLY THE WINDSHIELD IS CRACKED ALL THE WAY ACROSS. I AM UNCERTAIN WHETHER OR NOT SIMILAR VEHICLES TO MINE HAVE HAD PROBLEMS BUT I FEEL THAT THIS WAS A MANUFACTURER DEFECT / FAILURE DUE TO THE FACT OF THE SAFETY LATCH MALFUNCTION. I AM NOT 100% SURE WHETHER OR NOT THE HOOD WAS NOT SHUT COMPLETELY BECAUSE I DID NOT PHYSICALLY CHECK IT BEFORE THE INCIDENT BUT REGARDLESS THAT IS WHY I THOUGHT SAFETY LATCHES WERE PUT INTO USE ON VEHICLE HOODS TO PREVENT SUCH DANGEROUS OCCURRENCES. *JB

NHTSA ID
10156592
Incident
Sep 1, 2005
Mileage
95,000 mi
Interior & seats
Filed Jan 8, 2004

1996 VW JETTA - DOOR LOCKS WOULD NOT OPERATE WHEN TEMPERATURE IS BELOW 0 C OR 32 F. THIS MATCHES TECHNICAL SERVICE BULLETIN # 57 9702 NHTSA ITEM NUMBER 53643. *LA

NHTSA ID
10052644
Incident
Jan 7, 2004
Mileage
108,000 mi
Interior & seats
Filed Dec 4, 2003

WHILE DRIVING MY CAR, 1996 VOLKSWAGEN JETTA GLS, FROM THE STORE, I NOTICE THAT THE CHECK ENGINE LIGHT CAME ON AND THEN MY THERMOSTAT STARTED TO GO BACK AND FORWARD LIKE IT WAS OUT OF CONTROL, THEN SMOKE CAME OUT OF MY VENTS INSIDE OF MY CAR. I THOUGHT THIS WAS STRANGE, THAT SMOKE(WHITE SMOKE) CAME FROM INSIDE MY CAR, SO I STOPPED THE CAR AND OPENED THE HOOD, BUT NOTHING WAS BURNING FROM UNDER THE HOOD. I TOLD MY HUSBAND ABOUT THIS AND WE TOOK IT TO OUR MECHANIC WHO DIAGNOSE THAT THE WIRING HARNESS WAS GONE OR WAS BURNED OUT. I THEN ASKED HIM HOW MUCH IT WOULD COST TO GET IT FIXED AND HE STATED THAT THIS COULD BE A COSTLY JOB. I NEEDED MY CAR FIXED SO I TOOK IT TO A EUROPEAN SPECIALIST AUTO SHOP AND THEY FIXED IT FOR A COST OF $800.00 PLUS TAX!!!!! THIS WAS OUTRAGEOUS, BUT I NEEDED TO GET IT FIXED. WHERE CAN I CALL TO GET MY REFUND??? THIS IS ENTIRELY A LOT OF MONEY!!!!! *NLM

NHTSA ID
10049230
Incident
Nov 15, 2003
Interior & seats
Filed Jul 10, 2002

WHILE DRIVING 55 MPH HOOD FLEW OFF, BREAKING WINDSHIELD . DEALER WAS NOTIFIED.*AK

NHTSA ID
8013687
Incident
Jun 25, 2002
Interior & seats
Filed May 8, 2002

WHILE DRIVING 35-45 MPH HOOD CAME UNLATCHED AND HIT WINDSHIELD. DEALER CONTACTED. *AK

NHTSA ID
8009443
Interior & seats
Filed Apr 1, 2002

FRONT DOOR LATCHES FAIL TO OPERATE, CAUSING OCCUPANTS TO BE TRAPPED IN THE CAR.*AK

NHTSA ID
760072
Incident
Mar 20, 2002
Interior & seats
Filed Nov 14, 2001

CYLINDERS CAME OUT WITH THE KEY. THEY JUST STOPPED WORKING AND CAME OUT! I CAN NO LONGER LOCK MY CAR OR USE THE KEY TO GET INTO IT. I HAVE TO LEAVE IT UNLOCKED AND CLIMB IN THROUGH THE BACK SEAT.*AK

NHTSA ID
754550
Incident
Nov 10, 2001
ElectricalInterior & seatsVisibility
Filed Jun 19, 2001

ELECTRICAL SYSTEMS FAILED AND CAUSED ALARM TO GO OFF, POWER WINDOWS NOT TO OPEN OR CLOSE. TOOK TO MECHANIC, WHO REPLACED LOCK SYSTEM WHICH HELPED FOR AWHILE. TOOK IT BACK AGAIN, AND THIS TIME MECHANIC LOCATED ELECTRICAL WIRES THAT HAD FUSED TOGETHER UNDER DASH AND WERE CAUSING ELECTRICAL FAILURE.*AK

NHTSA ID
890690
Incident
Apr 15, 2001
Interior & seats
Filed Jun 21, 2000

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (98V-160) HOOD LATCH PRIOR TO RECALL NOTIFICATION RESULTING IN EXTENSIVE DAMAGE TO THE VEHICLES HOOD AND WINDSHIELD WHEN THE HOOD FLEW OPEN WHILE DRIVING. *MJS

NHTSA ID
552776
Incident
Jul 30, 1998
Interior & seats
Filed Feb 7, 2000

BOTH BUCKET SEATS HAVE NO CUSHION. CONSUMER IS SITTING ON THE FRAME IN BOTH FRONT SEATS. DEALER SAID THEY REALIZED THE PROBLEM, AND THEY WERE WILLING TO PAY 25 % AS LONG AS CONSUMER PAID 75% FOR REPAIRS. *AK *ML

NHTSA ID
856367
Incident
Feb 7, 1999
BrakesInterior & seatsVisibility
Filed Dec 5, 1999

FREEZING DOOR LOCKS, BROKEN WINDOW REGULATORS, INABILITY TO USE AFTERMARKET DISC BRAKE PADS AND OTHER ITEMS ARE ACKNOWLEDGED BY VW IN "TECHNICAL BULLETINS" BUT CUSTOMER MUST PAY FOR THEIR ERRORS. I AM HAPPY TO PROVIDE ADDITIONAL INFO. ABOUT THIS IF CONTACTED. CUSTOMER SHOULD NOT HAVE TO PAY FOR MANUFACTURER ERRORS (ACKNOWLEDGED BY MANUFACTURER.)

NHTSA ID
715652
Interior & seats
Filed Jun 7, 1999

LOCKS HAVE FALLEN APART AND CAME OUT OF PLACE, CAUSING THEM TO BECOME INOPERATIVE. THIS MAKES IT DIFFICULT TO ENTER AND EXIT VEHICLE. DEALER HAS BEEN CONTACTED. *AK

NHTSA ID
838915
Interior & seats
Filed Jun 1, 1999

WHEN DRIVING AT 35 MPH PASSENGER'S SIDE DOOR FLEW OPEN, AND PASSENGER ALMOST FELL OUT OF VEHICLE DUE TO LATCH BEING BROKEN. ALSO, WHEN SHUTTING PASSENGER'S SIDE DOOR, DOOR WILL POP OPEN BECAUSE OF THE LATCH BEING BROKEN, AND LOCKS DON'T WORK. *AK

NHTSA ID
838706
Incident
May 31, 1999
Interior & seats
Filed Feb 14, 1999

DRIVING FOR 1/4 MILE AT ABOUT 20 MPH - STRONG BURNING SMELL AND SMOKE FROM UNDER DASH BOARD - PULLED OVER - TURNED CAR OFF - TRIED TO START CAR AFTER A FEW MINUTES BUT NO ELECTRICITY AT ALL (COMPLETELY DEAD). THIS COULD HAVE BEEN A VERY SERIOUSLY INCIDENT ON A CONJESTED HIGHWAY.

NHTSA ID
703287
Incident
Feb 13, 1999
Interior & seats
Filed Dec 29, 1998

RECALL 98V160000/ CONSUMER HAS BEEN ON A WAITING LIST FOR THREE MONTHS, PARTS ARE STILL NOT AVAILABLE. DEALER WILL NOT INSPECT HOOD LATCH OR BOLTS UNTIL PARTS ARE IN. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

NHTSA ID
832773
Incident
Sep 1, 1998
BrakesInterior & seats
Filed Dec 29, 1998

WHEN DRIVING AND APPLYING THE BRAKES THEY GRIND AND SQUEAK, AND THERE IS A KNOCKING NOISE COMING FROM THE BRAKES. ALSO, HOOD LATCH NEEDS TO BE FIXED DUE TO THE HOOD FLYING UP WHILE DRIVING WHICH COULD BLIND THE CONSUMER. *AK

NHTSA ID
832752
Incident
Sep 15, 1998
Interior & seats
Filed Nov 4, 1998

THE CONSUMER RECEIVED A RECALL NOTICE FOR THE HOOD LATCH ON SEPT. 2, 1998. THE PARTS FOR THAT RECALL HAS BEEN UNAVAILABLE SINCE THE DAY THAT THE CONSUMER RECEIVED THE NOTICE. THE MANUFACTURER HAS BEEN CONTACTED. *AK

NHTSA ID
830145
Incident
Sep 2, 1998
Interior & seats
Filed Oct 27, 1998

CONSUMER RECEIVED RECALL LETTER FOR THE HOOD LATCH. MANUFACTURERS RECALL#1H24Q3 AND NHTSA RECALL#98V160000. DEALER WAS CONTACTED AND THE PARTS WERE NOT AVALIBLE. *AK *SLC

NHTSA ID
829537
Incident
Oct 15, 1998
Interior & seats
Filed Feb 5, 1998

HOOD LATCH FAILED.

NHTSA ID
529923
Incident
Sep 19, 1997
BrakesInterior & seatsSuspension+1 more
Filed Oct 24, 1997

INTERMITTENT BRAKE FAILURE. IN ADDITION, FRONT END VIBRATES AND VEHICLE PULLS TO THE RIGHT/PASSENGER'S SEAT CAME OFF THE TRACK/ STEEERING WHEEL BOLT CRACKED TWICE, CAUSING STEERING WHEEL TO COME LOOSE WHILE DRIVING/WINDSHIELD WIPERS FAILED TWICE IN FREEZING TEMPERATURES AND REAR BRAKE LIGHT BULBS NEED TO BE REPLACED EVERY OTHER MONTH DUE TO PREMATURE FAILURE. *AK

NHTSA ID
526270
Interior & seats
Filed Sep 8, 1997

PLASTIC SEAT RUNNER CRACKED.

NHTSA ID
603834
Incident
Aug 1, 1996
Interior & seats
Filed Feb 19, 1997

OUTSIDE DOOR LOCKS FREEZE IN INCLEMENT WEATHER.

NHTSA ID
514878
Incident
Feb 11, 1997
Interior & seats
Filed Feb 14, 1996

WHILE DRIVING, HOOD LATCH CAME UNFASTENED, HOOD FLEW UP; LATCH MADE OUT OF FLIMSY MATERIAL; NO WARNING; SPEED 30 TO 35 MPH. TT

NHTSA ID
979208
Incident
Feb 14, 1996

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .