RoadVitals

2024 Volkswagen Jetta

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 46 NHTSA owner-reported complaints for the 2024 Volkswagen Jetta, most frequently naming the brakes, engine and powertrain (other) categories. 271 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1321.0%
  • Engine1321.0%
  • Powertrain (other)711.3%
  • Driver assistance711.3%
  • Electrical711.3%
  • Visibility46.5%
  • Fuel system46.5%
  • Steering23.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEngine
Filed Oct 17, 2026

My rear breaks needed replacement at 18k miles, after some research online it is apparent other owners of the 2024 VW Jetta have experienced issues with their brakes needing replacement early. At around 37k miles the engine light for my car turned on and the car began having acceleration issues. I brought my car to a dealership as it was under warranty, and bought brand new, that was about three months ago. Neither the dealership or VW technicians have been able to identify the issue. Again, based on online research other drivers of the 2024 VW Jetta have had issues with the engine.

NHTSA ID
11771790
Incident
Aug 1, 2026
Brakes
Filed Oct 12, 2026

Told to replace brakes and rotors at 13000 miles. Out of pocket Took my car in with 3-4000 miles and asked same shop to look into brake issues rear brakes and was told the was no issue. Rear wheels were always black form brake pads being torn to shreds. I would have been way within warranty range, to address issue but they told me there was no issue, when they clearly knew that there was a issue!

NHTSA ID
11770642
Incident
Oct 12, 2026
Electrical
Filed Sep 26, 2026

Im reporting a safety concern involving my car, while driving on 30 highway at 65 mph the vehicle suddenly lost throttle response and would not accelerate when I pressed the accelerator pedal, this created a potentially dangerous situation because I was traveling with surrounding 3 pm traffic and could have been involved in a collision do to the unexpected loss of power. I was force to pull over and after searching inf I turn off the car for 10 minutes and restarting the vehicle it appeared to operate normally again.However the failure occurred without warning, and I’m concerned that it could happen again while driving. I towed the car to the closest dealership but they can look at it until Thursday 10/01/2026 5 days after the accident.the vehicle recently received a software update and I don’t know whether the issue may be related because it happens days after. The incident represents a significant safety risk because a sudden loss of acceleration on highway can place driver as other motorists in danger.

NHTSA ID
11767193
Incident
Sep 25, 2026
Driver assistanceSteering
Filed Sep 4, 2026

When driving using cruise control, the vehicle will alarm if the driver is not holding the steering. If the driver does not take control of the steering wheel, a secondary alarm will alert the driver on the dashboard to take over steering. If the driver does not take over steering, the vehicle will aggressively pulse the brakes to alert the driver. In this vehicle, the alarm may trigger when holding the steering wheel from the side or bottom, and it generally occurs on straight or minimally curving highways. If music is turned loud, it is difficult to hear the secondary alarm and the vehicle may unexpectedly and aggressively brake even when the driver has full control of the steering wheel. To cancel the alarm may require significant input or even steering out of the lane. In wet conditions, the automatic pulsing of the brakes may cause loss of traction and total loss of vehicle control.

NHTSA ID
11762160
Incident
Apr 26, 2026
Driver assistancePowertrain (other)
Filed Sep 3, 2026

After approximately 30 to 40 minutes of driving, my 2024 Volkswagen Jetta intermittently fails to move after coming to a complete stop. When I press the accelerator, the engine RPMs rise, but the vehicle does not move. The vehicle is in its normal driving mode when this occurs. This has happened while I was attempting to accelerate into moving traffic, leaving my vehicle stopped in the path of approaching vehicles and creating a serious collision risk. There were no warning lights or messages before the failure. In August 2026, an authorized Volkswagen dealership inspected the vehicle. The technician duplicated the failure during a test drive and recorded measurements comparing engine speed with accelerator-pedal position. The dealership then consulted Volkswagen Technical Assistance. No repair was performed. Volkswagen suspected “possible bad gas” and recommended using higher-grade fuel. However, the dealership tested my fuel and told me the results were “not too bad.” I consistently purchase fuel from reputable, high-quality stations and use the 87-octane fuel identified on the vehicle’s fuel filler flap. Volkswagen Customer CARE confirmed that the fuel filler flap provides the appropriate fuel guidance for my vehicle and that higher-octane fuel would not improve engine power. Customer CARE documented my complaint but stated that it could not authorize additional testing and would not provide further follow-up. The vehicle was returned without a repair or definitive diagnosis and remains available for inspection. I am concerned that it may again fail to move without warning while entering or crossing traffic. I am reporting this dealer-duplicated acceleration failure so NHTSA can determine whether similar incidents indicate a broader safety defect.

NHTSA ID
11761915
Incident
Aug 27, 2026
ElectricalPowertrain (other)
Filed Sep 1, 2026

My 2024 Volkswagen Jetta experienced a transmission control module (TCM) failure. The vehicle began having transmission problems and became essentially undriveable. It would not operate/shift normally and required repair. The Volkswagen dealer diagnosed the problem as a failed transmission control module and advised that the TCM needs to be replaced. The required TCM has now been on nationwide backorder for approximately five weeks, leaving the vehicle unable to be repaired and driven normally. I am concerned this is a safety issue because a failure of the transmission control module can cause a driver to lose the ability to properly shift or operate the vehicle. I am also concerned that the lengthy nationwide backorder may indicate that this component is failing in multiple vehicles. I am submitting this complaint so NHTSA has a record of the TCM failure and can determine whether similar failures are occurring in other 2024 Volkswagen Jettas.

NHTSA ID
11761256
Incident
Jul 19, 2026
Visibility
Filed Aug 18, 2026

The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving approximately 70 MPH, there was a loud booming sound coming from the roof of the vehicle. The contact later discovered that the glass sunroof had exploded outward from the roof. At the time of the failure, the sunroof was closed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 13,000.

NHTSA ID
11757675
Incident
Jul 13, 2026
Mileage
13,000 mi
Brakes
Filed Aug 17, 2026

Brakes were replaced in 2025 after dealership said there was manufacturer issues with premature wear on the brakes. Same day brakes were replaced they started making grinding noises again. We called the dealership ship and they said it would stop with in a few days never did. Now a year later the the replacement brakes failed on us.

NHTSA ID
11757575
Incident
Aug 15, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V0017132033846_27

ENGINE

Prevent Sporatic Misfire Faults.

V1718032037201_21

ENGINE

Checking engine oil level.

V0118122014603_22

ENGINE

Reprogramming Control Module process

V9419012011521_22

EXTERIOR LIGHTING

Condensation and or water droplets visible on inside of exterior light lenses

V0019012040590_16

Water Migration under RAPGARD® during PDI

V9422012066639_7

EXTERIOR LIGHTING

Condensation

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Jetta by model year
YearComplaintsRecallsInvestigationsIssue Index
2027100—
2026610—
2025322061.3
2024Viewing460043.9
2023430038.4
2022431043.9
2021714052.4
2020546158.7
201955311261.6
2018323053.1
20171607056.6
20161625057.1
20151948050.5
20143885358.8
20135186357.1
20125008559.5
201160710559.6
20108525456.0
20098897558.0
20081886153.8
20072016051.7
20065806047.6
20052487051.5
20042315054.8
20034574467.8
20027027767.4
20016687562.1
20004395662.7
19993497563.2
19981923257.4
19971412258.9
19961742560.8
19952206464.1
19941177260.2
1993176247.8
1992304057.2
1991317361.1
1990227459.0
1989285154.4
1988198159.3
1987184366.8
1986143361.7
1985134363.1
1984120—
1983020—
1982020—
1981040—
1980020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.