RoadVitals

1996 Volkswagen Jetta

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
174
Latest Nov 7, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
5
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
13 injuries, 1 deaths reported

Overview

Our database contains 174 NHTSA owner-reported complaints for the 1996 Volkswagen Jetta, most frequently naming the visibility, electrical and interior & seats categories. 2 safety recalls have been issued covering this model year; 5 NHTSA investigations name it; and 44 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Jul 16, 1998
238,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BOLTS SECURING THE FRONT HOOD LATCH CAN LOOSEN OVER TIME. THE LATCH WOULD MOVE CAUSING DISENGAGEMENT OF THE HOOD STRIKER FROM THE LATCH.
The risk: UNEXPECTED OPENING OF THE HOOD COULD OCCUR OBSTRUCTING THE DRIVER'S VIEW OF THE ROAD WHILE DRIVING, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT THE HOOD LATCH AND SECURING BOLTS AND REPLACE THEM IF NECESSARY.
VOLKSWAGEN OF AMERICA,INCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA00028ClosedEngineering Analysis

FUEL TANK PUNCTURE

Opened Dec 28, 2000
Closed Jan 29, 2002
VEHICLE SPEED CONTROL:LINKAGESLed to recall 02V026000
EA00020ClosedEngineering Analysis

LIGHT AND /WINDSHIELD WIPERS

Opened Aug 10, 2000
Closed Oct 9, 2002

There is no summary currently available

EXTERIOR LIGHTINGLed to recall 02V256000
PE00033ClosedPreliminary Evaluation

FUEL TANK PUNCTURE

Opened Aug 10, 2000
Closed Dec 28, 2000

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.

VEHICLE SPEED CONTROL:LINKAGES
PE00006ClosedPreliminary Evaluation

LIGHTS AND/OR WINDSHIELD WIPER OBSCURED

Opened Feb 2, 2000
Closed Aug 10, 2000

There is no summary currently available

EXTERIOR LIGHTING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Nov 7, 2010

I OWN A 1996 VW JETTA GLS AND MY CAR SMOKES FROM MY STEERING WHEEL COLUMN. I WILL BE DRIVING AND OUT OF NO WHERE WHITE SMOKE POURS OUT OF THE COLUMN. I THOUGHT IT WAS BECAUSE OF MY HEADLIGHTS BEING ON BUT THEN NOTICED IT DOING IT WITHOUT THEM ON. IT EVEN DOES IT WHEN THE CAR IS OFF! THIS I FEEL AND MY FRIEND WHO HAS THE SAME PROBLEM IS A FIRE HAZARD AND COULD BE VERY DANGEROUS TO DRIVE. I CALLED A VW DEALERSHIP AND SPOKE TO THE MECHANIC AND HE TOLD ME HE FEARED FOR MY LIFE AND IT SOUNDS LIKE A FIRE HAZARD OR IT COULD CAUSE MY BREAKS AND OTHER THINGS ON MY CAR TO FAIL. I COULD BE DRIVING DOWN A HIGHWAY AT 65 AND MY CAR CAN JUST DIE. I HAVE BROUGHT MY CAR TO 3 DIFFERENT MECHANICS FOR THIS PROBLEM AND THEY ALL SAID THEY HAVE NO CLUE WHAT IT COULD BE . IN MY CASE NOTHING LEADS UP TO THIS HAPPENING IT JUST HAPPENS RANDOMLY AT ANYTIME WITH OR WITHOUT MY LIGHTS ON OR BLINKERS BEING ON. THIS IS STILL AN UNKNOWN CAUSE BUT VERY SCARY, EVEN SCARIER KNOWING ITS NOT JUST MY CAR. *TR

NHTSA ID
10364362
Incident
Sep 10, 2008
Mileage
102,000 mi
Electrical
Filed May 6, 2010

WHEN THE VDO ELECTRONIC INSTRUMENT CLUSTER "TOTAL" ODOMETER READING CROSSED FROM 299,999 MILES TO 300,000 MILES . . . THE WORD "TOTAL" DISAPPEARED AND MILEAGE DROPPED TO "0". THE "TRIP" SIDE OF THE ODOMETER WORKS OK. NOW (05/06/2010) THE JETTA IS ABOUT TO CROSS 350,000 MILES, BUT THE ODOMETER ONLY SHOWS 50,000 MILES. *TR

NHTSA ID
10329105
Incident
Aug 23, 2008
Mileage
300,000 mi
BrakesDriver assistance
Filed Apr 29, 2009
Crash reported3 injuries reported

TL*THE CONTACT OWNS A 1996 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A SUDDEN AGGRESSIVE AND FORCEFUL ACCELERATION. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL, BUT THERE WAS NO RESPONSE AND THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE CRASHED INTO TWO PARKED VEHICLES. THE AMBULANCE AND POLICE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND THE OCCUPANTS IN THE PARKED VEHICLES WERE TRANSPORTED TO THE HOSPITAL AND SUSTAINED MODERATE INJURIES. THE CAUSE OF THE FAILURE AND EXTENT OF THE VEHICLE DAMAGE HAVE NOT YET BEEN DETERMINED. THE MILEAGES WERE UNKNOWN.

NHTSA ID
10267226
Incident
Apr 23, 2009
Visibility
Filed Aug 2, 2007

DRIVING HOME FROM SCHOOL (12 MINUTE DRIVE) AT NIGHT AND THE AIR COMING FROM THE VENTS SMELLED FUNNY, LIKE COOLANT. I TURNED OFF THE FANS BUT STILL SMELLED FUNNY. I TURNED THE FANS BACK ON AND WHITE 'SMOKE' WAS COMING OUT OF THE VENTS AND IT SMELLED HEAVILY OF COOLANT. MY WINDSHIELD BEGAN TO FOG UP WHILE I WAS ON THE HIGHWAY. I ROLLED DOWN MY WINDOWS AND SUNROOF AND TRIED EVERYTHING I COULD TO GET THE WINDOW TO DEFOG, BUT IT ONLY GOT WORSE. I COULD BARELY SEE AND FELT LIKE I WAS IN A VERY DANGEROUS SITUATION SO I PULLED OFF ON THE NEAREST COUNTY ROAD. THE CAR BEGAN TO OVERHEAT AND I STILL COULDN'T SEE ANYTHING SO I OPENED THE DOOR AND DROVE TO A SAFE SPOT AND TURNED THE CAR OFF. FOUND OUT LATER THAT THERE WAS COOLANT ALL OVER ON THE FLOORBOARDS AND THAT THE HEATER CORE HAS FAILED. *JB

NHTSA ID
10198308
Incident
Jul 20, 2007
Mileage
125,000 mi
Interior & seats
Filed Apr 25, 2007

WELL, ITS AN OLD CAR YES AND HAVEN'T HAD ANY SEVERE MALFUNCTIONS EXCEPT ON PRETTY MUCH EVERY LATCH MECHANISM ON THE CAR. CURRENTLY, THE TRUNK DOES NOT OPEN. THE LATCH IS BROKE AND WILL NOT OPEN WITH KEY PLACED IN IT OR WITH RELEASE BUTTON. TO OPEN IT, I HAVE TO LAY THE BACK SEATS DOWN AND CRAWL INTO THE TRUNK AND ACTIVATE THE EMERGENCY RELEASE MANUALLY. TO ADD TO THE MESS, BOTH REAR DOORS WILL OPEN BUT UNDER NO CIRCUMSTANCES WILL CLOSE AGAIN. I'VE HAD TO RIG A WIRE TO PULL THE LATCH INTO ITS LOCKED POSITION TO KEEP BOTH DOORS CLOSED. (RESULTING IN THE ONLY 4 DOOR COUPE I KNOW OF!) *TR

NHTSA ID
10188837
Incident
May 1, 2004
Visibility
Filed Jun 26, 2006
1 injury reported

DT*:THE CONTACT STATED WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70MPH, THERE WAS STINGING/BURNING SENSATION TO THE CONTACT'S FOOT. WHEN THE FOOT WAS REMOVED FROM THE GAS PEDAL, A STEAMING LIQUID WAS OBSERVED ON THE FOOT AND ON THE FLOOR AROUND THE PEDALS. THE LIQUID WAS SPEWING FROM AN AREA UNDER DASHBOARD ABOVE THE GAS, BREAK AND CLUTCH PEDALS. STEAM/VAPOR ALSO APPEARED TO BE COMING OUT OF THE DEFROSTER VENTS ON THE DASHBOARD. THE ACCESSORIES WERE IMMEDIATELY TURNED OFF AND THE VEHICLE WAS MOVED OVER AND OFF THE ROAD. THE HOT LIQUID CONTINUED TO SPEW AND BURN THE CONTACT'S FOOT AS THE BRAKES WERE BEING APPLIED. THE VAPOR OF THE LIQUID FILLED THE VEHICLE INTERFERRING WITH THE CONTACT'S VISION.

NHTSA ID
10160740
Incident
Jun 22, 2006
Interior & seats
Filed May 2, 2006

IN LATE FEB 2005 PURCHASED A 1996 VOLKSWAGEN JETTA (WHICH WAS A CERTIFIED USED VEHICLE) AND IN (APPOX) SEPT 2005 WHILE DRIVING DOWN A PACKED FREEWAY DURING RUSH HOUR, IN THE MIDDLE LANE, THE HOOD OF MY VEHICLE FLEW UP. I WAS TRAVELING ABOUT 60-65 MPH AND IT VISUALLY LOOKED LIKE A PIECE OF CARDBOARD CRUMPLING HOWEVER THE IMPACT WAS SO GREAT THAT IT CRACKED MY WINDSHIELD. I CONSIDER MYSELF AND THE PASSENGERS EXTREMELY LUCKY THAT WE WERE NOT INJURED AND/OR DID NOT CRASH. MY VEHICLE SUSTAINED TREMENDOUS BODY DAMAGE TO THE HOOD AND CAN NOT SHUT PROPERLY AND AS I MENTION PREVIOUSLY THE WINDSHIELD IS CRACKED ALL THE WAY ACROSS. I AM UNCERTAIN WHETHER OR NOT SIMILAR VEHICLES TO MINE HAVE HAD PROBLEMS BUT I FEEL THAT THIS WAS A MANUFACTURER DEFECT / FAILURE DUE TO THE FACT OF THE SAFETY LATCH MALFUNCTION. I AM NOT 100% SURE WHETHER OR NOT THE HOOD WAS NOT SHUT COMPLETELY BECAUSE I DID NOT PHYSICALLY CHECK IT BEFORE THE INCIDENT BUT REGARDLESS THAT IS WHY I THOUGHT SAFETY LATCHES WERE PUT INTO USE ON VEHICLE HOODS TO PREVENT SUCH DANGEROUS OCCURRENCES. *JB

NHTSA ID
10156592
Incident
Sep 1, 2005
Mileage
95,000 mi
Visibility
Filed Mar 15, 2006
1 injury reported

ON JANUARY 12, 2006, AS I WAS DRIVING MY CAR AT 65 MPH ON THE HIGHWAY AN OPAQUE WHITE GAS WAS QUICKLY RELEASED FROM MY HEATER VENTS AND WITHIN SECONDS EFFECTIVELY TURNED THE PASSENGER COMPARTMENT OF MY CAR INTO A GAS CHAMBER. THE ENGINE TEMPERATURE INCREASED AFTER I WAS ABLE TO SAFELY REMOVE THE VEHICLE OF THE HIGHWAY. MY CAR WAS SOLD WITH A PERMANENT MAINTENANCE FREE PINK VW ANTIFREEZE. THE DOCUMENTATION THAT CAME WITH THE CAR INDICATED THAT OTHER THAN TOPPING OFF THE ANTIFREEZE PERIODICALLY THAT NO MAINTENANCE WAS NECESSARY. IT WAS DETERMINED THAT MY HEATER CORE FAILED; THE DEALER SAYS IT FAILED BECAUSE OF LACK OF MAINTENANCE. IF THE SYSTEM IS MAINTENANCE FREE THEN HOW CAN A COMPONENT FAIL BECAUSE OF LACK OF MAINTENANCE? I ORIGINALLY THOUGHT THE VEHICLE HAD BEEN VANDALIZED, BUT THE DEALER DIFFERED. I WAS UNABLE TO FIND ANY WARNINGS OF THE POSSIBILITY OF THIS OCCURRING IN SERVICE BULLETINS OR ANY OTHER VW LITERATURE. IF THE CATASTROPHIC FAILURE OF A HEATER CORE IS POSSIBLE DOESN'T THE MANUFACTURE HAVE A DUTY TO WARN THE PURCHASERS OF ITS PRODUCTS? *NM

NHTSA ID
10152770
Incident
Jan 12, 2006
Mileage
114,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V941901201152115

EQUIPMENT:ELECTRICAL

Updated to include additional models and model year applicability.

SM 33-2019

EQUIPMENT

The part number listed in the document is to be returned if it meets the criteria provided.

V941901-2011521

EXTERIOR LIGHTING

Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.

SM 44-2017 EN

EQUIPMENT

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.

VHW-17-11

EQUIPMENT

VAS 6154 Replacement Part Setup Guide

1-2017 Update

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Jetta by model year
YearComplaintsRecallsInvestigationsIssue Index
2026510
2025232062.2
2024380045.6
2023420038.7
2022421044.5
2021664050.5
2020516158.3
201954411262.2
2018313053.2
20171597058.0
20161605057.1
20151938051.0
20143865358.6
20135166357.3
20124998559.3
201160610559.5
20108525456.0
20098887558.0
20081886153.8
20072016051.7
20065806047.6
20052487051.5
20042315055.6
20034564467.4
20027027767.4
20016687562.1
20004395662.7
19993497563.2
19981923257.4
19971412258.9
1996Viewing1742560.8
19952206464.2
19941177260.2
1993176247.8
1992304057.2
1991317361.1
1990227459.0
1989285154.4
1988198159.3
1987184366.8
1986143361.7
1985134363.1
1984120
1983020
1982020
1981040
1980020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.