RoadVitals

2018 Volkswagen Jetta

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 21, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 31 NHTSA owner-reported complaints for the 2018 Volkswagen Jetta, most frequently naming the fuel system, airbags and powertrain (other) categories. 3 safety recalls have been issued covering this model year; and 649 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system827.6%
  • Airbags620.7%
  • Powertrain (other)517.2%
  • Electrical310.3%
  • Other / unspecified26.9%
  • Engine26.9%
  • Brakes13.4%
  • Seat belts13.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V648000

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Oct 21, 2020
218,192 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
The risk: A fuel leak increases the risk of a fire.
The remedy: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
Volkswagen Group of America, Inc.Manufacturer number 24GiView on NHTSA.gov
20E064000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Sep 23, 2020
38 units potentially affected
The defect: Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
The risk: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
The remedy: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Tenneco AutomotiveView on NHTSA.gov
19V615000

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

Aug 22, 2019
679,027 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
The risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc.Manufacturer number 37M2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 31
Fuel system
Filed Jul 16, 2026

My vehicle has an active, federally mandated safety recall for a fuel rail leak (Recall 24Gi / 20V648000), which is a documented fire hazard. The vehicle now has an active "EPC" (Electronic Power Control) dashboard light and a fuel odor. When I called my local authorized Volkswagen dealership—Southern Team Volkswagen at 6520 Peters Creek Road in Roanoke, VA—to schedule the safety repair, the service department flat-out refused to take the vehicle. The representative stated that they "are not taking new clients" and "will not be repairing" the vehicle. They left me stranded with an active, dangerous safety hazard on my property and refused to comply with the federal recall mandate. When escalations were made to corporate, I was told my only option was to take the vehicle for an hour to Lynchburg, VA, at my expense. Because they don’t have a policy to pay for towing. I had to call the manufacturer and have them step in to “pull some strings” he said. Am currently waiting to hear back from them.

NHTSA ID
11750939
Incident
Jul 14, 2026
Fuel system
Filed Jun 29, 2026

Leaking gas. And charcoal canister problems. I’m not sure why this vehicle is not recalled but the vw gti is and same years as other vw models but not this one. There has to be a recall with this vin vehicle no one was harmed or injured yet since this problem is scary and leaks gas I am unable to drive car due to risk of fire and injury.

NHTSA ID
11747315
Incident
Jun 1, 2026
Other / unspecified
Filed Jun 8, 2026

I buckled my 2.5 year old daughter into her carseat and secured the magnetic chest clip. It very easily popped back open WITHOUT pressing the buttons. I attempted to get it to securely close several times and with light pressure it opens back up. This is extremely unsafe as it would likely not stay clipped in a crash or a child could very easily open the chest clip. After a quick online search, it appears that several others have had this issue. I just noticed it yesterday but I have no idea how long this has been occuring and, unless checked thoroughly every time, could happen to anyone.

NHTSA ID
11742734
Incident
Jun 7, 2026
Powertrain (other)
Filed Apr 1, 2026

My car made a loud banging noise and would not move even though engine was running. Had towed and was told car needs new transmission I brought to another mechanic for second opinion and was told the same thing code P073300

NHTSA ID
11728653
Incident
Mar 23, 2026
Fuel system
Filed Feb 17, 2026

The car makes a loud popping/ clicking sound in the back of the car (near exhaust) whenever I accelerate or let off the gas.

NHTSA ID
11718601
Incident
Feb 17, 2026
EngineFuel system
Filed Aug 22, 2025

On Monday [XXX] my 2018 VW Jetta S started gushing gas from the bottom of the car. I immediately pulled over and called AAA to have my car towed to my nearest VW dealer which was National City Volkswagen 3131 Mile of Car National City, Ca. The issue my car was having looked similar to a recall due to fuel rails coming loose. My car ended up having faulty gas rails which is part of a recall for my vehicle. I was told it was already corrected 4 years ago so i had to pay out of pocket for it. Yet the repairs or corrected recall are not on the carfax, for one. And for two, I did not own the car when said repairs were completed and I cannot find any record of it. I believe VW is still responsible for this as it is the same parts that were repaired for the recall. Plus, I missed a whole day at work because of this. ($30hr×8=$240) plus the $1438.26 I had to pay out of pocket. Thank you for your time and consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11682295
Incident
Aug 18, 2025
Airbags
Filed Jul 23, 2025

Passenger airbag light is illuminated after hitting a bump in the road

NHTSA ID
11675689
Incident
Feb 5, 2025
Airbags
Filed Jun 7, 2025

I was backing out of a parking spot, turned the wheel and the screen lit up staing error:airbag. Air bag light came on dash screen. Cruise control, steering wheel options for music control and menu and horn have stopped working. There is this nosie that comes from the steering column when making turns now as well.

NHTSA ID
11665499
Incident
Jun 6, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

VOS-26-42

ELECTRICAL SYSTEM

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

V1718062017813_24

ENGINE

Oil Consumption Measurement and Electronic Oil Consumption Measurement

TT 13-20-01_3

ENGINE

Instruction, how to lubicate engine before initial start.

TT 10-18-02_2

ENGINE

Lubricating engine components before reassembly.

V6919012010479_17

AIR BAGS

Inquiries

V1719012012855_81

ENGINE

Volkswagen Engine Oil Standards

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Jetta by model year
YearComplaintsRecallsInvestigationsIssue Index
2026510—
2025232062.2
2024380045.6
2023420038.7
2022421044.5
2021664050.5
2020516158.3
201954411262.2
2018Viewing313053.2
20171597058.0
20161605057.1
20151938051.0
20143865358.6
20135166357.3
20124998559.3
201160610559.5
20108525456.0
20098887558.0
20081886153.8
20072016051.7
20065806047.6
20052487051.5
20042315055.6
20034564467.4
20027027767.4
20016687562.1
20004395662.7
19993497563.2
19981923257.4
19971412258.9
19961742560.8
19952206464.2
19941177260.2
1993176247.8
1992304057.2
1991317361.1
1990227459.0
1989285154.4
1988198159.3
1987184366.8
1986143361.7
1985134363.1
1984120—
1983020—
1982020—
1981040—
1980020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.