EXTERIOR LIGHTING
1996 Volkswagen Jetta
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 174 NHTSA owner-reported complaints for the 1996 Volkswagen Jetta, most frequently naming the visibility, electrical and interior & seats categories. 2 safety recalls have been issued covering this model year; 5 NHTSA investigations name it; and 44 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Dec 1998 | 6 | 69 |
| Jan 1999 | 3 | 72 |
| Feb 1999 | 2 | 74 |
| May 1999 | 1 | 75 |
| Jun 1999 | 5 | 80 |
| Jul 1999 | 3 | 83 |
| Aug 1999 | 3 | 86 |
| Oct 1999 | 3 | 89 |
| Nov 1999 | 1 | 90 |
| Dec 1999 | 1 | 91 |
| Jan 2000 | 2 | 93 |
| Feb 2000 | 3 | 96 |
| Mar 2000 | 1 | 97 |
| Apr 2000 | 2 | 99 |
| May 2000 | 3 | 102 |
| Jun 2000 | 2 | 104 |
| Jul 2000 | 2 | 106 |
| Aug 2000 | 2 | 108 |
| Sep 2000 | 2 | 110 |
| Oct 2000 | 6 | 116 |
| Nov 2000 | 2 | 118 |
| Dec 2000 | 1 | 119 |
| Jan 2001 | 3 | 122 |
| Feb 2001 | 4 | 126 |
| Mar 2001 | 1 | 127 |
| May 2001 | 1 | 128 |
| Jun 2001 | 2 | 130 |
| Jul 2001 | 4 | 134 |
| Oct 2001 | 1 | 135 |
| Nov 2001 | 1 | 136 |
| Dec 2001 | 1 | 137 |
| Apr 2002 | 1 | 138 |
| May 2002 | 2 | 140 |
| Jun 2002 | 1 | 141 |
| Jul 2002 | 1 | 142 |
| Aug 2002 | 2 | 144 |
| Nov 2002 | 1 | 145 |
| Feb 2003 | 2 | 147 |
| Apr 2003 | 1 | 148 |
| Jul 2003 | 1 | 149 |
| Aug 2003 | 2 | 151 |
| Oct 2003 | 1 | 152 |
| Dec 2003 | 1 | 153 |
| Jan 2004 | 1 | 154 |
| Feb 2004 | 2 | 156 |
| Apr 2004 | 1 | 157 |
| Jun 2004 | 2 | 159 |
| Sep 2004 | 2 | 161 |
| Jan 2005 | 2 | 163 |
| Mar 2005 | 1 | 164 |
| May 2005 | 1 | 165 |
| Sep 2005 | 1 | 166 |
| Mar 2006 | 1 | 167 |
| May 2006 | 1 | 168 |
| Jun 2006 | 1 | 169 |
| Apr 2007 | 1 | 170 |
| Aug 2007 | 1 | 171 |
| Apr 2009 | 1 | 172 |
| May 2010 | 1 | 173 |
| Nov 2010 | 1 | 174 |
What owners report
Complaints grouped by the component NHTSA recorded
- Visibility4218.6%
- Electrical3013.3%
- Interior & seats2410.6%
- Transmission219.3%
- Engine208.8%
- Brakes177.5%
- Airbags156.6%
- Body & structure135.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govLATCHES/LOCKS/LINKAGES:HOOD:LATCH
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
FUEL TANK PUNCTURE
LIGHT AND /WINDSHIELD WIPERS
There is no summary currently available
FUEL TANK PUNCTURE
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
LIGHTS AND/OR WINDSHIELD WIPER OBSCURED
There is no summary currently available
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
I OWN A 1996 VW JETTA GLS AND MY CAR SMOKES FROM MY STEERING WHEEL COLUMN. I WILL BE DRIVING AND OUT OF NO WHERE WHITE SMOKE POURS OUT OF THE COLUMN. I THOUGHT IT WAS BECAUSE OF MY HEADLIGHTS BEING ON BUT THEN NOTICED IT DOING IT WITHOUT THEM ON. IT EVEN DOES IT WHEN THE CAR IS OFF! THIS I FEEL AND MY FRIEND WHO HAS THE SAME PROBLEM IS A FIRE HAZARD AND COULD BE VERY DANGEROUS TO DRIVE. I CALLED A VW DEALERSHIP AND SPOKE TO THE MECHANIC AND HE TOLD ME HE FEARED FOR MY LIFE AND IT SOUNDS LIKE A FIRE HAZARD OR IT COULD CAUSE MY BREAKS AND OTHER THINGS ON MY CAR TO FAIL. I COULD BE DRIVING DOWN A HIGHWAY AT 65 AND MY CAR CAN JUST DIE. I HAVE BROUGHT MY CAR TO 3 DIFFERENT MECHANICS FOR THIS PROBLEM AND THEY ALL SAID THEY HAVE NO CLUE WHAT IT COULD BE . IN MY CASE NOTHING LEADS UP TO THIS HAPPENING IT JUST HAPPENS RANDOMLY AT ANYTIME WITH OR WITHOUT MY LIGHTS ON OR BLINKERS BEING ON. THIS IS STILL AN UNKNOWN CAUSE BUT VERY SCARY, EVEN SCARIER KNOWING ITS NOT JUST MY CAR. *TR
- NHTSA ID
- 10364362
- Incident
- Sep 10, 2008
- Mileage
- 102,000 mi
WHEN THE VDO ELECTRONIC INSTRUMENT CLUSTER "TOTAL" ODOMETER READING CROSSED FROM 299,999 MILES TO 300,000 MILES . . . THE WORD "TOTAL" DISAPPEARED AND MILEAGE DROPPED TO "0". THE "TRIP" SIDE OF THE ODOMETER WORKS OK. NOW (05/06/2010) THE JETTA IS ABOUT TO CROSS 350,000 MILES, BUT THE ODOMETER ONLY SHOWS 50,000 MILES. *TR
- NHTSA ID
- 10329105
- Incident
- Aug 23, 2008
- Mileage
- 300,000 mi
TL*THE CONTACT OWNS A 1996 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A SUDDEN AGGRESSIVE AND FORCEFUL ACCELERATION. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL, BUT THERE WAS NO RESPONSE AND THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE CRASHED INTO TWO PARKED VEHICLES. THE AMBULANCE AND POLICE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND THE OCCUPANTS IN THE PARKED VEHICLES WERE TRANSPORTED TO THE HOSPITAL AND SUSTAINED MODERATE INJURIES. THE CAUSE OF THE FAILURE AND EXTENT OF THE VEHICLE DAMAGE HAVE NOT YET BEEN DETERMINED. THE MILEAGES WERE UNKNOWN.
- NHTSA ID
- 10267226
- Incident
- Apr 23, 2009
DRIVING HOME FROM SCHOOL (12 MINUTE DRIVE) AT NIGHT AND THE AIR COMING FROM THE VENTS SMELLED FUNNY, LIKE COOLANT. I TURNED OFF THE FANS BUT STILL SMELLED FUNNY. I TURNED THE FANS BACK ON AND WHITE 'SMOKE' WAS COMING OUT OF THE VENTS AND IT SMELLED HEAVILY OF COOLANT. MY WINDSHIELD BEGAN TO FOG UP WHILE I WAS ON THE HIGHWAY. I ROLLED DOWN MY WINDOWS AND SUNROOF AND TRIED EVERYTHING I COULD TO GET THE WINDOW TO DEFOG, BUT IT ONLY GOT WORSE. I COULD BARELY SEE AND FELT LIKE I WAS IN A VERY DANGEROUS SITUATION SO I PULLED OFF ON THE NEAREST COUNTY ROAD. THE CAR BEGAN TO OVERHEAT AND I STILL COULDN'T SEE ANYTHING SO I OPENED THE DOOR AND DROVE TO A SAFE SPOT AND TURNED THE CAR OFF. FOUND OUT LATER THAT THERE WAS COOLANT ALL OVER ON THE FLOORBOARDS AND THAT THE HEATER CORE HAS FAILED. *JB
- NHTSA ID
- 10198308
- Incident
- Jul 20, 2007
- Mileage
- 125,000 mi
WELL, ITS AN OLD CAR YES AND HAVEN'T HAD ANY SEVERE MALFUNCTIONS EXCEPT ON PRETTY MUCH EVERY LATCH MECHANISM ON THE CAR. CURRENTLY, THE TRUNK DOES NOT OPEN. THE LATCH IS BROKE AND WILL NOT OPEN WITH KEY PLACED IN IT OR WITH RELEASE BUTTON. TO OPEN IT, I HAVE TO LAY THE BACK SEATS DOWN AND CRAWL INTO THE TRUNK AND ACTIVATE THE EMERGENCY RELEASE MANUALLY. TO ADD TO THE MESS, BOTH REAR DOORS WILL OPEN BUT UNDER NO CIRCUMSTANCES WILL CLOSE AGAIN. I'VE HAD TO RIG A WIRE TO PULL THE LATCH INTO ITS LOCKED POSITION TO KEEP BOTH DOORS CLOSED. (RESULTING IN THE ONLY 4 DOOR COUPE I KNOW OF!) *TR
- NHTSA ID
- 10188837
- Incident
- May 1, 2004
DT*:THE CONTACT STATED WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70MPH, THERE WAS STINGING/BURNING SENSATION TO THE CONTACT'S FOOT. WHEN THE FOOT WAS REMOVED FROM THE GAS PEDAL, A STEAMING LIQUID WAS OBSERVED ON THE FOOT AND ON THE FLOOR AROUND THE PEDALS. THE LIQUID WAS SPEWING FROM AN AREA UNDER DASHBOARD ABOVE THE GAS, BREAK AND CLUTCH PEDALS. STEAM/VAPOR ALSO APPEARED TO BE COMING OUT OF THE DEFROSTER VENTS ON THE DASHBOARD. THE ACCESSORIES WERE IMMEDIATELY TURNED OFF AND THE VEHICLE WAS MOVED OVER AND OFF THE ROAD. THE HOT LIQUID CONTINUED TO SPEW AND BURN THE CONTACT'S FOOT AS THE BRAKES WERE BEING APPLIED. THE VAPOR OF THE LIQUID FILLED THE VEHICLE INTERFERRING WITH THE CONTACT'S VISION.
- NHTSA ID
- 10160740
- Incident
- Jun 22, 2006
IN LATE FEB 2005 PURCHASED A 1996 VOLKSWAGEN JETTA (WHICH WAS A CERTIFIED USED VEHICLE) AND IN (APPOX) SEPT 2005 WHILE DRIVING DOWN A PACKED FREEWAY DURING RUSH HOUR, IN THE MIDDLE LANE, THE HOOD OF MY VEHICLE FLEW UP. I WAS TRAVELING ABOUT 60-65 MPH AND IT VISUALLY LOOKED LIKE A PIECE OF CARDBOARD CRUMPLING HOWEVER THE IMPACT WAS SO GREAT THAT IT CRACKED MY WINDSHIELD. I CONSIDER MYSELF AND THE PASSENGERS EXTREMELY LUCKY THAT WE WERE NOT INJURED AND/OR DID NOT CRASH. MY VEHICLE SUSTAINED TREMENDOUS BODY DAMAGE TO THE HOOD AND CAN NOT SHUT PROPERLY AND AS I MENTION PREVIOUSLY THE WINDSHIELD IS CRACKED ALL THE WAY ACROSS. I AM UNCERTAIN WHETHER OR NOT SIMILAR VEHICLES TO MINE HAVE HAD PROBLEMS BUT I FEEL THAT THIS WAS A MANUFACTURER DEFECT / FAILURE DUE TO THE FACT OF THE SAFETY LATCH MALFUNCTION. I AM NOT 100% SURE WHETHER OR NOT THE HOOD WAS NOT SHUT COMPLETELY BECAUSE I DID NOT PHYSICALLY CHECK IT BEFORE THE INCIDENT BUT REGARDLESS THAT IS WHY I THOUGHT SAFETY LATCHES WERE PUT INTO USE ON VEHICLE HOODS TO PREVENT SUCH DANGEROUS OCCURRENCES. *JB
- NHTSA ID
- 10156592
- Incident
- Sep 1, 2005
- Mileage
- 95,000 mi
ON JANUARY 12, 2006, AS I WAS DRIVING MY CAR AT 65 MPH ON THE HIGHWAY AN OPAQUE WHITE GAS WAS QUICKLY RELEASED FROM MY HEATER VENTS AND WITHIN SECONDS EFFECTIVELY TURNED THE PASSENGER COMPARTMENT OF MY CAR INTO A GAS CHAMBER. THE ENGINE TEMPERATURE INCREASED AFTER I WAS ABLE TO SAFELY REMOVE THE VEHICLE OF THE HIGHWAY. MY CAR WAS SOLD WITH A PERMANENT MAINTENANCE FREE PINK VW ANTIFREEZE. THE DOCUMENTATION THAT CAME WITH THE CAR INDICATED THAT OTHER THAN TOPPING OFF THE ANTIFREEZE PERIODICALLY THAT NO MAINTENANCE WAS NECESSARY. IT WAS DETERMINED THAT MY HEATER CORE FAILED; THE DEALER SAYS IT FAILED BECAUSE OF LACK OF MAINTENANCE. IF THE SYSTEM IS MAINTENANCE FREE THEN HOW CAN A COMPONENT FAIL BECAUSE OF LACK OF MAINTENANCE? I ORIGINALLY THOUGHT THE VEHICLE HAD BEEN VANDALIZED, BUT THE DEALER DIFFERED. I WAS UNABLE TO FIND ANY WARNINGS OF THE POSSIBILITY OF THIS OCCURRING IN SERVICE BULLETINS OR ANY OTHER VW LITERATURE. IF THE CATASTROPHIC FAILURE OF A HEATER CORE IS POSSIBLE DOESN'T THE MANUFACTURE HAVE A DUTY TO WARN THE PURCHASERS OF ITS PRODUCTS? *NM
- NHTSA ID
- 10152770
- Incident
- Jan 12, 2006
- Mileage
- 114,500 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT:ELECTRICAL
Updated to include additional models and model year applicability.
EQUIPMENT
The part number listed in the document is to be returned if it meets the criteria provided.
EXTERIOR LIGHTING
Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
EQUIPMENT
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
EQUIPMENT
VAS 6154 Replacement Part Setup Guide
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 5 | 1 | 0 | — |
| 2025 | 23 | 2 | 0 | 62.2 |
| 2024 | 38 | 0 | 0 | 45.6 |
| 2023 | 42 | 0 | 0 | 38.7 |
| 2022 | 42 | 1 | 0 | 44.5 |
| 2021 | 66 | 4 | 0 | 50.5 |
| 2020 | 51 | 6 | 1 | 58.3 |
| 2019 | 544 | 11 | 2 | 62.2 |
| 2018 | 31 | 3 | 0 | 53.2 |
| 2017 | 159 | 7 | 0 | 58.0 |
| 2016 | 160 | 5 | 0 | 57.1 |
| 2015 | 193 | 8 | 0 | 51.0 |
| 2014 | 386 | 5 | 3 | 58.6 |
| 2013 | 516 | 6 | 3 | 57.3 |
| 2012 | 499 | 8 | 5 | 59.3 |
| 2011 | 606 | 10 | 5 | 59.5 |
| 2010 | 852 | 5 | 4 | 56.0 |
| 2009 | 888 | 7 | 5 | 58.0 |
| 2008 | 188 | 6 | 1 | 53.8 |
| 2007 | 201 | 6 | 0 | 51.7 |
| 2006 | 580 | 6 | 0 | 47.6 |
| 2005 | 248 | 7 | 0 | 51.5 |
| 2004 | 231 | 5 | 0 | 55.6 |
| 2003 | 456 | 4 | 4 | 67.4 |
| 2002 | 702 | 7 | 7 | 67.4 |
| 2001 | 668 | 7 | 5 | 62.1 |
| 2000 | 439 | 5 | 6 | 62.7 |
| 1999 | 349 | 7 | 5 | 63.2 |
| 1998 | 192 | 3 | 2 | 57.4 |
| 1997 | 141 | 2 | 2 | 58.9 |
| 1996Viewing | 174 | 2 | 5 | 60.8 |
| 1995 | 220 | 6 | 4 | 64.2 |
| 1994 | 117 | 7 | 2 | 60.2 |
| 1993 | 17 | 6 | 2 | 47.8 |
| 1992 | 30 | 4 | 0 | 57.2 |
| 1991 | 31 | 7 | 3 | 61.1 |
| 1990 | 22 | 7 | 4 | 59.0 |
| 1989 | 28 | 5 | 1 | 54.4 |
| 1988 | 19 | 8 | 1 | 59.3 |
| 1987 | 18 | 4 | 3 | 66.8 |
| 1986 | 14 | 3 | 3 | 61.7 |
| 1985 | 13 | 4 | 3 | 63.1 |
| 1984 | 1 | 2 | 0 | — |
| 1983 | 0 | 2 | 0 | — |
| 1982 | 0 | 2 | 0 | — |
| 1981 | 0 | 4 | 0 | — |
| 1980 | 0 | 2 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.